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Independence Hill Assisted Living

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20500 Huebner Road, San Antonio, TX 78258

6.9
Review score
23 reviews
Add review
6.9
Review score
23 reviews
5 star
70%
4 star
4%
3 star
22%
2 star
0%
1 star
4%
See all reviews
For more information about senior living options:
(866) 374-4058
Independence Hill Assisted Living
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Independence Hill Assisted Living atrium
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44 Floor plans available
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Laurie
-
Child of resident/client
5.0
Cheerful independent living
They have a lot of fun activities for the residence, such as music, bingo, etc. The waiters know all the residents by name which I find amazing and also a great personal touch. I really like the fact that you can have breakfast plus either lunch or dinner. This flexibility is so so nice. T

About the facility
Independence Hill Assisted Living

At Independence Hill Assisted Living, seniors enjoy upscale amenities, a professional care team, and the opportunity to stay supported while remaining independent. Seniors can choose independent living or assisted living services that best fit their lifestyle needs. With suite maintenance, assistance with daily living activities, and knowledgeable staff available around the clock, seniors can live hassle-free. In addition to creating a comfortable and supportive environment, the staff also promotes a social and fun lifestyle by planning group activities and events.

In addition to having plenty of social opportunities, residents enjoy their time however they’d like with convenient and recreational amenities on campus. With upscale and spacious seating areas, a cozy library, a well-maintained outdoor courtyard, and a terrace overlooking a pond, this community provides residents with plenty of space to spend time relaxing.

Independence Hill Assisted Living is in a convenient location, close to various neighborhood amenities and businesses. For recreational days outside the community, there are shopping malls, restaurants, and local parks all nearby. When residents need to run errands or complete personal tasks, there are grocery stores, pharmacies, and banks close by, too.

State licensing information

To explore the licensing information and compliance histories of senior living communities in the state of...

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Senior living options offered

Assisted Living

Independent Living

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Amenities
at Independence Hill Assisted Living

Healthcare Services

  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • No Sugar
  • Professional Chef
  • Restaurant Style Dining
  • Meals Provided
  • Gluten-free
  • Low / No Sodium
  • Vegan
  • Guest Meals
  • Room Service
  • Vegetarian

Room Amenities

  • Kitchenette
  • Garden View
  • Ground Floor Units
  • Private patio, deck, or balcony
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Resident Parking Available

Pets

  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)

Common areas

  • Central Fireplace
  • Meeting Room
  • Indoor Common Areas
  • Beauty Salon
  • Computer or Media Center
  • Library
  • Outside Patio
  • Outdoor Common Areas
  • Indoor Atrium
  • Private Bath
  • Barber Shop
  • TV Lounge

Recreational areas

  • Swimming Pool
  • Billiards Lounge
  • Ballroom
  • Jacuzzi
  • Movie or Theater Room
  • Piano or Organ
  • Game Room
  • Arts and Crafts Center

Services

  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish

Activities

  • Activities On-site
  • Art Classes
  • Karaoke
  • Book Club
  • Holiday Parties
  • Catholic Services
  • Walking Club
  • Community Service Programs
  • Wii Bowling
  • Trivia Games
  • Devotional Activities On-Site
  • Live Musical Performances
  • Yoga / Chair Yoga
  • Bible Study Group
  • Devotional Activities Offsite
  • Birthday Parties
  • Bridge Club
  • Wine Tasting
  • Dances
  • Happy Hour
  • Live Dance or Theater Performances
  • Intergenerational Programs
  • Day Trips and Outings
  • Cooking Classes
  • Activities Off-site
  • Live Well Programs
  • Christian Services
  • Stretching Classes

Compare

Independence Hill Assisted Living atrium
Independence Hill Assisted Living

20500 Huebner Road, San Antonio, TX 78258

The Waterford at Westover Hills community exterior
The Waterford at Westover Hills

4315 Rogers Rd, San Antonio, TX 78251

Carol Ann's Home - Chambers
Carol Ann's Home - Chambers

8005 Chambers Rd, San Antonio, TX 78229

6.9
Review score
23 reviews
6.9
Review score
23 reviews
5 star
70%
4 star
4%
3 star
22%
2 star
0%
1 star
4%
9.9
Review score
40 reviews
9.9
Review score
40 reviews
5 star
59%
4 star
23%
3 star
8%
2 star
5%
1 star
5%
9.8
Review score
70 reviews
9.8
Review score
70 reviews
5 star
92%
4 star
4%
3 star
1%
2 star
3%
1 star
0%
9.8
Review score
13 reviews
9.8
Review score
13 reviews
5 star
46%
4 star
46%
3 star
8%
2 star
0%
1 star
0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

