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The Addison of Indian Trail

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5306 Secrest Short Cut Road, Monroe, NC 28110

For pricing & availability:
(866) 374-4058
7.9
Review score
22 reviews
Add review
7.9
Review score
22 reviews
5 star
31%
4 star
23%
3 star
14%
2 star
14%
1 star
18%
See all reviews
8.4
Review score
2665 reviews
83 facilities
The Addison of Indian Trail
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The Addison of Indian Trail community exterior
11 Photo available
33 Floor plans available
The Addison of Indian Trail in google map
street view of The Addison of Indian Trail

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Nancy L
-
Loved one of resident/client
5.0
Highly Recommend The Addison
[name removed], the nurse is so bubbly and friendly. I feel like she's taken the time to get to know [name removed]. All the caretakers have been great so far. [name removed], the Activity Director, will come in my loved ones room and watch a tv show with him or just talk to him because my

About the facility
The Addison of Indian Trail

Nestled in the North Carolina countryside surrounded by an agricultural landscape, The Addison of Indian Trail offers assisted living and memory care to seniors in the Monroe area. This expansive, quad-wing building features modern touches and calming design elements that create a serene living environment. Enjoy the relaxed lifestyle of this small-town, rural senior living community.

Feel comfortable living in a community that empowers you to continue living as independently as possible. The compassionate caregivers provide around-the-clock support and create a customized care team for each resident based on their unique preferences and medical needs. The attentive staff also takes care of housekeeping, laundry, and maintenance, so you can pursue your passions.

The engaging activities and exciting amenities make life easy at The Addison of Indian Trail. The talented chefs provide well-balanced meals and nutritious snacks to meet the needs of residents. Take a peaceful walk on the shaded walking path or practice tai chi on the community’s lush lawns. Additionally, the “embrace” Memory Care program enables residents to build connections and joyful moments.

Discover how The Addison of Indian Trail could be your new home by reaching out today!

State licensing information

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Senior living options offered

Assisted Living

Memory Care

Pricing
for The Addison of Indian Trail

Total monthly costs depend on room type, select services, and the level of care needed.

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Assisted Living

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1 Bedroom
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2 Bedrooms
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Semi-Private
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Memory Care

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Studio
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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The Addison of Indian Trail community exterior
The Addison of Indian Trail

5306 Secrest Short Cut Road, Monroe, NC 28110

Brookdale Monroe Square community exterior
Brookdale Monroe Square

918 Fitzgerald Street, Monroe, NC 28112

Brookdale Union Park
Brookdale Union Park

1316 Patterson Street, Monroe, NC 28112

Woodridge Assisted Living
Woodridge Assisted Living

2515 Fowler Secrest Rd, Monroe, NC 28110

7.9
Review score
22 reviews
7.9
Review score
22 reviews
5 star
31%
4 star
23%
3 star
14%
2 star
14%
1 star
18%
8.9
Review score
16 reviews
8.9
Review score
16 reviews
5 star
62%
4 star
25%
3 star
13%
2 star
0%
1 star
0%
8.3
Review score
28 reviews
8.3
Review score
28 reviews
5 star
29%
4 star
46%
3 star
14%
2 star
0%
1 star
11%
8.0
Review score
1 review
8.0
Review score
1 review
5 star
0%
4 star
0%
3 star
0%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Assisted Living

Care types offered

1

Assisted Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Addison of Indian Trail

