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Highgate at Paoli Pointe

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600 Paoli Pointe Drive, Paoli, PA 19301

9.4
Review score
70 reviews
Add review
9.4
Review score
70 reviews
5 star
70%
4 star
19%
3 star
4%
2 star
3%
1 star
4%
See all reviews
8.6
Review score
420 reviews
26 facilities
For pricing & availability:
(866) 374-4058
Highgate at Paoli Pointe
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Highgate at Paoli Pointe
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Stephen
-
Family/friend
4.0
Recommended
The staff have been pleasant and friendly. The staff has continued to keep me in the loop with every incident and medical issue involving my mom. I have noticed lately that my mom's room needs cleaning. The dust is collecting on the floor and under her bed. The vent in her bathroom is dust

About the facility
Highgate at Paoli Pointe

Located in the heart of Chester County, Highgate at Paoli Pointe is a Genesis community which combines all the comforts of home with the luxuries and amenities of premiere senior living.

Our 80-apartment home offers 24-hour assistance when needed while still encouraging residents to be as independent as possible. Our secure dementia unit is set up to provide care for those with varying forms of dementia and Alzheimer's. With a highly trained staff our residents enjoy specialized activities every day of the week in our dementia unit.

In addition to dementia care, we offer premier senior living services which include:

  • Private and semi private apartments with private bathrroms, kitchenettes and individual cliamate controls
  • Upscale dining in our restaurant style dining room
  • Sun room
  • Wellness center and programs
  • Numerous recreational activity options
  • Private areas for entertaining guests
  • Gardens and courtyards filled with flowers and seating areas

    Many residents enjoy the privacy of their apartments, however our community is vibrant and active, allowing you to easily make new friends, enjoy long meals in our dining room, and socialize.

    Weekly housekeeping services ensure carefree living so that you can enjoy all the activities our community offers. Our...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Highgate at Paoli Pointe

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Highgate at Paoli Pointe
Highgate at Paoli Pointe

600 Paoli Pointe Drive, Paoli, PA 19301

Merrill Gardens at West Chester reception area
Merrill Gardens at West Chester

1201 Ward Ave, West Chester, PA 19380

Morningside House of Collegeville community exterior
Morningside House of Collegeville

1421 S Collegeville Rd, Collegeville, PA 19426

Wesley Enhanced Living Main Line a CCRC community exterior
Wesley Enhanced Living Main Line a CCRC

100 Halcyon Drive, Media, PA 19063

9.4
Review score
70 reviews
9.4
Review score
70 reviews
5 star
70%
4 star
19%
3 star
4%
2 star
3%
1 star
4%
9.7
Review score
54 reviews
9.7
Review score
54 reviews
5 star
66%
4 star
20%
3 star
2%
2 star
6%
1 star
6%
9.7
Review score
36 reviews
9.7
Review score
36 reviews
5 star
66%
4 star
31%
3 star
3%
2 star
0%
1 star
0%
9.5
Review score
29 reviews
9.5
Review score
29 reviews
5 star
59%
4 star
24%
3 star
7%
2 star
7%
1 star
3%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Amenities
at Highgate at Paoli Pointe

Healthcare Services

  • Memory Care
  • High Acuity Care
  • Medication Management
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Vegetarian
  • Gluten-free
  • Professional Chef
  • Special Dining Programs
  • Pureed Meals
  • Meals Provided
  • Room Service
  • Low / No Sodium
  • Restaurant Style Dining
  • Guest Meals
  • No Sugar

Room Amenities

  • Wi-Fi/high-speed internet
  • Kitchenette
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Respite or Short Term Stays Offered
  • Garden View
  • Air Conditioned
  • Ground Floor Units
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Transportation at Cost
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Uncovered Parking
  • Covered Parking
  • Resident Parking Available

Pets

  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed
  • Pet Care Available

Common areas

  • Barber Shop
  • Library
  • Indoor Atrium
  • Computer or Media Center
  • Beauty Salon
  • Indoor Common Areas
  • Outdoor Common Areas
  • Meeting Room
  • Outside Patio
  • Butterfly garden / Hummingbird garden
  • Main Street Shops
  • Private Bath
  • TV Lounge
  • Central Fireplace

Recreational areas

  • Game Room
  • Movie or Theater Room
  • Fitness Center
  • Raised Garden Beds
  • Billiards Lounge
  • Arts and Crafts Center
  • Piano or Organ
  • Golf Course or Putting Green

