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Brookdale West Ashley

2030 Charlie Hall Boulevard, Charleston, SC 29414

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Brookdale West Ashley community exterior
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street view of Brookdale West Ashley
Anonymous - Loved one of resident/client
4.0

Only issue is the bathroom and intermittent cleaning. On move in, average like a mid priced hotel. Less than I expected. Staff beyond excellent Only suggestion is to really work to get residents to activities. I would say they could not get a better staff. Mom has never been so complimentary about people. They care and are helpful. For us, they have need wonderful- usually recognizing when we have a question. No other improvements... Read more

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About the facility Brookdale West Ashley

Find your sense of purpose while feeling supported each day, at Brookdale West Ashley. Our skilled team provides all of the daily care you need, so you can focus on doing what you love most. We provide assisted living services as well as memory care, and can happily accommodate different personal care needs to promote aging in place.

Brookdale West Ashley provides an opportunity for those with dementia to experience engagement and activity in a safe, fulfilling environment. We’ve created many unique areas throughout the community which allow residents to complete daily tasks related to everyday life. From gardening, kitchen work, handyman assistance, and miscellaneous household tasks, we have a specific space for different preferences and abilities. These spaces help residents to find a sense of belonging and routine. We also have a memory care program called Clare Bridge. Our programming takes on a deep-rooted, person-centered approach, to help ensure each experience is tailored. Our goal is to help residents preserve their dignity while finding joy and security each day. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and we also have keypad entries for added protection. If residents need help with...

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2022 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Brookdale West Ashley is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale West Ashley

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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1 Bedroom
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Semi-Private
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale West Ashley

Community Details at Brookdale West Ashley

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided


Reviews

for Brookdale West Ashley
4.1(71 reviews)
Write a Review

Cleanliness

4.0

Friendliness

4.0

Meals & Dining

4.4

Care Services

3.8

Activities

4.0

Staff

4.4

Value for Cost

3.8

Overall Experience
35
16
11
6
3
Date Submitted
9
15
27
Reviewer
8
32
30
1
Care Received
24
47
1-20 of 71 reviews
Sort by

4.0
Anonymous - Loved one of resident/client
Assisted Living
November 4, 2022
Verified Review

Only issue is the bathroom and intermittent cleaning. On move in, average like a mid priced hotel. Less than I expected. Staff beyond excellent Only suggestion is to really work to get residents to activities. I would say they could not get a better staff. Mom has never been so complimentary about people. They care and are helpful. For us, they have need wonderful- usually recognizing when we have a question. No other improvements

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Scott - Toured community
Assisted Living
October 12, 2022
Verified Review
Tour experience

I was very happy with the tour experience that we got at Brookdale West Ashley. The staff were all very friendly and gave us a good thorough tour. The facility was nice. it seemed like a great place.


4.0
anonymous - Loved one of resident/client
Assisted Living
October 12, 2022
Verified Review
great staff

Loved the staff. Very friendly. However, they over promised and under delivered. At the time of my Mother's death, they were wanting her to be moved to a nursing home so I had begun looking for other arrangements.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


0.5
anonymous - Loved one of resident/client
Assisted Living
September 26, 2022
Verified Review
Do not even consider Brookdale

It seemed clean in the lobby area but they did not wash his sheets and his room was not cleaned very well. It was extremely expensive especially for the lack of services provided. They would not help me with any of the moving when I had to move his things out. It was the last few days of his life and I was having to worry about getting it all cleaned out. They were very short staffed and always in a rush. It was not a good experience and I blame that on the administration. I would steer clear of this facility until they get their administration worked out. After he passed away, no one ever reached out to express their condolences or sent a card and that really upset me.

Cleanliness

3

Friendliness

2

Meals & Dining

3

Care Services

3

Activities

No data collected

Staff

2

Value for Cost

0.5

Response from Brookdale West Ashley

October 5, 2022

We take your comments seriously and sorry to hear we did not meet your expectations. We are committed to providing quality care and services to our residents and would welcome an opportunity to discuss any concerns you may have. We hope you will contact our management team to further discuss.


