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Brookdale Oakwell

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3360 Oakwell Court, San Antonio, TX 78218

8.9
Review score
67 reviews
Add review
8.9
Review score
67 reviews
5 star
43%
4 star
40%
3 star
7%
2 star
4%
1 star
6%
See all reviews
8.7
Review score
26862 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Brookdale Oakwell
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Brookdale Oakwell community exterior
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22 Floor plans available
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Anonymous
-
Family/friend
4.0
Recommended
The staff is very friendly and informative. Housekeeping is average, often requiring requests for certain services like vacuuming or mopping floor of the apartment. Communication with the family is good, but could be improved with residents that are mentally competent to keep them fully i

About the facility
Brookdale Oakwell

At Brookdale Oakwell, it’s all about making life easier and more engaging for you. Memory care and assisted living services are provided, while still promoting your independence. With trained caregivers on site 24 hours a day, seven days a week to be alerted to any emergencies, you can rest easy knowing care is within reach, if needed. Other safety features throughout the community include keypad entryways and a 24-hour security system, providing additional monitoring and peace of mind.

Here, residents receive assistance in a variety of areas with an ever-present regard for their dignity. Our team works with each person to create a custom care plan. Whether you need help eating during mealtimes, managing different medications, or accomplishing specific tasks, our care services are tailored to you. Best of all, you’ll never pay for a service you don’t need.

In addition to care, residents receive three homemade meals daily, and have access to an on-site concierge, beauty/barber shop, and postal services. If you’re ever feeling adventurous, we encourage you to join us for excursions to popular local attractions, including the Alamo and the San Antonio Riverwalk, as well as the botanical gardens, the zoo, and plenty of nearby delicious restaurants. If you...

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Learn more about the Best of Senior Living awards and this year’s winners.

See all 2024 award winners

Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale Oakwell

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
Unlock pricing
1 Bedroom
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Brookdale Oakwell

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Brookdale Oakwell community exterior
Brookdale Oakwell

3360 Oakwell Court, San Antonio, TX 78218

Villa de San Antonio outdoor common area
Villa de San Antonio

8103 North Hollow, San Antonio, TX 78240

Carol Ann's Home - Chambers
Carol Ann's Home - Chambers

8005 Chambers Rd, San Antonio, TX 78229

8.9
Review score
67 reviews
8.9
Review score
67 reviews
5 star
43%
4 star
40%
3 star
7%
2 star
4%
1 star
6%
10
Review score
56 reviews
10
Review score
56 reviews
5 star
96%
4 star
0%
3 star
0%
2 star
4%
1 star
0%
9.8
Review score
97 reviews
9.8
Review score
97 reviews
5 star
78%
4 star
18%
3 star
1%
2 star
1%
1 star
2%
9.8
Review score
13 reviews
9.8
Review score
13 reviews
5 star
46%
4 star
46%
3 star
8%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Memory Care, Residential Care Home

Amenities
at Brookdale Oakwell

Healthcare Services

  • Memory Care
  • Diabetic Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • High Acuity Care
  • Non-Ambulatory Care

Meals & Dining

  • Pureed Meals
  • Room Service
  • Restaurant Style Dining
  • Low / No Sodium
  • Meals Provided
  • Guest Meals
  • Professional Chef
  • Special Dining Programs

Room Amenities

  • Air Conditioned
  • Private patio, deck, or balcony
  • Wi-Fi/high-speed internet
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Cable or Satellite TV
  • Garden View
  • Kitchenette

Community Amenities

Transportation & parking

  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed

Common areas

  • Outside Patio
  • Indoor Common Areas
  • Library
  • Outdoor Common Areas
  • TV Lounge
  • Central Fireplace
  • Private Bath
  • Beauty Salon

Recreational areas

  • Piano or Organ
  • Arts and Crafts Center

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Bible Study Group
  • Sensory-based Programs
  • Visiting Chaplain or Priest
  • Yoga / Chair Yoga
  • Art Classes
  • Birthday Parties
  • Holiday Parties
  • Live Musical Performances
  • Forever Fit
  • Activities On-site
  • Devotional Activities On-Site
  • Day Trips and Outings
  • Educational Speakers / Life Long Learning
  • Stretching Classes
  • Live Dance or Theater Performances
  • Catholic Services
  • Devotional Activities Offsite
  • Pet-focused Programs
  • Happy Hour
  • Christian Services
  • Live Well Programs
  • Activities Off-site
  • Reminiscence Programs
  • Brain fitness / Dakim

