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Brookdale West Ashley

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2030 Charlie Hall Boulevard, Charleston, SC 29414

8.5
Review score
80 reviews
Add review
8.5
Review score
80 reviews
5 star
47%
4 star
25%
3 star
14%
2 star
8%
1 star
6%
See all reviews
8.7
Review score
26794 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale West Ashley
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Brookdale West Ashley
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Jeff D
-
Family/friend
4.0
Attentive staff
We chose Brookdale West Ashley because of the cost for what we were getting. But also the smaller size was helpful due to the proximity of other rooms like dining, PT, library. Nothing was very far to get to. Very helpful and attentive staff. My Dad's attitude was really the only negative

About the facility
Brookdale West Ashley

Find your sense of purpose while feeling supported each day, at Brookdale West Ashley. Our skilled team provides all of the daily care you need, so you can focus on doing what you love most. We provide assisted living services as well as memory care, and can happily accommodate different personal care needs to promote aging in place.

Brookdale West Ashley provides an opportunity for those with dementia to experience engagement and activity in a safe, fulfilling environment. We’ve created many unique areas throughout the community which allow residents to complete daily tasks related to everyday life. From gardening, kitchen work, handyman assistance, and miscellaneous household tasks, we have a specific space for different preferences and abilities. These spaces help residents to find a sense of belonging and routine. We also have a memory care program called Clare Bridge. Our programming takes on a deep-rooted, person-centered approach, to help ensure each experience is tailored. Our goal is to help residents preserve their dignity while finding joy and security each day. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and we also have keypad entries for added protection. If residents need help with...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale West Ashley

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale West Ashley

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Brookdale West Ashley
Brookdale West Ashley

2030 Charlie Hall Boulevard, Charleston, SC 29414

Ashley Gardens Transitional Assisted Living and Memory Care community exterior
Ashley Gardens Transitional Assisted Living and Memory Care

2290 Henry Tecklenburg Dr, Charleston, SC 29414

The Palms of Mt. Pleasant
The Palms of Mt. Pleasant

937 Bowman Road, Mount Pleasant, SC 29464

Atria Mount Pleasant community exterior
Atria Mount Pleasant

601 Solana Way, Mount Pleasant, SC 29464

8.5
Review score
80 reviews
8.5
Review score
80 reviews
5 star
47%
4 star
25%
3 star
14%
2 star
8%
1 star
6%
9.9
Review score
24 reviews
9.9
Review score
24 reviews
5 star
79%
4 star
21%
3 star
0%
2 star
0%
1 star
0%
9.6
Review score
43 reviews
9.6
Review score
43 reviews
5 star
55%
4 star
40%
3 star
5%
2 star
0%
1 star
0%
9.2
Review score
33 reviews
9.2
Review score
33 reviews
5 star
61%
4 star
21%
3 star
9%
2 star
3%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Brookdale West Ashley

Healthcare Services

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Non-Ambulatory Care
  • Diabetic Care
  • Incontinence Care

Meals & Dining

  • Special Dining Programs
  • Professional Chef
  • Room Service
  • Vegan
  • Restaurant Style Dining
  • No Sugar
  • Low / No Sodium
  • Guest Meals
  • Meals Provided

Room Amenities

  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible
  • Ground Floor Units
  • Kitchenette
  • Air Conditioned

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed

Common areas

  • Meeting Room
  • Indoor Common Areas
  • Central Fireplace
  • Beauty Salon
  • Library
  • Barber Shop

Recreational areas

  • Piano or Organ
  • Movie or Theater Room
  • Arts and Crafts Center

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Forever Fit
  • Happy Hour
  • Live Musical Performances
  • Holiday Parties
  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Wii Bowling
  • Birthday Parties
  • Wine Tasting
  • Day Trips and Outings
  • Activities On-site
  • Brain fitness / Dakim
  • Activities Off-site
  • Educational Speakers / Life Long Learning
  • Devotional Activities On-Site
  • Reminiscence Programs
  • Live Well Programs

