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Montage Mason

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5373 Merten Dr, Mason, OH 45040

9.0
Review score
22 reviews
Add review
9.0
Review score
22 reviews
5 star
54%
4 star
32%
3 star
5%
2 star
0%
1 star
9%
See all reviews
8.8
Review score
33 reviews
3 facilities
For pricing & availability:
(866) 374-4058
Montage Mason
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Montage Mason community exterior
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Amy K
-
Family/friend
5.0
Our Experience
The staff was really nice, but the Memory care was VERY understaffed. The people could not have been nicer and were very good, they did the best that they could. We spoke to management several times about this. It fell on deaf ears. The Memory Care unit could have done more activities, but

About the facility
Montage Mason

Care That's Always There

Montage Mason residents and residents' families receive valuable peace of mind knowing that professional service staff are available 24 hours a day to ensure real-time status updates, should your loved one need immediate help.

Montage Mason is composed of 68 assisted living units and 33 memory care units. Our residents will enjoy several common areas including a bar, bistro and grand parlor. Mason residents will also benefit from the most innovative healthcare programs in senior living. Each day can be a new adventure for residents of Montage Mason. From chef-prepared meals with friends in our elegant dining room to games in the living rooms, our community is for you to explore! Outside our Ohio retirement community you will find beautifully landscaped outdoor spaces for a walk with friends and loved ones.

Senior living options offered

Assisted Living

Memory Care

Pricing
for Montage Mason

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Montage Mason

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Montage Mason community exterior
Montage Mason

5373 Merten Dr, Mason, OH 45040

Provision Living at West Chester community exterior
Provision Living at West Chester

5531 Chappell Crossing Blvd, West Chester Township, OH 45069

Traditions of Lebanon community exterior
Traditions of Lebanon

401 Neil Armstrong Way, Lebanon, OH 45036

BrightStar Living of Mason community exterior
BrightStar Living of Mason

6491 Reading Rd, Mason, OH 45040

9.0
Review score
22 reviews
9.0
Review score
22 reviews
5 star
54%
4 star
32%
3 star
5%
2 star
0%
1 star
9%
9.3
Review score
10 reviews
9.3
Review score
10 reviews
5 star
80%
4 star
20%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
16 reviews
9.2
Review score
16 reviews
5 star
49%
4 star
38%
3 star
13%
2 star
0%
1 star
0%
8.9
Review score
16 reviews
8.9
Review score
16 reviews
5 star
68%
4 star
13%
3 star
13%
2 star
0%
1 star
6%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at Montage Mason

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Special Dining Programs
  • Professional Chef
  • Guest Meals
  • Restaurant Style Dining
  • Room Service

Room Amenities

  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Kitchenette
  • Cable or Satellite TV
  • Ground Floor Units
  • Air Conditioned

Community Amenities

On-site dining options

  • Bar or Pub
  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Cats Allowed

Common areas

  • Indoor Common Areas
  • Computer or Media Center
  • Indoor Atrium
  • Beauty Salon
  • Library
  • Barber Shop
  • Central Fireplace
  • Private Bath
  • TV Lounge
  • Outside Patio
  • Meeting Room
  • Outdoor Common Areas
  • Butterfly garden / Hummingbird garden

Recreational areas

  • Movie or Theater Room
  • Raised Garden Beds
  • Fitness Center
  • Game Room
  • Piano or Organ
  • Arts and Crafts Center

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping

Languages spoken

  • English

Activities

  • Other Religious Services
  • Activities Off-site
  • Sensory-based Programs
  • Gardening Club
  • Wine Tasting
  • Holiday Parties
  • Karaoke
  • Brain fitness / Dakim
  • Reminiscence Programs
  • Forever Fit
  • Day Trips and Outings
  • Happy Hour
  • Pet-focused Programs
  • Live Dance or Theater Performances
  • Devotional Activities On-Site
  • Birthday Parties
  • Art Classes
  • Cooking Classes
  • Activities On-site
  • Stretching Classes
  • Live Well Programs
  • Trivia Games
  • Community Service Programs
  • Educational Speakers / Life Long Learning
  • BBQs or Picnics
  • Live Musical Performances
  • Light Therapy Programs
  • Devotional Activities Offsite