Healthcare Services

  • Diabetic Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Meals Provided

Community Amenities

Common areas

  • Indoor Common Areas

Activities

  • Devotional Activities Offsite
  • Activities On-site

Reviews

for The Addison of Indian Trail

7.9Review score22 reviews
7.9
Review score
22 reviews
5 star
31%
4 star
23%
3 star
14%
2 star
14%
1 star
18%
Senior Lifestyle - Main
8.4
Review score2662 reviews83 communities
Write a review
A Place for Mom has scored The Addison of Indian Trail with 7.9 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Addison of Indian Trail has 22 reviews with an average "overall experience" of 3.3 out of 5.
Overall Rating
3.3
Cleanliness
4.1
Friendliness
4.0
Care Services
3.4
Staff
3.4
Meals & Dining
3.3
Activities
3.8
Value for Cost
3.3
A Place for Mom has scored The Addison of Indian Trail with 7.9 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, The Addison of Indian Trail has 22 reviews with an average "overall experience" of 3.3 out of 5.
Parent company
Senior Lifestyle - Main
8.4
Review score2662 reviews83 communities
Logo for Senior Lifestyle - Main
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 22 reviews
Rosalie P - Family/friend
Memory Care
May 31, 2024
1.0
Hell Hole
Do not consider the Addison of Indian trail for anyone you love. The worst community run by the worst people. See the current reviews on the Addison of Indian trails website and move on. This isn’t a for anyone who needs any kind of care or compassion. Horrible.
Response from The Addison of Indian Trail
June 7, 2024
Our team always strives to deliver the very best care. If you feel we have fallen short in this instance, please accept our apologies or reach out to Amie, Area Operations Manager, at azanzano@seniorlifestyle.com to discuss further.
Lee S - Family/friend
Assisted Living
May 3, 2024
3.0
Not too happy
I was told the price plus "care" starting at [amount removed] going up. They had a hard time communicating with the previous facility but I was assured that because he is so independent that it would probably be low. Then on the day we were moving him I was told it would be close to the top of the price range. There is lack of communication and I have been unable to get a list of who's who and email addresses. It's been very frustrating.
Cleanliness
3
Friendliness
3
Care Services
4
Staff
4
Meals & Dining
5
Value for Cost
3
Response from The Addison of Indian Trail
May 9, 2024
We care about the thoughts and insights of our residents and their family members. Please contact Monica, our Executive Director, at madams@seniorlifestyle.com or Area Operations Manager, Amie, at azanzano@seniorlifestyle.com so we can resolve this matter.
Nancy L - Family/friend
Assisted Living
April 4, 2024
5.0
Verified Review
Highly Recommend The Addison
[name removed], the nurse is so bubbly and friendly. I feel like she's taken the time to get to know [name removed]. All the caretakers have been great so far. [name removed], the Activity Director, will come in my loved ones room and watch a tv show with him or just talk to him because my loved one refuses to go to any activities. We are so very pleased with everything and feel like this is the best [name removed] has been since we first put him in assisted living 3 years ago. He is always smiling and happy when we come to see him which is a major change for him!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Response from The Addison of Indian Trail
April 11, 2024
Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.
Anonymous - Family/friend
Memory Care
March 8, 2024
5.0
Verified Review
Safe and quiet facility
They've said for over a year they are to have renovation but hasn't happened yet carpet is bad. They were without an activities director for a while. They aren't providing transportation. It very and quiet facility. Residents tend to keep to themselves. Overall has a nice feel.
Cleanliness
3
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
3
Response from The Addison of Indian Trail
March 20, 2024
We always want to hear from you—what we are doing well and how we can improve. Thanks for taking the time to leave us this review.
Lauren J - Family/friend
Assisted Living
February 24, 2024
1.0
Do not send your loved ones to Addison of Indian Trail
Please spare your loved ones from this horrific place. We had many experiences of dangerous practices and unprofessionalism from [names removed]. These individuals engage in risky practices that ultimately put the residents in grave danger. These practices include inadequate medical documentation leading to misdiagnosis, confusing patients, overmedicating patients, anot ensuring emergency systems are in order, and this is just to name a few. Repeatedly throughout our time with Addison of Indian Trail, we have tried to communicate with [names removed] by email concerning various issues. [name removed] has refused to communicate in writing or in any documented way about my grandmother’s care. [name removed] and [name removed] have been difficult to engage, requiring regular follow-ups and accountability in order to act in my grandmother’s best interest. Until now, [name removed] has not even replied to my mother about the death of my grandmother.
Care Services
1
Staff
1
Value for Cost
1
Response from The Addison of Indian Trail
March 4, 2024