Reviews

for Brookdale West Ashley

8.5Review score80 reviews
8.5
Review score
80 reviews
5 star
47%
4 star
25%
3 star
14%
2 star
8%
1 star
6%
Brookdale
8.7
Review score26794 reviews647 communities
Write a review
A Place for Mom has scored Brookdale West Ashley with 8.5 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Brookdale West Ashley has 80 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.0
Friendliness
4.0
Care Services
3.8
Staff
4.3
Meals & Dining
4.1
Activities
4.0
Value for Cost
3.8
A Place for Mom has scored Brookdale West Ashley with 8.5 out of 10 using our proprietary review score based on 19 reviews in the last 2 years. Over all time, Brookdale West Ashley has 80 reviews with an average "overall experience" of 4 out of 5.
Parent company
Brookdale
8.7
Review score26794 reviews647 communities
Logo for Brookdale
Filters
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Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 80 reviews
Jeff D - Family/friend
Assisted Living
March 14, 2024
4.0
Verified Review
Attentive staff
We chose Brookdale West Ashley because of the cost for what we were getting. But also the smaller size was helpful due to the proximity of other rooms like dining, PT, library. Nothing was very far to get to. Very helpful and attentive staff. My Dad's attitude was really the only negative aspect. He just didn't want to be there.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
March 2, 2024
5.0
Verified Review
Great facility- would recommend
She always complains about the food. Breakfast usually is the meal she likes the least. I know she would sometimes like cereal with milk. I don't think she lets the staff know that she doesn't like the breakfast choices
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 18, 2024
4.0
Verified Review
Review for Brookdale West Ashley
Everyone connected with management and staff have always been helpful. Picked this place because of wife's recent heart surgery and proximity to medical facility.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Toured community
Assisted Living
October 4, 2023
4.0
Verified Review
Tour
We toured Brookdale West Ashley when searching for an Assisted Living facility for our loved one. This facility was nice! The cleanliness was good. The atmosphere seemed good and everyone was friendly. However, the facility was over our price range. We continued on with our search.
Lynn - Family/friend
Assisted Living
September 27, 2023
5.0
Above and beyond expectations
Brookdale West Ashley in Charleston is an assisted living community my Mom has called home since May of this year. The people here have quickly become a part of our family.  The staff/caregivers take the time to get to know the residents personally.  The residents of Brookdale are welcoming and supportive of each other and especially of new residents.  Above and beyond the daily needs provided (meals, meds, assistance), there is an active social and activity schedule that has something for everyone.  There are regularly scheduled trips to stores, restaurants, parks, and also activities (bingo, board games, puzzles, movies, music, and painting just to name a few).  My Mom has always loved flowers and gardening.  The activity coordinator provided Mom a personal trip to shop for/buy some plants and supplies.  She then supported Mom as she potted flowers and plants on Brookdale’s porch.  This was pure joy for Mom.  Mom loves her new home.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
LF - Family/friend
Assisted Living
September 20, 2023
5.0
Verified Review
Review for Brookdale West Ashley
Once we toured the facility, we were so impressed with the staff, the homey atmosphere, and the true caring that we felt from everyone we met. Also, the communication from the very beginning was so impressive from Brookdale. They answered questions promptly and followed up regularly to see what else we might need.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
August 30, 2023
4.0
Verified Review
Our Experience
The only complaint I would voice is the confusion that exists between those who wish to use in-house "SC House calls group" and those who have an established primary care doctor and wish to continue with their PCP. We were asked to sign numerous papers for lots of different things(overwhelming at the time) and two related to health care. One to authorize for SC house calls group to see my mother, we thought and it was confirmed by the staff, that was if her physician could not be reached. SC house calls did not understand that was our wish and took over her care without communication with us. I finally contacted them to find out why my Mother's meds were changed, etc. The facility met with us, clarified, apologized, and have fixed the problem to our satisfaction. My advice would be to be very clear what care you want for your family member and make sure the information has been shared with all providers. Except for that problem, the transition has been very good and the staff is very caring.
Cleanliness
4
Friendliness
5
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
July 21, 2023
1.0
Verified Review
Do not recommend
Assisted living has left a bad taste in my mouth. THEY ARE LIERS AND I DONT TRUST THEM. .I don't recommend assisted living unless you can check on them personally every day or every other day... skilled nursing like [name removed] is the way to go but not to many people can afford that
Cleanliness
3
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Activities
2
Value for Cost
3
Response from Brookdale West Ashley
July 31, 2023
We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care for each resident and we will share your concerns with our management team for review.
Anonymous - Family/friend
Assisted Living
June 2, 2023
1.0
Verified Review
AVOID
PLEASE do not recommend or endorse this facility. Brookdale was absolutely horrid. We picked this community, because the tour made everything sound great. Big bed room. Close to center of activity tables. It was smaller,and more quaint. The workers there TRULY do not give a [word removed]
