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The Gardens of Castle Hills

1207 Jackson Keller Rd, San Antonio, TX 78213

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Barbara - Loved one of resident/client
5.0
A pleasant relationship

I have power of attorney for my sister who has mental health issues. My experience as a caregiver is made more difficult because I live 200 miles away. The Gardens of Castle Hills offers different levels of care. My sister has been a resident of the "memory care" section at "The Gardens" for 4-1/2 years. I have always found the building to be clean, the atmosphere pleasant and the staff caring and responsive. I would not hesitate to recommend this facility.... Read more

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About the facility The Gardens of Castle Hills

Boasting grand plantation-style architecture and lavish service and amenities, Ventura Hills is truly a home away from home. In this memory care community, residents not only receive special one-on-one care, they can also participate in engaging community events and customized memory care activities designed to nurture the body, mind, and spirit. With beautifully landscaped grounds and accommodating, eager staff members providing compassionate service, residents and their families can rest assured knowing their loved one is safe and cared for.

Community Amenities and Services

The community features have been designed with the desires and needs of today’s seniors in mind. With on-site, caring staff available day in and day out, residents appreciate a range of services and amenities such as assistance with daily activities, transportation to medical appointments, and medication management. They also provide hospice services, respite care, and offer visits from rehabilitation therapists to those who need it.

With features designed with the health and happiness of each unique resident in mind, you can be as busy or as relaxed as you wish to be. Mingle in the many common areas and restaurant-style dining room. They provide an arts and crafts room, cozy computer area, quiet library, and even a plant-filled courtyard for...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

Pricing for The Gardens of Castle Hills

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at The Gardens of Castle Hills

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegetarian
Guest Meals

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Private patio, deck, or balcony

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Barber Shop

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Piano or Organ

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Reviews

for The Gardens of Castle Hills
4.4(36 reviews)
Write a Review

Cleanliness

4.4

Friendliness

4.4

Meals & Dining

4.9

Care Services

4.4

Activities

4.3

Staff

4.9

Value for Cost

4.3

Overall Experience
22
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Date Submitted
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Reviewer
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26
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Care Received
5
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1-20 of 36 reviews
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5.0
Barbara - Loved one of resident/client
Memory Care
October 12, 2022
A pleasant relationship

I have power of attorney for my sister who has mental health issues. My experience as a caregiver is made more difficult because I live 200 miles away. The Gardens of Castle Hills offers different levels of care. My sister has been a resident of the "memory care" section at "The Gardens" for 4-1/2 years. I have always found the building to be clean, the atmosphere pleasant and the staff caring and responsive. I would not hesitate to recommend this facility.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

5

Value for Cost

4

Response from The Gardens of Castle Hills

November 7, 2022

Barbara, thank you for taking the time to leave such a kind review about our community. It is an honor to serve your sister at The Gardens of Castle Hills!


5.0
Sue P - Loved one of resident/client
Memory Care
October 10, 2022
Loving caregivers in Memory Care

My husband, who has young onset Alzheimer’s has lived atvthe facility four years, since age 63. New management bought the facility, Gave it the name Gardens at Castle Hills, and have created an excellent, home-like facility. Staff is loving, friendly, and well-trained. The Activities Director creates ongoing engaging experiences for residents and their families. Furthermore, the food is excellent and beautifully prepared. Not as important, but a wonderful feature, is the beautiful grounds.

Cleanliness

4

Friendliness

4

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

4

Response from The Gardens of Castle Hills

November 7, 2022

Sue, we appreciate you taking the time to leave such a wonderful review.


5.0
Jan O - Loved one of resident/client
Assisted Living
October 10, 2022
Great care

I moved my 88 year old dad here about a year ago. I am so thankful for the kindness and care The Gardens provides on a daily basis. The caregivers, chef, nursing staff, owners all know him and take good care of him. Love this place!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

3

Staff

5

Value for Cost

5

Response from The Gardens of Castle Hills

November 7, 2022

What a kind review! Thank you for your wonderful words about our staff and community, Jan.


