Harvester Place

Our contact was [name removed]. We setup a meet/greet/tour and at reception area signed in through Kiosk which also took our temperature in line with COVID procedures. Upon arriving we found the parking lot very spacious and clean - the area is right off of the expressway and surrounded by trees. The lobby was clean an odor free - a part of the lobbby is currently setup for family visits (2 family members at a time). After our discussion with [name removed] in her office she walked us outside around the facility to show us not only the surrounding area but we also wanted to look into rooms and activity areas that due to COVID we couldn't do inside. On our walk we were able to see residents watching TV in the activity area and got a glimpse of the courtyard also available to residents to stroll weather permitting and other outdoor activities. Upon returning to [name removed]'s office we watched a video tour that highlighted more closer each area, safety walking railings were along the hallway and in washrooms, we were happy to see that the rooms have private motion detectors (no cameras) that beep at the nurses station to alert when a resident is up and about (mostly needed at night), also [name removed] noted that the staff is awake 24/7 on 8 hour shifts and do not sleep while residents sleep. Security seems good here as well with staff having a fob key to enter and exit the facility's security doors. Each room has a closet as well and a washroom (cabinets are locked). There is a Jack/Jill room where only the washroom is shared. Then there is a combined room where literally two people sleep and share a room. We were shown a sample menu to see their weekly meals. This site also has 3 activity assistants (music therapy, rosary, piano player to name a few) once a month is movie night. One caregive to 8 residents; visits are setup through Genius link that families link to schedule a visit. Harvester Place also has a pharmacy plan through medication management partners. [name removed] showed us a sample of how medicines are sorted by each resident's daily meds (breakfast, lunch, dinner in separate little bags), however, for a fee a resident could have the nurse sort their pills. There is also a Dr. available on staff that also makes weekly visits. This facility is associated with Hinsdale hospital. Additional fees for this facility are like other facilities which include a move-in fee, incontinence care program $400, and any pharmacy co-pays or outings.

The staff is extremely helpful and friendly. They took great care of our friend. They were very accommodating, and on short notice they were able to find him a spot and take really good care of him. They emailed us once a week with updates on the Covid situation. And they did arrange for outdoor social distancing meetings after a while, when visits inside were not feasible. I would definitely recommend Harvester Place.

The food is good. I would recommend them to a friend. The room sizes and layout are good. They have an outdoor space for the residents. The staff is good at getting back to me if I have any questions. They have been good at setting up times to visit.

The leadership and staff are excellent. The facility is kept up very well. My observation is that the residents are happier than in other facilities I have visited. There are only 2 issues I wish to note. The employee “filming” incident should have been handled better. Specifically, while there will always be bad people/employees, HP should have been much more transparent to both the families of residents as well as the general public. Regarding the COVID issue, the lack of transparency directed by Anthem Corporate was misguided and disastrous for your reputation. Most people would have been understanding of the situation as they know the leadership at HP is tremendous. However, it is the local employees who have had their reputations tarnished by this situation. I hope the PR firm, lawyers and corporate executives who advocated this policy are terminated for gross incompetence and abject stupidity.

My mother has been living at Harvester Place for the past two years. I am very pleased with the service provided by [name removed] and her staff.

My mother-in-law has resided at Harvester Place for over two years. She has Dementia, and has become progressively worse. The care she has received has been outstanding. They not only care for the body, but the mind. We, as her family, are kept apprised of her condition. This has been especially important during these past several months while we've been going through the Covid-19 pandemic. Mom's been having trouble dealing with not seeing anyone, and phone calls seem to agitate her. Everyone in the family calls her, but she doesn't seem to understand why we're not coming to see her. It's a difficult time. I really appreciate all the caring the people at Harvester provide for her.

Wonderful, caring staff who looks out for each individual and their needs. Along with the size, layout and cleanliness of the facility, this is five star living for my Mom.

