Brookdale Hamilton Wolfe

Our experience was good. They were friendly, forthcoming and they kept me posted. The food they served my loved one was too soft and she wouldn't eat it. We tried to get next level because the food was too mushy, they said they would have to get official approval from hospice. I would recommend Brookdale Hamilton Wolfe to others.

We really liked the openness of the facility and the style was more of my mom's style.

1. Overall Experience (Rate 4) 2.Cleanliness(Rate 5) 3.Friendliness (Rate 5, Front Desk Concierges [name removed] and [name removed] are awesome) 4. Care Services (Rate 4 simply because like everyone these days it is hard for the community to retain staff. Current Med Tech [name removed] is superb!) 5. Staff (Rate 4 again due to turnover) 6. Meals and Dining, (Rate3.5 I believe they could do better, sandwiches are offered for dinner anywhere from 2 to 3 times a week) 7. Activities (Rate 3.5 again due to staffing they have few activities that are for those that need a little more mental assistance 8. Value for the Money (Rate 5+)

Our experience with Brookdale Hamilton Wolfe has been really positive. We had to move from a different community where we were pretty happy, but the ppl have made all the difference in making the transition to the community here a great one. Thanks Brookdale Hamilton Wolfe team!

Brookdale has a very helpful administrative staff. the other staff members are friendly while dealing with residents - that has been the highlight of our experience so far.

They have gone out of their way to accommodate my loved one and provide us the services we need at what seems to be a fair price.

They are doing more and more activities then what they were, they are doing a good job keeping our loved one busy. We are having some issues with the billing department, every month we are getting more bills that we aren't sure what they are and sometimes the billing department doesn't either.

Our loved one was on the assisted living side which we were totally involved in, but as her health progressed she needed to be moved into the memory care. Everything about this place was amazing. The executive director was always out and about talking to the residents, and when families would come visit he was always with them and getting to know them. He cooked all the food, and during the holidays with covid, he set up tents outside and cooked barbecue for the residents and let the families drive by and wave to everyone. The workers were all just fabulous, and the activities director on the assisted living side even though all of covid was very hands on. The people loved her and she loved them. The lady who ran the memory care side was just as wonderful, they had great activities and they would bring the memory care residents over to the assisted living side for special events. The entire place, the people and workers were absolutely amazing. The meals were delicious, there was a wide variety to choose from. She always had fresh salads, fruits and vegetables. The only down fall is the value, on the assisted living it is all inclusive, however on the memory care side it is a la cart.

Before this incident, my ratings would have been higher. I finally got to go in and see my husband yesterday and he had not had a shower in 3 weeks and had not been shaved. When I talked to Brookdale about it they said they were not aware that no one was coming to give him showers from hospice. I am not pleased and am upset by that. I do appreciate the fact that they gave out covid shots to residents and they had extra and they reached out to families to see if they wanted them.

We chose Brookdale Hamilton Wolfe because of the marketing lady, she was very forthcoming, she took all the time in the world with me, and she did not hesitate in answering any questions that I had. The other staff members I met here at the same time were all the same and I was just very pleased. The room sizes are on the smaller side but I think they are good for the needs. They are private rooms but have jack and jill bathrooms. I would tell others that they are not afraid to answer any questions and the value for the money is comparable to anything else. It is a great facility and I would absolutely recommend.

as long as your loved one had good mobility but the community is not set up very well for wheelchairs. Make sure to ask questions and make sure they are able to meet your needs. If your loved one is mobile I would recommend this community. They really care about you and your family.

This community was easy to work with and was very clean. We were unable to place our loved one in this facility but the facility was nice and the staff was extremely friendly. They were extremely thorough. I would recommend Brookdale.

Good morning! My visit to Brookdale went well. I liked the apartment, it is small and personable, and the staff were friendly and positive. It is in a perfect location to the VA, being on Hamilton Wolfe. They will email me the activity schedule, especially those for veterans. Great visit!

Really great place. Residents seemed content, well cared for.