Brookdale Conway

5501 East Michigan Street, Orlando, FL 32822

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Brookdale Conway in google map
street view of Brookdale Conway

About the community Brookdale Conway

Conveniently located in Conway Florida, a suburb of Orlando, residents can look forward to compassionate care and one-on-one support at Brookdale Conway. You can find this community in a quiet, residential neighborhood just minutes from downtown. Brookdale Conway offers residents the perfect combination of quiet living and convenient access to many area businesses.

Here, residents receive the services they need, when they need them most. To avoid surprise costs, trusted team members work with you to determine your specific needs. If you’re seeking assisted living services, such as assistance with mobility, medication management, bathing, or other personal tasks, you can find support here each and every day.

Those in search of memory care can also look forward to a vibrant and supportive lifestyle. Through the signature Clare Bridge program, residents receive gentle guidance and can participate in rewarding activities each day. Regardless of your unique care needs, residents and families can breathe a sigh of relief knowing that staff is available 24 hours a day, seven days a week to be alerted to any emergencies. Additional on-site security features include a 24-hour security system, monitored entrances and exits, and keypad entries. While staff assists with transportation, meal preparation, home maintenance, and housekeeping,...

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Senior Living Options Offered

Assisted living
Memory care

Pricing for Brookdale Conway

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo
Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Conway

Community Details at Brookdale Conway

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Vegetarian


Reviews for Brookdale Conway

3.8

(32 reviews)

Write a Review

Cleanliness

4.0

Care services

3.7

Staff

4.0

Meals & dining

4.0

Activities

4.0

Value for cost

3.5

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1-20 of 32 reviews
4.0
October 12, 2021
anonymous - Sibling of resident/client
This is the way it is

We chose Brookdale mainly due to the convenient location to us so I could get there quickly if need be. I think they need to check on the residents more often. The personnel in the halls are very loud and that is not respectful to the residents. We have some communication issues with the administrative staff as well and getting things passed on. In the shared rooms, the residents are allowed to have pets, but I think if residents have pets they should have their own private rooms. I do think that they need a camera installed that way when residents wander and things get stolen, they would be able to figure out who it was and what happened. On the weekends, they have limited medical techs on the floors and only 1 nurse, they have 20 residents. I would still recommend them, I just think some changes need to be made.


3.0
September 28, 2021
anonymous - Toured community
Our Tour Experience

Brookdale Conway's reputation preceded them. I had not heard good things about them and felt the same as what I had heard after touring there.

Response from Brookdale Conway

October 1, 2021

We appreciate you taking the time to visit and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care for each resident and we will share your feedback with our management team for review.


5.0
September 16, 2021
anonymous - Toured community
Tour of Brookdale

Brookdale is a nice place and all of the staff were friendly and helpful during our tour. It was a little older of a place compared to others that we looked at.


3.5
July 1, 2021
anonymous - Child of resident/client
My review of Brookdale Conway (Brookdale)

Our loved one really likes it there, and she does call it her home, but we are having a few issues with the staff. We aren't sure if they are understaffed, but they have not been putting our loved ones brace on at all, or the ointment that is needed for her leg. We are also have trouble with them sending our loved one prescription to a different place then what was request.


5.0
June 2, 2021
J W F - Child of resident/client
Verified Review
Caring Place, Very Clean, Very Friendly

Brookdale Conway is a great place and you should check into it. The staff cares about the residents and this stands out to me. The food is enjoyed by our loved one. The pricing can be confusing and billing seems off. We received a bill that was higher and we are still waiting on an explanation.


4.0
March 12, 2021
anonymous - Child of resident/client
Our experience with Brookdale so far

We chose Brookdale Conway because the proximity from where we live, the al acart nature of some of the daily living add ons so it was not a one size fits all facility. The room sizes here are decent for what she needs. The only negative feedback would be the communication, with covid issues they have been proactive as far as communication to family. The only issue we have had is the lack of walking people through getting fully integrated into the community, we could not figure out who to contact for certain things. I would recommend them to others who are looking.


5.0
December 16, 2020
Ruth Hilbert - Loved one of resident/client
Verified Review
Awesome!

They have quite a bit of activities for the residents, like exercise classes, sing a longs, and arts and crafts which our loved one enjoys. Overall we are pleased with them, and he is pleased with his room. We would recommend this community to others.


2.0
October 22, 2020
Dede - Loved one of resident/client
research your facilitys

For the amount of money you pay they do not have the quality of care or activities that should be provided look around there are better places around the same price....


