Magnolia Springs Loveland

Magnolia Springs Loveland is a remarkable place. It's not perfect, but they have been easy to work with, and the process was streamlined and quick.

A beautiful and friendly place, hoping to get move in very soon ! We’re hoping she will make new friends and become social again like she once was. Love this place!!! She is now blind so hopefully she’ll do well and blossom!!

Magnolia Springs of Loveland is a very caring community. The residents and staff have a connection that comforts the families when they are not with them. In a lot of ways the residents consider the staff as their extended family! Which comforts the family members in knowing that they will be well cared for. The families know that we are a phone call away if they ever have extra care needs for their loved ones. The residents are very happy with the Activities, food and all of the other things that the team takes care of. When care needs arise it is always addressed to the residents satisfaction.

Choosing an assisted living is never a “pleasant” job. MS was the best fit for us when it was time to act. We loved that the residents have first floor apartments, many places made the independence/assisted folks stay on upper floors. Shortly after moving a new director was named, we feared this would change things for the worse. But Katie Huff has stepped up to the challenge. Accessible, willing and ready to help, and somehow managing to guide them through this pandemic with grace. The location is great, access to a Walgreens, Kroger, and 275. If you are looking for an assisted living or independent living, definitely give Katie and Magnolia Springs a look!

The support team at Mongolia is among the best at working w seniors.

I visit magnolia springs quite often. On a recent visit I ran into a resident that I knew from a previous facility. She looked great and more importantly she looked happy! I asked her about how things were going. She mentioned that the staff is always very polite and responsive. She loved the activities they offered and the meals were much improved from her previous facility. I told her that the receptionist is always very welcoming when I come in, she said it’s like that with everyone. She mentioned the maintenance guy by name and said he was the nicest person she has ever met. I just want to pass along this news. The ability to maintain this level of service during these trying times should be highlighted in my opinion! If your mom or dad is in need of a loving, caring, and safe environment, I would recommend talking to someone here!

It's a very caring environment. The staff and the residents all seem very happy to be there. I think my loved one's care is great. They bring him his meds, clean his room, do his laundry. Whatever he needs, there's a member of the staff that attends to it, whether it's dialing a phone, or pouring a glass of ginger ale. If he needs something, they're there in is room helping him do it. When he first moved in, they brought him his meals during quarantine. They were serving things like halibut topped with shrimp, which is far better than the place we moved him from. The quality of the food is very good. Sometimes my loved one says its's too bland, but that might just be his taste buds. I think the activity roster is great. I mentioned to them that my loved one used to love to hunt and fish, and they created a nerf gun activity where the residents got to shoot "deer." So they're willing to cater to different interests, including male-centered activities. They also said they were planning a fishing trip once all this quarantine business passes.

As a daughter of a Magnolia Springs Loveland resident, I cannot not make enough positive comments about the caring atmosphere I experienced toward my mom and other residents. Residents are recognized and called by name from the moment they enter the facility. From kitchen staff, to resident assistants, housekeepers, nurses, concierge and managers, all residents are treated with kindness, love, dignity, and respect. I cannot count how many times an employee told my mom the they loved her. The facility is clean, bright. and open. There are multiple activities available for resident participation on a daily basis. I could not have asked for a better home for my mom when the time came that she needed more assistance in her daily life.

When my loved one was here, the staff were absolutely amazing. It was clean. They were so friendly. There were so many things for the residents to do. It's beautiful there. It's welcoming to family members. We were even able to have my daughters' first birthday party there. They were so wonderful and accommodating for everything. The food was actually great too. The choices and options they had were really good. But it also had really great flavor. It didn't taste like bland, hospital food. It was more like a restaurant. And we would go on Sundays after church and have lunch with her. It's basically a cruise ship on land.

We chose Magnolia Springs because they had availability at the time we needed it and they were able to take care of his needs. The director of the memory care unit is no longer here, but she was absolutely wonderful. She sat down and talked with me and made me feel comfortable having him here. They have been good with communication with everything that has been going on by updating us with newsletters and zoom calls. I would absolutely recommend them.

I would tell others that my mom had severe Alzheimer's when we moved her in. When we first moved her in she walked with a limp with a walker. Within a month, she broke her arm and I was not notified for a long while after it had happened. They did not give her any pain medications. She fell again and broke her hip and she required surgery. I got the opinion that they may be good on memory care, but not so much patient care. It was a place I probably should not have put mom int he first place, but they did not carry through with what they said. I was not able to go inside to see what was going on but we were not pleased with our experience.

After 6 years of convincing, my dad moved to Magnolia Springs a year ago. It's one of the best decisions we've ever made as a a family. Even in Covid-19, my dad is thriving because of the authentic level of care and compassion of ALL employees. We visited a handful of times over a year before he made his decision. The fact everyone knew his name immediately and the attentiveness was real, and lasts to this day. We are well acquainted with most facilities on the east side of Cincinnati and this, by far, is the best fit for my dad in terms of staff, care, community, amenities, size and convenience. We miss visiting him in his apartment, but understand that the means MS had taken has kept ALL residents safe. Even with restrictions, MS is as accommodating as possible, helping my dad gather mail to bring out so we can sort, delivering groceries we bring, hosting a non-contact 95th birthday celebration that worked well and ferrying my dad in their classic Cadillac to medical appointments. Staff has really stepped into this pandemic, taking over duties family would usually perform if we were allowed inside. And they do so cheerfully, with grace and compassion. They truly enjoy their work. If this community is in your reach, don't hesitate.

Magnolia Springs of a Loveland is a tremendous place! I am a vendor that visits quite a few communities on a regular basis and I can honestly say that the level of care and passion I have routinely witnessed at Magnolia Springs is unmatched. The staff are always polite to myself and my team. The interactions between the staff and the residents are always loving. The building is kept clean inside and out! They definitely have a commitment to quality service and creating a home atmosphere for the residents. I’ve never written a review for anything in my life, but I felt during such difficult times we are faced with, the work these individuals are doing deserves some praising! Keep up the great work!

I entered Magnolia Springs in October 2019 with my husband who had dementia. We found it to be a very friendly and warm place. Several months after we moved in my husband became very ill and had to be admitted to the hospital. The help that I got was amazing. I was driven to the hospital to visit my husband every day and everyone was quite concerned about his condition. I felt very cared for and loved. Since that time, my husband had to be moved to memory care. He has received such support, care, and because of their programs that stimulate him, he has become well-adjusted and quite happy. I'm very happy and feel blessed that I chose Magnolia Springs because it has been a life saver for me and my husband.