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The staff members here seem to be very friendly and really outgoing - now at times they do seem understaffed but we know that is like any place. The meals and dining service has been a great experience for our loved one - the quality of the meals is great and there is a tremendous variety. They could work on improving the availability of the transportation but other than that we would recommend the Wellington at Hershey's Mill community.... Read more
Nestled in the peaceful community of West Chester, Pennsylvania, Wellington at Hershey’s Mill provides independent living and assisted living to older adults in the area. This expansive community lends a warm ambiance of inclusion with its friendly staff and engaging amenities. Situated near Philadelphia, this community offers residents the tranquility of living far from the hustling city, but close enough to access needed big-city resources.
Explore the neighborhood on foot to easily reach the grocery store, restaurant, and pharmacy on the same street as Wellington at Hershey’s Mill. Lifelong learners can visit the nearby American Helicopter Museum at Brandywine Airport to view civilian and military aircraft. If you prefer the outdoors, hit one of the local golf courses or stroll through the Ashbridge Preserve. At Wellington at Hershey’s Mill, you can spend your time however you like!
Active seniors can start a fun new chapter of life at Wellington at Hershey’s Mill. Those in independent living enjoy provided transportation and housekeeping services. Feel secure with 24-hour emergency call response and around-the-clock staff in this community. Daily up and about checks assist those in assisted living with their health and wellness routines. These residents receive personalized care tailored to their specific needs.
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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The tour at Wellington at Hershey's Mill was done very well and hosted very nicely. The people we encountered were very friendly. We made our choice mostly based on proximity to where we live.
The staff members here seem to be very friendly and really outgoing - now at times they do seem understaffed but we know that is like any place. The meals and dining service has been a great experience for our loved one - the quality of the meals is great and there is a tremendous variety. They could work on improving the availability of the transportation but other than that we would recommend the Wellington at Hershey's Mill community.
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Response from Wellington at Hershey's Mill
January 21, 2023Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.
Husband says the food is very good and better than most places. Beautiful personal grounds and people on the site. Staff goes above and beyond, they are fairly new so don't quite have activities program that we are aware of. Fell my loved one could not be in a better place than with the Wellington at Hershey's Mill.
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Response from Wellington at Hershey's Mill
September 16, 2022We know your loved one is important to you. They’re important to us, too! Thank you for visiting, and thank you for this outstanding review.
Upon walking in the community is up to date, its bright and current and we were able to see those living in the community were out and about. The apartments are spacious, up to date and before our loved one moved in the updated the carpet, put in new hardwood, new appliances and countertops. The washer and dyer is in the unit and you get cleaning service every two weeks as part as the monthly fee. They have always been willing to work with us which we appreciate it. There is no buy in fee which was huge for us. The monthly rent is very reasonable, its a very good value that is month to month. They also really want your loved one to age in place so they are always willing to work with you if you need to bring in any outside services to help out with your loved one. They also have covered unground parking which is very nice, also each garage unit has its own storage locker. They have local transportation and doctors on sight
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Response from Wellington at Hershey's Mill
September 9, 2022It’s an honor and pleasure to have your loved one as a member of our community. If you ever have any questions, please let us know. Thanks for this lovely review.
Staff is very friendly and helpful! They bend over backwards to make residents feel welcome and comfortable.
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Response from Wellington at Hershey's Mill
August 29, 2022It’s our pleasure having your loved one as part of our community. We believe in treating our residents like family. Thank you for your feedback.
Make a short story long, this all happened very quickly as my father had an accident. He was the main caretaker of my mother when this happened. Had searched several facilities and found the Wellington to be the best out of those. The only issue with preventing from receiving a 5 overall is because Covid has kept surging and causing issues with staffing at times. But overall has been good experience. Parents are as happy as could be given the situation moving into this facility from living in their home for a very long period of time.
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Response from Wellington at Hershey's Mill
July 21, 2022It’s our pleasure having your loved one as part of our community. We believe in treating our residents like family. Thank you for your feedback.
