Symphony Manor

4301 Roland Avenue, Baltimore, MD 21210

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About the community

We welcome you to Symphony Manor - the newest premier service-rich Assisted Living and Memory Care Community located in the quaint historic neighborhood of Roland Park. Symphony Manor boasts spacious assisted living suites and a world-class memory care program, in a picturesque setting. Symphony Manor brims with amenities, providing a wide range of services from minimal assistance to professional long-term and memory care services. We believe life is an accumulation of experiences, accomplishments, loves and learning, trials and successes. We offer our residents a special place where they can continue to grow and thrive, each in their own unique way. At Symphony Manor, we believe life is precious and worth celebrating every day. And what better way to celebrate life than to share new experiences with family and friends, enjoy simple pleasures, and explore new interests in a community that is your home.

Symphony Manor is located in the heart of the beautiful, suburban garden community of Roland Park. When your loved one lives at Symphony Manor, you can share great restaurants in the Roland Park area, as well as the local medical services and higher learning institutions such as Johns Hopkins University, the College of Notre Dame, the...

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Senior Housing Types

Assisted living
Memory care

Pricing at Symphony Manor

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities

Health Care Services

Memory care
Diabetic care
Incontinence care
Medication management

Staffing & ancillary services

Hospice available on-site
Doctor
Nurse
Podiatrist
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(877) 345-1716

Meals & Dining

Meals provided
Guest meals
International cuisine
Professional chef

Room Amenities

Wheelchair accessible showers
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units
Cable or satellite tv

Community Amenities

On-site dining options

Bar or pub
Café or bistro
Private dining room

Transportation & parking

Resident parking available
Complimentary transportation
Property convenient to public transit
Uncovered parking

Pets

Dogs allowed
Cats allowed

Common areas

Outdoor common areas
Indoor common areas
Indoor atrium
Barber shop

Recreational areas

Arts and crafts center
Billiards lounge
Fitness center
Game room

Services

Housekeeping
Beautician
Laundry service / drycleaning

Memory care services

Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard
Indoor walking paths

Primary language spoken by staff

English

Activities

Devotional activities on-site
Devotional activities offsite
Visiting chaplain or priest
Art classes

Reviews

4.1

(26 reviews)

Write a Review

Cleanliness

4.4

Care services

4.1

Staff

5.0

Meals & dining

No data collected

Activities

4.1

Value for cost

4.2

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1-20 of 26 reviews

4.0
May 13, 2021
M. S. - Toured community
My Review of Symphony Manor

This would have been my second choice. The only downfall was the distance from my house.


5.0
March 4, 2021
Anonymous - Spouse or partner of resident/client
Verified Review
Highly Recommended and Great Community

I absolutely trust this community. They are terrific and provided great caring service. The staff was great and responsive to my questions or concerns of my loved one. The food was fine and enjoyed by my loved one.

Response from Symphony Manor

March 10, 2021

Thank you so much, for taking time to share your experience of Symphony Manor. We value your opinion deeply and will share your positive review with our team. Your feedback is greatly appreciated. If you have anything further to share, please reach out to us as we love hearing from you! - Warm regards, Alison


5.0
May 7, 2019
LarryR - Loved one of resident/client
Very Happy

Symphony Manor has turned out to be the perfect option for my mother. All of the staff are great. They are always friendly, and it's clear that they know all of the tenants. I receive calls whenever there is anything out of the ordinary. The range of events is fantastic. There are regular daily activities, including exercise, trivia, and cooking events. Additionally, there are one or two outings each week, including visits to restaurants, art museums, and other cultural events. Since moving to Symphony Manor my mother has gotten involved in more activities than I ever imagined she would. The price is definitely at the high end of the range. But, if you/your loved one can afford it, the level of care, the variety of activities, and the location are worth it.