Rate Lock

Freezes your rent price for a specified length of time.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Memory Care, Residential Care Home

Reviews

for Independence Hill Assisted Living

6.9Review score23 reviews
6.9
Review score
23 reviews
5 star
70%
4 star
4%
3 star
22%
2 star
0%
1 star
4%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Independence Hill Assisted Living with 6.9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Independence Hill Assisted Living has 23 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.6
Friendliness
4.6
Care Services
4.5
Staff
4.0
Meals & Dining
4.0
Activities
4.7
Value for Cost
4.5
A Place for Mom has scored Independence Hill Assisted Living with 6.9 out of 10 using our proprietary review score based on 6 reviews in the last 2 years. Over all time, Independence Hill Assisted Living has 23 reviews with an average "overall experience" of 4.3 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 23 reviews
Laurie - Family/friend
Independent Living
July 29, 2024
5.0
Verified Review
Cheerful independent living
They have a lot of fun activities for the residence, such as music, bingo, etc. The waiters know all the residents by name which I find amazing and also a great personal touch. I really like the fact that you can have breakfast plus either lunch or dinner. This flexibility is so so nice. They keep things clean and tidy, and it is a bright cheerful atmosphere at Independence Hill.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
December 6, 2023
3.0
Verified Review
Yes, kind and friendly staff with engaging activities and beautiful decor. Great for the right family member who is ....
Do not feel it's high enough level of care or licensure to age in place long term. Carpet looks worn and dirty especially in high traffic areas, older building so some areas just don't appear clean. Quite a few amazing and kind people work there. My family member is still fairly independent. I do not feel this is a place they can age in place long-term with a high-level of care. We are not receiving some of the services we were told we would be, and some services are difficult to pin down when they are available and how to obtain them. It took over a week to get the batteries replaced in a fall pendant, and they have been without a nurse on site for several weeks. The food was amazing when we toured and first moved in, but has taken a significant decline since then. Meat is tough, vegetables are overcooked and slimy and not appealing. Chef is very friendly as are several of the waitstaff who are doing their best. This seems to be an across-the-board concern by many of the residents. Would love to see it rectified. [name removed] does a wonderful job with decor and activities, although it is difficult for many of the residents to interact on a similar level because of the extreme difference in abilities. Yes, kind and friendly staff with engaging activities and beautiful decor. Great for the right family member who is independent or needs entry level assistance.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
3
Laurie - Family/friend
Independent Living
November 15, 2023
5.0
Verified Review
We made the right choice
Independence Hill Assisted Living seems very nice. The staff in the dining room seems to know all of the residents by name and are very sweet and patient. The overall cleanliness of the facility seems very good and they steam clean the hallway carpets regularly. The front desk staff are very nice and accommodating. They often have entertainment on Sunday afternoons, such as singers who come in and all of the residents seem to enjoy that quite a bit. I looked at a bunch of facilities and this one seemed a great value for the price and felt right. The move in process was very smooth and when we realized that the renovated bathroom did not have grab bars, they tended to that the same day. The meals are pretty good. They have everyday offerings such as grilled cheese, chicken salad sandwiches, and hamburgers. Then 3 specials that change each night, such as beef stroganoff, ham, macaroni and cheese, asparagus and things like that. Residents can get a cup of soup, salad, and dessert with each meal if they would like. They can also take the food to go and that is really convenient. I would recommend Independence Hill and I really like that the Assisted Living side is a beautiful space and a pre-planned next step for my mom.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Mark Linneman - Family/friend
Assisted Living
July 28, 2023
3.0
Went from great, to decent, to awful, and now is getting better.
This facility, 5 years ago, was the best in town, then they got new ownership and everything started going down hill fast. The personal care and help with the little things around the apartment gradually stopped, to the point of discust. After pointing out the problems, we were ready to move Mom out, but she likes living there. The staff turnover has been almost 100% since she moved in, and there doesn't seem to be anyone who knows the residents well enough to carry on a conversation with them. When the staff is telling the family of the residents how bad management is, you know something is wrong. Then things slowly started to get better, and I will say, it all seemed to be related to the attidude of management. once they changed the manager, things started to improve. We do like the location and the atmosphere, and are hoping that things continue to improve. We did have a few issues with med techs, not giving medications as perscribed, but that seems to have been corrected.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
