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The Palmettos of Charleston

1900 Ashley Crossing Dr, Charleston, SC 29414

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About the community

The Palmettos of Charleston is owned and operated by NHC (National HealthCare Corporation). Since 1972, NHC has been committed to excellence by providing quality care that exceeds the standards of other assisted living communities. The Palmettos offers its residents an unrivaled amount of established expertise in a personalized manner that will feel like home to every resident. Our residents health and safety is our top priority.
Located in the beautiful West Ashley area of Charleston, The Palmettos has a homey feel and its location is convenient to shopping, hospitals, physicians offices, and major roads. Our highly experienced staff and long time Administration have build a great reputation for quality care for The Palmettos in the Charleston area.
We are proud to inform you that we are the only company in the West Ashley area to offer a Continuum of Care with our sister facility of NHC Health and Rehab, NHC Home Care and Caris Hospice. This means we are able to bring more services to you within the same company.

Senior Housing Types

Assisted living
Memory care

Pricing at The Palmettos of Charleston

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Starting at
1 Bedroom
Starting at

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.


Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Ask an A Place for Mom advisor at no cost.

For a local A Place for Mom Advisor

(877) 345-1716

Meals & Dining

Meals provided
Guest meals
Restaurant style dining
Room service

Room Amenities

Respite or short term stays offered
Wi-fi/high-speed internet
Ground floor units
Cable or satellite tv
Air conditioned

Community Amenities

Transportation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas
Main street shops
Barber shop

Recreational areas

Arts and crafts center
Fitness center
Game room
Movie or theater room


Laundry service / drycleaning

Memory care services

Secured community
Designed specifically to accommodate memory loss
Memory care only community
Enclosed courtyard

Primary language spoken by staff



Devotional activities on-site
Art classes
Educational speakers / life long learning



(11 reviews)

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July 22, 2015
Melissa Pope - My loved one(s) live(s) or lived in this community
as good as any, I suppose...

They're about as good as anywhere....We get Mom's meds to them...but we are constantly having to deal with keeping up with them. Even though one specific person is supposed to check weekly and call us to let us know what she's getting low on, that person rarely, if ever calls. Then we get called by everyone else sometimes several times a day, saying what she is out of or nearly out of. My sister spends many hours running back and forth from home, to the drug stores, and back to the facility. Also, the one med we let them provide, which was a blood thinner, they let her run out....she went without one day, they supposedly ordered it, they found one for her to take the next day (where did THAT one come from????) , then she went 2 more days without it....because it didn't get ordered....We also know that they sign off on having given her meds or used lotions when we know they haven't. The "nurse", Joyce, believes that if they sign the paper, then it was done. She apparently doesn't understand that you can falsely sign the paper. Another issue we have had trouble with is that you are "welcome to eat with your resident any time", but after a year and a half it has become an issue for me to eat with my Mom and her friends...I'm supposed to sit at a different table (and am given a different "reason" each time...sometimes I'm told I have to wait an hour to be sure there's enough food...or I can have an alternate, which ends up not being what they told me it was, or they have to "check the kitchen" to be sure there's enough for me...other times it's "too crowded", even though half the tables are empty or it's a DHEC rule....) we pay for it...and I'm not there for the food (honestly, it's not that great most of the time)...I'm there to be with my Mom and her friends....but suddenly now, there can't be more than 4 people at a table....I can't eat standing up....but I can stand there and talk to them during the meal...This rule apparently only applies to me because while I am being prevented from sharing a meal with my mom & her friends, I see other tables where people are eating with their resident and there are 5 people at a table and no one says anything to them. I'm taking this very personally, and don't know why it's an issue for me and not anyone else. I always try to be helpful and polite to everyone when I am there. The activities staff, receptionists, maintenance, bus drivers, some of the kitchen/wait staff, half of the care givers are awesome. Some of the caregivers are good with the care, but are very reluctant to do it and have an attitude when asked to provide assistance (Zahara)...even though this is supposed to be ASSISTED LIVING. Some are awesome and go above and beyond....We are very thankful for these. Grayce, the activities person, is FANTASTIC! Liz and Kaliyah, med-techs are beyond amazing. The "nurse" leaves much to be desired (Mom was sent to the hospital with chest pains, and the nurse did not dial 911, but called transport which took an hour...because her pains weren't in her upper chest....they were lower...but even I - with no medical training - know that ANY pain above the waist in a female (esp. one with high blood pressure and who is 87 years old) can be a heart attack - thank God, it was just a cracked rib from a fall the previous week), and while Megan, the administrator is always open to talking with you and hearing your concerns, and is very nice and likable, l feel as though our words fall on deaf ears. In the past month, her needs have increased due to dementia. One of the caregivers, Zahara, thinks Mom is faking, so even though she helps her sometimes, she has a bad attitude about it and apparently tells Mom how busy she is because Mom is always telling us about poor overworked Zahara....Even after being told that Mom has been diagnosed by her doctor with dementia, Zahara still doesn't believe it and thinks Mom is faking. Some of the others (Liz, Khalia, Darnice, Josh, Brandy, Shannon and a few others) are really good with Mom and watch out for her. Some of the weekend/night shift folks (and I don't know their names because I don't have much interaction with them) are not as attentive and gather up with other workers in the lobby or upstairs or at times, even outside in cars (with men) instead of staying on their halls, checking on the patients. And talking to Megan really doesn't do anything but maybe get a general talking to the whole staff at a meeting. It's very frustrating and upsetting that we can't see any improvement. In fact, seems the more we talk to Megan, the worse Mom gets treated. On top of this, prices are constantly going up. By now, I'm sure you're saying that if we are so dissatisfied, we should move Mom to another facility. Problem is, not only are all her friends at this one, the other facilities are not any better. [Other facilities, removed] but unfortunately, They are all about the same. So make sure that when you put your loved one in someone else's care that you have no other alternative. Sadly, none are that great, and you have to keep a constant check on your loved one.

Reviewed on SeniorAdvisor.com

November 27, 2017
Kathleen - My loved one(s) live(s) or lived in this community
Thank you Palmettos!

My mother was on the memory hall for three years. Previously in another Charleston home and one in Beaufort that were negligent! All I can say is, thank you Palmettos. My mother was loved there, and cared for, as she needed. Is the situation perfect? No. We had some issues, but where don't you. There will always be some caregivers who do not meet the calling! Is any home perfect, no. I could not keep my mother myself, but I could stay involved and on top of her care. When you place a loved one in a home, you are not discharging your responsibility, you are sharing it. Be honest with your expectations and do not gripe when others are doing what you are unable or refuse to do! The caregivers knew my mom, the staff knew who she was, and they knew her family and we are eternally grateful for the care at Palmettos. My gratitude to [name removed] who runs the memory wing. She is an authentic and sincere caregiver!

Reviewed on A Place For Mom

February 3, 2019

Palmettos of Charleston gave us a 10 minute tour of the facility with the receptionist. The case manager/sales director was not on site despite us setting this up in advance. The building felt institutional despite some pockets of pleasantry (outdoor patio dining room, screened in porch on 2nd floor) and did not feel homey. Part of this is attribute to the nondescript location in a shopping area. We did not get the impression that the staff cared since they didn’t not take the time to discuss our needs for senior placement. For the prices advertised, we expected much more.

Reviewed on A Place For Mom
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*Additional reviews gathered from Senior Advisor

Frequently asked questions about The Palmettos of Charleston

The Palmettos of Charleston offers Studio and 1 Bedroom. Learn more.

The Palmettos of Charleston has received an average review rating of 4.36 based on 6 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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