Response from Symphony Manor

May 13, 2019

Good evening Larry, thank you for taking the time to rate Symphony at Roland Park five-stars. We are ecstatic to hear that you and your mother both enjoy being a part of our community. If you need anything from us, please don't hesitate to reach out. You can reach us on Facebook, phone, or in person. Thank you again, Larry, and have a great rest of your day. Shawn - Digital Marketing


5.0
October 18, 2018
BKaj - Loved one of resident/client
Wonderful Experience

I have never seen another such residence as nice. As the visual surroundings of a place are very important to me, I fell in love immediately with your spacious, gracious lobby and the courtyard beyond. On the 3rd floor I loved the balcony space, creatively designed for safety and a chance to experience the outdoors while still inside. And the ample room size held space for many mementos. So many things are arranged to help the caregiver deal with the stresses of illness. There is a real sense of community at Symphony Manor. The special occasion days (crab feast, Holiday party, Thanksgiving, etc) and the music programs in the lobby give one something to look forward to. Important, too, was that the memory care residents were integrated with the assisted living for programs and events. The most important ingredient in the Symphony Manor mix was the dedication of the staff. The Executive Director and Health and Wellness Director were always accessible when questions arose. The waitresses who served in the dining room did so with class, as if we were ordering in a restaurant. The chef and facility personnel were friendly and accommodating. Most important of all, of course, were the nurses and aides who helped everyday. They were unfailingly kind and patient, helping the residents keep their dignity when they could no longer attend to their most basic needs without help. I did not realize how creative staff had to be when working with memory loss patients. And not to forget to give kudos to the memory care coordinator and the lifestyle and leisure director. Their wonderful zest and enthusiasm brightened the day of many a resident and family member. When we were feeling worn out and discouraged their bouncy energy perked one up. Who would ever have guessed that reading the ingredients for a recipe in the newspaper could generate memories and responses in the listeners? But it did. So thank you all. Everyone works for the common good and gives meaning to the days of these residents.

Response from Symphony Manor

October 19, 2018

Wow, thank you very much for taking to rate Symphony Manor five-stars and write this fantastic review. We strive to create a community where everything we do is for the betterment of the residents. We do this by providing a wide variety of activities and creations, having energetic staff members, and having a beautiful community. All this would not be possible without the zest and dynamic community leadership team leading this community. Thank you again, Barbara, for writing this incredible review. If you have any questions or concerns, please don't hesitate to reach out to us either by Facebook message or phone. Shawn - Digital Marketing


5.0
October 1, 2018
RandSFL - Loved one of resident/client
Exceeded Expectations

Symphony Manor has exceeded my expectations for my wife in assisted living. The facility is very well run and managed. The nursing staff and aides are very caring and supportive of resident individual needs which I have really appreciated. There are wonderful activities planned throughout every week, most on site, and others are trips to local attractions, theater, and restaurants. Having dined with my wife on several occasions, the food is excellent.


5.0
October 1, 2018
RandSFL - Loved one of resident/client
Exceeded Expectations

Symphony Manor has exceeded my expectations for my wife in assisted living. The facility is very well run and managed. The nursing staff and aides are very caring and supportive of resident individual needs which I have really appreciated. There are wonderful activities planned throughout every week, most on site, and others are trips to local attractions, theater, and restaurants. Having dined with my wife on several occasions, the food is excellent.

Response from Symphony Manor

October 1, 2018

Thank you for taking the time to rate Symphony at Roland Park five-stars and writing this fantastic review. We strive to create a community where each resident receives excellent care and a supportive atmosphere. We are glad to know that you have not only felt this, but your wife gets to feel this every day by participating in our activities, trips, and most importantly, the food. If you ever have any questions, don't hesitate to reach out to us either by Facebook message or phone. Thank you again and have a great rest of your day. Shawn - Digital Marketing


5.0
September 27, 2018
BeGreene - Toured community
The Right Choice

It is difficult leaving your home after the many years you have spent there. After considering several assisted living facilities, I suddenly remembered visiting a friend [name removed], about 4 years ago at Sympathy Manor to play cards with a group of friends. We were all impressed about how friendly everyone had been. I mentioned this to my son, and he suggested that we contact them. We did and felt the presence of friendship, cleanliness and care.


