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Brookdale Concord Parkway

2452 Rock Hill Church Road, Concord, NC 28027

8.2
Review score
19 reviews
Add review
8.2
Review score
19 reviews
5 star
53%
4 star
26%
3 star
16%
2 star
5%
1 star
0%
See all reviews
8.6
Review score
26435 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Brookdale Concord Parkway
Brookdale Concord Parkway community exterior
11 Video available
99 Photos available
44 Floor plans available
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anonymous
-
Family/friend
5.0
Highly Recommended
This is not your typical nursing home, this is head and shoulders above that. Everyone is extremely friendly and she is happy. It has been terrific - she has everything she needs. The food is amazing, would walk in and you can immediately smell. Mom is always talking about how good it is.

About the facility
Brookdale Concord Parkway

Located just 30 minutes outside of Charlotte, you will find Brookdale Concord Parkway in the gorgeous city of Concord, North Carolina. The city is home to the world of NASCAR racing and also features a variety of museums, parks, and dining options. Here, residents can find assisted living services and memory care under one supportive roof. Whether you’d like assistance managing medications, getting dressed, taking baths, or additional care services, Brookdale’s team will work with you to meet your needs. Staff is available 24 hours a day, seven days a week to be alerted to any emergencies, and a 24-hour security system is in place to promote added safety.

Restaurant-style dining is provided daily and includes a variety of healthy, homemade meals crafted by the culinary team. Memory care residents receive meals at the same daily time, served on colorful plates and tablecloths to create a safe and predictable environment for them to enjoy their food. Snacks are provided in between meals to help ensure that residents receive the calories they need to feel and live well. Housekeeping chores and home maintenance are handled by staff, and transportation assistance, concierge services, a pharmacy, and postal services are also offered, for added...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Concord Parkway

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Tours
at Brookdale Concord Parkway

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Brookdale Concord Parkway community exterior
Brookdale Concord Parkway

2452 Rock Hill Church Road, Concord, NC 28027

Concord Place
Concord Place

1501 Zion Church Road East, Concord, NC 28025

TerraBella Harrisburg
TerraBella Harrisburg

6200 Roberta Rd, Harrisburg, NC 28075

Best of Care Assisted Living
Best of Care Assisted Living

234 Northdale Avenue, Kannapolis, NC 28081

8.2
Review score
19 reviews
8.2
Review score
19 reviews
5 star
53%
4 star
26%
3 star
16%
2 star
5%
1 star
0%
9.5
Review score
90 reviews
9.5
Review score
90 reviews
5 star
62%
4 star
30%
3 star
6%
2 star
1%
1 star
1%
8.7
Review score
33 reviews
8.7
Review score
33 reviews
5 star
49%
4 star
27%
3 star
12%
2 star
0%
1 star
12%
8.5
Review score
12 reviews
8.5
Review score
12 reviews
5 star
42%
4 star
25%
3 star
33%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Reviews

