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Creekside on Whipps Mill Road

9701 Whipps Mill Road, Louisville, KY 40223

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Creekside on Whipps Mill Road outdoor common area
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R D - Loved one of resident/client
5.0
Good Community

I would highly recommend the community to others for their loved ones. This has been an excellent experience for my loved one and family. The staff communication has been great when we have questions or concerns. There are three meals a day for the residents. My loved one is happy here.... Read more

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About the facility Creekside on Whipps Mill Road

This community does not fulfill the legal definition of Assisted Living in Kentucky. A Place for Mom uses the term "assisted living" to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for the level of care.

Creekside on Whipps Mill is an assisted living and memory care community located in Louisville, Kentucky. This community's focus is to promote residents' independence so they can live life to the fullest. This all-inclusive community offers affordable monthly rates that do not fluctuate based on the services a resident uses.

This community offers various services in a homelike atmosphere. Available services and amenities include daily meals, housekeeping, laundry, linen service, assistance with activities of daily living, as well as cable and phone service. Creekside on Whipps Mill promotes an active lifestyle by offering a calendar full of activities. These activities help stimulate intellectual, social, physical, and spiritual well-being.

The secure memory support neighborhood is designed exclusively for cognitively impaired residents and offers private studios and shared suites. The staff is specially trained in Alzheimer's disease and behavior management, enabling each resident to live the highest quality of life possible. The activities...

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Tell us your senior care needs

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

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Amenities at Creekside on Whipps Mill Road

Health Care Services

Memory Care
Ambulatory Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Guest Meals
International Cuisine
Professional Chef

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet
Handicap Accessible
Cable or Satellite TV

Facility Amenities

Dining

Café or Bistro

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Weight limit 16-20lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Main Street Shops
Beauty Salon

Recreational areas

Arts and Crafts Center
Fitness Center
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Activities

Devotional Activities On-Site
Visiting Chaplain or Priest
Bible Study Group
Art Classes

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Reviews

for Creekside on Whipps Mill Road
4.5(16 reviews)
Write a Review
Cleanliness

4.9

Friendliness

5.0

Meals & Dining

4.6

Care Services

4.3

Activities

4.3

Staff

4.4

Value for Cost

4.8

Overall Experience
12
3
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1
Date Submitted
3
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15
Reviewer
1
10
5
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Care Received
14
2
1-16 of 16 reviews
Sort by

5.0
anonymous - Toured community
Assisted Living
March 21, 2023
Verified Review
Tour Review

Our family had an in person tour with Creekside on Whipps Mill Road and we thought it was a good tour experience. It was one of the least expensive communities we had toured, but it had previously been a nursing home and it still kind of had that nursing home feel to it. However they had a dog on sight which was nice and the price was all-inclusive.


5.0
R D - Loved one of resident/client
Assisted Living
February 22, 2023
Verified Review
Good Community

I would highly recommend the community to others for their loved ones. This has been an excellent experience for my loved one and family. The staff communication has been great when we have questions or concerns. There are three meals a day for the residents. My loved one is happy here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
October 28, 2022
Verified Review
A great facility at a reasonable price

We have been very pleased with their care! Unfortunately [name removed] was admitted to the hospital last week. Thank you, A Place For Mom - your help placing her at Creekside was so very appreciated! We live out of state, and the staff at Creekside are great about communicating with us and working with my mother in law to meet her care needs.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Jeff - Toured community
Assisted Living
September 8, 2022
Verified Review
tour review

Our family had an in person tour and the lady we met with answered all of our questions and addressed other concerns we had but ultimately our loved one just wanted a community a little closer to her home town


4.5
Carol - Loved one of resident/client
Assisted Living
August 30, 2022
Verified Review
I would , and already have recommended to several people.

They have been good for my sister because she has made so many friends and become more sociable with people. The assistants for the most part are very attentive. The only negative thing I can say is the bathroom cleaning assistance is not what I would prefer for her. She is unable to keep it up and always complains that they don't clean the floor very often. It used to be great when they had a housekeeper but now it's up to the nursing assistants. I think. The meals are usually pretty good .


