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The Brookdale Lake Shore Drive facility was excellent - their attention to detail was really good and the room our loved one had was just gorgeous and super lovely. There was a little deck where the residents could go and plant some flowers and vegetables. That was a really nice touch and they could sit outside and relax. Our one and only complaint was there is just not enough elevators - our loved ones room was way high up and at meal time sometimes you had to wait a long while for an elevator. The staff members were very personable. The restaurant was incredible, the room had a full kitchen. The activities were great for socialization - plenty of opportunity for the residents to interact with one another. We would recommend this community to other families based on the experience we had.... Read more
It’s time to exchange your burdens and stress for the lifestyle you desire most, at Brookdale Lake Shore. Located in the gleaming city of Chicago, Illinois, you will find yourself surrounded by stunning views of Lake Michigan and the city's vibrant skyline. Whether you are seeking independent or assisted living services, Brookdale’s trained team members communicate with you directly in order to learn and support your needs.
Brookdale’s assisted living program is designed to promote residents’ independence and freedom. Before you move in, a care assessment is provided to determine the services you desire, such as assistance with bathing, dressing, medication management, or other personal tasks. You can choose to receive as much or as little help as you desire. Families and residents alike can embrace peace of mind knowing attentive staff members are available 24 hours a day, seven days a week to be alerted to any emergencies. An alert system is also used as an extra safety measure on-site.
In addition to safety, residents can look forward to assistance with meals, housekeeping, and home maintenance. The concierge service can help with personal requests, and transportation assistance is provided, as needed. While your chores melt away, you can check out...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Activities Offsite
Activities Onsite
Beautician Onsite
Devotional Services Offsite
Devotional Services Onsite
Indoor Common Areas
Meals Provided
Outdoor Common Areas
Private Bath
Vegetarian
Review Score
50 reviewsOut of 10
5 star
40%
4 star
44%
3 star
8%
2 star
6%
1 star
2%
A Place for Mom has scored Brookdale Lake Shore Drive with 8.2 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Lake Shore Drive has 50 reviews with an average "overall experience" of 4.1 out of 5.
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The workers only come to get a check.
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Response from Brookdale Lake Shore Drive
May 26, 2023We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.
The Brookdale Lake Shore Drive facility was excellent - their attention to detail was really good and the room our loved one had was just gorgeous and super lovely. There was a little deck where the residents could go and plant some flowers and vegetables. That was a really nice touch and they could sit outside and relax. Our one and only complaint was there is just not enough elevators - our loved ones room was way high up and at meal time sometimes you had to wait a long while for an elevator. The staff members were very personable. The restaurant was incredible, the room had a full kitchen. The activities were great for socialization - plenty of opportunity for the residents to interact with one another. We would recommend this community to other families based on the experience we had.
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No program or fitness director-Broken exercise machines in fitness room for last six weeks-No cleaners, ATM, salon for nails/massages any longer; Exec Director hides in his office all day.
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No data collected
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Response from Brookdale Lake Shore Drive
May 12, 2023We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.
The staff is super helpful, polite, and welcoming! Residents are very kind, sweet, and memorable. I love it here. I always come in and leave with a smile on my face from the impactful connections that are made everyday.
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The views from. Brookdale Lake Shore Drive are amazing. The park, Lake Michigan, Belmont Harbor, Diversey Harbor and the skyline! The dining experience is amazing! Great variety, friendly staff, beautiful surroundings!
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Brookdale is currently short staffed and the assisted living team is stretched thin. Hopefully this will get corrected. I want to stress, I do believe that Brookdale is doing their best given the difficulty in recruiting staff members.
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Our first impression right away was very positive all due to the staff there - they have this desire to really help and care for the residents there. They are so willing to accommodating our loved ones needs and our families needs. The food there is fantastic and they have a good amount of activities.
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We had a good tour experience with Brookdale Lake Shore Drive, but we were looking for a place that offered a little more independence than they did
If you are 80 or over you may like it, I am a bit younger so the crowd is much different for me. The staff are very pleasant and very helpful with everything, and overworked.
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Response from Brookdale Lake Shore Drive
October 26, 2021We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. We would welcome an opportunity to discuss any concerns you may have and encourage you to reach out to our management team.
I would absolutely recommend the community to others. If I ever find myself in the same situation, this is the place or a place like this I would want to be. It is excellent. Sometimes the food isn't as hot as my loved one would like it to be.
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No data collected
No data collected
No data collected
5
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All staff pleasant, good location. Except for Senior Living most entrees, soups and sauces too salty. Need nutritionists to make changes. Laundry room unattended! Filthy garbage all over. Machines dirty dryer dirty, needs repair for months. Door has to be prop to a chair to keep closed. Wrapped and garbage are left scattered always. Trash and garbage chute overflowing often! Cockroaches cited in the laundry room, trash area, and even on the first floor.
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#1- friendly staff, great location. #2- Meals overly salted, vegetables always overcooked, no nutrients. Separating salt from entrees would be a better suggestion. #3- Trash chute mostly overloaded and Spilled to the floor. Left that way for days. #4- Laundry room tissues not removed from garments. Thrown all over the floor and in tumbler.
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Very disappointed. No communication with tenants, unbelievably long wait for issues to be resolved, if ever. Doors to laundry room too hard for an old person to open. Washing machines and dryer in unit industrial size for me to reach, have torn my rotator cuff and pulled muscles from reaching both appliances. And food is barely edible! Not what I was promised. Some of this has nothing to do with covid-19, just poor management.
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The care we have received during the pandemic, exceptional. The food has failed some. at least have better hearty options.
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Well run community. The needs of residents are well met. The handling of the Covid-19 has been exceptional.
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Excellent in all respects. Even though we're on lockdown due to Coronavirus, better than getting it!
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Excellent residents. Staff aims to make this your home. Residents have excellent programs that keep us alert, imaginative, busy. We write plays, poetry, have a symphony, chorus, encourage families to join us be one in the community. If you can find other residences like this, don't hesitate, come and be part of the group. We are family!
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A difficult time for a review at the Covid-19 issue. The staff all have gone above and beyond to keep us safe. I'm sure that no other place could be better. They are providing activities for getting together/visiting family, etc.
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Great location and view. Wonderful building and decor. Exceptionally kind and caring employee. Leadership = superior. Programs are numerous. Safety first always! Emergency apt buttons and emergency necklace. Employees have been heroic during the pandemic. Attracts exceptionally interesting residents!
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I think the community has done a very good job keeping us safe during the pandemic. I'm quite satisfied living here. In ordinary times there are enough classes and entertainment to keep one occupied. The food is consumable, overall, quite good, but certainly not exceptional. The staff here has been helpful during this pandemic period and the young helpers have really excelled.
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See what the neighborhood has to offer and what’s nearby:
Brookdale Lake Shore Drive offers 1 Bedroom and 2 Bedrooms. Learn more.
A Place for Mom has scored Brookdale Lake Shore Drive 8.2 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (773) 880-2960 to reach a resident at Brookdale Lake Shore Drive.
To reach a resident at Brookdale Lake Shore Drive call: (773) 880-2960
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.