for Brookdale Concord Parkway

8.2Review score19 reviews
8.2
Review score
19 reviews
5 star
53%
4 star
26%
3 star
16%
2 star
5%
1 star
0%
Brookdale
8.6
Review score26435 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Concord Parkway with 8.2 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Brookdale Concord Parkway has 19 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.3
Friendliness
4.4
Care Services
4.3
Staff
4.5
Meals & Dining
4.4
Activities
4.6
Value for Cost
4.3
A Place for Mom has scored Brookdale Concord Parkway with 8.2 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Brookdale Concord Parkway has 19 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Brookdale
8.6
Review score26435 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-19 of 19 reviews
Anonymous - Family/friend
Assisted Living
January 3, 2024
3.0
Verified Review
Short-staffed
My loved one required a very high-level of care as he could not walk on his own. When we first got there, they did not have the call necklaces available. Also, when we did call for assistance, it typically took 20 to 30 minutes to get someone to show up. They are very understaffed with a lot of turnover, which leads me to believe there's a problem with management. Although after their evaluation they promised they could care for my loved one, we were only there for about three months, because they obviously could not.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
3
Response from Brookdale Concord Parkway
January 5, 2024
We take your comments seriously and are committed to providing quality service and care. Your comments have been shared with our corporate management team for review.
Anonymous - Toured community
Assisted Living
May 3, 2023
2.0
Verified Review
Tour experience
I toured with Brookdale Concord Parkway and it smelled and looked pretty rundown in areas. I was just not impressed at all! The people I spoke with seemed kind but they're not the people who will be taking care of a loved one.
Response from Brookdale Concord Parkway
May 7, 2023
We are sorry to hear your tour of Brookdale Concord Parkway did not meet your expectations. We want to thank you for taking the time to visit and provide feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.
RL - Family/friend
Assisted Living
March 17, 2023
3.0
Verified Review
Review for Brookdale Concord Parkway
I would say a very nice place, would recommend. My father really liked the facility, the staff, the smaller size community. It was nice room, just small for the money. But we are a somewhat frugal family, so for us to see the value it was very hard. Right now he has CNA care for 4 days a week, plus family help in his home for half that amount and the CNA is great.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
3
Response from Brookdale Concord Parkway
March 21, 2023
Thank you for choosing Brookdale and taking the time to share your feedback. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
anonymous - Family/friend
Assisted Living
February 3, 2023
5.0
Verified Review
Highly Recommended
This is not your typical nursing home, this is head and shoulders above that. Everyone is extremely friendly and she is happy. It has been terrific - she has everything she needs. The food is amazing, would walk in and you can immediately smell. Mom is always talking about how good it is. We have been very pleased and would highly recommend Brookdale Concord Parkway to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Toured community
Assisted Living
January 26, 2023
5.0
Verified Review
My Tour Experience at Brookdale Concord Parkway
Brookdale was ok, but expensive.
Anonymous - Toured community
Assisted Living
January 18, 2023
5.0
Verified Review
I toured this facility and it was fantastic! Everything here looked great.
anonymous - Toured community
Assisted Living
October 5, 2022
4.0
Verified Review
Tour experience
We had a pretty good tour experience with Brookdale Concord Parkway. We liked that it was a smaller community. At the time that we were looking, we found more negative reviews on this facility.
Anonymous - Family/friend
Memory Care
August 4, 2022
4.0
Verified Review
Good Community
I would recommend Brookdale's memory care to others for their loved ones. I would also recommend you go and visit your loved one that is in the community to ensure your loved one's room and bathroom are being cleaned by the community. In addition to the prior recommendations, please keep any valuables at home that you don't want to come up missing. The staff are easy to work with if the family has questions or concerns about our loved one. The only thing we are not happy with is that there is no welcoming or introduction packet or orientation for the family. I think this could be improved along with the proactive communication from the staff to the family.
Cleanliness
3
Friendliness
4
Care Services
4
Staff
4
Activities
3
Value for Cost
4
Anonymous - Family/friend
Assisted Living
July 27, 2022
3.0
Verified Review
Check on your loved ones
We pay someone to go in 3x per week to check on our loved one, to make sure they are eating and their clothes is changed. We have found them, in the same clothes for several days. Be sure to have someone check on your loved one, no matter where they are. As it relates, we have seen a difference in the last two weeks. There is new nursing management, so we are hoping that things will get better, and be a more postive experience.
Cleanliness
2
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
3
Value for Cost
3.5
Jennifer - Family/friend
Memory Care
June 27, 2022
5.0
Verified Review
Compassionate staff
Our family was going through a little bit of a chaotic time before our loved one moved in and they were very understanding of our situation which was something we really appreciated. They did not hound us for payments or anything regarding the move in process. Some of the staff have been there for 15 plus years which really speaks to the longevity which means to us that the staff are happy, they feel secured where they are at and with their job, how much they like it and just overall a really good work environment. The staff are very easy to work with, whenever we call with questions especially with billing since we have only been there for a short while, they are very responsive. The staff have really gone that extra mile to show genuine compassion to our loved one and our family. They work on ways to redirect our loved one if he is needing some direction. They work to get to know him on a personal level. They are very understanding on how to fix problems if problems arise, it is very residents forward and they never take that "easy way out" approach. So far all the activities are loved ones goes to really loves them. Overall the community is very clean which was one big selling point for us, there common/gathering areas are very clean and no smells. The only reason we gave it 4 out of 5, is sometimes our loved ones carpet could use a little more attention. The meals seem to be so far so good. We do like the fact that the price is all inclusive as well, we don't have to worry about the nickel an dime aspect. Overall even though our loved one has not been there for to long we are very pleased with how everything is going and he seems very happy there. We also really like how the staff are constantly reaching out to our mother who is considering moving in on the assisted living side to be closer to our father, they reach out to her and tell her all the time how much fun she will have, how welcomed she will feel which is something we really appreciate. It really has that family like atmosphere to it.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
April 12, 2022
3.5
Verified Review
Tour experience
Our tour with Brookdale Concord Parkway was just okay. There were some positives to the facility, but we just did not get that warm and inviting feeling that we were looking for from the staff and atmosphere.
Ginger - Family/friend
Assisted Living
April 12, 2022
5.0
Verified Review
Exceptional Community
I think it's a great community. [name removed], the sales/marketing person, was exceptional in helping us get my dad in there. There was a waiting list, and my dad really needed a placement quickly. So [name removed] called and asked people on the waiting list if we could put my dad ahead, and they agreed. There was VA paperwork that needed to be faxed, but their fax wasn't working. He drove from Concord to Salisbury to get that paperwork in for us. There was only an interim Executive Director when we moved in, but now they've hired one, and he is exceptional. I have his number, and I can text him anytime I have an issue and he will take care of it immediately. The caregivers are really sweet to my dad too. He absolutely loves is the food and tells me every day how good it is. All round it has been a good situation.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
anonymous - Toured community
Assisted Living
March 8, 2022
5.0
Verified Review
Tour of Brookdale
I really liked Brookdale, this was my first choice and I was surprised my grandmother did not choose this facility. It was super nice and it is very highly rated. When we were touring residents were doing physical therapy and activities were going on, there just seemed like a lot to do. She went with another facility because she knew a couple people in there, but I think this would have been a great choice.
Linda - Toured community
Assisted Living
March 7, 2022
5.0
Verified Review
My Tour Experience of Brookdale Concord Parkway
This was a nice community. My loved one choose another community based on familiarity.
Anonymous - Toured community
Assisted Living
October 21, 2021
5.0
Verified Review
They were very informative during my tour. It felt that once I signed the contract they weren't as informative for me.
Cleanliness
5
Friendliness
2
Mike M - Family/friend
Assisted Living
August 21, 2021
5.0
Wonderful place! My mom loves it there!
This is such a wonderful place. My mom has been there 1 year and has truly enjoyed it. The staff is so friendly and the attention to detail is amazing.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
T Y - Family/friend
Assisted Living
August 17, 2021
4.0
Verified Review
Home Away From Home, Treat Like Family
I would recommend the community to others for their loved ones. Overall, I have been pleased with them. The community doesn't have enough options for dietary restrictions. The staff is pretty easy to work with, and accessible to answer questions or address concerns.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
3
Activities
4
Value for Cost
5
DW - Family/friend
Assisted Living
May 17, 2021
5.0
Verified Review
Highly recommend
We choose Brookdale Concord Parkway because they were the only ones in the area that would go into medicaid once her funds ran out so she can stay here. The room sizes here are excellent. The staff members are really very attentive with their residents, if something goes wrong they seem to handle everything perfectly. They make sure to call you and follow up. I would absolutely recommend to others looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Tonya - Family/friend
Memory Care
February 22, 2021
4.0
Verified Review
A Very Good Place For Your Loved One
I would recommend this community to others. I know my loved one is safe and cared for, but you have to fight for communication. The activities director, Rosetta, is amazing.
Staff
4
Friendliness
4
Viewing 1-19 out of 19 reviews

