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south-carolina/charleston
Oaks at Charleston
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There is a Bible study and a church, my loved one loves that.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"We would not have found the Oaks without A Place for Mom We're grateful ","reviewContent":"My stepfather was a difficult resident and his adjustment to the move made him a challenge. The staff regularly reassured us that they were prepared and able to help him. I say 4 only because it is an older facility. The housekeeping staff was excellent and many times had extra duties in his room. They also cared about him as much as the other staff. The staff went above and beyond to help us feel welcomed. We were there almost every other day at different times each visit and all the staff was friendly. He was cared for as much as he would allow. He declined very quickly and required more and more care. If my stepfather didn't show up for dinner the kitchen staff left 2 PB&J sandwiches for him because that was his favorite and he would come out to eat around 9. They would send me photos so I knew he was eating. I'm sure they were good but because my stepfather wouldn't participate I can only speak to what I saw with others. The residents would be waiting excitedly for activities to start. Without question, the value we received for the cost we paid was high.","reviewerDisplayName":"Marsha ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A great place for your love ones","reviewContent":"My loved one was previously a resident at Oaks at Charleston and everything was great for him at this facility. It was a good experience. The staff was loving and caring. Communication with the family was great. The housekeeping did a great job. The meals were good. They made the move in process easy. I highly recommend Oaks at Charleston to others! This facility really is a great place.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Review for Oaks at Charleston","reviewContent":"It's a great place for failing memory of your loved one. The staff is great.... failing memory is not a pleasant situation regardless. Great value given this balance.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Overall a nice community with areas of improvement but with very attentive and quick response to concerns.","reviewContent":"There have been some aids who were very rude, don't want to help residents and have even said to a resident, \"you don't need help.\" Every single time I bring any issue such as this to the attention of [name removed] or [name removed] they have been 100% excellent in trying to address the issue by weeding out the poor workers or by having a meeting. I could not ask for them to be more attentive and eager to address issues and to listen to complaints. They are A-1 at what they do and really do care. I do have concerns about no longer having a bus driver to take residents to Drs appointments. The deciding factor for us choosing The Oaks was because they had transportation to appointments. There is a rumor that they do not know if they will replace the bus driver who recently left and whether or not they would even continue transportation for Drs appointments and also, there is word that later this year transportation to appointments will stop completely. It seems in order to stay in competition with other assisted living fax they would need to continue with transportation to Drs appointments.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Caring Facility","reviewContent":"We have had an overall great experience at Oaks at Charleston. It's a caring facility, the staff are friendly, and my family member feels safe there.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Would recommend","reviewContent":"Oaks at Charleston is a nice facility, the facility is clean, and is in a convenient location as well.\n\nI think communication from the staffing could use some improvement, especially when your loved ones are ill.","reviewerDisplayName":"Monique","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Right Place At The Right Time","reviewContent":"This has been a pleasant experience for the family and our loved one. The staff have been helpful. The staff communication could use some improvement as there are times it is hard to get ahold of the memory care side when the family has questions.\n\nThere are three meals a day provided to the residents. Some of the care available includes: medication management and hygiene assistance.","reviewerDisplayName":"Anonymous ","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Awesome Environment-Dedicated Staff","reviewContent":"We picked this community because I felt like this was the place. [name removed] from A Place for Mom, helped to find a facility that was in my loved ones price range. Everyone seems so happy to be there, if they are not dealing with memory loss. Everyone was so friendly. They answered any questions that I had. I woud highy recommend.","reviewerDisplayName":"BM","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Friendly and caring staff ","reviewContent":"The friendliness of the staff members really stood out to us as well as all of the caregivers - they really seem to genuinely care not only for their clients but for the client's families. 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80845
[{"id":"assistedLiving","title":"Assisted Living","description":"Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management. "},{"id":"memoryCare","title":"Memory Care","description":"Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering."}]
2333 Ashley River Rd, Charleston, SC 29414
false
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29414
Charleston
SC
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