5.0
Anonymous - Loved one of resident/client
Assisted Living
September 21, 2022
Verified Review

Everyone was very friendly and helpful. The director was extremely helpful with assisting my mother with her medications and appointments.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Ken - Loved one of resident/client
Assisted Living
August 23, 2022
Verified Review
Highly Satisfied

It's been a really good experience. It has been a good transition, from independent to asstisted living. They have a good team of healthcare and physical therapy people. They provide transportaion to and from doctors visits. They have been very good with communicating via text or phone. They take time to help, you understand and lets you ask questions. I have had questions about billing, and they helped me to understand and have fixed any issues.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

4

Activities

4

Staff

5

Value for Cost

4


5.0
CT - Loved one of resident/client
Assisted Living
July 14, 2022
Verified Review
Excellent - Defintely Would Recommend

They were excellent across the board. We needed care quickly, and they sent someone out to evaluate our loved one right away. The facility was clean. Everybody was so nice and very professional. They were lovely and went out of their way to help, and they took really good care of him. They communicated very well with me regarding how he was doing. Their cost was in line or a little less than other places. They made everything so easy. And they were quite compassionate when he passed away. He had only been there a couple of weeks, and they held their own memorial service for him and invited our family.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kim - Toured community
Memory Care
June 28, 2022
Verified Review
tour review

Our family had an in person tour and it was a great tour experience it is a very lovely place and it was a top choice


4.0
Anonymous - Toured community
Assisted Living
June 22, 2022
Verified Review
My Tour Experience at Brookdale West Ashley

This was a very good community with great staff. The building was older.


5.0
Cindy R. - Loved one of resident/client
Memory Care
April 22, 2022
Nice facility...

My father has resided at Brookdale West Ashley for a year. The facility is bright, clean, and sunny. Dad likes the food, and we've enjoyed several wonderful family meals prepared by the culinary team. As other reviewers noted, we've weathered staffing shortages, and there were a few tough days. I applaud the caregivers who covered extra shifts and didn't quit. Shortages have eased, thankfully, post-COVID. Staff members are patient, kind, and caring. The director and her entire team have gone the extra mile to meet the needs of our family. We appreciate the activity director in memory care who keeps residents engaged. The staff at Brookdale will work with you to keep your loved one healthy and happy. If you consider this or any other facility, stay involved. Work with the staff. It takes a team effort!

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Carol C - Loved one of resident/client
Assisted Living
April 7, 2022
Verified Review
Brookdale feels like home

We are very happy with this community. They are very caring and attentive with my loved one and it feels like home. trivia, field trips, gardening and more to keep

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Assisted Living
March 21, 2022
Verified Review

We think the staff at Brookdale West Ashley are very caring and responsive. We do not have any personal experience with the meals and dining service but we do know they have a lot of activities going on for the residents.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Vivian K - Resident/client
Assisted Living
December 27, 2021

Great place to live. Good food. Activities to keep you busy (if you participate!) Great staff


5.0
Mary C - Resident/client
Assisted Living
December 8, 2021

My daughter recommended this place.


5.0
Thomas L - Resident/client
Assisted Living
December 8, 2021
My Review

Outstanding community Excellent food Excellent staff


5.0
Al T - Loved one of resident/client
Assisted Living
November 22, 2021
My Review

Awesome staff. We couldn't have picked a better place for our mom. My family appreciates the love and care our mom receives from the staff. Thank you for caring!!!


5.0
Alyssa S - Industry reviewer
Assisted Living
November 22, 2021
My Review

Beautiful community! Family like environment, lots of fun activities and outings I personally love the entire community and would recommend it to anyone looking for a loved one.


5.0
Thelma K - Resident/client
Assisted Living
November 12, 2021

As a resident of Brookdale I find it a wonderful place to heal.


5.0
anonymous - Loved one of resident/client
Assisted Living
November 9, 2021
Verified Review
Highly recommend

We chose Brookdale West Ashley because of all of the 5 star ratings given above. The staff are really nice and it is a great facility.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4


4.0
A. D - Resident/client
Assisted Living
November 5, 2021
My Review

I have enjoyed living in this community. The food is good. I hope one day to relocate in my home on James Island on Fort Lamar Road.


Viewing 1-20 out of 71 reviews

Neighborhood around Brookdale West Ashley

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Frequently Asked Questions about Brookdale West Ashley

Brookdale West Ashley offers Studio, 1 Bedroom and Semi-Private. Learn more.

Brookdale West Ashley has received an average review rating of 4.1 based on 71 reviews. See all reviews.

Call (843) 763-4055 to reach a resident at Brookdale West Ashley.

To reach a resident at Brookdale West Ashley call: (843) 763-4055



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.