Amenities
at Brookdale Concord Parkway

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Professional Chef
  • Meals Provided
  • Restaurant Style Dining
  • Guest Meals
  • Vegetarian

Room Amenities

  • Respite or Short Term Stays Offered
  • Ground Floor Units
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Bath Tubs

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Outdoor Common Areas
  • Indoor Atrium
  • Beauty Salon
  • Library
  • TV Lounge

Recreational areas

  • Piano or Organ
  • Raised Garden Beds

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • English

Activities

  • Forever Fit
  • BBQs or Picnics
  • Gardening Club
  • Devotional Activities Offsite
  • Activities On-site
  • Day Trips and Outings
  • Pet-focused Programs
  • Live Dance or Theater Performances
  • Intergenerational Programs
  • Karaoke
  • Holiday Parties
  • Wii Bowling
  • Catholic Services
  • Happy Hour
  • Community Service Programs
  • Birthday Parties
  • Activities Off-site
  • Live Well Programs
  • Trivia Games
  • Devotional Activities On-Site
  • Other Religious Services
  • Reminiscence Programs
  • Art Classes
  • Visiting Chaplain or Priest
  • Live Musical Performances

Neighborhoods
around Brookdale Concord Parkway

See what the neighborhood has to offer and what’s nearby:
Brookdale Concord Parkway in google map

Frequently Asked Questions
about Brookdale Concord Parkway

Brookdale Concord Parkway offers Studio. Learn more.

A Place for Mom has scored Brookdale Concord Parkway 8.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 782-7594 to reach a resident at Brookdale Concord Parkway.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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