Arcadia Louisville

I would recommend the place. I had a good experience with the facility. I picked because my Dad liked it and they were friendly.

My dad was a resident at Arcadia Louisville and everything about this facility was great. We felt very fortunate that we were able to transfer my dad to a new facility so quickly for additional care. The staff is awesome, I would give them a 10 plus! My main factor is the communication and care that I experienced with the staff during my dad's short time there. They would text me to ask about how he's doing and always were very pleasant to be around when I was there grabbing stuff for him. The food, menu and options all looked very appealing. The remodel that they are going through is giving the place a very fresh look, but in my opinion, prior to the remodel it still was very nice and better than other facilities that I toured. The cost/rate is very reasonable compared to competitors and is a nicer facility than most, from my experience. I would definitely recommend Arcadia Louisville to anyone looking.

It's better now that Arcadia took over. I see a few improvements. It's nice but could use some updates. Staff turnover has been high too. We picked this community because of the location and price.

The tour experience with Arcadia Louisville was good, it is a very nice facility but not the right fit for my mom. It did not have that cozy feel we were looking for. They had assisted living and memory care, but I didn't feel the memory care patients were as important as the assisted living patients.

The curb appeal, living conditions and staff are wonderful! While dealing with today’s labor shortage, the entire staff works together to serve their clients, and all with a smile. The staff is also accommodating to the family. Thank you Wickshire Blankenbaker Personal Care for helping our family move Mom into her lovely new home.

Rudest, most uncaring staff I have ever met in any profession. My dad is at another facility, and everything is going great. It was one thing after another with the Wickshire staff. We pulled my dad out of Wickshire in less than a month because of the way they treated my dad. I wouldn't send my worst enemy there!

I toured this facility. It's more affordable than some of the others in the area, but wasn't the best fit for my loved one.

Wickshire Blankenbaker gets 5 stars on all categories. They have a solid organization and staff. I would absolutely recommend the facility to others.

The staff at Wickshire has been very knowledgeable and supportive of our situation moving my mother to assisted living. They made such a dauting task much easier for the family

We toured with Wickshire Blankenbaker and we were not at all impressed. It was a very dull and dark atmosphere that was depressing - we were looking for something vibrant and that was not the case here. The staff member who was showing us around for the tour must have been new because she was very ill prepared. She had no answers to even the simplest of our questions. When we were leaving I had a few questions on pricing and she said she would get back to me via email and I never heard a thing from her.

They loved my dad. They had activities, and he participated in some. They had bowling and were starting a new exercise program. My dad was in the memory care part. It was expensive but worth the money. I had a rocky start but was not familiar with The process. The staff really worked with me and they took care of my father, and that is what's important. They allowed to me see dad during COVID. Even if I was frustrated, the staff was helpful. They liked taking care of dad.

I felt that this community did a good job just navigating my fathers care while he was there. They had activities for the residents like dance parties, popcorn events, singers that came in and more for the residents to do to have a good time in the community and socialize. The staff were very friendly and helped us get to the right doctors that we needed to help my loved one.

I had to move my loved one out it was so bad. They accused my dad and made things up about him that were not true at all. They drafted his account after he moved out and they still will not give us our money back even though they told us that he could not come back to live there. They owe me a lot of money and I cannot even get them to return my calls. Every week they had a new person running the facility, we could not even keep up with it. It was a terrible experience and we would never recommend them.

This community was nice and I really liked it. The tour was fine and the person that lead us around was great and very attentive.

I loved this community. I thought it was over the top. I wanted to live here it was so great. My loved one is more old fashioned so the fanciness and the bells and whistles were too much for him. He would prefer something more laid back. This community was like a hotel.

The everyday staff seem to be very engaged and friendly. However, the sales and administration related to the contract are not really responsive after the contract is signed. I feel like they got us in there, and now we need some follow-up, but it's taken a while to get that follow-up. But the caretakers are awesome, and my loved one seems to be really getting into the activities.

We chose Wickshire Bl;ankenbaker mainly because of the convenient location to me and I am the main caretaker for them. The apartment sizes are pretty good, definitely suitable for what they needed. It is a very pretty facility and they have nice landscaping on the outside. The facility provides independent living as well as assisted living if you need to level up to that. I would recommend to others looking.

My family is in the process of securing a suitable living arrangement for our brother a disabled veteran. Ivy Knoll was a recommendation based on our needs. Their representative ([date removed]) was personable, knowledgable and a true professional. The services and the physical state of the residence was impressive. I would recommend that any family looking for a Personal Care Home for a love one inquire about Wickshire.

The windows here are a little dirty and they also have to much of the same thing when it comes to food, there is not a variety at all. Everything I have learned here I have learned through the other residents.

The value is better than most in the area. Save this one for last. I would recommend this community to others.