The Laurels & The Haven in Highland Creek

6101 Clarke Creek Parkway Charlotte NC 28269

866-465-5993

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The Laurels in Highland Creek is an Assisted Living community located in the master-planned community of Highland Creek in Charlotte, North Carolina. Everything we do at The Laurels is designed to assure the well-being of each of our assisted living residents.

Located in northern Mecklenburg County in Charlotte, The Laurels in Highland Creek is a beautiful assisted living community with manicured grounds. Our ideal location provides convenient access to nearby recreational activities and shopping. Our assisted living residents enjoy nourishing meals, a variety of on-site and off-site activities, and individualized personal care services such as medication supervision and assistance with bathing, dressing and eating, as needed. At The Laurels we celebrate age by offering creative ways to live more fully. It's about sharing meaningful times with friends and family. It's about self-expression through art, dance, and exercise. And, most importantly, it's about living in the moment. If you or a loved one is considering assisted living, choose a community that believes there is no time limit on thirst for life.

Pricing at The Laurels & The Haven in Highland Creek

Room Type
Monthly Range* (USD)

Studio
$ See Pricing
1 Bedroom
$ See Pricing
2 Bedrooms
$ See Pricing

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of The Laurels & The Haven in Highland Creek

4.2 of 5 Average rating
18 Reviews
Reviews gathered from across the web
(10) A Place For Mom
(8) SeniorAdvisor.com
  • The Laurels at Highland Creek

    I’m adding to a previous review. I forgot to mention that the activities are basically the same week after week. There is little to help keep seniors mentally stimulated. There is little to help with any manual manipulation activities. There are however plenty of ice cream socials. If you are looking for an assisted living community that doesn’t allow its residents to become bored, again look elsewhere!!

    Review originally written on A Place For Mom

    The Laurels at Highland Creek

    I’m adding to a previous review. I forgot to mention that the activities are basically the same week after week. There is little to help keep seniors mentally stimulated. There is little to help with any manual manipulation activities. There are however plenty of ice cream socials. If you are looking for an assisted living community that doesn’t allow its residents to become bored, again look elsewhere!!

  • My mother has lived here for 18 months. Over the past 6 to 8 months things have changed dramatically. Staff is constantly changing and consistency of care is questionable. Management tries but is unable to follow through with what is promised. If we were looking again for assisted living for our mother we would definitely look elsewhere.

    Review originally written on A Place For Mom

    My mother has lived here for 18 months. Over the past 6 to 8 months things have changed dramatically. Staff is constantly changing and consistency of care is questionable. Management tries but is unable to follow through with what is promised. If we were looking again for assisted living for our mother we would definitely look elsewhere.

  • Good; New General Manager and Head of Nursing are Poor.

    My loved one has been a resident for several years. Overall the Laurels is very nice. They redid the furniture in the living room this past year and it is not good. Obviously a designer from corporate did it to look good but it is not functional - way too big for almost all residents and doesn't take spills and other possible accidents into consideration with the fabric choices. They also only updated the main living room and dining room - not the resident rooms which REALLY NEED IT! They also hired a new general manager this past year. She [Removed] is awful. Cold as a fish, very unfriendly, autocratic and doesn't listen well. She and the new head of nursing, [Removed] (lots of recent turnover) are both uncaring and dictatorial - no partnership/discussion with them on issues - just declarations of decisions that were made without any input from family. They seem to be focused on moving residents to The Haven (memory care) so Five Star can make more $$ - makes one wonder if their compensation is based upon that. Food is very good and the caregivers - with the exception of a handful - are nice and very caring. My loved one has had some small items stolen from their room and the cleaning staff regularly opens up a kitchen drawer and eats from the candy in there - without invitation. This is an expensive private pay facility - they do a good job overall, but I expect more at this level - especially from the general manager and head of nursing. They are really bad. Numerous people have complained and Five Star turns a deaf ear. I am listing this review as anoyomous because I do not want repercussions on my parent. That's how much I don't trust [Removed].

    Review originally written on A Place For Mom

    Good; New General Manager and Head of Nursing are Poor.

    My loved one has been a resident for several years. Overall the Laurels is very nice. They redid the furniture in the living room this past year and it is not good. Obviously a designer from corporate did it to look good but it is not functional - way too big for almost all residents and doesn't take spills and other possible accidents into consideration with the fabric choices. They also only updated the main living room and dining room - not the resident rooms which REALLY NEED IT! They also hired a new general manager this past year. She [Removed] is awful. Cold as a fish, very unfriendly, autocratic and doesn't listen well. She and the new head of nursing, [Removed] (lots of recent turnover) are both uncaring and dictatorial - no partnership/discussion with them on issues - just declarations of decisions that were made without any input from family. They seem to be focused on moving residents to The Haven (memory care) so Five Star can make more $$ - makes one wonder if their compensation is based upon that. Food is very good and the caregivers - with the exception of a handful - are nice and very caring. My loved one has had some small items stolen from their room and the cleaning staff regularly opens up a kitchen drawer and eats from the candy in there - without invitation. This is an expensive private pay facility - they do a good job overall, but I expect more at this level - especially from the general manager and head of nursing. They are really bad. Numerous people have complained and Five Star turns a deaf ear. I am listing this review as anoyomous because I do not want repercussions on my parent. That's how much I don't trust [Removed].

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Community Details at The Laurels & The Haven in Highland Creek

    There are no reviews written for this community

    • The Laurels & The Haven in Highland Creek Amenities

      • Outdoor Common Areas
      • Activities Offsite
      • Beautician Onsite
      • Vegetarian
      • Indoor Common Areas
      • Meals Provided
      • Devotional Services Onsite
      • Activities Onsite

    Senior Housing Types Provided at The Laurels & The Haven in Highland Creek

      There are no reviews written for this community

      • Assisted Living
      • Memory Care
      • Nursing Home
      • Care Homes
      • Independent Living
      • Home Care
      • Senior Apartments