First, we are deeply sorry to hear of the loss of your loved one. We take our role in the provision of care and services to our residents very seriously and are disappointed to hear of your experience. You’ve made serious claims about our community and our team members. We take your comments seriously and would like to investigate. If you’re open to discussing further, please contact our Regional Director of Operations, Ricardo, at rgomez2@seniorlifestyle.com, with more details.
Traci - Family/friend
Assisted Living
February 13, 2024
5.0
Verified Review
Recommended
Everyone there is very friendly and patient. They go out of their way to make everything as easy as possible. They all work together to try to make every resident feel special and cared for. The move in was easy and went well. I would recommend The Addison to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Addison of Indian Trail
February 16, 2024
It’s always a joy for our residents—and our team—when family comes to visit. We’ll be sure to pass your kind words along. Thanks so much.
Anonymous - Family/friend
Assisted Living
January 9, 2024
4.0
Verified Review
Review for The Addison of Indian Trail
We wanted a place that was convenient for us to stop by every day. It was the nicest closest place we could find.My loved one didn't get her shower multiple times. Even when we mentioned it to them.
Cleanliness
5
Friendliness
4
Care Services
2
Value for Cost
4
Response from The Addison of Indian Trail
January 17, 2024
Our team is focused on providing a great quality of life for your loved one. Always feel free to visit and share your experiences with us.
ANONYMOUS A - Toured community
Memory Care
October 16, 2023
2.0
Anonymous
We had tour of facility and when we arrived in the front it was beautiful. As we went inside the facility the carpet was so disguising and very dirt, every where we walk it was nasty. We seen the dining room area it was set up nicely and look clean. As we went into another area it was call the Memory Care. Some of the residents would approach you, I guess that is normal for that area. We're seen several bedroom suite and they were nice and clean and we met some of employees they were polite and friendly. But the carpet in that area was filty and dirty as well. We believe if they would clean the carpet and present it like the outside look, then we believe they would get more residents there and the pictures on the profile wouldn't be a LIE, BECAUSE THE PLACE DOESN'T LOOK ANYTHING LIKE THOSE PICTURES WE SEEN!
Cleanliness
3
Friendliness
4
Care Services
3
Staff
3
Meals & Dining
1
Activities
1
Value for Cost
1
Response from The Addison of Indian Trail
October 24, 2023
We hear you. We fell short on your visit but invite you to come back for a second look. We would appreciate the chance to create a more positive experience and show you what we are about. Reach out to our Executive Director, Monica, at madams@seniorlifestyle.com or Regional Director of Operations, Ricardo, at rgomez2@seniorlifestyle.com to schedule a personal tour.
Anonymous - Family/friend
Assisted Living
July 10, 2023
4.0
Verified Review
overall pleased but some improvements could be made
Our opinion varies from one interaction to the next. Overall we're pretty happy with the activities and the facility itself. [name removed] says the food is good, but since only residents are allowed in the dining room, we've never seen or tasted it firsthand. Sometimes it's hard to get someone to answer the phone, sometimes even during business hours. They seem to either have a lot of turnover with the caregivers or they may be using a temp agency. It just seems like they don't run a very tight ship. [name removed] says she really likes it there and when we visit she seems happy...and that's the most important thing.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Addison of Indian Trail
July 12, 2023
Our team is focused on providing a great quality of life for your loved one. Always feel free to visit and share your experiences with us.
Shelby - Toured community
Memory Care
April 21, 2022
4.0
Verified Review
tour review
Our family had an in person tour and everyone we met with was super nice. However due to covid we were not able to see the entire community but we completely understood that.
Cicillia - Family/friend
Assisted Living
August 20, 2021
1.0
Worst run facility ever
Management of this facility seems clueless as what one another are doing, calls go unanswered and if you ask for the ED to call you over a simple problem or a serious problem she doesn’t return phone calls. Almost the entire staff is from a temp as the majority of employees have left the job beginning with the arrival of the Executive Director around 9 months ago.. This place looks really nice from the outside looking in until you walk through the door to see this chaotically run mess. Unbelievable overpriced, certainly don’t get what you are paying for. Would not recommend to anyone for any reason.
Cleanliness
2
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
1
anonymous - Toured community
Assisted Living
August 18, 2021
3.0
Verified Review
my tour
We toured this community and the tour was ok. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly. I just was not impressed with the community
Anonymous - Family/friend
Assisted Living
July 18, 2021
1.0
Poorest Management Ever - would never recommend
