Benchmark Senior Living at Shrewsbury Crossings

Cleanliness

Care services

Staff

Meals & dining

Activities

Value for cost

I think the community is comparable to others when it comes to pricing and amenities. Communication between the staff and our loved ones is good. They keep us up to date and well informed. I would recommend this community to others.

The community was clean. We didn't have any issues in this regard, in fact we were quite pleased. The cleaning staff was very sweet as well. The care giving staff often went above and beyond with the care of my mother. They would do whatever they could for her. They were very good with communicating with us about my mothers care as well. Both the nursing director and the executive directors were great. They would immediately address any of our concerns, including a concern regarding price at the very beginning before my mother moved in. We were so glad we chose this community for her, she seemed at home here. The activities were good, although my mother didn't often participate. They would have someone come once a week and play music and sing with the residents, which my mother loved. When my mother did pass away, they were very accommodating. We would definitely recommend Benchmark at Shrewsbury Crossing.

The community has been good about begin responsive to my father's concerns. Most of the staff is friendly as well and the care is good. They have been very accommodating with my father's care and have found solutions to make his it better. They do offer activities for the residents, although my father does not often participate.

My husband was admitted to Shrewsbury Crossings Assisted Living 2 weeks ago, and his adjustment period is still ongoing. However, I am already seeing some very positive changes. He is trying to communicate more, he’s smiling, he loves the food and the staff members, and seems generally more content. For my part, I’m able to get some rest knowing that he is in good hands every night. So thanks to everyone at Shrewsbury Crossings for helping to make my husband feel welcome and for improving his quality of life!

This facility was not very helpful. They booked a tour and then tried to switch us to one of their other facilities. Felt like a little bate and switch.

I think this senior living facility is awesome, and so hope to be able to get my mom in here in the near future. Upon arrival, it is very welcoming, and the staff and residents are all so happy. They really took the time to review my mother's needs, and guided me to the whole process. In the end, it is at the top of our list for my mother.

We took a tour of Benchmark Senior Living. I didn't think that the community was too bad. It was nice enough, but it is on the older side. We were hoping for something more up to date for our loved ones, so we decided to look at other communities.

My in-laws have an apartment together at Benchmark Senior Living. They have been doing very well since their move! I really appreciate the way the staff have interacted with me and taught me things about senior care. It has been a good experience and we are happy with our choice.

The thing that impressed us the most about this community is the staff. The entire staff we met during the tour would greet us, the other staff members and the residents. The person that gave us the tour knew all the residents as well as something about them. Everyone seemed to enjoy their job. The food is good and it was presented nicely. They offer daily activities. The community is clean and I would recommend it.

For the most it has been a pretty good experience for my mother here at this community. She has had a few set backs, but now she is back at the community recovering. I know she is being care for well, and she is in good hands. The staff have been good to work with for the most part. It is a well-kept, clean community. So far everything is working out pretty well, and I would recommend this community.