5.0
September 27, 2018
BeGreene - Resident/client
The Right Choice

It is difficult leaving your home after the many years you have spent there. After considering several assisted living facilities, I suddenly remembered visiting a friend [Name removed], about 4 years ago at Sympathy Manor to play cards with a group of friends. We were all impressed about how friendly everyone had been. I mentioned this to my son, and he suggested that we contact them. We did and felt the presence of friendship, cleanliness and care.

Response from Symphony Manor

September 28, 2018

Hi there, thank you for taking the time to write this fantastic review and rate Symphony Manor of Roland Park five-stars. It's great to hear that you not only had the opportunity to visit your friend but that you also got to experience what makes this community great. Friendship, cleanliness, and most importantly, care are the pillars of Symphony Manor of Roland Park. We are so glad that you contacted us. If you or your son have any questions or concerns, don't hesitate to reach out to us either by Facebook message or phone. Thank you again and have a great rest of your day. Shawn - Digital Marketing


1.5
October 20, 2017
Anonymous - Loved one of resident/client
Extremely disappointed

My Husband had a short stint at Symphony Manor. He has Alzheimer's....... One weekend he was a little more agitated than usual, Symphony Manor called an ambulance and had him taken to the hospital for behavior stability. When his stay at the hospital was completed and he was calm, we had a patient review with the hospital. To my surprise, Symphony Manor (who was there in attendance) told us he was not allowed to come back. I was in shock, there was no warning whatsoever. I had to start the process all over again to find a new home for him. This is not only a huge set back for the patient, it's also detrimental to family members. I felt so incredibly helpless, we had no one to turn to for help, I now know what it feels like to be homeless. In other words, your loved one had better be totally compliant or they will be tossed to the curb.


0.5
January 26, 2017
Peter - Loved one of resident/client
Verified Review
Neglectful Care. Fake 5 Star Reviews

My mother has been at Symphony Manor for 2.5 years. I had major concerns about my mother being neglected and spent 8 months trying to get [Removed] (Executive Director) to make improvements. It eventually became clear that she had no interest in making any changes so I went to the managing company, Milestone, who also did nothing. You will not see the issues when you do your tours but they are very apparent once you start spending time there. Constantly understaffed on weekends to the point where it would take hours for residents to get basic care. Night staff who are supposed to check every 2 hours would not check on my mom over the course of an entire night. It is shameful that [Removed] continues to allow the neglect to continue, putting all residents health and lives at risk. Be wary of fake 5 star reviews which all popped up once I started complaining to Milestone.


5.0
January 15, 2017
Anonymous - Resident/client
Best place for our Family

My Dad has been in the Memory Care Unit for 3 years and we couldn't be more pleased with the level of care that he receives. It's like one big family and everyone looks out for him. There's not enough room on here to list all of the reasons that the rating should go up to 10 stars!!!!!!!


5.0
January 15, 2017
Anonymous - Loved one of resident/client
Best decision we made

I can't Thank Symphony Manor and all their staff for their 5 star service to my Mom and my family. We have been with Symphony Manor for many years and wouldn't have it any other way. We moved to the Memory Care unit after transitioning from their Assisted Living Floor. Best decision we made. The staff is caring and truly treat you as if you were a part of their family. The activity staff are caring and take the residents out multiple times a week. I would encourage anyone reading this review to go and see Symphony Manor for your self and choose them to take care of your loved one. Thank you so much for your hard work and dedication to my mom!!!!!!!


5.0
January 10, 2017
Anonymous - Loved one of resident/client

Symphony Manor keeps it real. What matters most when you entrust the care of a parent to others?  Compassion, competence and engagement come to mind.  Knowing that caregiving requires listening, and taking the anxiety that comes with transition, and ELIMINATING IT!    From the nurses, the aides, the food service staff, the activities director, the admissions director and on through to executive director, Symphony Manor delivers at the most important level… THE HUMAN LEVEL. Bravo all, and thank you so much.