5.0
Anonymous - Loved one of resident/client
Assisted Living
August 15, 2022
Verified Review
Review for Creekside on Whipps Mill Road

The cook makes good food, especially biscuits and gravy. They have been excellent. It's a small community , and is very intimate. It's good value for money. My loved one loves it there. They are verry happy Sometimes, they are short staffed on the weekends.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
July 20, 2022
Verified Review
Great value

I looked at many other places but when I went to visit Creekside on Whipps Mill Road, I saw just how clean it was and there was no odor. The value for the money here is also the best that I saw compared to others in the area. I would recommend the facility to anyone looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

5


4.0
Anne H - Loved one of resident/client
Assisted Living
April 25, 2022
Verified Review
a tremendously calming influence

they were all very friendly and the two directors went above and beyond, they helped us during one of the most difficult times. we accomplished what we went there for, it couldn't have been any better under the unfortunate circumstances. the meals to me were fine, but some of the foods were difficult for my loved one to eat, but when we brought it up to them they took care of it. they catered to her, if she didn't want something they would make her something else in its place, like a sandwich. they do offer transportation to appointments and stores, although we never used that service. they allow pets and smoking is not allowed. they were very responsive to issues that arose while our loved one was there. they would usually greet me with updates about my loved ones day when I walked in to visit. I think that was just a direct result of me being vocal, being there daily, and making sure I knew the director and her daily caretakers. from past experience, I know that you have to be vigilant about taking care of your person and staying on top of things. they have two locations, and the Whipps Mills director was also involved at the other location, so I'm sure they are both ran very well. I would recommend Creekside to others.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

5


1.0
Guided tour - Toured community
Assisted Living
April 8, 2022
Make sure you take your time while looking for a senior Facility.

Nice and Caring Staff for the most part. Resident Care could be better if there were people there with real senior care giving training. Staff needs more training and education to better assist residents. Care Staff seems inexperienced, careless, overworked, extremely understaffed and in dyer need of training and support. One staff member was so careless with their own appearance, they even smelled funny. I hope they drug test all of their employees. Doesn't seem like it. Residents seem like they are occasionally stressed while there. Though they have affordable pricing, very clean and beautiful building, they need some real healthcare professionals that know how to care for seniors and seniors in memory care units. Safety is so import for the vulnerable senior population. Please hire better staff or better train the ones you have Creekside at Whippsmill.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

1

Activities

1

Staff

2

Value for Cost

3


5.0
anonymous - Loved one of resident/client
Assisted Living
March 22, 2022
Verified Review
Our experience with Creekside

My loved one has only been here a few weeks but so far I am extremely pleased with everyone and everything. My dad loves the food, I even came to eat with him and it was wonderful. The staff have all been nothing but amazing. I feel super comfortable with him here and know he is getting the care that he needs. Creekside on Whipps Mill has been a godsend.


4.0
Tina - Toured community
Assisted Living
February 17, 2022
Verified Review
My Tour Experience at Creekside on Whipps Mill Road

Good community, not as many activities offered.


5.0
anonymous - Loved one of resident/client
Assisted Living
January 12, 2022
Verified Review
Pleased with our experience

We chose Creekside on Whipps Mill Road because of the all inclusive model for price and also the executive director was great and easy to work with. We had to move her in quickly and they made it seamless for us. I would definitely recommend to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
October 11, 2021
Verified Review
Highly recommend this facility

I am very pleased with this community. I am very happy that we found it, the new director introduced herself and I was glad that she was open. I was nervous at first due to the loss of people that we were familiar with for our loved one but everything has been going fine so far.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

5


4.5
anonymous - Toured community
Assisted Living
August 12, 2021
Verified Review
my tour

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly.


5.0
Dawn - Loved one of resident/client
Assisted Living
July 9, 2021
Best decision we could have made!

It was a very difficult decision to place my Father-in-law in Memory Care. My husband toured several places and he was relieved to find Creekside. My Father-in-law was extremely unhappy not to be going home and we had trouble just getting him to walk through the front door. [name removed] helped us through that with the calmness and caring of a person who empathizes with the families and the new resident. With the staff at Creekside helping all along the way, his transition has been less traumatic for everyone. We have nothing but praise for the caregivers and management. They listen and address concerns with us (family) and with my Father-in-law. When we talk to the other family members of residents in Memory Care there, they have nothing but praise for the staff and facilities too. At a very tough time in life, it's comforting to know that this was a great decision for a great Father-in-law/Dad who deserves the best!

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Analley - Resident/client
Memory Care
October 6, 2020
my family

This is a very nice facility. They take great great care of my family member. The administrative staff send us pictures and videos of my family member participating in different activities or even just hanging outside on the patio reading. They really so seem like a family there and was are so happy we found them. My family member the food always smells and tastes so great so that's always a plus.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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Frequently Asked Questions about Creekside on Whipps Mill Road

Creekside on Whipps Mill Road offers Studio and 1 Bedroom. Learn more.

Creekside on Whipps Mill Road has received an average review rating of 4.5 based on 16 reviews. See all reviews.

Call (502) 919-8470 to reach a resident at Creekside on Whipps Mill Road.

To reach a resident at Creekside on Whipps Mill Road call: (502) 919-8470



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.