Montclare Supportive Living Community

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2 Reviews

• (2)

  A Place For Mom

My comments are meant to be a help for family members that have a loved ones living at Montclare-Lawndale. My brother was a resident there from [dates removed]. When he completed his original application and all required paperwork he did not have a Power of Attorney on file, he was in pretty good condition health wise. As a family member we had no knowledge of him moving to this facility. All was going well. However, he became ill, was transported to to a local hospital, from there he was referred and transported to a Rehabilitation Facility. During that time Montclare destroyed/threw out all of his belongings without any notification to him or a family member. We were told because there wasn’t a Power of Attorney on file the facility followed the rules in destroying all of his belongings. I was told by a State of Illinois Agency, the rule is a 30 day notification is required. That never happened, I strongly suggest Family Members of Montclare Supportive Living review the loved one file and make sure there is a Power of Attorney on FILE. I have been unable to properly resolve this issue. Thank you very much.

I am very happy and pleased with this facility so far. All of the staff members have been so helpful and very accommodating. I really like the director and she was amazing in getting my cousin set up and finalizing the paperwork. When I went to go move my cousin in, the facility didn’t have a one bedroom apartment that was unfurnished. Instead of having us look for a new place or downgrading to a studio, they offered us a one bedroom furnished apartment for no extra charge! From what my cousin has told me, the food is good and the staff is actually able to keep up with her when she goes on her walks. They do offer activities like field trips, an in-house beauty salon, and speech/physical therapy. I would recommend this facility to other families.