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Brookdale Monroe Square

918 Fitzgerald Street, Monroe, NC 28112
8.7
Review Score
13 reviews

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Brookdale Monroe Square community exterior
8 Photos
8 Photos available
2 Floor plans
2 Floor plans available
Brookdale Monroe Square in google map
Susan L - Family/friend
5.0
Review

Overall, we are pleased with the residence and service. We feel that our resident is safe and taken care of. If we find something not working, it is corrected quickly. Most of the employees are extremely friendly and helpful. There are a few employees that are not friendly and get annoyed when asked to help. One day I arrived and could hear someone calling "help" and found that it was my family member and they had been put in a chair in their room and no one had come back to help them. This was concerning. The main areas are always clean and look very inviting. The individual rooms need to be cleaned better and more care needed when washing and folding resident's clothes. Clothes are very wrinkled and not hung or stored properly. The man that was at the front desk all the time is very much missed, he seemed to look after and genuinely care for the residents and visitors. I miss someone being there to help or answer questions. No one being there is a benefit that is lost.... Read more

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About the facility Brookdale Monroe Square

Upgrade Your Senior Living


It's time to trade the chores, worries and stress that often come from life at home for a better senior living lifestyle. As a resident here, You'll enjoy a resort-style atmosphere full of interesting things to do and interesting people to do them with.

We've been serving the residents of Monroe, Snohomish, Sultan and the Sky Valley as a premier senior retirement community for many years. As a resident here, You'll find that the home-like atmosphere and small town values are a welcome embrace as you embrace a new kind of lifestyle.

Your options here start before you move in, as You'll get to choose from a variety of apartment styles and sizes to find the home that best meets your lifestyle needs. And when you get here, You'll find comfortable common areas that encourage socializing and entertaining.

We offer a wide range of services and amenities that help you feel welcome and at home quickly. Whether it's being pampered in our barber/beauty shop, reading a good book in the library or tending the garden, there's something for everyone here.

Activities and programs are designed specifically to meet the interests and...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Brookdale Monroe Square is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Monroe Square

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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2 Bedrooms
Starting at
$XXXX
/mo

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Studio
Starting at
$XXXX
/mo

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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Brookdale Monroe Square

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Compare

Brookdale Monroe Square918 Fitzgerald Street, Monroe, NC 28112
The Addison of Indian Trail5306 Secrest Short Cut Road, Monroe, NC 28110
Brookdale Union Park1316 Patterson Street, Monroe, NC 28112
Woodridge Assisted Living2515 Fowler Secrest Rd, Monroe, NC 28110
8.7
Review Score
13 reviews
8.2
Review Score
17 reviews
8.1
Review Score
25 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
  • Room Discount

    Lowers your rent by a dollar amount or percentage.

Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
No
Pet friendly
Yes
Pet friendly
No
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
1
Assisted Living
Care types offered
2
Assisted Living, Memory Care

Amenities at Brookdale Monroe Square

Community Details at Brookdale Monroe Square

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas


More on this community


Reviews
for Brookdale Monroe Square

Write a Review
8.7
Review Score
13 reviews

Review Score

13 reviews
8.7

Out of 10


5 star

62%

4 star

31%

3 star

8%

2 star

0%

1 star

0%

A Place for Mom has scored Brookdale Monroe Square with 8.7 out of 10 using our proprietary review score based on 8 reviews in the last 2 years. Over all time, Brookdale Monroe Square has 13 reviews with an average "overall experience" of 4.5 out of 5.

How we score communities
Cleanliness

4.1

Friendliness

4.8

Meals & Dining

3.9

Care Services

4.5

Activities

4.6

Staff

4.7

Value for Cost

4.1

Overall Experience
8
4
1
0
0
Date Submitted
5
7
8
Reviewer
3
8
2
0
Care Received
13
1-13 of 13 reviews
Sort by

5.0
Anonymous - Resident/client
Assisted Living
January 19, 2024

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Resident/client
Assisted Living
January 18, 2024

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Susan L - Family/Friend
Assisted Living
January 5, 2024
Review

Overall, we are pleased with the residence and service. We feel that our resident is safe and taken care of. If we find something not working, it is corrected quickly. Most of the employees are extremely friendly and helpful. There are a few employees that are not friendly and get annoyed when asked to help. One day I arrived and could hear someone calling "help" and found that it was my family member and they had been put in a chair in their room and no one had come back to help them. This was concerning. The main areas are always clean and look very inviting. The individual rooms need to be cleaned better and more care needed when washing and folding resident's clothes. Clothes are very wrinkled and not hung or stored properly. The man that was at the front desk all the time is very much missed, he seemed to look after and genuinely care for the residents and visitors. I miss someone being there to help or answer questions. No one being there is a benefit that is lost.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

4

Value for Cost

4


4.0
Sherry Koepp - Family/Friend
Assisted Living
December 14, 2023
Care of mom

My mom is well taken care of at this facility. The staff is very loving and caring to her and her needs. My only complaint is the meals. I feel the lots of times they lack in quality and quantity.

