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The Reserve at Pasadena

4004 Vista Rd, Pasadena, TX 77504

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anonymous - Loved one of resident/client
4.0
Would recommend. Good care, but issues with turnover and administrative responsiveness.

The care staff is good, but there is lots of turnover. The administration could be more responsive and definitely pay more attention to detail. We were told on our tour that the facility would be updated, but we haven't seen any evidence of that. My friend's mother has been there 7 years, and she was told they update every 6 years - not the case.... Read more

Read all reviews

About the facility The Reserve at Pasadena

The Reserve at Pasadena is a senior living community that offers quality care in a vibrant environment. Professional staff assist with a variety of health and personal care needs ranging from memory care to activities of daily living such as bathing, grooming, dressing, medication management, and more.

Enjoy peace of mind and a stress-free lifestyle at The Reserve. They have a 24/7 emergency call system, as well as on-site nursing and wellness team members to help ensure residents’ protection at all times. They also take care of the housekeeping and chores so you can focus on pursuing new hobbies, spending time with friends, relaxing, or participating in fulfilling activities.

Residents have access to a variety of unique community perks and wellness programs, too. Use the art room, relaxing spa, game room, theater, and more. Choose from a studio, one-, or two-bedroom apartment. The apartments include modern stainless steel appliances, stone countertops, large closets, and laundry units and can be personalized or decorated to your liking.

State Licensing Information

To explore the licensing information and compliance histories of senior living communities in the state of Texas, visit the Texas Long-Term Care Provider Search database.

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
The Reserve at Pasadena is a community within Frontier Management, LLC properties. See all Frontier Management, LLC communities.

Pricing for The Reserve at Pasadena

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Reserve at Pasadena

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegetarian
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Barber Shop

Recreational areas

Arts and Crafts Center
Game Room
Movie or Theater Room
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Protestant Services
Catholic Services

Reviews

for The Reserve at Pasadena
4.3(43 reviews)
Write a Review

Cleanliness

4.6

Friendliness

4.6

Meals & Dining

3.9

Care Services

4.5

Activities

4.4

Staff

4.7

Value for Cost

4.3

Overall Experience
28
7
5
1
2
Date Submitted
6
13
21
Reviewer
1
27
14
0
Care Received
16
27
1-20 of 43 reviews
Sort by

4.0
anonymous - Loved one of resident/client
Assisted Living
November 18, 2022
Verified Review
Would recommend. Good care, but issues with turnover and administrative responsiveness.

The care staff is good, but there is lots of turnover. The administration could be more responsive and definitely pay more attention to detail. We were told on our tour that the facility would be updated, but we haven't seen any evidence of that. My friend's mother has been there 7 years, and she was told they update every 6 years - not the case.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

5

Activities

4

Staff

4

Value for Cost

4


5.0
Frankie P - Loved one of resident/client
Assisted Living
November 16, 2022
Verified Review
Mom's kinda place

They have wonderful, caring staff. Many of whom have worked there for years. Everyone is so friendly. They present a family atmosphere. My loved one gets so much attention from the care givers and activities coordinator. In-house physical therapist. Families invited for major activities such as 4th of July and Thanksgiving. Staff never misses a beat when it comes to routine daily maintenance, cleaning, and meds delivery. Awesome, responsive senior management. The Executive Director always available via open door, text, or voice mail. The in-house pharmacy is sooooo convenient and affordable. The nurse practitioners who make house calls make it almost unnecessary to take Mom out for routine doctor appointments. Relative to the quality of care provided, the Reserve is an excellent value in assisted living. Mom is very happy at the Reserve. That says it all

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Reserve at Pasadena

November 17, 2022

Thanks for the great review Frankie! We are so happy to hear our team at The Reserve at Pasadena has provided such attentive care, and your review is greatly appreciated.


5.0
Judy - Loved one of resident/client
Assisted Living
November 1, 2022
Verified Review
Great Place to Be

The interaction with the staff is real good. My loved one says the food is good. We picked this community because, they are more caring and my loved one liked the community. They take good care of the residents, and the place is always clean.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Reserve at Pasadena

November 3, 2022

Thank you so much for taking the time to leave this review for The Reserve at Pasadena. Our staff strives to foster a positive community experience for all our residents, and your feedback is greatly appreciated. Thanks Judy.


4.0
anonymous - Toured community
Assisted Living
October 28, 2022
Verified Review
tour review

Our family had an in person tour and The Reserve was a 2nd choice for us it was a good experience.

Response from The Reserve at Pasadena

October 31, 2022

We are so happy to hear you had such an enjoyable experience on your recent tour with us. We take pride in treating each resident with care while providing a comfortable atmosphere for residents to call home. Thank you for the review!


5.0
Jewel - Toured community
Memory Care
September 20, 2022
Verified Review
tour review

Our family had an in person tour and we thought the tour experience overall was great

Response from The Reserve at Pasadena

September 22, 2022

We are so happy to hear you had such an enjoyable experience on your recent tour with us Jewel. We take pride in treating each resident with care while providing a comfortable atmosphere for residents to call home. We hope to welcome your loved one in the near future!


