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The William

9203 Cinnamon Hill, San Antonio, TX 78240

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About the community

Welcome to a life of leisure and luxury at our upscale assisted living and memory care community in the extraordinary, historic and culture-rich city of San Antonio, Texas. Your fine living includes well-appointed common areas, a spacious private apartment and chef-prepared, restaurant-style dining.

Should your needs change over time, and you require memory care, you have the assurance of knowing you can remain here, in your home, with familiar surroundings and close friendships that are so important to your happiness and well-being. You and your family will have peace of mind knowing that we always have trained staff on-site 24 hours a day, seven days a week.

Our community features its own library with aviary, private dining room, game area, fitness/rehab area, chapel, beauty/barber shop and two covered porches. Our spacious apartment homes offer multiple floor plans, spacious closets and large windows that let in abundant natural light. Some have kitchens. And you won't have to worry about housekeeping or home maintenance chores. Our staff takes care of all that for you, leaving you time to pursue your interests.

Our assisted living lifestyle provides all the independence you desire and a helping hand when you need...

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Pricing at The William

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Starting at
1 Bedroom
Starting at
2 Bedrooms
Starting at
Starting at

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Reviews of The William

4.2of 5

35 Reviews

Reviews gathered from across the web


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January 2021

natalie guliyeva

Review originally written on A Place For Mom

negatikve experiednce prevails in care

positivedL staffed 24/7; fighting fiercely /effedctively againsr Covid-18 spread in tghe facility. regular testing, lovkdown, cancel all activities. closed dining room, getting rfety for vaccination. negative:: staff turnover out of control. sub-par food, bad time management . Many associates lie avout residents, descriving imaginaryervents and actions.staff forgetsto deliver meddicines, and many gace to be redminded about simple tasks like trash pickup and laudry pick up/return afterf sash. food is really sub-par.The cooks are not profesionally trained, and menu planning iinadequjazte. currently, there are no food choices offered. food is servedc as to barn aqnimals, not appeopriate for humans.

August 2020

Review originally written on A Place For Mom

Not what I was promised

The William charges are not itemized and they vary from month to month. My experience is that I requested an itemized bill but was never received it. The care was adequate, they didn't talk too much to the residents and didn't engage them in conversation The food was good, the breakfast was served at the residents leisure whenever they woke up in the morning. The activities were very sparse and I noticed other residents would eat and go to sleep because nothing else was going on. I would not recommend this community.

July 2020

Review originally written on A Place For Mom

Care is Lacking at The Cottages

Aventine Hill took ownership of this facility in December 2019, at which time it became The William. Prior to that it was a Brookdale property. So, please note, that any reviews prior to December 2019, are NOT referring to The William. We had a family member who was a resident in one of the Memory Care Cottages. When the facility was owned by Brookdale, the residents were well taken care of, staffing levels were appropriate, and management was attentive to the needs of the residents and their family members. Overall, we felt we were receiving a level of care commensurate to what we were paying. When ownership transitioned to Aventine Hill, and the facility became The William, the pricing increased, and that was accompanied by a steady decline in the level of care provided to the residents, staffing levels were severely reduced, and the new management was not attentive to the needs of residents and family members. Overall, our opinion was that the level of care in The Cottages was no longer commensurate to what we were paying. If you have a family member in need of Memory Care, who is relatively docile, and can sit in their room, or in front of the TV in the common area with little to no interaction with the staff, and doesn’t need too much assistance, you may find that the Memory Care Cottages at The William will effectively meet your needs. However, if your loved one is more advanced in their Alzheimer’s or dementia, and/or tends to exhibit some of the common behaviors associated with these conditions (e.g., anger, crying out, refusing to eat, refusing to take meds, confusion, etc.), and needs a greater level of care and attention, you may want to find a place where they have staff who are actually trained to deal with these behaviors and care for Alzheimer’s and dementia residents, and staff who will lovingly and caringly interact with your loved one. Because of the decline in care, the poor staffing levels and poorly trained staff, and the inattentiveness of management, we moved our loved one from The William, and we do NOT recommend the Memory Care Cottages at this facility.


Senior Housing Types

Assisted living
Memory care

Health Care Services

Memory care
Ambulatory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
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(877) 345-1716

Meals & Dining

Meals provided
Anytime dining
Guest meals
Professional chef

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Ground floor units
Handicap accessible

Community Amenities

On-site dining options

Café or bistro
Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Property convenient to public transit
Uncovered parking


Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Beauty salon
Computer or media center

Recreational areas

Billiards lounge
Fitness center
Game room
Piano or organ


Laundry service / drycleaning

Memory care services

Secured community
Memory care only community
Enclosed courtyard
Indoor walking paths

Languages spoken


Primary language spoken by staff



Devotional activities on-site
Devotional activities offsite
Protestant services
Catholic services
Frequently asked questions about The William

The William offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

The William has received an average review rating of 4.17 based on 19 reviews. See all reviews.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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