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Brookdale Lake Shore Drive

2960 North Lake Shore Drive, Chicago, IL 60657
8.2
Review Score
50 reviews

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Barbara - Loved one of resident/client
5.0
our families experience

The Brookdale Lake Shore Drive facility was excellent - their attention to detail was really good and the room our loved one had was just gorgeous and super lovely. There was a little deck where the residents could go and plant some flowers and vegetables. That was a really nice touch and they could sit outside and relax. Our one and only complaint was there is just not enough elevators - our loved ones room was way high up and at meal time sometimes you had to wait a long while for an elevator. The staff members were very personable. The restaurant was incredible, the room had a full kitchen. The activities were great for socialization - plenty of opportunity for the residents to interact with one another. We would recommend this community to other families based on the experience we had.... Read more

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About the facility Brookdale Lake Shore Drive

It’s time to exchange your burdens and stress for the lifestyle you desire most, at Brookdale Lake Shore. Located in the gleaming city of Chicago, Illinois, you will find yourself surrounded by stunning views of Lake Michigan and the city's vibrant skyline. Whether you are seeking independent or assisted living services, Brookdale’s trained team members communicate with you directly in order to learn and support your needs.

Brookdale’s assisted living program is designed to promote residents’ independence and freedom. Before you move in, a care assessment is provided to determine the services you desire, such as assistance with bathing, dressing, medication management, or other personal tasks. You can choose to receive as much or as little help as you desire. Families and residents alike can embrace peace of mind knowing attentive staff members are available 24 hours a day, seven days a week to be alerted to any emergencies. An alert system is also used as an extra safety measure on-site.

In addition to safety, residents can look forward to assistance with meals, housekeeping, and home maintenance. The concierge service can help with personal requests, and transportation assistance is provided, as needed. While your chores melt away, you can check out...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Brookdale Lake Shore Drive is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Lake Shore Drive

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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1 Bedroom
Starting at
$XXXX
/mo

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2 Bedrooms
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Brookdale Lake Shore Drive

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Amenities at Brookdale Lake Shore Drive

Community Details at Brookdale Lake Shore Drive

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Private Bath

Vegetarian


Reviews
for Brookdale Lake Shore Drive

Write a Review
8.2
Review Score
50 reviews

Review Score

50 reviews
8.2

Out of 10


5 star

40%

4 star

44%

3 star

8%

2 star

6%

1 star

2%

A Place for Mom has scored Brookdale Lake Shore Drive with 8.2 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale Lake Shore Drive has 50 reviews with an average "overall experience" of 4.1 out of 5.

How we score communities
Cleanliness

4.3

Friendliness

4.4

Meals & Dining

4.1

Care Services

4.1

Activities

4.2

Staff

4.7

Value for Cost

4.1

Overall Experience
20
22
4
3
1
Date Submitted
3
6
9
Reviewer
22
12
14
2
Care Received
4
46
1-20 of 50 reviews
Sort by

2.0
Anonymous - Resident/client
Assisted Living
May 19, 2023

The workers only come to get a check.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

2

Activities

4

Staff

4

Value for Cost

2

Response from Brookdale Lake Shore Drive

May 26, 2023

We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. We would welcome an opportunity to discuss any concerns you may have and encourage you to contact our management team.


5.0
Barbara - Loved one of resident/client
Assisted Living
May 11, 2023
Verified Review
our families experience

The Brookdale Lake Shore Drive facility was excellent - their attention to detail was really good and the room our loved one had was just gorgeous and super lovely. There was a little deck where the residents could go and plant some flowers and vegetables. That was a really nice touch and they could sit outside and relax. Our one and only complaint was there is just not enough elevators - our loved ones room was way high up and at meal time sometimes you had to wait a long while for an elevator. The staff members were very personable. The restaurant was incredible, the room had a full kitchen. The activities were great for socialization - plenty of opportunity for the residents to interact with one another. We would recommend this community to other families based on the experience we had.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


2.0
Susan D - Resident/client
Independent Living
May 9, 2023
Not What Was Promised!

No program or fitness director-Broken exercise machines in fitness room for last six weeks-No cleaners, ATM, salon for nails/massages any longer; Exec Director hides in his office all day.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

No data collected

Activities

3

Staff

4

Value for Cost

2

Response from Brookdale Lake Shore Drive

May 12, 2023

We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to further discuss.


5.0
Carolina M - Industry reviewer
Independent Living
December 23, 2022
The best community!

The staff is super helpful, polite, and welcoming! Residents are very kind, sweet, and memorable. I love it here. I always come in and leave with a smile on my face from the impactful connections that are made everyday.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
John - Industry reviewer
Independent Living
December 23, 2022
Great location!

The views from. Brookdale Lake Shore Drive are amazing. The park, Lake Michigan, Belmont Harbor, Diversey Harbor and the skyline! The dining experience is amazing! Great variety, friendly staff, beautiful surroundings!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Tom - Loved one of resident/client
Assisted Living
November 1, 2022
Verified Review

Brookdale is currently short staffed and the assisted living team is stretched thin. Hopefully this will get corrected. I want to stress, I do believe that Brookdale is doing their best given the difficulty in recruiting staff members.

