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The Gardens of Castle Hills

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1207 Jackson Keller Rd, San Antonio, TX 78213

9.7
Review score
40 reviews
Add review
9.7
Review score
40 reviews
5 star
61%
4 star
30%
3 star
3%
2 star
3%
1 star
3%
See all reviews
8.5
Review score
128 reviews
3 facilities
For more information about senior living options:
(866) 374-4058
The Gardens of Castle Hills
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The Gardens of Castle Hills indoor common area
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The Gardens of Castle Hills in google map

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Diana
-
Family/friend
5.0
Beautiful,clean facility with caring staff.
Overall we've had a great experience with The Gardens of Castle Hills. All of the staff are very caring except for one of the PCAs. Once I told the director about it though, she was much nicer.

About the facility
The Gardens of Castle Hills

Boasting grand plantation-style architecture and lavish service and amenities, Ventura Hills is truly a home away from home. In this memory care community, residents not only receive special one-on-one care, they can also participate in engaging community events and customized memory care activities designed to nurture the body, mind, and spirit. With beautifully landscaped grounds and accommodating, eager staff members providing compassionate service, residents and their families can rest assured knowing their loved one is safe and cared for.

Community Amenities and Services

The community features have been designed with the desires and needs of today’s seniors in mind. With on-site, caring staff available day in and day out, residents appreciate a range of services and amenities such as assistance with daily activities, transportation to medical appointments, and medication management. They also provide hospice services, respite care, and offer visits from rehabilitation therapists to those who need it.

With features designed with the health and happiness of each unique resident in mind, you can be as busy or as relaxed as you wish to be. Mingle in the many common areas and restaurant-style dining room. They provide an arts and crafts room, cozy computer area, quiet library, and even a plant-filled courtyard for...

Read more

Senior living options offered

Assisted Living

Memory Care

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Amenities
at The Gardens of Castle Hills

Healthcare Services

  • Incontinence Care
  • High Acuity Care
  • Memory Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • International Cuisine
  • Professional Chef
  • Low / No Sodium
  • Guest Meals
  • No Sugar
  • Vegetarian
  • Special Dining Programs
  • Room Service
  • Restaurant Style Dining
  • Meals Provided

Room Amenities

  • Respite or Short Term Stays Offered
  • Private patio, deck, or balcony
  • Air Conditioned
  • Handicap Accessible
  • Ground Floor Units
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Kitchenette

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Complimentary Transportation
  • Transportation at Cost
  • Resident Parking Available

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Central Fireplace
  • Indoor Common Areas
  • Outdoor Common Areas
  • Outside Patio
  • Beauty Salon
  • TV Lounge
  • Meeting Room
  • Private Bath
  • Barber Shop
  • Library

Recreational areas

  • Billiards Lounge
  • Fitness Center
  • Piano or Organ
  • Arts and Crafts Center
  • Raised Garden Beds

Services

  • Beautician
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • English
  • Spanish

Activities

  • Karaoke
  • Visiting Chaplain or Priest
  • Devotional Activities Offsite
  • Happy Hour
  • Birthday Parties
  • Walking Club
  • Dances
  • Art Classes
  • Brain fitness / Dakim
  • Intergenerational Programs
  • Live Well Programs
  • Devotional Activities On-Site
  • Reminiscence Programs
  • Sensory-based Programs
  • BBQs or Picnics
  • Holiday Parties
  • Live Musical Performances
  • Forever Fit
  • Wine Tasting
  • Christian Services
  • Live Dance or Theater Performances
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • Activities Off-site
  • Activities On-site
  • Day Trips and Outings
  • Catholic Services
  • Trivia Games
  • Stretching Classes

Compare

The Gardens of Castle Hills indoor common area
The Gardens of Castle Hills

1207 Jackson Keller Rd, San Antonio, TX 78213

Carol Ann's Home - Chambers
Carol Ann's Home - Chambers

8005 Chambers Rd, San Antonio, TX 78229

Villa de San Antonio outdoor common area
Villa de San Antonio

8103 North Hollow, San Antonio, TX 78240

9.7
Review score
40 reviews
9.7
Review score
40 reviews
5 star
61%
4 star
30%
3 star
3%
2 star
3%
1 star
3%
10
Review score
55 reviews
10
Review score
55 reviews
5 star
96%
4 star
0%
3 star
0%
2 star
4%
1 star
0%
9.8
Review score
13 reviews
9.8
Review score
13 reviews
5 star
46%
4 star
46%
3 star
8%
2 star
0%
1 star
0%
9.8
Review score
89 reviews
9.8
Review score
89 reviews
5 star
77%
4 star
19%
3 star
1%
2 star
1%
1 star
2%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Memory Care, Residential Care Home

