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APFM 2023 Best of Senior Living Awards Badge
Best of 2023 Senior Living Award
A Place for Mom Best of Senior Living Award winners represent the top 1-2% of senior care providers nationwide based on reviews from residents and families.

Highgate at Paoli Pointe

600 Paoli Pointe Drive, Paoli, PA 19301

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Highgate at Paoli Pointe community exterior
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4 Floor plans
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street view of Highgate at Paoli Pointe
Anonymous - Loved one of resident/client
5.0

I toured this facility for a friend and it was very nice. It was our second choice. It's very clean. The staff was friendly and really seemed to have good interaction with the residents. Our guide was wonderful, took their time with us, and answered any and all questions we had.... Read more

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About the facility Highgate at Paoli Pointe

Located in the heart of Chester County, Highgate at Paoli Pointe is a Genesis community which combines all the comforts of home with the luxuries and amenities of premiere senior living.

Our 80-apartment home offers 24-hour assistance when needed while still encouraging residents to be as independent as possible. Our secure dementia unit is set up to provide care for those with varying forms of dementia and Alzheimer's. With a highly trained staff our residents enjoy specialized activities every day of the week in our dementia unit.

In addition to dementia care, we offer premier senior living services which include:

  • Private and semi private apartments with private bathrroms, kitchenettes and individual cliamate controls
  • Upscale dining in our restaurant style dining room
  • Sun room
  • Wellness center and programs
  • Numerous recreational activity options
  • Private areas for entertaining guests
  • Gardens and courtyards filled with flowers and seating areas

    Many residents enjoy the privacy of their apartments, however our community is vibrant and active, allowing you to easily make new friends, enjoy long meals in our dining room, and socialize.

    Weekly housekeeping services ensure carefree living so that you can enjoy all the activities our community offers. Our...

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Learn more about the Best of Senior Living awards and this year’s winners. See all 2023 award winners.

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

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Amenities at Highgate at Paoli Pointe

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Meals Provided

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Air Conditioned

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Property Convenient to Public Transit
Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Weight limit 1-15lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Billiards Lounge
Game Room
Golf Course or Putting Green

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Outdoor Walking Paths

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Protestant Services
Catholic Services
Art Classes

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Reviews for Highgate at Paoli Pointe

4.6(65 reviews)
Write a Review
Cleanliness

4.5

Friendliness

4.5

Meals & Dining

4.3

Care Services

4.5

Activities

4.4

Staff

4.9

Value for Cost

4.3

Overall Experience
48
11
3
1
2
Date Submitted
0
26
48
Reviewer
23
28
9
4
Care Received
47
18
1-20 of 65 reviews
Sort by

5.0
Anonymous - Loved one of resident/client
Memory Care
November 2, 2022
Verified Review

I toured this facility for a friend and it was very nice. It was our second choice. It's very clean. The staff was friendly and really seemed to have good interaction with the residents. Our guide was wonderful, took their time with us, and answered any and all questions we had.


5.0
Nick G - Loved one of resident/client
Assisted Living
October 31, 2022

My dad enjoyed his time at Highgate, and the help with rehab especially. All staff have been fantastic to work with, and appreciate all the help. Thank you so much!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Nicholas S - Loved one of resident/client
Assisted Living
October 31, 2022

I thank you for all of your assistance with my dad in the past few months. You guys do an amazing job at your facility. He would of not gotten to this point if it were not for your team.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sharon H - Loved one of resident/client
Assisted Living
October 31, 2022

Thank you so much for all your help in coordinating my mom's respite stay at Highgate! She really enjoyed her visit. The staff were all wonderful and she was well taken care of. We will be using this facility in the future if needed!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Peggy P - Resident/client
Assisted Living
October 31, 2022
Great Respite Care

All staff have been so kind. Food has been delicious and accommodations. Very comfortable. Staff here saved my life!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Kev S - Loved one of resident/client
Assisted Living
October 31, 2022

My family wanted to thank everyone at Highgate for their hospitality and care given to dad and us.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Assisted Living
October 31, 2022

My father is very happy in his new environment at Highgate. He loves the facility. He loves the food and he loves his own private space. My most sincere thanks for all of the hard work to get him where he is.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
John M - Resident/client
Assisted Living
October 31, 2022

Living here is great. Employees double great. Food outstanding. Courtesy highly great. How you put it all together? But you did!!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Pat M - Toured community
Assisted Living
October 31, 2022

Highgate is a great facility, which we loved, great overview, and tour. We were very impressed with the depth of knowledge and experience with Highgate.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Loved one of resident/client
Assisted Living
August 23, 2022
Verified Review
Good Community, I Picked It Because It Is On A Smaller Scale

[Name removed] was wonderful to work with, and has always been willing to interact with the family in the beginning. The receptionist is extremely helpful whenever I call and tries to go above and beyond for us. The head of therapy is wonderful according to my loved one. The communication could be improved to keep the family updated better when the family isn't there. There are three meals a day provided by the community to the residents. My loved one thinks the dining room is very nice. There is always problems with the billing for us.

Cleanliness

5

Friendliness

No data collected

Meals & Dining

4

Care Services

4

Activities

No data collected

Staff

No data collected

Value for Cost

4


5.0
LIsa - Loved one of resident/client
Memory Care
August 4, 2022
Verified Review
4.9 out of 5

I definitely think that the memory care unit is awesome. They do a great job. They have the appropriate facility and staffing to take care of your family members. Their communication with our family has been awesome. The standard room is great. If you do a shared room, I don't know that would be enough space. Really the only area for improvement is activities - I would just like to see more for the residents to do.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

3

Staff

5

Value for Cost

5


5.0
Julia L - Resident/client
Assisted Living
June 30, 2022

I am very happy here. The staff is great.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Kevin M - Loved one of resident/client
Assisted Living
June 30, 2022
Great Staff

I could not be more satisfied with the attention and care my MIL gets from the nursing and professional staff at Highgate. Courtesy and kindness are the motto here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Rose M - Loved one of resident/client
Assisted Living
June 30, 2022
Assisted Living for mom

My mother is a new resident at Highgate. The admissions process was excellent, from the tour thru move-in. Staff is friendly and helpful.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Anonymous - Resident/client
Assisted Living
June 30, 2022

The staff made me feel welcomed when I moved into the facility.

Cleanliness

5

Friendliness

4

Meals & Dining

2

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Joan N - Resident/client
Assisted Living
June 30, 2022

So glad I moved into this community. I am thankful for all the staff who helped me adjust. I enjoy all the activities offered and it helps me have a happy day.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Valerie - Resident/client
Assisted Living
June 30, 2022

I am very happy with the care my mother is receiving. The staff are caring and compassionate. Clean rooms and fun activities. The have the rosary twice a week. Very happy overall.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Karen W - Resident/client
Assisted Living
June 30, 2022

A good place with helpful, likeable staff. Clean and comfortable. Help available when needed, otherwise good privacy and independence.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


4.0
Anonymous - Resident/client
Assisted Living
June 30, 2022

The staff here are very kind, helpful and understanding. Everyone was very welcoming when I moved in and eased my anxiety. The building feels like a family to me.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

4

Staff

5

Value for Cost

5


4.0
Anonymous - Resident/client
Assisted Living
June 30, 2022

I had a very good stay and the staff was very friendly.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


Viewing 1-20 out of 65 reviews

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Frequently Asked Questions about Highgate at Paoli Pointe

Highgate at Paoli Pointe offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Call (610) 296-7100 to reach a resident at Highgate at Paoli Pointe.

To reach a resident at Highgate at Paoli Pointe call: (610) 296-7100



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.