My loved one is happy and well taken care of here. The communication with the staff is great, the Aides are wonderful about seeking me out if they need to talk to me about my loved one. The memory care unit manager is constantly in communication with me about anything. They are great at telling me how much they enjoy having my loved one in the community. Everything has been above expectations at this point for me.
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Response from Wellington at Hershey's Mill
July 21, 2022Your kind words go a long way to brighten our day. We’ll be sure to share your review with our team members. Thanks so much.
Their information is really quite nice, I think that they do a great job of presenting themselves. It has been a great experience and I would recommend Wellington at Hershey's Mill to others.
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Response from Wellington at Hershey's Mill
June 13, 2022It’s our pleasure having you as part of the family. Thank you for your feedback.
Our family had an in person tour and the staff members are so much more prepared for memory care - we are so excited to have our loved one in.
Response from Wellington at Hershey's Mill
June 1, 2022Making your loved one smile makes us smile too. We’re so glad they’re here. Thanks for all your positive comments.
This place is a joke. Do not be fooled by the smooth "salesman" who tells you all you want to hear when you visit. They are always short-staffed, with the exception of a few aides, most of them are incredibly rude, nasty and don't give.a damn about the job or the residents. My mom has rung for help multiple times, and has waited over an hour at one point. Manager doesn't return phone calls when concerns are brought to his attention and instead has a nurse take care of (or not take care of) Wish we had put my mom at the other facilities we looked at
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Response from Wellington at Hershey's Mill
April 28, 2022These reviews give us a chance to see our community through your eyes. Please contact us so we can clear up any matters that have caused you concern.
I like it here. It is clean, nice and the people are very friendly.
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Response from Wellington at Hershey's Mill
May 2, 2022It’s our pleasure having you as part of the family. Thank you for your feedback.
This community was okay but too big for my loved one and felt like she would get lost in the community. The tour was excellent just to big for my mother.
Response from Wellington at Hershey's Mill
March 7, 2022Thank you for sharing your feedback with us. We strive to provide a retirement lifestyle that fits everyone’s needs, and feedback like yours helps us improve in areas we may have missed the mark. We’d like the opportunity to discuss your comments further and gather ideas. We’re looking forward to your call.
This is a really good community. I have been happy so far if there is something that my loved one needs they are on it right away. With some things I feel like they could take some extra steps to be a little more proactive for my loved one. The staff are very sweet and attentive and they are there for us and my loved one.
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Response from Wellington at Hershey's Mill
March 7, 2022Thank you so much for taking the time to leave us a review. Our residents are our top priority, and we are so pleased you've had a great experience. Thanks again!
we toured this community and it was a very nice facility. The staff was very friendly and accommodating and made sure we were comfortable. They answered all our questions and were very informitive. The community is on the bigger side and my loved one needed something smaller.
I chose Wellington at Hershey's Mill because it had the space I needed for the money involved and it is in the same location where I used to live. I also talked to a lot of people and they were happy and I thought I would give it a shot and it turned out fine. They were having an end of year deal and I was able to get a 2 bedroom 2 bath apartment for a good price. The food here is really good, they are chef prepared meals. They have a form to fill out and I fill it out what I would like to eat and put the form in a basket. They have a ton of variety and every meal I have had has been just wonderful, you can either get it take out or eat in the dining room. The dining room has a dress code and you cannot wear any denim. They are going through some administrative changes at the moment and when I first moved it I kind of had to figure everything out myself because they do not provide instructions so I think that would be helpful to have.
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I would recommend this community to others based on my experience. The community is neat and clean and the staff is very friendly. communication could be better. The food is really good and they have activities going on
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The community is generally a good place. the communication is good between the staff and our family. They keep us well informed and return calls back in a timely manner. I would recommend this community to others based on my experience.