The following 2 reviews could have been written by me as we’ve had similar experiences. Things look good up front but once you’re there you find things aren’t what they promised. Safety issues abound, no communication, issues ignored, phone and emails go unanswered even up the management chain. Facility has not had a state inspection since 2018. Wish we would have known that before move in. Should have done more research on staff, or lack thereof. Temps running the place, does not serve memory care residents at all.
Cleanliness
5
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
1
Activities
2
Value for Cost
1
anonymous - Family/friend
Assisted Living
June 9, 2021
2.0
Verified Review
my experience
The community looks good at the beginning, but what you see there is not what your get. The talk was good but the actions were not. The management staff turnover has been really bad we have been there for 5 months and only 2 managers remain out of 6. They are also using a temp. agency to help with staff turnover. I would not recommend the community to others.
Friendliness
3
Care Services
2
Staff
2
Activities
5
Value for Cost
1
anonymous - Family/friend
Assisted Living
March 12, 2021
2.0
Verified Review
The Addison of Indian Trail review
There is a new memory care coordinator which is great, however the executive director just can't seem to keep anything straight. They have over charged our family for two months in a row now, and we have been trying for a month now to get a hold of the nursing director by phone and email and we never hear back. Within a month of our loved one moving in, they did some blood work with out our permission even after our loved one had blood work done. They also put our loved one on two different anxiety medication without authorization from us. Our loved one has also been wearing clothes that to not belong to them.
Cleanliness
5
Friendliness
4
Staff
4
Care Services
2
Meals & Dining
3
Activities
5
Value for Cost
3
Anonymous - Family/friend
Memory Care
September 26, 2017
3.5
Verified Review
Mom's experience
Mom is not happy that they have not followed through on the activities they said they offered. She also thinks they do not have the proper staffing to care for some of the residents that require more care needs. She likes her room. The community is very clean and well maintained. The staff are quick to respond when mom needs something. This community is close to family.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
2.5
Anonymous - Toured community
Memory Care
September 19, 2017
4.0
Verified Review
Pleasant Tour, No Problems
I toured this community for my mother, and her needs. The tour went well overall. Everyone was kind, and polite to my family, and I. Everything looked good from what we saw, they do a good job with the cleanliness. I did not have any problems with my tour of this community.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Anonymous - Family/friend
Memory Care
September 11, 2017
5.0
Verified Review
A good respite stay
My husband had a good stay at this community. The staff were friendly and we had good communication. He liked the food, however they do not offer special diets. They offer daily activities. The community is neat and clean inside and out. We would use this community again for a respite stay.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
July 24, 2017
5.0
Verified Review
A beautiful tour
We toured this community for the care for my mom.We think it is beautiful and the extra activities that would have been offered. The care would have been helpful if we could afford the cost of the care for mom. We would recommend that families tour this community for the care of a loved one.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Anonymous - Toured community
Memory Care
April 6, 2017
3.0
Verified Review
Nice place!!
I had taken a tour of this community for my mother and I thought they have a very well maintained facility with lots of friendly staff members. I also wanted my mother to have her own privacy of a room even if she had to share a bathroom but they did not have that available. I ended up finding exactly what we wanted for her in another place for the same price they had there shared rooms for.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
Viewing 1-20 out of 22 reviews

Neighborhoods
around The Addison of Indian Trail

See what the neighborhood has to offer and what’s nearby:
The Addison of Indian Trail in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the North Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about North Carolina regulations for Assisted Living.

Frequently Asked Questions
about The Addison of Indian Trail

The Addison of Indian Trail offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored The Addison of Indian Trail 7.9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 296-2092 to reach a resident at The Addison of Indian Trail.

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63%
4 star
32%
3 star
5%
2 star
0%
1 star
0%
Studio, 1bd, 2bd
We are so thrilled about your interest in our community. We are the most elegant, well-appointed, luxury senior living community in Charlotte. We are located on Randolph Rd, south of the Cotswold shopping center. Our well thought out community design offers an immaculate independent living...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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