Care types offered

2

Assisted Living, Independent Living

Reviews

for The Gardens of Castle Hills

9.7Review score40 reviews
9.7
Review score
40 reviews
5 star
61%
4 star
30%
3 star
3%
2 star
3%
1 star
3%
Imagine Senior Living
8.5
Review score128 reviews3 communities
Write a review
A Place for Mom has scored The Gardens of Castle Hills with 9.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, The Gardens of Castle Hills has 40 reviews with an average "overall experience" of 4.4 out of 5.
Overall Rating
4.4
Cleanliness
4.5
Friendliness
4.4
Care Services
4.4
Staff
4.8
Meals & Dining
4.8
Activities
4.2
Value for Cost
4.3
A Place for Mom has scored The Gardens of Castle Hills with 9.7 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, The Gardens of Castle Hills has 40 reviews with an average "overall experience" of 4.4 out of 5.
Parent company
Imagine Senior Living
8.5
Review score128 reviews3 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 40 reviews
Diana - Family/friend
Assisted Living
May 31, 2023
5.0
Verified Review
Beautiful,clean facility with caring staff.
Overall we've had a great experience with The Gardens of Castle Hills. All of the staff are very caring except for one of the PCAs. Once I told the director about it though, she was much nicer.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
2
Value for Cost
4
anonymous - Family/friend
Assisted Living
March 6, 2023
4.0
Verified Review
Friendly staff
We were only here for about a month. It was a great facility. The people were all very friendly and accommodating. They were one of the more reasonably priced places for what you got. In our case it did get confusing as to how much dementia she really had in order to be in the assisted living vs memory care, that was the only reason I gave it a 4 overall. They assessed her as assisted living but once we moved in they wanted to move her over to memory care. I would recommend The Gardens of Castle Hills to others.
Lillian F - Resident/client
Assisted Living
December 14, 2022
5.0
My home
The best part of my new home is the atmosphere is to my liking and I would like for this to continue to by my permanent home
Cleanliness
5
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Barbara - Family/friend
Memory Care
October 12, 2022
5.0
A pleasant relationship
I have power of attorney for my sister who has mental health issues. My experience as a caregiver is made more difficult because I live 200 miles away. The Gardens of Castle Hills offers different levels of care. My sister has been a resident of the "memory care" section at "The Gardens" for 4-1/2 years. I have always found the building to be clean, the atmosphere pleasant and the staff caring and responsive. I would not hesitate to recommend this facility.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Gardens of Castle Hills
November 7, 2022
Barbara, thank you for taking the time to leave such a kind review about our community. It is an honor to serve your sister at The Gardens of Castle Hills!
Sue P - Family/friend
Memory Care
October 10, 2022
5.0
Loving caregivers in Memory Care
My husband, who has young onset Alzheimer’s has lived atvthe facility four years, since age 63. New management bought the facility, Gave it the name Gardens at Castle Hills, and have created an excellent, home-like facility. Staff is loving, friendly, and well-trained. The Activities Director creates ongoing engaging experiences for residents and their families. Furthermore, the food is excellent and beautifully prepared. Not as important, but a wonderful feature, is the beautiful grounds.
Cleanliness
4
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Response from The Gardens of Castle Hills
November 7, 2022
Sue, we appreciate you taking the time to leave such a wonderful review.
Forrest K - Family/friend
Assisted Living
October 10, 2022
5.0
Great Care at Reasonable Costs
Great care at reasonable cost , Great care at reasonable cost , Great care at reasonable cost , Great care at reasonable cost Great care at reasonable cost Great care at reasonable cost Great care at reasonable cost
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jan O - Family/friend
Assisted Living
October 10, 2022
5.0
Great care
I moved my 88 year old dad here about a year ago. I am so thankful for the kindness and care The Gardens provides on a daily basis. The caregivers, chef, nursing staff, owners all know him and take good care of him. Love this place!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
Response from The Gardens of Castle Hills
November 7, 2022
What a kind review! Thank you for your wonderful words about our staff and community, Jan.
Kathy B - Family/friend
Assisted Living
October 10, 2022
5.0
So thankful!!
The Gardens is just wonderful! Their staff absolutely treats my Mom like family, and are always available to help the family with any needs. Mom felt at home right away. I’m so thankful for everyone who works there!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Gardens of Castle Hills
November 7, 2022
Kathy, we appreciate you taking the time to leave such a beautiful review. We love having your mom here at The Gardens of Castle Hills!
Linda Grimm - Family/friend
Memory Care
September 1, 2022
5.0
Great experience.
The Garden of Castle Hills is a great place for love ones who need extra help or attention.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Gardens of Castle Hills
September 4, 2022
Linda, thank you for taking the time to leave such a kind review about our community!
Susan - Family/friend
Assisted Living
September 1, 2022
5.0
Great location and staff
Everyone my brother has come in contact with is warm, friendly and helpful. He is a little withdrawn, but now participates in almost all the activities and trusts the staff as family. The cafe staff make special foods for him on special occasions which delight him. They will even grill a steak for himnow and then. He also enjoys the cocktail hour events and I love that they invite family to each of these and other special celebrations. and birthday celebrations. So caring. He has more of a social life at The Gardens of Castle Hills than he ever had on his own.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Gardens of Castle Hills
September 4, 2022
Susan, we are grateful for your kind feedback. It is an honor to serve your brother at The Gardens of Castle Hills! Please let us know if there is anything else we can do for your family.
James Denny - Industry reviewer
Assisted Living
August 22, 2022
5.0
Outstanding!