Cleanliness
1
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Response from Brookdale West Ashley
June 13, 2023
We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care for each resident and we will share your concerns with our management team for review.
anonymous - Toured community
Assisted Living
February 1, 2023
5.0
Verified Review
Tour Experience
Brookdale West Ashley was moms second choice. It is an absolutely gorgeous facility that feels more like a resort or hotel. I would definitely recommend this facility for senior who are more active, they have a lot going on. It just was not the right fit for my mom, but a wonderful place.
Anonymous - Family/friend
Assisted Living
November 4, 2022
4.0
Verified Review
Only issue is the bathroom and intermittent cleaning. On move in, average like a mid priced hotel. Less than I expected. Staff beyond excellent Only suggestion is to really work to get residents to activities. I would say they could not get a better staff. Mom has never been so complimentary about people. They care and are helpful. For us, they have need wonderful- usually recognizing when we have a question. No other improvements
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Scott - Toured community
Assisted Living
October 12, 2022
5.0
Verified Review
Tour experience
I was very happy with the tour experience that we got at Brookdale West Ashley. The staff were all very friendly and gave us a good thorough tour. The facility was nice. it seemed like a great place.
anonymous - Family/friend
Assisted Living
October 12, 2022
4.0
Verified Review
great staff
Loved the staff. Very friendly. However, they over promised and under delivered. At the time of my Mother's death, they were wanting her to be moved to a nursing home so I had begun looking for other arrangements.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
anonymous - Family/friend
Assisted Living
September 26, 2022
0.5
Verified Review
Do not even consider Brookdale
It seemed clean in the lobby area but they did not wash his sheets and his room was not cleaned very well. It was extremely expensive especially for the lack of services provided. They would not help me with any of the moving when I had to move his things out. It was the last few days of his life and I was having to worry about getting it all cleaned out. They were very short staffed and always in a rush. It was not a good experience and I blame that on the administration. I would steer clear of this facility until they get their administration worked out. After he passed away, no one ever reached out to express their condolences or sent a card and that really upset me.
Cleanliness
3
Friendliness
2
Care Services
3
Staff
2
Meals & Dining
3
Value for Cost
0.5
Response from Brookdale West Ashley
October 5, 2022
We take your comments seriously and sorry to hear we did not meet your expectations. We are committed to providing quality care and services to our residents and would welcome an opportunity to discuss any concerns you may have. We hope you will contact our management team to further discuss.
Anonymous - Family/friend
Assisted Living
September 21, 2022
5.0
Verified Review
Everyone was very friendly and helpful. The director was extremely helpful with assisting my mother with her medications and appointments.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Ken - Family/friend
Assisted Living
August 23, 2022
4.0
Verified Review
Highly Satisfied
It's been a really good experience. It has been a good transition, from independent to asstisted living. They have a good team of healthcare and physical therapy people. They provide transportaion to and from doctors visits. They have been very good with communicating via text or phone. They take time to help, you understand and lets you ask questions. I have had questions about billing, and they helped me to understand and have fixed any issues.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
CT - Family/friend
Assisted Living
July 14, 2022
5.0
Verified Review
Excellent - Defintely Would Recommend
They were excellent across the board. We needed care quickly, and they sent someone out to evaluate our loved one right away. The facility was clean. Everybody was so nice and very professional. They were lovely and went out of their way to help, and they took really good care of him. They communicated very well with me regarding how he was doing. Their cost was in line or a little less than other places. They made everything so easy. And they were quite compassionate when he passed away. He had only been there a couple of weeks, and they held their own memorial service for him and invited our family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kim - Toured community
Memory Care
June 28, 2022
5.0
Verified Review
tour review
Our family had an in person tour and it was a great tour experience it is a very lovely place and it was a top choice
Anonymous - Toured community
Assisted Living
June 22, 2022
4.0
Verified Review
My Tour Experience at Brookdale West Ashley
This was a very good community with great staff. The building was older.
Carol C - Family/friend
Assisted Living
April 7, 2022
5.0
Verified Review
Brookdale feels like home
We are very happy with this community. They are very caring and attentive with my loved one and it feels like home. trivia, field trips, gardening and more to keep
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Viewing 1-20 out of 80 reviews

Neighborhoods
around Brookdale West Ashley

See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Brookdale West Ashley

Brookdale West Ashley offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Brookdale West Ashley 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (843) 763-4055 to reach a resident at Brookdale West Ashley.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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