Cleanliness

3

Friendliness

5

Meals & Dining

2

Care Services

5

Activities

4

Staff

5

Value for Cost

3


5.0
Anonymous - Toured community
Assisted Living
September 12, 2023
Verified Review
tour review

Our family had an in person tour with Brookdale Monroe Square and it was a nice tour experience. The staff members we met with were all really nice and accommodating on our visit.


3.0
Anonymous - Family/Friend
Assisted Living
June 1, 2023
Verified Review
Not for independent seniors

It's more like a nursing home than assisted living. Most of the residents are not capable of caring for themselves at all. My Mom was unhappy with having to here because of this fact. She had to walk past their wheel chairs that were pushed into the halls by the staff to care for them. The halls always smelled of urine. I would not recommend to anyone that is looking for a community of peers who want to garden, go on outings, etc.

Cleanliness

2

Friendliness

4

Meals & Dining

3

Care Services

2

Activities

4

Staff

4

Value for Cost

3

Response from Brookdale Monroe Square

June 13, 2023

We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care for each resident and we will share your concerns with our management team for review.


4.0
Kristina - Family/Friend
Assisted Living
March 21, 2023
Verified Review
Peace of Mind

I have been pleased with having my dad at Brookdale. I feel peace knowing he is taken care of.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

4


5.0
Shelby - Toured community
Assisted Living
April 21, 2022
Verified Review
tour review

Our family had an in person tour and Brookdale was just a beautiful facility to tour, they were so accommodating. The staff were very happy and very willing to answer all of our questions we tossed at them. The residents were clean, happy and interacting with one another and the staff


4.0
anonymous - Family/Friend
Assisted Living
December 13, 2021
Verified Review
Satisfied with the care

We chose Brookdale Monroe Square because they were able to provide memory care which we knew our loved one would eventually need that type of care. I think they could improve on the quality of their food and also they could offer more of a variety. Portion sizes are small and could be increased as well. I have been satisfied with the care and attention to medical needs. Overall I am pleased, they are just short staffed and the food needs improvement.

Cleanliness

3

Friendliness

5

Meals & Dining

2

Care Services

5

Activities

4

Staff

5

Value for Cost

3


5.0
dc - Family/Friend
Assisted Living
November 18, 2021
Dedicated To Residents Care and Well Being

My Grandmother was a three year resident here, and in that three years all of the employees embraced her and provided her lots of love, attention and excellent care. The facility was always immaculate and great care was provided for all of the residents that we got to know. From the Dining Room staff to the Resident Assistants, our families experience with this wonderful staff was indeed most excellent. I am very quick to recommend and try to sell Monroe Square whenever I hear anyone mention the need for assisted living. Just a note: When your beloved Granny loves the facility and staff then you can rest assured that the facility is top notch,

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Brian K - Resident/client
Assisted Living
November 18, 2021
Great Place and Wonderful Staff

The Community is a great place warm and welcoming! the staff cared for my grandmother for almost 4 years before she passed away. the staff is compassionate for all the residents that live at the community. I would recommend this community for anyone looking for assisted living for a loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Eric L - Family/Friend
Assisted Living
August 26, 2021
Verified Review
Outstanding

My loved one was only there a couple of days, at no fault of Brookdale's. The process of getting him moved in was pretty easy, and I was provided with plenty of information about the cost and services that would be provided to him. They made the move-out process quick and easy as well, yet they didn't rush me either. And they helped provided me with carts to move, which I appreciated.


4.0
Jim Parker - Family/Friend
Assisted Living
May 21, 2021
Verified Review
A positive review for Brookdale

We chose Brookdale Monroe Square because of the proximity to where I work, the room itself, at the time it was my dad and mom and they were able to get them a suite, and the price was a little better than some others we looked into. My dad is now in a 2 person room and he is the only one there so he has plenty of space. He was also in a very small room so they have rooms of all sizes to choose from. Dad is complaining about the food, he said there is not a lot of variety for breakfast. They have been really good on the virus, they have been strict about visitors and have followed protocols very well to keep residents safe. I would recommend them to others looking.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

4


Neighborhood around Brookdale Monroe Square

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale Monroe Square

Brookdale Monroe Square offers 2 Bedrooms, Studio and Semi-Private. Learn more.

A Place for Mom has scored Brookdale Monroe Square 8.7 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (704) 225-0200 to reach a resident at Brookdale Monroe Square.

To reach a resident at Brookdale Monroe Square call: (704) 225-0200



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Woodridge Assisted Living

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The Addison of Indian Trail

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.