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Providence Living at Hunter's Creek
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reviews","overallRatingCounts":[{"rating":5,"count":13,"percentage":58},{"rating":4,"count":7,"percentage":32},{"rating":3,"count":1,"percentage":5},{"rating":2,"count":1,"percentage":5},{"rating":1,"count":0,"percentage":0}],"topTenReviews":[{"reviewTitle":"A great facility with a caring staff! ","reviewContent":"One thing that is a positive is the email explaining their safety and procedures for the hurricane coming. Also, they made a personal call to verify [name removed] would be staying here. As I arrived today, I could see preparations under way for the upcoming hurricane. Makes all the family feel less anxious!\nOne thing that was a negative when [name removed] first moved in was the staff was always assigned different residents instead of [name removed] always having the same few. It took extra time for them to get to know [name removed] and her needs. It caused a few problems for the first few months. \nNow, that she has been a resident for a while, this is a positive. All the workers at the facility (whoever sees her and wherever they see her) know her and her situation. \nSo, the negative became a positive!! \nI would have future residents ask about the wait time when the residents push their button for help. Providence was very honest about it. Sometime quickly but other times can take a few minutes. I feel no other facility would do better with this!","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great Staff and very professional","reviewContent":"5 on everything! Providence Living is a great facility and the staff members there are great...I would highly recommend Providence at Hunters Creek community to other families who may need a place for their loved ones.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Peace of Mind & Cleanliness","reviewContent":"The toilet paper/paper towels/trashbags etc is not included in rent. I think it should be.\n\nThe sales guy we initially met with was great. It is a very clean facility. \n\nI would recommend Sonata. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A concerned resident ","reviewContent":"When it comes to the meals and dining service, the service and the time you have to wait to place an order which is one and half hour more than once has happen. 30 minutes or more most of the time.","reviewerDisplayName":"Anonymous","experienceTypeId":3,"experienceTypeName":"I live or lived in this community"},{"reviewTitle":"Review for Sonata Hunter's Creek","reviewContent":"Location was a big factor. Also, we know it had the best reviews. We were satisfied with it when we toured. We don't think any place else would be better necessarily and still feel that way.The quality of food is fine. I feel like they are short on staff.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Great place for Mom","reviewContent":"My mother is currently a resident at Sonata Hunter's Creek and most everything has been great for her at this facility so far. The only complaint has been the food. The quality and variety are not great, according to my mother. It's a lot of common frozen food that changes very little, especially considering a legitimate chef is in charge of the kitchen. Plus the facility is very understaffed for the dining room. There are usually only one or two servers for the entire dining hall. The meals take an average of two hours to complete because of the slow service. Because eating is usually the highlight of an elderly persons day, this should be corrected because everything else at Sonata Hunter's Creek is excellent. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"A Christian place for aging parents","reviewContent":"My mother is currently a resident at Sonata Hunter's Creek. This facility is good. The staff is very friendly. The food is not very healthy. My mother has heart problems and diabetes but the food is mostly fried. Communication with the family is below par. They don't communicate well with us and my mother gets things confused. It would be great if they would work with us more instead of just telling my mother things. ","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Friendly and conscious staff...beautiful facility.","reviewContent":"Our loved one was only at Sonata Hunter's Creek community for 2 weeks for respite care, however she was on the memory care side for two weeks and the staff members working there were very good. \n\n","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"},{"reviewTitle":"Nice community but needs improvement","reviewContent":"The community is clean. It has been the best place, but they can improve on somethings. They are all friendly. My loved is fine with the food. They do the samething with the activities, and they can do better with keeping the residents engaged. We have to stay on top of the staff, to make sure that they are properly taking care of my loved one, especially when it comes to providing medication. The communicatin with the Executive Director has been good.","reviewerDisplayName":"Anonymous","experienceTypeId":4,"experienceTypeName":"I'm a loved one of a resident or client"}],"parentOrgReview":{"name":"Providence Senior Living","slug":"providence-senior-living-1450232","averageReviewScoreDisplay":8.1,"communityCount":5,"reviewCount":86}},"communityName":"Providence Living at Hunter's Creek","leadgenCompleted":false}
1410049
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1701 Ball Park Road, Kissimmee, FL 34741
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At Providence Living at Hunter's Creek, we’re known for personalized care that weaves each resident’s tastes, preferences and choices into the day’s activities, programming and dining services. Personalization carries over to our staff and team members who develop care plans fully reflective of the individual. That’s because Providence Living at Hunter's Creek emphasizes the value of freedom to make daily choices as a fundamental element in senior living.
At Providence Living at Hunter's Creek, we’re known for personalized care that weaves each resident’s tastes, preferences and choices into the day’s activities, programming and dining services. Personalization carries over to our staff and team members who develop care plans fully reflective of the individual. That’s because Providence Living at Hunter's Creek emphasizes the value of freedom to make daily choices as a fundamental element in senior living.
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