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The Pinnacle of Louisville

10451 Linn Station Rd, Louisville, KY 40223
8.8
Review Score
23 reviews

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1 Floor plans
1 Floor plan available
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Sherri G - Loved one of resident/client
5.0
Loving Facility

Pinnacle of Louisville is a wonderful facility. We are so happy we moved our mother to this facility. All the staff from head down are so caring & loving. Price is reasonable compared to others & benefits given are well worth it. I highly recommend you consider Pinnacle for your loved ones. You won't be disappointed... Read more

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About the facility The Pinnacle of Louisville

From the enclosed courtyard to the spacious private and semi-private apartment homes, everything about The Pinnacle of Louisville was created with residents in mind. This intimate, homelike community was recently renovated to accommodate seniors with memory loss. Here, residents enjoy dementia-friendly amenities, stimulating activities, and chef-prepared meals each day.

All memory care services are tailored to each resident’s needs and abilities. Licensed, 24-hour nurses and certified staff take the time to get to know the residents and create a custom-tailored care plan. They also use the exclusive Flourish℠ memory care program to promote residents’ self-esteem through five key points:

  • Velocity program — Daily activities and events keep residents stimulated and engaged.
  • Oshibori experience — A daily routine that provides aromatherapy and serves as a reminder for mealtimes.
  • Grab-and-Go neighborhood activities — Spontaneous, small-group activities catered to residents’ individual needs.
  • S.T.A.R. — Specific Therapeutic Assisted Recreation, a family oriented program that encourages families to bring in personal items to share and reminisce with their loved ones.
  • Rest and Restoration program — An intervention program that provides audio and video engagement, as well as comfort, stimulation, and redirection.

Find peace of mind at The Pinnacle of Louisville.

State Licensing Information

To explore the licensing information and compliance histories of senior living...

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Senior Living Options Offered

Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

Pricing for The Pinnacle of Louisville

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at The Pinnacle of Louisville

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Fri
29
Sep
Sat
30
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Oct
Mon
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Tue
3
Oct

Amenities at The Pinnacle of Louisville

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Bath Tubs
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Transportation at Cost
Uncovered Parking

Common areas

Butterfly garden / Hummingbird garden
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Art Classes
Educational Speakers / Life Long Learning
Live Well Programs

Reviews
for The Pinnacle of Louisville

Write a Review
8.8
Review Score
23 reviews

Review Score

23 reviews
8.8

Out of 10


5 star

66%

4 star

9%

3 star

18%

2 star

5%

1 star

5%

A Place for Mom has scored The Pinnacle of Louisville with 8.8 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, The Pinnacle of Louisville has 23 reviews with an average "overall experience" of 4.2 out of 5.

How we score communities
Cleanliness

4.2

Friendliness

4.5

Meals & Dining

4.0

Care Services

4.1

Activities

3.8

Staff

4.6

Value for Cost

4.2

Overall Experience
15
2
4
1
1
Date Submitted
2
4
8
Reviewer
0
17
5
1
Care Received
23
1-20 of 23 reviews
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5.0
Sherri G - Loved one of resident/client
Memory Care
September 16, 2023
Loving Facility

Pinnacle of Louisville is a wonderful facility. We are so happy we moved our mother to this facility. All the staff from head down are so caring & loving. Price is reasonable compared to others & benefits given are well worth it. I highly recommend you consider Pinnacle for your loved ones. You won't be disappointed

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Gina C - Loved one of resident/client
Memory Care
July 11, 2023
Verified Review
highly recommend, mom has improved drastically since moving here

This is a great place for patients with memory care issues. Staff is very involved in keeping patients active and invoked in different activities. There rooms are very clean as is all the common places. Staff is very welcoming to family and provide updates on how your love one's day is going. You really get great care for your loved one. I highly recommend Pinnacle, my Mother came from another facility where she was basically laying in bed all day and could barely walk, which she could do when she went in. This she was moved to Pinnacle she has come alive again! She is like a different person, she is active in activities, she is eating better, just can't say how much she has improved!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
January 10, 2023
Verified Review
Awesome Place

Charter Senior Living was awesome. The staff was wonderful. And they excel at memory care.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Memory Care
December 2, 2022
Verified Review
Perfect for Memory Care

The staff has been great to work with. This is an exclusive memory care community. I don't think there is a better place for memory care residents, than Park. There are residents that are at different stages of their walk with memory care.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

4

Staff

5

Value for Cost

5


3.0
anonymous - Loved one of resident/client
Memory Care
July 26, 2022
Verified Review
Quality of care fluctuations greatly.

Cleanliness

2

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

2

Staff

4

Value for Cost

3


3.0
anonymous - Toured community
Memory Care
March 10, 2022
Verified Review
My tour review

I was not really fond of this community. The tour was fine and the person that lead us around was great and very attentive.


3.0
Bob - Loved one of resident/client
Memory Care
January 12, 2022
Verified Review
Our experience

One of the things I have noticed is that the first day I was there they sent residents in for lunch, by the time everyone was seated they sat there for almost an hour before the food was brought to them with no drinks. When they were served they were on very cheap paper plates and plastic silverware, so I do think the food service could be improved. I know they are short staffed, but they do really have some great staff members that work here as well.


5.0
anonymous - Loved one of resident/client
Memory Care
September 29, 2021
Verified Review
A great place for senior living.

It's a nice, friendly place. They were great. I would highly recommend it for a family member. I haven't had any issues with the staff. I didn't have a chance to try the food, but it always looked good. All these types of places are expensive, but Charter's cost is about the same as anyplace else.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

4

Activities

No data collected

Staff

5

Value for Cost

4


2.0
Patrice L Southard - Loved one of resident/client
Memory Care
September 22, 2021
Lacking in care

They still owe me a refund and I have not received it. I took my father to the hospital because he was dehydrated. The staff was friendly but the CNA's did not chart liquid or food intake. My Dad was lost one time in someone elses room. I never saw anyone mop or clean the rooms or bathrooms. Food SUCKED! i am mad that I never received my prorated refund.

