Whitney Place at Westborough

5 Lyman St, Westborough, MA 01581

About the community

Whitney Place at Westborough is an assisted living retirement community in Westborough, Massachusetts. Established in 1995, Whitney Place Assisted Living is a warm and gracious setting for seniors who may or may not need a little help with their daily routines. Our assisted living care level offers a balance of independence and the just-right level of care services, all within a supportive environment. Residents of our memory care neighborhood receive specialized services and are free to bring their own furnishings, lock their own doors, and enjoy as many activities or as much privacy as they want.

Come and experience just how wonderful life can be at Whitney Place, where friends are just around every corner.

Community Amenities and Services

Our darling community offers several common areas for residents to enjoy, such as a bistro, private dining rooms, an indoor atrium, cozy lounges and fireplaces, and a butterfly garden. Beyond traditional care, we offer respite stays and a unique approach to memory care with our specialized Tapestry Program.

At Whitney Place, you’ll experience tasty and nutritious foods, stimulating surroundings, and a plethora of scheduled activities. In addition to individualized care services, assisted living residents enjoy abundant social and recreational events and local transportation....

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Senior Living Options Offered

Assisted living
Memory care

Pricing at Whitney Place at Westborough

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Ambulatory care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Nurse
Podiatrist
Dentist
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Meals & Dining

Meals provided
Guest meals
Professional chef
Restaurant style dining

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered
Kitchenette
Ground floor units
Private patio, deck, or balcony

Community Amenities

On-site dining options

Café or bistro
Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Uncovered parking

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Main street shops
Indoor atrium

Recreational areas

Arts and crafts center
Billiards lounge
Fitness center
Piano or organ

Services

Housekeeping
Beautician
Laundry service / drycleaning

Memory care services

Secured community
Enclosed courtyard
Outdoor walking paths

Languages spoken

Portuguese
Spanish

Primary language spoken by staff

English

Activities

Devotional activities on-site
Devotional activities offsite
Visiting chaplain or priest
Visiting rabbi

Reviews of Whitney Place at Westborough

4

(17 reviews)

Write a Review

Cleanliness

4.1

Care services

4.1

Staff

No data collected

Meals & dining

No data collected

Activities

3.9

Value for cost

4.1

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Verified Review
A Place for Mom has verified the person writing the review and their connection to the community
1-10 of 17 reviews

0.5
September 19, 2020
Marta - Loved one of resident/client
Completely understaffed

Completely understaffed. I am repeatedly told that the staff does not have time. For example, Visiting hours are Wednesday and Friday for 15 minutes from 1:00-3:00 pm. The reason? They don’t have staff to walk patients down. There is only 1 staff person monitoring guests regardless of how many visitors. (And if patients aren’t with family- what are staff doing inside?????). No weekend visits allowed. They seem to think this is ok that working people cannot visit their loved ones. And 15 minutes? I am so sad.


4.0
June 1, 2020
Anonymous - Loved one of resident/client
Verified Review
Overall, we're happy, but communication could be improved

The community did a good job of keeping my mom safe and there have been no cases of Covid-19. They don't communicate with the resident's families well enough. We receive almost no communication or information about my mother's care. We have to reach out ourselves and ask the direct in order for us to get anything from the staff.


5.0
May 18, 2020
Sandi Mastrototoro - Loved one of resident/client
Amazing Place and Amazing People

When my Mom moved in I could never have imagined a time where I wouldn't be able to visit her but COVID-19 has changed the world. We know that she is in the best possible place and is getting the best possible care in these uncertain times. I cannot say enough wonderful things about the staff at this facility! They are skilled, loving, caring and take care of my Mom just like I would - they are now an extension of our family. Thank you to all!


3.5
November 12, 2018
Anonymous - Loved one of resident/client
Great Value for the cost

Whitney Place is good for people with mid dementia and can still function on their own. Staff is hands off and not overly attentive. Sometimes they argue with the residents. Duties are assigned and followed per their role. For example, there is an Activities person who does social groups, painting, singing, etc. The care taking staff do not participate in activities, rather they do daily care and serve the food. Care Coordinator is fantastic and keeps a pulse on what is going on.


0.5
February 10, 2018
Anonymous - Loved one of resident/client
"A wolf in sheep's clothing"

In the 4 years my mother was a resident at Whitney Place Westboro the care and food went down-hill considerably. Most (not all) of the aids are very task oriented and not compassionate. Care NOT resident based! In my opinion the staff is not adequately trained to understand dementia and the varied ways it affects people. Don't let the fancy outward appearance of the facility fool you. Care, communication and compassion are greatly lacking. Management staff changing constantly.


4.0
September 15, 2017
Anonymous - Toured community
Verified Review
Pleasant Tour

I had a nice experience with my tour of this community. Everyone was nice, and kind to my family, and I. The community was nice, and clean from what I saw. The staff I met was nice, and helpful. They answered my questions, and my tour was a good one overall.


4.0
August 14, 2017
Anonymous - Toured community
Verified Review
Great Place

Whitney Place at Westborough was a very nice and clean community that we toured. The staff was very friendly and knowledgeable and answered all of our questions. We chose another community that was a better match for our needs.


4.0
July 28, 2017
Anonymous - Loved one of resident/client
Verified Review
Lovely Staff

My mother has recently made the move into this community and so far we have no complaints of how things are going for her. The property is clean and they have a great activity program that I am hoping she gets involved in when she feels up to it. The only complaint that she has seems to have is the meals. They need some improvement in the quality and taste.


5.0
April 24, 2017
Anonymous - Toured community
Verified Review
Not the right fit

It was a lovely facility. However, it was really small and they few rooms available. I didn't feel my mother would be happy here.


3.0
December 13, 2016
Anonymous - Toured community
Verified Review
My Thought Of The Tour!!

This community seemed clean when we took our tour. The staff were nice, however they did not seem at the same level as the community we chose.


Frequently Asked Questions

Whitney Place at Westborough offers Studio, 1 Bedroom and Semi-Private. Learn more.

Whitney Place at Westborough has received an average review rating of 4 based on 17 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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