5.0
Kathy B - Loved one of resident/client
Assisted Living
October 10, 2022
So thankful!!

The Gardens is just wonderful! Their staff absolutely treats my Mom like family, and are always available to help the family with any needs. Mom felt at home right away. I’m so thankful for everyone who works there!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Gardens of Castle Hills

November 7, 2022

Kathy, we appreciate you taking the time to leave such a beautiful review. We love having your mom here at The Gardens of Castle Hills!


5.0
Linda Grimm - Loved one of resident/client
Memory Care
September 1, 2022
Great experience.

The Garden of Castle Hills is a great place for love ones who need extra help or attention.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Gardens of Castle Hills

September 4, 2022

Linda, thank you for taking the time to leave such a kind review about our community!


5.0
Susan - Loved one of resident/client
Assisted Living
September 1, 2022
Great location and staff

Everyone my brother has come in contact with is warm, friendly and helpful. He is a little withdrawn, but now participates in almost all the activities and trusts the staff as family. The cafe staff make special foods for him on special occasions which delight him. They will even grill a steak for himnow and then. He also enjoys the cocktail hour events and I love that they invite family to each of these and other special celebrations. and birthday celebrations. So caring. He has more of a social life at The Gardens of Castle Hills than he ever had on his own.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from The Gardens of Castle Hills

September 4, 2022

Susan, we are grateful for your kind feedback. It is an honor to serve your brother at The Gardens of Castle Hills! Please let us know if there is anything else we can do for your family.


5.0
James Denny - Industry reviewer
Assisted Living
August 22, 2022
Outstanding!

The Dining Director has been there for over 20 years. She has built a great team that cares about each and every resident. The food tastes excellent. The presentation is great and smells fantastic. The quality is as good if not better than most restaurants. Then there are the deserts. They bake a specialty mouthwatering cookie that is out of this world. I do not give out 5 Stars often, in my opinion, this kitchen's service and thoughtfulness deserve it.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Alyson Q - Loved one of resident/client
Assisted Living
April 13, 2021
Verified Review
A home away from home

She was here before covid and now is here after so a lot of protocols and things that have changed. In the beginning the communication was a little off but other than that they were very proactive and organized to keep the residents safe while still letting them socialize safely. They are a non profit facility, so if my grandma does run out of money they will keep her here. Their food is really good, they provide a lot of variety and they are chef prepared meals. My grandma loves all the activities, they have things like bingo, wine night, exercise classes, movie nights, etc. Prior to covid they had church and communion. They have their own transportation as well so they take the residents to their appointments and the grocery store when needed, the bus is extremely nice as well. We are very pleased and I would recommend them to others who are looking.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

5

Activities

5

Staff

4

Value for Cost

5


4.5
Carol Cornelius - Loved one of resident/client
Memory Care
November 6, 2020
Verified Review
A homey family-type environment

We chose Ventura Hills because they were able to provide us with the exact number we would be paying, the overall appearance of the facility (it is in a very pretty area), it is a smaller community so 1 on 1 care is better, they really treat them like family here. The room sizes here are bigger than what she came from and it is adequate for her needs. The best part about the community so far has been the location, it is very close to us and it is just such a pleasing environment. All of the residents seem very happy here and we are impressed with Ventura Hills. It is also such a safe place for my mom during COVID because I see how they do everything and I do not have to worry.

Cleanliness

4.5

Friendliness

5

Care Services

5

Activities

4

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
September 9, 2020

2995+ This is a nice place with a beautiful outside area (nice view). Bigger room choices. A bit expensive but have a price break offering right now. Good reviews. Looks the best, so far.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Loved one of resident/client
Memory Care
August 28, 2019
Move from Brookdate to Ventura Hills has been mixed

My mom has been here for several months and since the change from Brookdale to Ventura Hills there have some aspects that have thankfully remained the same and some that have changed. The wonderful chef and kitchen staff have maintained the same high quality of food which is so helpful in keeping my mom eating well and enjoying her meals. They are all so accommodating, know the residents likes and dislikes, and dietary restrictions - such a blessing! Activities have remained the same and they are adequate for most residents. Medical staff (the assisted part of assisted-living) though seems to have been reduced. We've had to push to get all the assistance we are paying for. They need to hire at least one more person or two per shift as there have been times when I could not locate ANYONE to get the help that was needed.