Reviews

for Brookdale Oakwell

8.9Review score67 reviews
8.9
Review score
67 reviews
5 star
43%
4 star
40%
3 star
7%
2 star
4%
1 star
6%
Brookdale
8.7
Review score26862 reviews647 communities
Write a review
A Place for Mom has scored Brookdale Oakwell with 8.9 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Brookdale Oakwell has 67 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.0
Friendliness
4.2
Care Services
4.0
Staff
4.3
Meals & Dining
3.9
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored Brookdale Oakwell with 8.9 out of 10 using our proprietary review score based on 15 reviews in the last 2 years. Over all time, Brookdale Oakwell has 67 reviews with an average "overall experience" of 4 out of 5.
Parent company
Brookdale
8.7
Review score26862 reviews647 communities
Logo for Brookdale
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 67 reviews
Anonymous - Family/friend
Assisted Living
March 19, 2024
4.0
Verified Review
Recommended
The staff is very friendly and informative. Housekeeping is average, often requiring requests for certain services like vacuuming or mopping floor of the apartment. Communication with the family is good, but could be improved with residents that are mentally competent to keep them fully informed. Move-in process was good, however, during the first few weeks staff did not develop a care schedule that the resident could rely on for toileting, showering, dressing, etc. Staff needs to improve responsiveness to new residents' needs and wants. Food is great, good chef, responds to requests and takes time to get to know residents' likes and dislikes. Overall, I would recommend the facility.
Cleanliness
3
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
March 14, 2024
1.5
Verified Review
Do NOT leave your loved ones here
They consistently leave dirty dishes in my in-laws room. My father-in-law has been hurt because he wasn't properly lifted. He has been left in soiled, diapers and bedding, which have resulted in an infection. They have called for help and not received it for long periods of time most recently I found out that it took about 40 minutes for somebody to come and check on them when they rang for assistance the carpet in the facility makes it difficult for my mother-in-law to get around and nobody comes to take her Outside or to dinner or to social events. every time that we go by to visit or drop off supplies, the dining area is always messy. There are always dishes from the previous meal left out.
Cleanliness
1
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
2
Activities
1
Value for Cost
2
Response from Brookdale Oakwell
March 15, 2024
We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
LH - Family/friend
Assisted Living
September 28, 2023
4.0
Verified Review
Review for Brookdale Oakwell
The director and staff always return my calls and they are always aware of what is happening. Everything is good They accepted both skilled nursing and memory care residents. I would recommend it.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Noel T - Family/friend
Assisted Living
July 28, 2023
5.0
This place was perfect for my parents! It's conveniently located, clean and well maintained. The staff is very friendly, professional and willing to find answers to any question. Compared to other places we've seen or tried, this was the best.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
June 13, 2023
3.0
Verified Review
Not a good experience.
Since our overall experience was not good, I would say to others looking to make sure and ask lots of questions about the day to day routine. Meet the doctor(s) taking care of your loved one. So, you can ask questions about care/medication to ensure medication is being given correctly. Based off of our experience, I would not personally recommend Brookdale Oakwell.
Cleanliness
4
Friendliness
4
Care Services
1
Staff
4
Meals & Dining
2
Activities
2
Value for Cost
1
Response from Brookdale Oakwell
June 14, 2023
We take your comments seriously and are committed to providing quality care and services to our residents and their families. Our management team has reviewed these concerns and we wish to assure you the safety and well-being of our residents is our top priority.
Matthew M - Family/friend
Assisted Living
May 19, 2023
5.0
All staff have consistently been helpful and professional. Rare issues are handled quickly and Directors have always made themselves approachable and respond effectively. Regarding updates and community activities.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Tammy C - Toured community
Assisted Living
May 19, 2023
5.0
Met with a warm welcome by friendly staff. Provided an open discussion with questions and comments regarding my specific needs. Explanation of services were concise and thorough along with printed information. Property tour offered an idea of what a day in the life of a resident would entail.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Carlos R - Family/friend
Assisted Living
April 28, 2023
5.0
Always a warm, inviting greeting. A smile with a cheerful attitude. Consistent care for all the residents.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Snadra I - Resident/client
