Creekside on Whipps Mill Road

I would highly recommend the community to others for their loved ones. This has been an excellent experience for my loved one and family. The staff communication has been great when we have questions or concerns. There are three meals a day for the residents. My loved one is happy here.

We have been very pleased with their care! Unfortunately [name removed] was admitted to the hospital last week. Thank you, A Place For Mom - your help placing her at Creekside was so very appreciated! We live out of state, and the staff at Creekside are great about communicating with us and working with my mother in law to meet her care needs.

The cook makes good food, especially biscuits and gravy. They have been excellent. It's a small community , and is very intimate. It's good value for money. My loved one loves it there. They are verry happy Sometimes, they are short staffed on the weekends.

I looked at many other places but when I went to visit Creekside on Whipps Mill Road, I saw just how clean it was and there was no odor. The value for the money here is also the best that I saw compared to others in the area. I would recommend the facility to anyone looking.

they were all very friendly and the two directors went above and beyond, they helped us during one of the most difficult times. we accomplished what we went there for, it couldn't have been any better under the unfortunate circumstances. the meals to me were fine, but some of the foods were difficult for my loved one to eat, but when we brought it up to them they took care of it. they catered to her, if she didn't want something they would make her something else in its place, like a sandwich. they do offer transportation to appointments and stores, although we never used that service. they allow pets and smoking is not allowed. they were very responsive to issues that arose while our loved one was there. they would usually greet me with updates about my loved ones day when I walked in to visit. I think that was just a direct result of me being vocal, being there daily, and making sure I knew the director and her daily caretakers. from past experience, I know that you have to be vigilant about taking care of your person and staying on top of things. they have two locations, and the Whipps Mills director was also involved at the other location, so I'm sure they are both ran very well. I would recommend Creekside to others.

Nice and Caring Staff for the most part. Resident Care could be better if there were people there with real senior care giving training. Staff needs more training and education to better assist residents. Care Staff seems inexperienced, careless, overworked, extremely understaffed and in dyer need of training and support. One staff member was so careless with their own appearance, they even smelled funny. I hope they drug test all of their employees. Doesn't seem like it. Residents seem like they are occasionally stressed while there. Though they have affordable pricing, very clean and beautiful building, they need some real healthcare professionals that know how to care for seniors and seniors in memory care units. Safety is so import for the vulnerable senior population. Please hire better staff or better train the ones you have Creekside at Whippsmill.

We chose Creekside on Whipps Mill Road because of the all inclusive model for price and also the executive director was great and easy to work with. We had to move her in quickly and they made it seamless for us. I would definitely recommend to others looking.

I am very pleased with this community. I am very happy that we found it, the new director introduced herself and I was glad that she was open. I was nervous at first due to the loss of people that we were familiar with for our loved one but everything has been going fine so far.

It was a very difficult decision to place my Father-in-law in Memory Care. My husband toured several places and he was relieved to find Creekside. My Father-in-law was extremely unhappy not to be going home and we had trouble just getting him to walk through the front door. [name removed] helped us through that with the calmness and caring of a person who empathizes with the families and the new resident. With the staff at Creekside helping all along the way, his transition has been less traumatic for everyone. We have nothing but praise for the caregivers and management. They listen and address concerns with us (family) and with my Father-in-law. When we talk to the other family members of residents in Memory Care there, they have nothing but praise for the staff and facilities too. At a very tough time in life, it's comforting to know that this was a great decision for a great Father-in-law/Dad who deserves the best!

This is a very nice facility. They take great great care of my family member. The administrative staff send us pictures and videos of my family member participating in different activities or even just hanging outside on the patio reading. They really so seem like a family there and was are so happy we found them. My family member the food always smells and tastes so great so that's always a plus.