Cleanliness

4

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

5

Staff

4

Value for Cost

3


4.5
D.M. - Loved one of resident/client
Assisted Living
February 28, 2022
Verified Review
great circle of care

Our first impression right away was very positive all due to the staff there - they have this desire to really help and care for the residents there. They are so willing to accommodating our loved ones needs and our families needs. The food there is fantastic and they have a good amount of activities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4.5

Activities

5

Staff

5

Value for Cost

4.5


4.0
anonymous - Toured community
Independent Living
February 18, 2022
Verified Review
Tour of Brookdale

We had a good tour experience with Brookdale Lake Shore Drive, but we were looking for a place that offered a little more independence than they did


3.0
Diana M - Resident/client
Independent Living
October 14, 2021
Verified Review
Im moving out

If you are 80 or over you may like it, I am a bit younger so the crowd is much different for me. The staff are very pleasant and very helpful with everything, and overworked.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

3

Activities

2

Staff

5

Value for Cost

2

Response from Brookdale Lake Shore Drive

October 26, 2021

We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. We would welcome an opportunity to discuss any concerns you may have and encourage you to reach out to our management team.


5.0
M A - Loved one of resident/client
Independent Living
July 1, 2021
Verified Review
Brookdale Lake Shore is A Godsend

I would absolutely recommend the community to others. If I ever find myself in the same situation, this is the place or a place like this I would want to be. It is excellent. Sometimes the food isn't as hot as my loved one would like it to be.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


3.0
anonymous - Resident/client
Independent Living
November 15, 2020
Verified Review
Review of Brookdale Lake Shore Drive

All staff pleasant, good location. Except for Senior Living most entrees, soups and sauces too salty. Need nutritionists to make changes. Laundry room unattended! Filthy garbage all over. Machines dirty dryer dirty, needs repair for months. Door has to be prop to a chair to keep closed. Wrapped and garbage are left scattered always. Trash and garbage chute overflowing often! Cockroaches cited in the laundry room, trash area, and even on the first floor.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
Floor T. - Resident/client
Independent Living
November 15, 2020
Verified Review
Review of Brookdale Lake Shore Drive

#1- friendly staff, great location. #2- Meals overly salted, vegetables always overcooked, no nutrients. Separating salt from entrees would be a better suggestion. #3- Trash chute mostly overloaded and Spilled to the floor. Left that way for days. #4- Laundry room tissues not removed from garments. Thrown all over the floor and in tumbler.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


2.0
Vera Rubin - Resident/client
Independent Living
November 15, 2020
Verified Review
Review of Brookdale Lake Shore Drive

Very disappointed. No communication with tenants, unbelievably long wait for issues to be resolved, if ever. Doors to laundry room too hard for an old person to open. Washing machines and dryer in unit industrial size for me to reach, have torn my rotator cuff and pulled muscles from reaching both appliances. And food is barely edible! Not what I was promised. Some of this has nothing to do with covid-19, just poor management.

Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


4.0
Julie V. - Resident/client
Independent Living
November 5, 2020
Verified Review
Review of Brookdale Lake Shore Drive

The care we have received during the pandemic, exceptional. The food has failed some. at least have better hearty options.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Janice Miller - Resident/client
Independent Living
November 5, 2020
Verified Review
Review of Brookdale Lake Shore Drive

Well run community. The needs of residents are well met. The handling of the Covid-19 has been exceptional.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Carol M. Park - Resident/client
Independent Living
November 5, 2020
Verified Review
Review of Brookdale Lake Shore Drive

Excellent in all respects. Even though we're on lockdown due to Coronavirus, better than getting it!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Selma Stanzler - Resident/client
Independent Living
November 5, 2020
Verified Review
Review of Brookdale Lake Shore Drive

Excellent residents. Staff aims to make this your home. Residents have excellent programs that keep us alert, imaginative, busy. We write plays, poetry, have a symphony, chorus, encourage families to join us be one in the community. If you can find other residences like this, don't hesitate, come and be part of the group. We are family!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Resident/client
Independent Living
November 5, 2020
Verified Review
Review of Brookdale Lake Shore Drive

A difficult time for a review at the Covid-19 issue. The staff all have gone above and beyond to keep us safe. I'm sure that no other place could be better. They are providing activities for getting together/visiting family, etc.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Resident/client
Independent Living
November 5, 2020
Verified Review
Review of Brookdale Lake Shore Drive

Great location and view. Wonderful building and decor. Exceptionally kind and caring employee. Leadership = superior. Programs are numerous. Safety first always! Emergency apt buttons and emergency necklace. Employees have been heroic during the pandemic. Attracts exceptionally interesting residents!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Independent Living
November 5, 2020
Verified Review
Review of Brookdale Lake Shore Drive

I think the community has done a very good job keeping us safe during the pandemic. I'm quite satisfied living here. In ordinary times there are enough classes and entertainment to keep one occupied. The food is consumable, overall, quite good, but certainly not exceptional. The staff here has been helpful during this pandemic period and the young helpers have really excelled.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


Viewing 1-20 out of 50 reviews

Neighborhood around Brookdale Lake Shore Drive

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale Lake Shore Drive

Brookdale Lake Shore Drive offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale Lake Shore Drive 8.2 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (773) 880-2960 to reach a resident at Brookdale Lake Shore Drive.

To reach a resident at Brookdale Lake Shore Drive call: (773) 880-2960



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.