Cleanliness

4

Friendliness

4.5

Care Services

2.5

Activities

3

Value for Cost

2.5


4.0
anonymous - Toured community
Memory Care
March 17, 2018

Really liked this also, staff were nice and spike to a resident who loves it. The only thing that it is further from family.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Toured community
Memory Care
November 21, 2017
Verified Review
Happy and helpful residents

I toured here when looking for a place for my sister. It was very, very nice. I liked it but my sister didn’t seem to. I liked the grounds a lot and some of the residents were outside while we were touring. It seemed very safe and very accommodating. The facility was very clean and there weren’t any smells, which is normally the first thing I try to pay attention to. The residents all seemed happy and helpful and everything I saw was beautiful. It was a nice place all around but we ultimately went with a different community.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
November 9, 2017
Verified Review
Dad's New Home

I really like this community for my dad they are working with me to keep my dad healthy and happy. He just isn't eating the food so the staff helps encourage him to do so. The staff is nice and approachable and very patient with my dad. There are daily activities that they engage him on and he does enjoy them. The staff is really concerned and caring. The grounds are well maintained and is always clean inside. I would a recommend this community.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.5
anonymous - Loved one of resident/client
Memory Care
July 24, 2017
Verified Review
Great Price, Chef, and Staff Attention

This community has been a good fit for my mom. She is really adapting and everyone has been very friendly and helpful. I picked this community because the price was in our ball park and more great reasons. I had a chance to talk with the residents and they liked the place and they felt they got the attention they needed from staff. The chef is great. She gives an amazing menu daily with great variety to pick from. I also like how the assistant activities director always invites my mom to activities that are happening and my mom loves some specific games.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
anonymous - Toured community
Memory Care
July 20, 2017
Verified Review
A tour for mom's care

We toured this community and we liked the staff that answered the questions we had on the care that is offered. We liked the list of the activities that we offered. We did not like the environment and it did not have the feeling that my mom was looking for. We would recommend that other families tour this community for the care of family member.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Loved one of resident/client
Memory Care
July 13, 2017
Verified Review
My husband's Comfort

We are very happy with the care from this community. The therapy is really helping my husband. We like the cleanliness of the community the variety of healthy meals. He is offered to participate in the activities with others. We would recommend this good community for the care of a loved one.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
Monica - Loved one of resident/client
Memory Care
June 8, 2017
Untrained and inattentive staff!

The staff is obviously not trained in dementia or Alzheimer's care as they advertise. The staff did not administer my mother's morning medications, she became agitated, and instead of giving her the prescribed medications they called the police and had her taken to the hospital. When she returned later that evening they threw her into bed without a protective garment (underwear) on, when I arrived 30 minutes later she was shivering under a soaking wet sheet. My mother would have been left like that if I had not arrived. This place is horrible, do not send your loved one there. Aside from incompetent staff the residents all sit around the main room all day sad and depressed, they will tell you they have activities but there is nothing more than coloring books to keep them occupied.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


4.0
anonymous - Toured community
Memory Care
December 4, 2016

Buildings appeared newer and the grounds were nicely maintained. Staff were all very nice and informative. Available apartments were nicely laid out and very clean, including a very spacious 1-bedroom with balcony. The memory care accommodations were quite good, and weighing value for the money, I think this location would be the best option for memory care for my mom. I'm not sure if overall this location is the best fit for my mom for assisted living, but I think if I were the one in need of assisted living, this would be my choice.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
November 11, 2016
Verified Review
My First Choice But No Available Room

They have a dedicate room for respite visitor, its like walking into a hotel. They have linen ready and a bedside table with lamp. It was designed for a short term care. Their respite room was on the ground floor, he community is not all on one level. They did not have courtyard for my mom. It still was my top choice because they understood respite care. We did not use them because someone was using the room already.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 36 reviews
Additional reviews gathered from Senior Advisor

Neighborhood around The Gardens of Castle Hills

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about The Gardens of Castle Hills

The Gardens of Castle Hills offers Studio, 1 Bedroom and Semi-Private. Learn more.

The Gardens of Castle Hills has received an average review rating of 4.4 based on 36 reviews. See all reviews.

Call (210) 375-8132 to reach a resident at The Gardens of Castle Hills.

To reach a resident at The Gardens of Castle Hills call: (210) 375-8132



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.