Brookdale Hamilton Wolfe

The rooms were small. During our visit there were no wheelchairs weren't available.

They are doing more and more activities then what they were, they are doing a good job keeping our loved one busy. We are having some issues with the billing department, every month we are getting more bills that we aren't sure what they are and sometimes the billing department doesn't either.

Our loved one was on the assisted living side which we were totally involved in, but as her health progressed she needed to be moved into the memory care. Everything about this place was amazing. The executive director was always out and about talking to the residents, and when families would come visit he was always with them and getting to know them. He cooked all the food, and during the holidays with covid, he set up tents outside and cooked barbecue for the residents and let the families drive by and wave to everyone. The workers were all just fabulous, and the activities director on the assisted living side even though all of covid was very hands on. The people loved her and she loved them. The lady who ran the memory care side was just as wonderful, they had great activities and they would bring the memory care residents over to the assisted living side for special events. The entire place, the people and workers were absolutely amazing. The meals were delicious, there was a wide variety to choose from. She always had fresh salads, fruits and vegetables. The only down fall is the value, on the assisted living it is all inclusive, however on the memory care side it is a la cart.

Before this incident, my ratings would have been higher. I finally got to go in and see my husband yesterday and he had not had a shower in 3 weeks and had not been shaved. When I talked to Brookdale about it they said they were not aware that no one was coming to give him showers from hospice. I am not pleased and am upset by that. I do appreciate the fact that they gave out covid shots to residents and they had extra and they reached out to families to see if they wanted them.

We chose Brookdale Hamilton Wolfe because of the marketing lady, she was very forthcoming, she took all the time in the world with me, and she did not hesitate in answering any questions that I had. The other staff members I met here at the same time were all the same and I was just very pleased. The room sizes are on the smaller side but I think they are good for the needs. They are private rooms but have jack and jill bathrooms. I would tell others that they are not afraid to answer any questions and the value for the money is comparable to anything else. It is a great facility and I would absolutely recommend.

as long as your loved one had good mobility but the community is not set up very well for wheelchairs. Make sure to ask questions and make sure they are able to meet your needs. If your loved one is mobile I would recommend this community. They really care about you and your family.

This community was easy to work with and was very clean. We were unable to place our loved one in this facility but the facility was nice and the staff was extremely friendly. They were extremely thorough. I would recommend Brookdale.

Good morning! My visit to Brookdale went well. I liked the apartment, it is small and personable, and the staff were friendly and positive. It is in a perfect location to the VA, being on Hamilton Wolfe. They will email me the activity schedule, especially those for veterans. Great visit!

Really great place. Residents seemed content, well cared for.

Looks can be deceiving. Go inside. This place is in the medical center with crazy traffic but they do have a nice patio garden in the center of the buildings. Very nice if you want a smaller community.

We toured at this Brookdale for my loved one, and I thought that the rooms here were really nice. However, my loved one would have had to go straight in to assisted living, and I did not think he would have liked that. I also thought it was a little strange that any resident living on the upper floors of the community needs to have the ability to walk down several flights of stairs in a certain amount of time. I felt this was a bizarre requirement.

Dad seems to be adjusting well to living in the memory care area of this community. The caregivers have been helpful and encouraging. They keep the community, dad's room and the grounds nice. Dad has not complained about the food. There were some issues in the beginning with communication between departments, however these issues have since been resolved. I would recommend this community.

My mother has recently made the move into this community and so far everything is going well for her. The staff are attentive to her needs and I am comfortable with the care she is receiving. I am happy to see she has got her appetite back and is eating well during her dinning experience. The chef does a great job with the meals and they always have a wide variety too choose from. The property is well maintained and they have a great activity program to keep the residents busy throughout the week. Overall it has been a pleasant experience and I would recommend it to anyone.

My step dad is doing ok but we are dealing with some health issues that have come up. One of which is he has lost his desire to eat nothing to do with the food being served here which is good it's just him. The staff is very kind and accommodating.The community is clean and well kept. We are very pleased.

I had a pleasant tour of this community. Everything went well. The community looked great, and everything was very nice, and clean. The staff was friendly, and helpful. My tour guide was kind, and informative. It was a good experience, but this was not the facility for me.

This was a good tour for us and for getting information on the care that is offered here. We liked that the staff was very nice and attentive to answer the questions we had. The community to be maintained and clean. We like both the activities and the menu that had a lot of nice choices. We would recommend that families tour this community for the care of a loved one.

I had a nice tour of this community. The community looked nice, and everything appeared to be well-kept. The staff I met was kind, and informative. My questions were answered. It was a good experience, everyone was very nice.

When I toured the Brookdale Hamilton Wolfe, I really liked it. It is a very nice community with friendly staff, but we find another place that fit my loved one's needs better.

The Brookdale Hamilton Wolfe was a very nice place. Everyone was very friendly to us. What we didn't like was the fact that we had to pay for 3 meals a day. My mother doesn't eat that much and we wanted a place with the option to opt out of it. Also, the room they showed us that would be my mothers was way too far from the dining room.

I am 99% sure this is where Mom will be living. I always said I would not move her into a place that the services were a la carte, but I really like what they offer so I am willing to give it a try. If the fees add up to quickly I will be very disappointed but the things covered really impressed me. [Removed] was wonderful!