Cleanliness

1

Friendliness

4

Meals & Dining

1

Care Services

1

Activities

1

Staff

3

Value for Cost

1


4.5
anonymous - Toured community
Memory Care
August 12, 2021
Verified Review
my tour

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.


5.0
Carolyn - Loved one of resident/client
Memory Care
July 21, 2021
Verified Review
Loving and Friendly Staff

I would tell others that it is a good value for your money. The people are friendly, and the place is clean. The staff are really caring. They treat each resident special. Right now, they don't have a lot of activities for the residents due to the pandemic. I would recommend the community to anyone that has a loved one with memory care needs.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Steve - Loved one of resident/client
Memory Care
April 6, 2021
Verified Review
Happy at Last

They are doing a great job with my mom at Park Louisville. They have at the end of the hallways an area where they put out snacks everyday for the residents, so that has been helpful for my mother. I would definitely recommend them to others looking. We have been pleased with our experience so far.


4.0
anonymous - Loved one of resident/client
Memory Care
November 18, 2020
mt review of park louisville

You have to judge the facility for yourself. Room sizes are adequate, The food is average but they do have a variety. The grounds are well maintained and they do have a place for folks to go outside. I would recommend this community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from The Pinnacle of Louisville

November 20, 2020

Thank you for your 4-star review! We are grateful that you would take the time to share your experience here.


4.0
Lisa D. - Loved one of resident/client
Memory Care
November 10, 2020
Verified Review
Cozy and loving care!

They have had a lot of turnover rate, which we believe it is probably due to COVID. For the two months we were able to visit, it is just adorable it is probably one of the warmest and coziest places we have seen. The women at the front desk are wonderful, and the value is phenomenal. Our loved one loves the staff and she has a favorite care giver that she sees at night. From our understanding the care services seem fine. The moment our loved one needs anything they are very quick to communicate with us. Our loved one does enjoy their pet therapy day,

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

5

Response from The Pinnacle of Louisville

November 11, 2020

Thank you for your 4-star review! We are grateful that you would take the time to share your experience here. It's an honor to serve you and your loved one at Park Louisville!


3.0
anonymous - Loved one of resident/client
Memory Care
June 5, 2020
Verified Review
Just okay

My mom was only there for a respite stay while we were on vacation for a month. My mom had a hard time adjusting and I think the the staff could have done more to help. They were informative during the intake process and they did answer my questions but they were not pro active when it came to care. I felt she was safe while she was there. The food was okay. The community was a little plain compared to other options in the area. It would not be my long term pick for my mom.

Cleanliness

4

Friendliness

4

Care Services

3

Activities

3

Value for Cost

3

Response from The Pinnacle of Louisville

June 29, 2020

Thank you for your review. Exceptional service and care is at the heart what we do. We invite you to share your experience in more detail with our corporate HR team at [removed]. We would welcome the opportunity in the future to change your 3-star review to 5 stars!


4.5
Dave - Loved one of resident/client
Memory Care
September 10, 2019
Highly recommended!

We have been very happy with our experience at Park Louisville. The staff is caring, personable, and does a great job communicating and collaborating with family members on care.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5

Response from The Pinnacle of Louisville

September 20, 2019

Thank you for your review! We are grateful that you would take the time to share your experience here. We are honored to serve your family at Park Louisville!


5.0
Part of the Family - Industry reviewer
Memory Care
July 12, 2019
Verified Review
Loved Ones Loved like their own Family!

[Name removed], [name removed] and [name removed]! Lovely care tenders! You guys go above and beyond for the residents.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Pinnacle of Louisville

August 29, 2019

Thank you for your 5-star review!


5.0
anonymous - Loved one of resident/client
Memory Care
November 11, 2018
Verified Review
Caring staff at Park Louisville.

My wife's mother there until August 17th when she passed away, they were caring and very helpful thru the end. Would, and have, recommended them.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Pinnacle of Louisville

January 25, 2019

Thank you for your 5-star review. We are very sorry to hear about the passing of your wife's mother. Losing a loved one is hard and the fact that you would take the time to share your recommendation here means so much to us.


0.5
T Dennis - Loved one of resident/client
Memory Care
June 24, 2018
Don't send Loved one here

Do not send your loved one they are not watching your loved one ,I pulled my mother out do to head nurse !place went down hill she let go good help hired staff who play games on cell phones and take cigarette brakes every 10 minutes There are other reasons I took mom out I tried to have the issues taken care of But they didn't care DON'T SEND LOVED ONE HERE !!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


5.0
Vicki and Mike - Toured community
Memory Care
June 19, 2018
Verified Review
Park Louisville Care

My mother has been here since [date removed]. they always keep us informed of anything that happens with her. They contact us about any medicine changes they see she needs. The staff has been exceptional.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from The Pinnacle of Louisville

July 20, 2018

Thank you for your review! We strive to give everyone a great life. At Park Louisville, we take pride in our staff and the exceptional work they do!


Viewing 1-20 out of 23 reviews
Additional reviews gathered from Senior Advisor

Neighborhood around The Pinnacle of Louisville

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Frequently Asked Questions about The Pinnacle of Louisville

The Pinnacle of Louisville offers Studio. Learn more.

A Place for Mom has scored The Pinnacle of Louisville 8.8 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (502) 423-8776 to reach a resident at The Pinnacle of Louisville.

To reach a resident at The Pinnacle of Louisville call: (502) 423-8776



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.