Reviews

for Montage Mason

9Review score22 reviews
9.0
Review score
22 reviews
5 star
54%
4 star
32%
3 star
5%
2 star
0%
1 star
9%
Community First Solutions
8.8
Review score33 reviews3 communities
Write a review
A Place for Mom has scored Montage Mason with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Montage Mason has 22 reviews with an average "overall experience" of 4.2 out of 5.
Overall Rating
4.2
Cleanliness
4.5
Friendliness
4.2
Care Services
3.9
Staff
4.7
Meals & Dining
4.4
Activities
4.0
Value for Cost
4.2
A Place for Mom has scored Montage Mason with 9 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Montage Mason has 22 reviews with an average "overall experience" of 4.2 out of 5.
Parent company
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 22 reviews
Amy K - Family/friend
Assisted Living
May 24, 2024
5.0
Verified Review
Our Experience
The staff was really nice, but the Memory care was VERY understaffed. The people could not have been nicer and were very good, they did the best that they could. We spoke to management several times about this. It fell on deaf ears. The Memory Care unit could have done more activities, but I understand. My mother was higher functioning than most, so it was hard.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
April 15, 2024
5.0
Verified Review
Recommended
My loved one is currently a resident at Montage Mason and everything has been great for him at this facility so far. The cleanliness and friendliness are great. The care services, staff and meals are also great. I would recommend this facility to others.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Chris - Family/friend
Assisted Living
August 25, 2023
4.0
Verified Review
Comfortable, clean and affordable, but not perfect
The staff and residents at Anthology of Mason are very friendly. The facility is kept clean and the atmosphere is relaxed and inviting. However, the admissions staff will over promise to you. The response times to help requests can get lengthy and are rarely quick. If the residents eat in their rooms, the orders are more often wrong than right. Lastly, the staff seems overworked, entering rooms very late and very early, and at times they drag out simple tasks like laundry, for days.
Cleanliness
5
Friendliness
5
Care Services
3
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
4
Amy Kurtz - Family/friend
Memory Care
January 31, 2023
4.0
Verified Review
Overall Great Place
All the staff at Anthology is very friendly and could not be more accommodating. The nursing staff is super friendly and helpful. My mom tells me the food is excellent. The activities are great in Assisted Living, but not so great in Memory Care. The facility is very clean, and they keep the residents' rooms clean and their laundry done. My only complaints are lack of activities in Memory Care and a lack of consistency in helping Memory Care patients get ready for bed at night. Getting the residents up in the morning has been fine, but there's a breakdown in the evening routine. Overall it's a great place, and I'm thankful to have found it for my mom!
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Response from Montage Mason
March 15, 2023
Thank you for taking the time to write about your experience. We appreciate your feedback and will pass it along to our team.
Anonymous - Family/friend
Assisted Living
August 4, 2022
5.0
Verified Review
Very Pleased with Facility
My loved one likes the activities, inclusing the arts, and crafts. It's really nice, and they have a nice family room. My loved one likes to go out to the garden. Overall, I love the way that the residents are protected. There is a sense of safety and security, which makes me feel comfortable.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Montage Mason
August 10, 2022
Thank you for your review of Anthology of Mason! Providing exceptional care is always our top priority, and we pride ourselves in offering a best-in-class community with the best in accommodations, culinary and community experiences. Thank you for trusting us to care for your loved one! We are happy you found us and welcome you to share your experience with family and friends.
Phil P - Family/friend
Assisted Living
April 8, 2022
5.0
Anthology is a beautiful place with really nice staff. I have found them helpful and informative.
Response from Montage Mason
April 24, 2022
Phil P, Thank you for your review! We are pleased to read of your recent experience with Anthology of Mason. We are happy you have found us and welcome you to share your experience with family and friends.
Tracy O - Family/friend
Assisted Living
March 31, 2022
5.0
kudos to [name removed], the move-in coordinator at Anthology of Mason. weeks after we actually moved my parents in, she was still helping us with fine details. she asked their maintenance team to assemble and set up another component of my mothers bed. it took two tries, but she now has a comfortable, sturdy bed in her room, good for her height. [name removed] went above and beyond to coordinate the effort.
Response from Montage Mason
April 8, 2022