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My 98 year old mother was at Wellington for close to 6 years. Ever since Senior Lifestyle took took over from Benchmark Senior Living Wellington went from a 5 star facility to a 1 star facility. Food got worst, work conditions got worst (just read the staff reviews on Indeed), they got rid of good, caring people. My mother died in there in early [date removed]. Within 3 days between my mom's death and family cleaning out the apartment, a theft occurred of close to 50 valuable Swarovski crystal. I noticed a very suspicious series of events when the theft occurred. We notified senior management immediately. After speaking with the new senior management, my brother and myself left with the feeling they never really cared. They blamed it on a family member taking the crystal or another resident going into mom's empty apartment and stealing the crystal. I doubt if they even questioned their staff. The family has the feeling that the heirloom crystals will never be returned. Shame on the person who stole crystals from me deceased mother.
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The overall rating was based on the prior management team. The staff were very friendly at Wellington. There were lots of activities for the residents to choose from prior to COVID. My loved one enjoyed bingo each week. The meals were delivered in a box. The food was excellent and I was able to eat with my loved one prior to the pandemic. New management decided to charge a $150 surcharge for a lock down or COVID charge. The community was beautiful. They even decorated for all the holidays prior to COVID.
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This is the one for us! Lovely setting, larger rooms and great closet space. Modern kitchen and bathrooms. Very nice people working and living there.
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See what the neighborhood has to offer and what’s nearby:
Wellington at Hershey's Mill offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Wellington at Hershey's Mill has received an average review rating of 4.2 based on 22 reviews. See all reviews.
Call (484) 653-1200 to reach a resident at Wellington at Hershey's Mill.
To reach a resident at Wellington at Hershey's Mill call: (484) 653-1200
4.0
(5 reviews)Studio, 1bd, 2bd
Introducing Eagleview Landing, the newest senior living community in Exton, PA. The location just outside Philadelphia, Pennsylvania is close to perfect. The comfort of Independent Living, Personal Care and Memory Care is reassuring. And the luxury? Isn't that always nice? Eagleview Landing is...
3.1
(14 reviews)Studio, 1bd, 2bd, Semi-Private
Daylesford Crossing has earned it's stellar reputation on the Main Line by delivering high quality, inclusive care with a unique emphasis on lifestyle. Our community is proud to be voted the "The Best of the Main Line" and we are also certified as a "Great Place to Work."We offer a full spectrum...
4.3
(17 reviews)Studio, 1bd, 2bd, Semi-Private
Combine amazing service, great friends, and resort-level amenities and you’ve got the perfect recipe for all the comforts of home. Merrill Gardens at Glen Mills offers Independent Living, Personal Care and Memory Care all in one campus for flexibility and convenience.With amenities like a...
3.9
(34 reviews)Studio, 1bd, 2bd
Since our founding in 2003, St. Martha Villa has proudly served in the Chester County Community by providing exceptional care. Our bright, spacious, one story building is situated on a beautifully landscaped campus with numerous outdoor gardens, walking paths and even a putting green! The...
4.2
(38 reviews)Studio, 1bd, 2bd, Semi-Private
Arbour Square at West Chester is truly a unique rental community. Located in a beautiful, small town rich in history, Arbour Square stands out as something new and exciting, above and beyond the ordinary. A community where there’s always something interesting or fun going on, and where you’ll...
4.4
(8 reviews)Studio, 1bd, 2bd
We are locally owned and operated by SageLife. Our founders were pioneers in senior living; they helped define the companies that have defined the industry.Sage’s mission is to create the best home for each member of the SageLife family every day by encouraging, empowering, and celebrating...
4.0
(94 reviews)Studio, 1bd, Semi-Private, 2bd
Bellingham is a senior living community offering independent living, personal care and memory care services to seniors We also offer skilled nursing care at Parklane which is located on our campus. Centered around a quaint 18th century farm, Bellingham retirement community offers a variety of...
4.4
(21 reviews)Studio, 1bd, 2bd
Simpson Meadows is Central Chester County's premier non-profit continuing care retirement community, with more than a 150 year history of service to senior adults as a member of the Simpson Senior Services network. Our philosophy of care includes maximizing resident independence at an affordable...
4.5
(1 review)The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.