Sunrise of Paoli

We had a very difficult time, my parents were very resistant to move. Sunrise of Paoli was the most willing to work with them and with me for that whole transition. [name removed] at A Place for Mom who worked with us was amazing. She got us through a very tough time. Overall I would recommend Sunrise to others.

The facility is understaffed; but overall we are happy with the care my loved one is receiving. Their biggest issues are - lack of communication with the family, and lack of documentation about residents care plan. My loved ones apartment is spacious and beautiful.

I had a very good experience there, and my wife did too. When she was there, she got a lot of attention. When I interacted with the staff, they were very good. The activities and events seem to be really worthwhile. Overall, the whole experience was great. The only thing I didn't like was it was a little more expensive than I would have liked, but that's just part of senior care.

This is a good place for your loved one. I would recommend this community for you or your loved one. They have activities like musical entertainment, physical therapy and more for the residents to do to stay busy. The staff are great and professional I have never had any issues with them at all when it comes to my loved one.

I would tell others looking into Sunrise of Paoli to be cautious about what you are paying for up front and what is actually included. Just make sure you are constantly checking in on your family members.

Another beautiful property. Very pricey.

This review is based on our experience within the first seven months of our loved one being there. When we first came to Sunrise community it was not great, we were very disappointed. There were people that never smiled, and always seemed grumpy. We wish the staff members would engage more with the residents to make them feel at home and feel acknowledged, but every time we came to visit we would walk passed the office to see them all on their phones. Once we complained we were told the chairs were taken out of that office so they could no longer go sit on their phones. There has been a lot of turnovers within this time, and with the new management they have hired things have been better. They have really shown us that they care. However we do wish the overall services were better, they only vacuumed once a week, there was always spilled food on the tables in the dining room, and the walls were always filthy. The activities they offered are geared towards those individuals who are mobile and not for those who need more assistance. Our loved one right now has two amazing care givers, they are absolutely wonderful we could not say enough good things about them.

My sister and I visited the facilities. It was average from an esthetic point of view but the staff and service seemed to be decent and the place was clean. Not our first choice though. Would like to explore other facilities.

My mother is currently at this facility. The staff is very attentive and caring. The food is very good.

Sunrise just doesnt' have the correct number of staff to provide the proper care for it's residents. Wait time is long for response to personal needs. Up to 30 minutes for assistance to the restroom. Many care takers with poor attitude. Not friendly to family memebers. Food is mediocre. Carpets are dirty. Resident bathroom has mold in the shower. Cannot recommend this facility

We were at this time for a short period of time. We found that the staff did not respond when they were needed for care. The community needs improvements in the areas of being available for the residents when needed. We would not be able to recommend this community. Families might want to see for them selves for the care of a loved one.

So far the experience is going well for my father with his move to this community. I do feel comfortable with his move here. He is safe, and in good hands. They have a good staff, and they have been taking good care of him, and his needs. So for this community is moving in the right direction for us, and I would recommend it.

Short term stay for my wife with multiple sclerosis. Rooms are nice. Food is fair. Activities are good.

Sunrise Senior Living at Paoli is a great facility. Common areas were well-maintained. Meals may be eaten in the dining room or delivered at no charge to resident apartments. The infrastructure is impressive including transportation to/from grocery store and outings, 16-hours per day of on-site nursing staff, medical assistance staff on-site during the 8 nighttime hours that nursing staff isn't present, appeared to have the most favorable staff-to-resident ratio of those senior living facilities that I have toured and very flexible laundry services (daily if necessary) at no-extra charge. Transportation to/from medical appointments is not provided. Transportation to a church service is only provided for those that wish to attend a nearby Roman Catholic Church. No transportation to Protestant, Jewish, etc. services. Resident rooms are a very good size (whether studio or one-bedroom) when compared to the quite small resident spaces provided at other senior living communities. Views from resident apartments range from very, very nice to downright beautiful. The staff appeared to be exceedingly friendly and committed to their work. Rates are not charged per month but are charged per day...that is a good thing, in my opinion. From my perspective, the ample size of resident apartments coupled with an impressive staff/facility infrastructure makes this community an excellent choice.

The place was nice and the people that I worked with were great. Victoria was very professional and very nice. The property was clean and neat. Everything was excellent we really like everything that is going on here.

The program is doing a good job with my wife. The activities that they do keep my wife active. The staff is great and they are really nice and friendly to me and my wife. The only challenge that we have is getting my wife to go to the program.

I took a tour here and it was a nice place. The memory care unit was a bit bigger than what we wanted. We were looking for a smaller facility to not cause confusion.

Facility was clean and new looking. Victoria was very gracious and did a wonderful tour with us. One thing lacking is the level of care that my mother will require - skilled nursing and sub-acute rehabilitation.

This was a nice place. It was clean and the staff was friendly. They were attentive, and caring, but I don't think assisted living was right for us. It just wasn't a good fit for us, but I would recommend them.

They are doing a great job. We do not have any concerns at this time.