5.0
Jeff B - Loved one of resident/client
Assisted Living
July 11, 2022
Verified Review

Was great community and made several friends while visiting mom when she was there. Plan on going there when needed care for myself. Overall great staff and facility.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Jackie B - Loved one of resident/client
Assisted Living
May 27, 2022
Verified Review
Above and beyond staff

I am very pleased with The Reserve at Pasadena. The facility itself is great and she really enjoys the food. The staff go out of their way to be pleasant, friendly, and accommodating. I can only say good things about them, if she cannot be home I am glad she is here. I would absolutely recommend them.


5.0
Jennifer - Loved one of resident/client
Assisted Living
April 5, 2022
Verified Review
nothing but positve feedback

The staff have been very helpful regarding the financial size of things. They are very responsive to questions and concerns we may have. They have been very accommodating and patient with our loved one given at times they can be difficult. Occasionally we may hear a complaints for our loved one and the other residents about the meals but over they are good.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


1.0
Unhappy C - Loved one of resident/client
Assisted Living
February 16, 2022
Management are liars, and make staff tell lies

VERY unhappy with management. I they agree to whatever you ask, then once they deposit your check your loved ones do not receive promised amenities.. And decision makers do not communicate with you, they have staff who can do nothing call you and tell you what they did. Do not trust management and they need to be replaced ASAP.

Cleanliness

2

Friendliness

3

Meals & Dining

2

Care Services

3

Activities

3

Staff

3

Value for Cost

1


5.0
Mary L - Loved one of resident/client
Memory Care
February 1, 2022
Verified Review
a good place for loved ones

All of the staff members are really friendly and my husband loves the meals and dining service. Based on our experience so far with the Reserve at Pasadena we would recommend this community for other families.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Carol P - Toured community
Assisted Living
January 19, 2022
Verified Review

This community was my number one for a while until another community caught my attention. They had a lot of organized activities for the residents but it was also too big.


4.0
anonymous - Toured community
Assisted Living
January 13, 2022
Verified Review
Community Tour

We had a good tour at what was The Reserve at Pasadena at the time. It was just a larger community than we felt our mom would be comfortable in.


5.0
Thomas E - Loved one of resident/client
Assisted Living
December 15, 2021
Wonderful Caring Staff

My 93 year old mom moved here about 4 months ago. The entire staff is fantastic. They are caring and very attentive to the needs of my mother. All the employees go out of their way to ensure she is taken care of. The staff nurse is top notch along with the employees who deliver the medications. The cafeteria staff go out of their way to ensure my mom gets excellent meals. The maintenance staff ensured she had a smooth move-in. I am glad my mother picked Colonial Oaks.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


3.0
John G - Toured community
Assisted Living
September 20, 2021
Verified Review
My tour review

The facility is okay just did not get that right feeling that we were looking for for my loved one.


3.0
anonymous - Toured community
Assisted Living
September 2, 2021
Verified Review
My tour review

This community is not as high class as my loved one was looking for. We toured and I was somewhat unimpressed. It was clean but it was more institutional looking. There were crosses everywhere and not everyone is for crosses and it was somewhat offensive. Seemed to be more budget friendly.


5.0
Elizabeth
Assisted Living
August 24, 2021
Staff at Colonial Oaks is the best

The staff members at Colonial Oaks are wholly devoted to their residents. The community is quiet, very restful, and clean, and the meals are plentiful and delicious.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
August 12, 2021
Verified Review
Would recommend

The staff members at Colonial Oaks really show care and compassionate towards our loved one which we appreciate. Also the community is kept very clean.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

No data collected


3.0
anonymous - Toured community
Memory Care
June 17, 2021

Good Visit just did not get a warm home feeling with employees and did not like the ration of resident to attendant.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.0
FL - Loved one of resident/client
Memory Care
May 27, 2021
Verified Review
A safe place, and they have good memory care.

It's a safe place, and they take care of my loved one. The staff do a good job, and my loved one is a handful in memory care. They chase her down and keep up with her. She hasn't been injured or anything like that. So they've done a good job. The rooms are clean. There's no odors or smells in the whole building. They change the linens and keep everything nice. They have activities, I'm not sure of the specifics, but I know they get her out of her room. I'm sure they could do more, but they do pretty good.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Assisted Living
May 26, 2021
Verified Review
I would recommend

We chose Colonial Oaks at Vista because of the value for the money. The staff here were very good with communication with everything that was going on. It was a good experience while she was here and I would recommend them to others who are looking.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


Viewing 1-20 out of 43 reviews

Neighborhood around The Reserve at Pasadena

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about The Reserve at Pasadena

The Reserve at Pasadena offers Studio, 1 Bedroom and Semi-Private. Learn more.

The Reserve at Pasadena has received an average review rating of 4.3 based on 43 reviews. See all reviews.

Call (713) 941-4663 to reach a resident at The Reserve at Pasadena.

To reach a resident at The Reserve at Pasadena call: (713) 941-4663



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.