Assisted Living
April 28, 2023
5.0
Verified Review
time to heal
I stayed at BRookdale for almost two months after a serious fall. I wanted two things to happen, physical healing and confidence in my ability to live alone. Brookdale made it possible for me to reach my goals
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Jery P - Family/friend
Assisted Living
April 28, 2023
5.0
son of residents
People and staff are nice and helpful, they made the move in and transition easy and trouble free
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Gary G - Resident/client
Assisted Living
April 28, 2023
5.0
Verified Review
had a wife who has Parkinson's who will join me when released from skilled nursing facility
Staff is very responsive to the needs of residents
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Welly G - Family/friend
Assisted Living
April 28, 2023
5.0
Verified Review
Process and move in
[name removed] made the process of supporting our family during the move of our mother very pleasurable. My mother is very happy with the facility. [name removed] answered all our questions and followed up during and after the move
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
March 2, 2023
3.0
Verified Review
Nice Community
We picked this community, because it's smaller, and the location. They need to improve, on following-up on special services, and taking care room/laundry. The new staff could use more training. They have some fabulous people. I would recommend to other families.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
4
Response from Brookdale Oakwell
November 7, 2023
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
TS - Family/friend
Memory Care
July 25, 2022
3.5
Verified Review
They Care For Their Residents
When looking for care for your loved one, I suggest that you talk to other residents if you can. Overall the staff is very good with memory care patients here. They're extremely good about communicating to the family. I would like to see them be more observant to cleanliness of the rooms. Also, if a patient only eats a certain type of food, I would like to see them make sure that food is available to the patient.
Cleanliness
3
Friendliness
5
Care Services
5
Staff
4
Activities
3.5
Value for Cost
3.5
Response from Brookdale Oakwell
July 26, 2022
Thank you for taking the time to share your thoughts. By giving us your feedback, you are helping us to understand what we do well and what we could focus on improving. Please be assured your feedback will be reviewed and used to help better serve our residents and their families.
anonymous - Family/friend
Memory Care
June 16, 2022
4.0
Verified Review
Brookdale review
All of the high ratings above speak for themselves.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Activities
5
Value for Cost
5
Diana T - Toured community
Memory Care
March 3, 2022
4.0
Verified Review
My tour review
I liked this community but the pricing was too high for what we were looking for with our loved one. The tour was great and they gave us all of the information that we needed. Also the location was too far away for where I wanted my loved one to be located.
anonymous - Toured community
Assisted Living
October 22, 2021
5.0
Verified Review
Tour of Brookdale
I loved Brookdale Oakwell. [name removed] was great. She followed up with me, but was not too pushy. If I only had 1 family member to place, this would have been our first choice. The activities they had for the residents were great.
MA - Toured community
Memory Care
May 19, 2021
4.0
Verified Review
my review of Brookdale Oakwell
we did a virtual tour with this community and it was good. The staff was very friendly and they answered all our questions. Pricing was higher than other places we looked at.
Allie and Ross - Family/friend
Memory Care
May 13, 2021
5.0
Verified Review
From Lonely Existence to Family Living
The community is very friendly, and helpful. The communication is on point especially for out of state family members. The food is enjoyed by my loved one. My loved one is able to sit with their friends in the dining room. The activities are enjoyed by our loved one, and they come to everything offered.
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
5
Activities
5
Value for Cost
4
Cleanliness
5
D. L. - Family/friend
Memory Care
March 29, 2021
5.0
Verified Review
Made My Mom's Last Few Months Pleasant
I was very pleased with the community. My loved one was there for a short stay. The people are standouts to me. I was able to know the Director, the receptionist was always helpful and pleasant. My loved one was there during COVID. They were happy here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Meals & Dining
5
Activities
5
Viewing 1-20 out of 67 reviews

Neighborhoods
around Brookdale Oakwell

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Frequently Asked Questions
about Brookdale Oakwell

Brookdale Oakwell offers 1 Bedroom and Studio. Learn more.

A Place for Mom has scored Brookdale Oakwell 8.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (210) 820-8744 to reach a resident at Brookdale Oakwell.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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