I moved my aunt into Harvester a little over a year ago. Her best friend was already there and we were able to get their suites next to each other! The first several months, my aunt had a lot of medical needs and trips back and forth to the hospital and rehab and then back to Harvester. The staff was amazing with both my aunt and helping me to navigate this new territory for me! They communicated continually with myself and the hospital and rehab center so the transitions for my aunt went smoothly. When she returned to Harvester, it was definitely a 'homecoming' and all the staff welcomed her back and helped her to adjust. The atmosphere there is very open, friendly, caring and loving. I am extremely happy with Harvester!

I moved Mom to Harvester Place on [date removed], from another facility in the northern suburbs. I liked the spaciousness of the layout at Harvester - especially the living room/dining room area, which is filled with natural light during the daytime, thanks to the wonderful skylights. Move-in day was a breeze, thanks to the many staff members at Harvester who helped get Mom's things set up. A few glitches in the following months gave me cause for concern, but they were quickly straightened out by the director, [name removed]. Seven months on, I am so glad I chose Harvester for Mom. They kept in touch with me all through my Mom's battle with Covid, letting me talk to her on the phone whenever I asked, and so on. I am no convinced that Mom is getting the highest possible level of care at Harvester Place. More than that - she's getting love.

Harvester Place is a wonderful community! Our family recently toured this facility and we were so impressed! [Name removed], he community relations director could not have been more wonderful. [Name removed] was so professional, polite and spend so much time answering all of our questions — in addition, the entire staff was so friendly and engaging with the residents. A five star community!

Very modern and new. Spacious. Some high tech features, like motion detection, keep residents safe while less intrusive.

When researching memory care facilities for my mother this week, Harvester Place was among my top choices . I loved the cheerful rooms and the bright long hallways that would be great for my mom to do her daily walking. The common areas for the seniors reminded me of a pulling over to a homey restaurant while driving home. Price wise it actually lower than our final choice which we had to make only because of location to our home. But if I lived closer in Burr Ridge I would have chosen Harvest without hesitation.

Caring, compassionate caregivers. Clean, bright, welcoming facilities.

We are very impressed with the care our mother is receiving at Harvester Place. Everyone is incredibly kind, responsive to questions and it is a warm and caring environment. We couldn't be happier with our choice. We toured several communities and Harvester Place met all of our criteria. Very pleased.

We were very happy with the tour. Looks like it may be a great fit for mom. We should be able to make a decision in the next day or so.

We moved my mother into Harvester place 2 months ago and have been very please with the transition. Our tour guide [name removed] was amazing and [name removed], the director of nurses has been very helpful. [name removed], the activities director has been amazing with mom, as have many of the CNA's. She loves the food and Live Music time. We couldn't be happier with our choice of memory care facilities!

I researched and visited several memory care communities before deciding on Harvester Place. The Harvester Place environment is warm and inviting where residents are really made to feel at home. There are always nurses on duty and they are all extremely professional. The staff is genuine and friendly, but their caring relationship with each resident makes it very special. I feel comfortable having my mom as a resident in the Harvester Place community. I know she is safe and being well cared for.

My parents live here currently. The staff has been very compassionate and caring. The director is young and seems to be really involved. The nurses are good; I’ve even been told that the head nurse will spend the night every so often to make sure everyone is doing okay. They make sure the CNAs are assigned to the same rooms so there’s some consistency with the residents. Everyone we’ve met seems to be really hands on with the care the residents need. My parents are always neat and clean and they get 3 meals a day. The facility has plenty of activities available like puzzles, coloring, reviewing the news, bingo, and chair exercises. During the holidays they threw a Christmas party with a Santa exchange and even brought Girl Scouts in where my Mom was able to help ice cookies. The building is nothing but open space and the residents can walk around all day if they want to. Their ratio is 1 caregiver to 6 residents, so there’s a lot of one on one care. We’ve heard nothing but good reviews from other people who have loved ones living here and all in all, it’s been a pretty good experience. I would recommend them and have already done so.

I have been a CNA for going on 15 years. This facility is like no other I have seen. They also really make their employees feel valued many places lack that.

Although my mother was only at Harvester Place for about 4 months until she passed, she received the best care. Compared to other facilities she has occupied this was absolutely the best. I am thankful for the loving she received while she was a resident. Thank You.