5.0
January 10, 2017
sharon Davis - Loved one of resident/client
Best memory care

My mother lives at Symphony Manor of Roland Park. She has lived there for 4 years. The Symphony Staff has been wonderful, the activities and outings are great. Mom goes out once a week to many types of outings, art galleries, BSO, food tours and more. She lives on the memory care floor because she suffers from dementia, the staff is loving and very well trained. The manager, [Removed] has been the director there for 5 years, and is very knowledgeable of dementia and helps me understand how to help mom as things change. We are grateful to have found Symphony Manor and highly recommend it!


2.0
January 8, 2017
Jeremy - Loved one of resident/client
Verified Review
Not what was promised

My mother in law has been at Symphony Manor in Baltimore, MD for three years in their memory care facility. When she first arrived it was great. They had interactive activities for the residents and would even take them off campus to plays at Center Stage and for country drives. Then there was a change in management. The new facility manager has cut a lot of these programs for the residents as well as staffing. This is where the problems began. My mother in law's care has really been effected in a negative way. The staff on the floor are all very nice, but they are over worked and under staffed. They can't give the residents the care that they need and deserve. This isn't their fault however. They are understaffed. The problem is my wife's family went to management to have these problems addressed. Rather than putting patient care first and fixing the issues, management blamed the resident and demanded that the family pay for increased care. Medical professionals have told the family she doesn't need that additional care, but they do not want to see their love one being neglected. When told of the expert opinion on 24 hour care the woman who runs the facilities response was to kick my mother in law out. If you care about your loved one, and want them to get the care they deserve do not send them here. I've never experienced a medical professional or patient care advocate who, rather than care for a patient or resident of a facility would kick them out. Don't be fooled by appearances. The place is beautiful. And the floor staff is great, but until there's a change in management your loved one will not receive the care they deserve.


2.0
December 30, 2016
Anonymous - Loved one of resident/client
Look Elsewhere

A family member was a resident at Symphony Manor. Everything seemed great at first but after being there for some time noticed a very high turnover in staff, very inconsistent care, and a lack of awareness from management. We looked at many facilities and Symphony Manor says all the right things but don't live up to it. I would not recommend sending a loved one here unless there are no other options.


4.5
October 12, 2016
Anonymous - Loved one of resident/client

The staff here was so caring, and truely loved my mother. They made sure she was able to get out and about even when we were unable to do that with her. The take her on lots of outings as well as make sure she is still able to go on long walks throughout the neighborhood. The memory unit is absolutely lovely, and they run a great activities program! The staff is attentive, and always willing to help! We are so happy we chose symphony manor, we would do it again!


5.0
December 22, 2015
Anonymous - Loved one of resident/client
Verified Review
Symphony Manor Staff Care Deeply

Stacy Buckley and her staff at Symphony Manor have been wonderful during a terribly difficult time for my family. Without their support of my father, and truly all of us, things would be far worse. I'm so impressed and grateful by every single staff member I've met and by the care my father is receiving.


4.0
June 3, 2015
Anonymous - Loved one of resident/client
Verified Review
We've been overall very pleased with our move

My mother has been here for about a month and a half. We've been overall very pleased with our move. My mother is doing very well there. The move was very easy and everyone has been very nice. The facility is always very clean. Everyone was very welcoming. The value is excellent. So far the meals are good. I have had some meals there a couple of times when they had events going on. The food seems to be fine.


0.5
March 15, 2015
Anonymous - Toured community

We had a horrible experience here. Call bells go unanswered for 90 minutes regularly. Residents call out for help and don't receive any. If you go out looking for someone to help, you'll often find the halls empty. Don't be fooled by the pretty building. What matters is the staff, and here, they are all but absent.


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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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