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands

Languages spoken

  • Spanish
  • English

Activities

  • Happy Hour
  • Reminiscence Programs
  • Book Club
  • Intergenerational Programs
  • Mormon/LDS Services
  • Bridge Club
  • Tai Chi
  • Forever Fit
  • Day Trips and Outings
  • Visiting Rabbi
  • Montessori Programs
  • Holiday Parties
  • Buddhist Services
  • Karaoke
  • Choir / Singing Club
  • Wine Tasting
  • Brain fitness / Dakim
  • Bible Study Group
  • Dances
  • Cooking Club
  • Yoga / Chair Yoga
  • Sensory-based Programs
  • Gardening Club
  • Islamic Services
  • Cards / Pinochle Club
  • Activities Off-site
  • Current Events Club
  • Water Aerobics
  • Other Religious Services
  • Catholic Services
  • Live Musical Performances
  • Light Therapy Programs
  • Visiting Chaplain or Priest
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Quilting or Sewing Club
  • Devotional Activities Offsite
  • Qi Gong
  • Trivia Games
  • Live Well Programs
  • Wii Bowling
  • Activities On-site
  • Jewish Services
  • Stretching Classes
  • Men's Club
  • Resident Band or Musicians
  • Adventist Services
  • Art Classes
  • Devotional Activities On-Site
  • Live Dance or Theater Performances
  • Birthday Parties
  • Cooking Classes
  • Walking Club
  • Community Service Organizations
  • Pet-focused Programs
  • Protestant Services
  • Christian Services