Tracy O, thank you for your review of Anthology of Mason. Our team at the community is absolutely outstanding, and we are so pleased to hear the incredible attention they've given to your parents. We truly love our residents as if they were our own family. We welcome you to share your experience with family and friends!
Eric R - Family/friend
Memory Care
March 31, 2022
5.0
the team is incredibly engaged with the residents of the community. my mom, who lives in the memory care unit, is constantly interacting with others and participating in many of the organized group events and activities. while every day is a new day to my mom, Anthology does everything to make sure it is a great day. can't recommend this place highly enough!
Response from Montage Mason
April 8, 2022
Eric R, thank you for your incredible review of Anthology of Mason! We understand how important it is to provide exceptional care to our residents, which also includes their overall wellbeing. We have a robust activity calendar that is updated monthly, and we love the participation from our Memory Care residents! We are honored your mother has made her home with us.
Anonymous - Family/friend
Assisted Living
March 31, 2022
5.0
staff is wonderful attentive to needs communicate with family encourages loved one
Response from Montage Mason
April 8, 2022
Thank you for your review! We are pleased to read of your experience at Anthology of Mason. We are happy you found us and welcome you to share your experience with family and friends!
anonymous - Toured community
Assisted Living
February 24, 2022
3.0
Verified Review
Community Tour
We had a really nice tour at Anthology of Mason. The people were really nice. It just wasn't the right fit for my loved one. She was looking for a more upscale environment as far as location and amenities.
Response from Montage Mason
March 5, 2022
Thank you for your review of Anthology of Mason! We are pleased you had a great tour experience and understand we aren't the right fit for everyone. We welcome you to share your experience with family and friends!
Phil P - Family/friend
Assisted Living
January 7, 2022
5.0
Anthology is a beautiful place with really nice staff. I have found them helpful and informative.
Response from Montage Mason
January 9, 2022
Phil, Thank you for your review! We are pleased to read of your experience at Anthology of Mason. We pride ourselves in offering the best in care, accommodations, culinary and community experiences. Exhibiting this every day and in everything we do. We are happy you found us and welcome you to share your experience with family and friends!
Victoria J - Family/friend
Assisted Living
November 17, 2021
5.0
Wonderful staff and fun activities
We moved our mom here after a horrible experience at a different facility. What a difference! The staff are kind and caring. Staff turnover seems minimal which is a big deal. Communication between staff and family members is timely and most times Instant through texts. The food is great according to our mom. They also have a very busy activity calendar which mom loves! Can’t say enough good things about this place!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from Montage Mason
November 29, 2021
Victoria, Thank you for your review! We are pleased to read of your experience at Anthology of Mason. Our entire staff at the community is amazing, and we are so lucky to have such loving people who care about our residents as if they were family. We have put protocols and programs into place to create a Best-in-Class community and pride ourselves in offering the best in care, accommodations, culinary and community experiences. It's our honor to care for your mother, and we welcome you to share your experience with others!
Len S - Family/friend
Assisted Living
September 30, 2021
5.0
First Month at Anthology
Moved mom back to Cincinnati in late August, after many years of living in Florida. After looking at several assisted-living communities in the area, decided on Anthology of Mason. So far, a great decision. The facility is great, in regards to mom's apartment and other areas like dining hall (like's the food!) community room, library and movie theater. The staff, from nursing to activities is wonderful and they have worked hard to make sure mom had a smooth transition. Residents are also very friendly and welcoming and mon has made some great connections already.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Response from Montage Mason
October 12, 2021
Len, thank you for your review of Anthology of Mason! We are so honored your mother has made our community her home! We love to provide a variety of activities, offer various apartment layouts and sizes, and serve delicious, colorful foods because the health, safety and exceptional care of our residents is our top priority. We are so happy your mother and family have found us!
anonymous - Toured community
Memory Care
January 10, 2020
4.0
Tour went very well as most all of our questions were answered before having to ask. A lot of information to absorb but all positive. The common area could be more cheerful but seemed to include what is needed for the residents.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Victoria Dittrich - Family/friend