2.0
August 26, 2020
Anonymous - Loved one of resident/client
Brookdale memory care experience

The nursing administrator was not friendly at all, but the rest of the staff was. They did bake cookies, and they have an outdoor garden area where they get to go outside everyday. My dad is in memory care so it is harder to do activities. If you are a resident living in the front part of the facility the food was great. But if you lived on the memory care side there wasn't much of a variety. The rooms they had were spacious, but dated.


5.0
January 8, 2018
Anonymous - Loved one of resident/client
Verified Review
Everyone Is Treated With Dignity

Brookdale Conway has been wonderful. The community is clean, and the staff is always polite, and attentive. They take time to get to know who everyone is, and I'm certainly very impressed by the way they treat all the residents there. Everyone is treated with dignity, which is excellent. The administrative staff have also been great. They are so helpful and easy to work with. I love that the community is in such a convenient location. It is about a mile away from me, so it is so easy to visit often. I would absolutely recommend Brookdale Conway to other families.


4.0
December 22, 2017
Anonymous - Toured community

The sales person was new and could not provided very much information. I have followed up with an e-mail of questions. This place does not require the person to assist in transferring, so that was a big plus. The pricing is a la cart, which I'm not too happy about. It was clean with wide hallways and nice sized rooms. It reminded me more of a rehab center which is not a bad thing. The ratio of caregivers to patients is 1/4 which is really excellent.


2.0
December 19, 2017
Anonymous - Toured community

Director of sales was not available, we toured the Facility with [Removed] who is in charge of the kitchen and meal preparation. Had additional questions that he could not answer. [Removed] was very friendly and did a good job showing us around.


5.0
November 8, 2017
Anonymous - Toured community

I met with John the adviser and got some information on prices and services. I didn't take a tour. I have some more to think about.


5.0
September 25, 2017
Anonymous - Loved one of resident/client
Verified Review
Good care for a friend

The care at this is very good. We like knowing that she is happy and does the variety of meals. The staff is caring and attentive to her needs. The community is clean and maintained. We like knowing that she is in a good environment with good care. We would recommend this community to other families


3.5
September 15, 2017
Anonymous - Toured community
Verified Review
Tour well done

This is a very nice assisted living community and the staff did a very good job during my tour here, they showed me all around and answered my question. I just felt that it was not the right fit for myself but worth a tour to see for yourself.


4.0
March 21, 2017
Anonymous - Toured community
Verified Review
My tour

This looked like a nice clean community when I visited. The people I met were nice and they did offer some daily activities. This community is more for assisted living and dad was looking for a more independent active community.


3.0
March 16, 2017
Ken Weaver - Loved one of resident/client
Verified Review
Good But Can Improve

The Good: 1. Clean (no pee smell) 2. Friendly Staff The Not So Good: 1. Health Assessment prior to admission DID NOT PROPERLY IDENTIFY Medical Needs and, more importantly, "Medical Costs" 2. The "Activities" don't seem to be as helpful and intense as "advertised" ..... While the Calendar looks full and effective, many of the activities either do not happen or a "weak" activities 3. Their "rules and requirements" are VERY RIGID and diminish the experience which is not what one needs when facing this situation with a loved one


4.5
March 4, 2017
Anonymous - Loved one of resident/client
Nice place, friendly people

My friend resides at this facility and I visit often. The staff is always friendly and inviting. The rooms and facility are clean and no odors are present. I was able to participate in dining and musical activity. The food was good and offered many choices. The staff seem to be involved in many jobs and the same people can be seen in the dining room, doing the laundry and giving care. I would recommend this facility for others.


5.0
December 6, 2016
Anonymous - Loved one of resident/client
Verified Review
Nice vacation!

The staff was great on the visit that my father in law had. He enjoyed it and the meals were good. The people were helpful and they welcomed him. We thought that all had gone good for the both of us with this stay.


3.0
November 30, 2016
Anonymous - Toured community
Verified Review
Too much like a nursing home!!

When I had to spoke to the administration at this community I did not like the fact that they offered only single room apartments. I would have wanted my parents to be able to have the same room and not be separated. I also thought it was too much like a nursing home instead of an assisted living home. Overall it was just not the right fit for my mom and dad.


Neighborhood around Brookdale Conway

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Brookdale Conway in google map

Frequently Asked Questions about Brookdale Conway

Brookdale Conway offers Studio, 1 Bedroom and Semi-Private. Learn more.

Brookdale Conway has received an average review rating of 3.8 based on 32 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.