Reviews

for Highgate at Paoli Pointe

9.4Review score70 reviews
9.4
Review score
70 reviews
5 star
70%
4 star
19%
3 star
4%
2 star
3%
1 star
4%
Genesis HealthCare
8.6
Review score420 reviews26 communities
Write a review
A Place for Mom has scored Highgate at Paoli Pointe with 9.4 out of 10 using our proprietary review score based on 31 reviews in the last 2 years. Over all time, Highgate at Paoli Pointe has 70 reviews with an average "overall experience" of 4.5 out of 5.
Overall Rating
4.5
Cleanliness
4.3
Friendliness
4.5
Care Services
4.4
Staff
4.7
Meals & Dining
4.2
Activities
4.3
Value for Cost
4.2
A Place for Mom has scored Highgate at Paoli Pointe with 9.4 out of 10 using our proprietary review score based on 31 reviews in the last 2 years. Over all time, Highgate at Paoli Pointe has 70 reviews with an average "overall experience" of 4.5 out of 5.
Parent company
Genesis HealthCare
8.6
Review score420 reviews26 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 70 reviews
Anonymous - Family/friend
Assisted Living
June 6, 2024
1.0
Verified Review
Needs much improvement
When it comes to the cleanliness, the staff put their feet up on the dining room tables. The lady at the front desk was very friendly but a lot of the staff was very hard to understand. We gave the activities a 1 because we never saw any activities gong on. I understand care is expensive, but all these nursing home I feel are crazy expensive, when you get old and have to go to a nursing home it shouldn't drain one's pockets and family members pockets. Then when you are have to purchase items over and over again, that's another cost. I feel very guilty about having to put my loved one in a home, but I really thought that they would be well cared for there and I don't feel that my loved one was.
Cleanliness
1
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
3
Value for Cost
2
Stephen - Family/friend
Memory Care
February 21, 2024
4.0
Verified Review
Recommended
The staff have been pleasant and friendly. The staff has continued to keep me in the loop with every incident and medical issue involving my mom. I have noticed lately that my mom's room needs cleaning. The dust is collecting on the floor and under her bed. The vent in her bathroom is dusty. I can't talk about the meals, since we never stayed for meals. The move in day went as expected, rough. Mom wasn't too happy with me. It also appears that Mom has been participating in activities, which I'm happy to see. I would recommend and have recommended to others Highgate at Paoli Pointe.
Cleanliness
4
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
James - Family/friend
Assisted Living
January 25, 2024
4.0
Verified Review
Happy
The facility is as advertised, good people, clean, easy to work with. I would recommend the facility to others.
Cleanliness
3
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Memory Care
January 25, 2024
5.0
Verified Review
Our Experience
My loved one was previously a resident at Highgate at Paoli Pointe. Everything was great for her at this facility, with the exception of the food. That area could use some improvement according to my loved one.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
G P - Family/friend
Assisted Living
October 4, 2023
2.0
Has really gone down hill
The legacy staff is great, but I moved my mother out because I was concerned about her safety. It seems like the newer staff (perhaps temp/contractors?) often are not good at all, and are negligent in their treatment of residents. There is a lot of turnover at all levels. Many of the "amenities" listed on this page are not really available.
Cleanliness
1
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
2
Activities
1
Value for Cost
1
Anonymous - Family/friend
Memory Care
November 2, 2022
5.0
Verified Review
I toured this facility for a friend and it was very nice. It was our second choice. It's very clean. The staff was friendly and really seemed to have good interaction with the residents. Our guide was wonderful, took their time with us, and answered any and all questions we had.
Nick G - Family/friend
Assisted Living
October 31, 2022
5.0
My dad enjoyed his time at Highgate, and the help with rehab especially. All staff have been fantastic to work with, and appreciate all the help. Thank you so much!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Nicholas S - Family/friend
Assisted Living
October 31, 2022
5.0
I thank you for all of your assistance with my dad in the past few months. You guys do an amazing job at your facility. He would of not gotten to this point if it were not for your team.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Sharon H - Family/friend
Assisted Living
October 31, 2022
5.0
Thank you so much for all your help in coordinating my mom's respite stay at Highgate! She really enjoyed her visit. The staff were all wonderful and she was well taken care of. We will be using this facility in the future if needed!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Peggy P - Resident/client
Assisted Living
October 31, 2022
5.0
Great Respite Care
All staff have been so kind. Food has been delicious and accommodations. Very comfortable. Staff here saved my life!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Kev S - Family/friend
Assisted Living
October 31, 2022
5.0
My family wanted to thank everyone at Highgate for their hospitality and care given to dad and us.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
October 31, 2022
5.0
My father is very happy in his new environment at Highgate. He loves the facility. He loves the food and he loves his own private space. My most sincere thanks for all of the hard work to get him where he is.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
John M - Resident/client
Assisted Living
October 31, 2022
5.0
Living here is great. Employees double great. Food outstanding. Courtesy highly great. How you put it all together? But you did!!!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Pat M - Toured community
Assisted Living
October 31, 2022
5.0
Highgate is a great facility, which we loved, great overview, and tour. We were very impressed with the depth of knowledge and experience with Highgate.
Cleanliness
5
Friendliness
5
Staff
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
August 23, 2022
4.0
Verified Review
Good Community, I Picked It Because It Is On A Smaller Scale
[Name removed] was wonderful to work with, and has always been willing to interact with the family in the beginning. The receptionist is extremely helpful whenever I call and tries to go above and beyond for us. The head of therapy is wonderful according to my loved one. The communication could be improved to keep the family updated better when the family isn't there. There are three meals a day provided by the community to the residents. My loved one thinks the dining room is very nice. There is always problems with the billing for us.
Cleanliness
5
Care Services
4
Meals & Dining
4
Value for Cost
4
LIsa - Family/friend
Memory Care
August 4, 2022
5.0
Verified Review
4.9 out of 5
I definitely think that the memory care unit is awesome. They do a great job. They have the appropriate facility and staffing to take care of your family members. Their communication with our family has been awesome. The standard room is great. If you do a shared room, I don't know that would be enough space. Really the only area for improvement is activities - I would just like to see more for the residents to do.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
5
Julia L - Resident/client
Assisted Living
June 30, 2022
5.0
I am very happy here. The staff is great.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kevin M - Family/friend
Assisted Living
June 30, 2022
5.0
Great Staff
I could not be more satisfied with the attention and care my MIL gets from the nursing and professional staff at Highgate. Courtesy and kindness are the motto here.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Rose M - Family/friend
Assisted Living
June 30, 2022
5.0
Assisted Living for mom
My mother is a new resident at Highgate. The admissions process was excellent, from the tour thru move-in. Staff is friendly and helpful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Anonymous - Resident/client
Assisted Living
June 30, 2022
5.0
The staff made me feel welcomed when I moved into the facility.
Cleanliness
5
Friendliness
4
Care Services
5
Staff
5
Meals & Dining
2
Viewing 1-20 out of 70 reviews

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See what the neighborhood has to offer and what’s nearby:
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Frequently Asked Questions
about Highgate at Paoli Pointe

Highgate at Paoli Pointe offers Semi-Private, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Highgate at Paoli Pointe 9.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (610) 296-7100 to reach a resident at Highgate at Paoli Pointe.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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