Memory Care
November 12, 2018
4.0
Overall
We are pleased with the staff and my Dad feels safe there. They have activities that my Dad does not participate. I wish someone would “engage” him in an activity that HE would participate to help his mind. Otherwise it’s been what he needed b/c he could no longer live alone. We also had to privately hire someone to watch Dad 9:30p-0730 to make sure he doesn’t fall when he gets up in the middle of the night. Sincerely, [Name removed]
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Montage Mason
November 15, 2018
Hi Victoria! Thank you for taking the time to provide us with feedback; we appreciate your review of our community!
Concerned family member - Family/friend
Memory Care
May 27, 2018
0.5
Go in with your eyes WIDE open
There was a large disconnect between what sales told us and the level of care my mother received. I'd be hesitant to select this facility if your loved one isn't fairly independent. The facility is beautiful and well designed. Activities are plentiful. Food is good and the dining experience pleasant. The residents are delightful. What you pay for is the CARE, though. Go into this one with your eyes WIDE open and plan to visit frequently if your family member needs any assistance. We've had challenges with staffing, housekeeping, lack of checks, meals, and med errors.
Cleanliness
4.5
Friendliness
2
Value for Cost
1.5
Care Services
0.5
Activities
2.5
Response from Montage Mason
June 4, 2018
Thank you for voicing your concerns. We approach all customer concerns with the highest urgency. My name is Chad Simpson, and I am the regional director of operations for the Sheridan at Mason. My phone number is [removed]. I would very much appreciate the chance to speak with you so that we be sure to quickly address your concerns to your satisfaction.
anonymous - Toured community
Memory Care
April 13, 2018
0.5
Something was off...
We visited the Sheridan to inquire about a community for my mother. We were thoroughly unimpressed. The sales lady, [name removed], had no clue what she was talking about, changing prices each time we talked. Seems like they are only out for money. Would call me weekly to see if we were coming. We chose Magnolia Springs instead and are much happier. Buyer beware.
Cleanliness
3
Friendliness
0.5
Value for Cost
2
Care Services
1
Activities
1
Response from Montage Mason
June 4, 2018
Thank you for taking time to provide us with your feedback. We’re sorry to hear that your experience at The Sheridan at Mason did not live up to the expectations we strive to meet. It’s important to us that we understand and address your concerns, so we invite you to reach out to our Executive Director at our community phone number. Thank you again for your input, and we look forward to hearing from you!
anonymous - Toured community
Memory Care
February 13, 2018
5.0
beautiful décor, friendly staff, clean, limited dining hours
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Montage Mason
June 4, 2018
Thank you for taking the time to provide feedback; we appreciate your review of our community!
anonymous - Toured community
Memory Care
December 27, 2017
4.0
I decided to go with a dedicated memory care facility rather than a facility with a memory wing
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Montage Mason
January 10, 2018
Thank you for sharing your review; we appreciate your feedback!
anonymous - Family/friend
Memory Care
December 13, 2017
4.0
Verified Review
Very Good
Overall, our experience with The Sheridan at Mason has been very positive. The community is still brand new, so I think they are going through some growing pains, but the staff is generally very helpful and accommodating, they have activities like happy hour to keep the residents engaged and social, and the food is alright. It isn't amazing, but they do have options, and the meals seem complete and nutritious. The maintenance man has also gone out of his way to keep the community clean and in its new condition. Overall, I would recommend The Sheridan.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Montage Mason
December 22, 2017
Thank you for taking the time to share your review and recommendation of our community; we appreciate your feedback!
Viewing 1-20 out of 22 reviews

Neighborhoods
around Montage Mason

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Frequently Asked Questions
about Montage Mason

Montage Mason offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Montage Mason 9 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (513) 466-8400 to reach a resident at Montage Mason.

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13%
Studio, 1bd
The Place Where You Can ThriveWhen you decide to make your home at our assisted living and memory care community in Cincinnati, Ohio, you are doing more than moving into a new place. You are embarking on a new journey rich with quality care, deep friendships and a world of activities and...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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