4
Activities
3
Value for Cost
4
AK - Toured community
Assisted Living
November 18, 2022
3.0
Verified Review
Review for Independence Hill Assisted Living
Independence Village looks like it used to be nice. It really needs some updating. I was specifically looking for a community that had independent living, assisted living, and memory care all on the same property.
Anonymous N - Family/friend
Assisted Living
October 23, 2022
1.0
Watch your loved one
New med techs almost always get meds wrong, be careful management isn’t always telling the truth and have someone with you to witness the lies that are told. Unfortunately this wasn’t the case before the summer. Sadly, some people shouldn’t be in care of the elderly.
Cleanliness
4
Friendliness
2
Care Services
3
Staff
3
Meals & Dining
5
Activities
5
Value for Cost
3
NLK - Resident/client
Assisted Living
June 26, 2022
3.0
Beware
This is not the place it once was. Many employees have left an I have been here two yrs plus with bone on bone issues needing help showering. There has been no problems ?I have always had female assistants helping me. All were very professional. This last week I had a new person, who rushed, did not follow directions. and as a result I almost fell. I reported the incident and said that I did not her to assist anymore. I was told ok. The next shower time I was told that it would be a male or her. I declined and requested a shower the next day. Ok I was told then the next day but it happened again. I refused again and rescheduled for Tomorrow I was told ok! Ditto for 5 days, several times each day, I am told ok and then same. thing over and over day and night. My daughter called and was told that I would be showered but each time the same thing occurred. The activities director here is very good, encourages the residents, always has a positive attitude.
Cleanliness
4
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
2
Activities
4
Value for Cost
3
anonymous - Toured community
Assisted Living
July 30, 2021
5.0
Verified Review
My review of Independence Hill Assisted Living (Dial Retirement Communities)
Our family had an in person tour and this was actually the first community out of many we tour. It was a great experience, super nice. We had a family members previously live there so we already knew what to expect, however on the tour it just did not feel as nice as it seemed when our loved one lived there in previous years.
anonymous - Family/friend
Assisted Living
June 10, 2020
4.0
Verified Review
A caring and positive staff
I think the staff are pretty attentive. I think the value for the services that our get for your money is really good. The food is good and and they offer a pretty good variety. We chose this community for its proximity to my house, the cost, and the apartment is close to the dining room and on the first floor and easy to access to everything. I think they do a pretty good job and would definitely recommend this community.
Cleanliness
4
Friendliness
5
Value for Cost
4
Care Services
5
Activities
4
Rodney Boatright - Family/friend
Assisted Living
October 25, 2017
5.0
Verified Review
Review of Independence Hill Assisted Living San Antonio, TX
Over three years ago my 91 year old Mother needed assisted living. I looked at several places near my home and carefully evaluated them all. I chose Independence Hill which was also highly recommended by friends of mine who had been through the experience or knew someone else who had done the same. It has turned out to be one of the best decisions I have made in a while. I visit my Mother frequently and I know, from first-hand experience, it is a great place. My Mother is doing very well there and likes it very much. The facility is quite nice; very clean, well maintained and pleasing to the eye. The staff is very knowledgeable caring, and the caregivers are outstanding. They have many really great activities for the residents and they serve excellent meals. I strongly recommend Independence Hill to anyone looking for assisted living for a relative.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Donna Wright - Family/friend
Assisted Living
October 25, 2017
5.0
Verified Review
Review of Independence Hill Assisted Living San Antonio, TX
At 95 years old, the time was here. . .should my mother continue to live alone or move to an assisted living? A year earlier my daughter and I toured Independence Hill Assisted Living with Sherrill Perez. I just wasn't ready with that very difficult decision yet! As my mother's safety became an issue, we decided the time was finally right. . .an apartment was available and she had a new home! After 9 months I asked my mother what did her favorites include about living at her assisted living and she was quick to mention: "homey" atmosphere, sittercize, lovely walking path, dining room & food trips to HEB, musicals & outings, interacting with other residents & staff AND knowing they truly care about helping elderly people! She loves living at Independence Hill and calls it "home!"
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Linda Goldfarb - Family/friend
Assisted Living
October 11, 2017
5.0
Verified Review
Review of Independence Hill Assisted Living San Antonio, TX