The Dining Director has been there for over 20 years. She has built a great team that cares about each and every resident. The food tastes excellent. The presentation is great and smells fantastic. The quality is as good if not better than most restaurants. Then there are the deserts. They bake a specialty mouthwatering cookie that is out of this world. I do not give out 5 Stars often, in my opinion, this kitchen's service and thoughtfulness deserve it.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Alyson Q - Family/friend
Assisted Living
April 13, 2021
5.0
Verified Review
A home away from home
She was here before covid and now is here after so a lot of protocols and things that have changed. In the beginning the communication was a little off but other than that they were very proactive and organized to keep the residents safe while still letting them socialize safely. They are a non profit facility, so if my grandma does run out of money they will keep her here. Their food is really good, they provide a lot of variety and they are chef prepared meals. My grandma loves all the activities, they have things like bingo, wine night, exercise classes, movie nights, etc. Prior to covid they had church and communion. They have their own transportation as well so they take the residents to their appointments and the grocery store when needed, the bus is extremely nice as well. We are very pleased and I would recommend them to others who are looking.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
5
Carol Cornelius - Family/friend
Memory Care
November 6, 2020
4.5
Verified Review
A homey family-type environment
We chose Ventura Hills because they were able to provide us with the exact number we would be paying, the overall appearance of the facility (it is in a very pretty area), it is a smaller community so 1 on 1 care is better, they really treat them like family here. The room sizes here are bigger than what she came from and it is adequate for her needs. The best part about the community so far has been the location, it is very close to us and it is just such a pleasing environment. All of the residents seem very happy here and we are impressed with Ventura Hills. It is also such a safe place for my mom during COVID because I see how they do everything and I do not have to worry.
Cleanliness
4.5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
4
anonymous - Toured community
Memory Care
September 9, 2020
5.0
2995+ This is a nice place with a beautiful outside area (nice view). Bigger room choices. A bit expensive but have a price break offering right now. Good reviews. Looks the best, so far.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
August 28, 2019
3.0
Move from Brookdate to Ventura Hills has been mixed
My mom has been here for several months and since the change from Brookdale to Ventura Hills there have some aspects that have thankfully remained the same and some that have changed. The wonderful chef and kitchen staff have maintained the same high quality of food which is so helpful in keeping my mom eating well and enjoying her meals. They are all so accommodating, know the residents likes and dislikes, and dietary restrictions - such a blessing! Activities have remained the same and they are adequate for most residents. Medical staff (the assisted part of assisted-living) though seems to have been reduced. We've had to push to get all the assistance we are paying for. They need to hire at least one more person or two per shift as there have been times when I could not locate ANYONE to get the help that was needed.
Cleanliness
4
Friendliness
4.5
Value for Cost
2.5
Care Services
2.5
Activities
3
anonymous - Toured community
Memory Care
March 17, 2018
4.0
Really liked this also, staff were nice and spike to a resident who loves it. The only thing that it is further from family.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
November 21, 2017
5.0
Verified Review
Happy and helpful residents
I toured here when looking for a place for my sister. It was very, very nice. I liked it but my sister didn’t seem to. I liked the grounds a lot and some of the residents were outside while we were touring. It seemed very safe and very accommodating. The facility was very clean and there weren’t any smells, which is normally the first thing I try to pay attention to. The residents all seemed happy and helpful and everything I saw was beautiful. It was a nice place all around but we ultimately went with a different community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
November 9, 2017
4.0
Verified Review
Dad's New Home
I really like this community for my dad they are working with me to keep my dad healthy and happy. He just isn't eating the food so the staff helps encourage him to do so. The staff is nice and approachable and very patient with my dad. There are daily activities that they engage him on and he does enjoy them. The staff is really concerned and caring. The grounds are well maintained and is always clean inside. I would a recommend this community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
July 24, 2017
4.5
Verified Review
Great Price, Chef, and Staff Attention
This community has been a good fit for my mom. She is really adapting and everyone has been very friendly and helpful. I picked this community because the price was in our ball park and more great reasons. I had a chance to talk with the residents and they liked the place and they felt they got the attention they needed from staff. The chef is great. She gives an amazing menu daily with great variety to pick from. I also like how the assistant activities director always invites my mom to activities that are happening and my mom loves some specific games.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Memory Care
July 20, 2017
5.0
Verified Review
A tour for mom's care
We toured this community and we liked the staff that answered the questions we had on the care that is offered. We liked the list of the activities that we offered. We did not like the environment and it did not have the feeling that my mom was looking for. We would recommend that other families tour this community for the care of family member.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 40 reviews

Neighborhoods
around The Gardens of Castle Hills

See what the neighborhood has to offer and what’s nearby:
The Gardens of Castle Hills in google map

Frequently Asked Questions
about The Gardens of Castle Hills

The Gardens of Castle Hills offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored The Gardens of Castle Hills 9.7 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (210) 375-8132 to reach a resident at The Gardens of Castle Hills.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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