Benchmark Senior Living at Shrewsbury Crossings

The gal who was showing me around on the tour was great and did a really good job. She was very informative and friendly. They had a lot of nice choices on room sizes and layouts. The pricing here is "al a carte" and I needed something all inclusive so that I would know the exact amount that I would be paying each month. It was just not the right fit for us but it is a lovely place.

The facility and the staff are both great. I like that you do not have to buy in and you only have to give 30 days notice if you want to move out. My mom has really enjoyed her time here so far and we would definitely recommend Benchmark Senior Living to others

It has been a good experience. Mom has only been there a couple of months, and she still wants to go home - although I think that would happen anywhere she was. But it has been good for her and good for us. I like the staff. They're friendly and very helpful. Anything you need done, they do it. They really try to get the residents involved in activities as best they can. They had a sing-along the other day that I sat in on, and it was fun. I have not been able to try the food yet because of Covid, but they offered me some of the chocolate cake the other day, and it was delicious.

We are not very happy with them. Our loved one is in assisted living and has been hurt twice, the medications have been messed up multiple times, and my loved one has been left sitting there for an hour when she told them she had to go to the bathroom. It seems like a good place and the employees are really nice, but they seem short handed especially in the early morning and overnight.

It depends on the person, but it's a great fit for my cousin. She loves the place. All she does is rave about how sweet and nice the staff are to her. And they help me so much getting her to do certain things. They know just how to handle her and have a great way with her. They're very respectful. She knows her way around - it's not too big of a community, so she doesn't get lost and it it doesn't feel overpowering. It's a great place for somebody who is low-key and laid-back. It has a home-like atmosphere, and we got to bring her own furniture and décor so it feels like home to her. The apartments are beautiful. The food is excellent. They have a lot of activities for the residents, and they encourage them to go. I feel like I'm getting a good value for what they charge. I can't say enough good things about it. Everything has worked out so well. If you're at a loss for a place to go, this is the right place.

They're excellent. They would be my first recommendation. My loved one is in a locked unit for memory care, and the staff is wonderful. I can't believe how they never raise their voice to a patient. They always speak softly, and that's fabulous. The residents' days are filled with activities if they choose to participate. I found the cost to be more reasonable than other places I looked at, yet their facilities are a lot better. I can't complain. My loved one has her own private room and bathroom. And It's very nice, like a 5-star hotel.

They're wonderful. They keep things very clean. Every time he spills something on the floor, they come right in and shampoo the rug where he spilled. His apartment is always clean. After I had been in there just one day, they already knew my name when I walked in the door. They make visiting very easy. The care they provide is excellent . They're very concerned about everything that he does, and they take very good care of him. They've gone out of their way to soften the food for him. They have plenty of activities, and they always ask and invite him to participate even though he always declines. I think it's a little expensive., but they provide great care.

I think the community is comparable to others when it comes to pricing and amenities. Communication between the staff and our loved ones is good. They keep us up to date and well informed. I would recommend this community to others.

The community was clean. We didn't have any issues in this regard, in fact we were quite pleased. The cleaning staff was very sweet as well. The care giving staff often went above and beyond with the care of my mother. They would do whatever they could for her. They were very good with communicating with us about my mothers care as well. Both the nursing director and the executive directors were great. They would immediately address any of our concerns, including a concern regarding price at the very beginning before my mother moved in. We were so glad we chose this community for her, she seemed at home here. The activities were good, although my mother didn't often participate. They would have someone come once a week and play music and sing with the residents, which my mother loved. When my mother did pass away, they were very accommodating. We would definitely recommend Benchmark at Shrewsbury Crossing.

The community has been good about begin responsive to my father's concerns. Most of the staff is friendly as well and the care is good. They have been very accommodating with my father's care and have found solutions to make his it better. They do offer activities for the residents, although my father does not often participate.

My husband was admitted to Shrewsbury Crossings Assisted Living 2 weeks ago, and his adjustment period is still ongoing. However, I am already seeing some very positive changes. He is trying to communicate more, he’s smiling, he loves the food and the staff members, and seems generally more content. For my part, I’m able to get some rest knowing that he is in good hands every night. So thanks to everyone at Shrewsbury Crossings for helping to make my husband feel welcome and for improving his quality of life!

This facility was not very helpful. They booked a tour and then tried to switch us to one of their other facilities. Felt like a little bate and switch.

I think this senior living facility is awesome, and so hope to be able to get my mom in here in the near future. Upon arrival, it is very welcoming, and the staff and residents are all so happy. They really took the time to review my mother's needs, and guided me to the whole process. In the end, it is at the top of our list for my mother.

We took a tour of Benchmark Senior Living. I didn't think that the community was too bad. It was nice enough, but it is on the older side. We were hoping for something more up to date for our loved ones, so we decided to look at other communities.

My in-laws have an apartment together at Benchmark Senior Living. They have been doing very well since their move! I really appreciate the way the staff have interacted with me and taught me things about senior care. It has been a good experience and we are happy with our choice.

The thing that impressed us the most about this community is the staff. The entire staff we met during the tour would greet us, the other staff members and the residents. The person that gave us the tour knew all the residents as well as something about them. Everyone seemed to enjoy their job. The food is good and it was presented nicely. They offer daily activities. The community is clean and I would recommend it.

For the most it has been a pretty good experience for my mother here at this community. She has had a few set backs, but now she is back at the community recovering. I know she is being care for well, and she is in good hands. The staff have been good to work with for the most part. It is a well-kept, clean community. So far everything is working out pretty well, and I would recommend this community.

Everything is pretty good there. Sometimes I think some of the aides could do a little better with the laundry and housekeeping and such, but there are only a couple of little things like that. Otherwise they are very good. They keep us up to date on what is going on with my loved one. They take time to talk to you, they don't brush you off.

Our mother has never been happier! Thank you so much

We toured this community when we were looking into care options for a loved one. This place would have been our second choice. It's a beautilful, smaller facility, and the staff were all very very friendly. The care the provided here looked top notch, and all of their residents seemed well looked after. However, it was also one of the more expensive communities that we looked at.