"Praise the Lord for the staff at Independence Hill Assisted Living!" The fabulous thing is, I don't have to name names! Truly, every staff member has become our extended family. We have comfortable confidence in the care and friendship our 84 years young Dad experiences when we are not there.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Mike Slaven - Family/friend
Assisted Living
October 11, 2017
5.0
Verified Review
Review of Independence Hill Assisted Living San Antonio, TX
There are not enough words to describe the peace of mind IHAL provides to families. From our personal experience, the care Dad has received has been outstanding. 24/7 the staff is ready to assist at whatever level is required. Every need is met, and most "wants" as well. The menu is outstanding, tastes great, and is most of all healthy; his Type II Diabetes has all but disappeared since eating better and more regularly. His apartment, too, is well maintained, cleaned, and things freshened up on a weekly basis. I don't know what we would have done had we not taken that first step and contacted IHAL.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
February 13, 2015
5.0
Verified Review
They are doing an excellent job
They are doing an excellent job, we are really pleased with it. Their response time to issues has been very quick. They have done a good job. The food is pretty good, especially compared to other places we saw.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Bart - Family/friend
Assisted Living
December 17, 2014
5.0
The BEST STAFF
The decision to move my mother to assisted living was a difficult challenge for our family but can tell you I wish we would have made the decision a year earlier. My mother has thrived at Independence Hill Assisted Living. She regularly participates in crafts and activities that are cleverly designed for the residents! She also frequently attends resident excursions several times a month. However, the biggest compliment I can list for Independence Hill Assisted Living is that ALL the staff work to help my mother daily from the administration, to the dining room, to the care givers. I would rate them 5 stars in every category as I could not find a more caring and sincere staff.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
rmbrad - Family/friend
Assisted Living
December 8, 2014
5.0
Excellent facility
Excellent facility with great food, a wonderful caring staff who provide care above and beyond. I have a relative who has lived in the independent living facility and now the assisted living facility for a total of 14 years. In all that time we have never has a complaint or problem that was not handled immediately and with c are and concern.Wonder place to live out one's later years.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Assisted Living
December 2, 2014
5.0
Verified Review
The staff here is great, especially the administration.
The staff is really friendly. They have been really responsive. I can't put into words the value we have gotten, even just from being able to sleep at night without a phone call at 2 am. It's clean, and nice. There are no complaints about food or entertainment. The staff and especially the administrators have been just outstanding, answering every question. They have just been great.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Resident/client
Assisted Living
November 24, 2014
5.0
Assisted care faci
Could not be more pleased with the care and service of the staff. They've made me realize the hard decision I had to make to move my parent to an assisted living facility was the right one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Mike - Family/friend
Assisted Living
November 17, 2014
5.0
Verified Review
Moving a loved one
Outstanding experience from the start. The staff was extremely knowledgeable and courteous and really helped affirm our decision to seek the aid and assistance of Independence Hill Assisted Living.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
D P - Family/friend
Assisted Living
June 20, 2014
5.0
Verified Review
Very friendly and open staff
Independence Hill has been great to work with! The consultations when we were considering the community were excellent. They put everything right there on the line, and give you a good question and answer session. It felt very honest and made me confident of the care my loved one would receive.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Viewing 1-20 out of 23 reviews

Neighborhoods
around Independence Hill Assisted Living

See what the neighborhood has to offer and what’s nearby:
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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Texas regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Texas regulations for Assisted Living.

Frequently Asked Questions
about Independence Hill Assisted Living

Independence Hill Assisted Living offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Independence Hill Assisted Living 6.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (210) 764-5995 to reach a resident at Independence Hill Assisted Living.

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The Inn at Los Patios is a skillful blend of elegant privacy and bustling community life for active independent and assisted living adults. Combining a spectacular wooded setting in a prestigious northeast location with striking design and craftsmanship, The Inn is San Antonio's most...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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