Maple Glen Memory Care

My family and loved one had a good experience with Maple Glen Memory Care. The staff are patient, attentive and compassionate towards the residents. The community is clean. Everyone is friendly here. The community provides meals and activities to assist with socialization of the residents. Overall we would recommend the community to others.

Maple Glen staff have worked with my loved one and have made her feel very comfortable. She accepts her living situation now and is happy. At home she was very difficult to handle. I feel sometimes Maple Glen is understaffed, front desk relief is poor. Weekends and holidays especially. The primary front desk person is very welcoming, but others are not very helpful. Our family has concerns about the lack of supervision in the halls / general security.

Our mom moving to MapleGlen Memory Care was the best decision my family has ever made, but also the most challenging. Finding somewhere to replace her home that she loved, seemed almost impossible. MapleGlen has become our mom’s “new home” that she feels comfortable living in. Everything from daily phone calls and texts from staff, to photos of craft activities we receive are an amazing comfort to all of us. We are always kept informed on how mom is doing when we can’t be there ourselves. Attempting to recognize every staff member that daily makes my mom feel safe, happy and loved would be impossible. Words of thanks will never be enough that the remainder of our mom’s life will be absolutely wonderful.

I think the people taking care of him are well experienced and well trained. I wish there were more activities to keep him busy

Maple Glen Memory Care has me tthe needs of my cousin, as he journeys with dementia. His care is a priority and his needs are met as they arise. Good Care!

I am extremely pleased with our experience with Maple Glen. I would recommend you check the community out to see if it would be a good fit for your loved one. The staff communication has been great with the family.

It's a great place to be. They took very good care of my wife. They were very friendly, caring, and patient. They were also very visitor friendly. My wife had became somewhat combative. They were aware of that and all of her dementia-related issues, and they took her in anyway. And through it all, they treated her so special. I would recommend them to anyone.

Mom has lived at MG for more than 2 years. I'm very happy that we found such a caring community. She can pass time on with activities as she pleases. Cleanliness is great, meals are great, staff is great. the pandemic was hard but MG did everything possible to keep us connected, Love Family the weekly newsletter

While the cleanliness, decor and meals are excellent, what has impressed me most about Maple Glen is the caring staff. The office staff knows us as family and the caregivers treat Mom with respect and concern,. The activities staff is outstanding.. They know what activities will appeal to Mom and what won't. They never force her to participate but gently draw her in to new things. Choosing Maple Glen was definitely the right decision

Choosing a senior living community for your parent is an extremely important decision to find the level of care your parent will receive and whether this meets their needs in terms of living space and the right cultural fit. We found MG staff to be very warm, welcoming, and responsive. The rooms are spacious, light, and airy. There are plenty of opportunities to be social and meet other residents. People are friendly, activities are well attended, the staff is caring and accommodating, the food is very good, and MG has a beautiful courtyard to sit and walk around during those beautiful summer days. Our family is extremely pleased with the care provided to our Mom at MG. Although Covid-19 put a damper on social activities we're all anticipating a return to normal as we retake our lives from the pandemic. As difficult as it was for all, Mom remained safe and healthy; MG staff had an incredibly strict action plan in place for residents and family members and took the right steps to keep Mom well during this pandemic. Staff worked hard to try and find things for residents to do in a safe, healthful way; they shared love and care; laugh with her and let me talk to her when I cannot see her. It is a great place to live.

The facility is beautifully maintained and has a very caring staff. I am a home health therapist that sees residents in many facilities in the area. Maple Glen is one of my favorites. If I had to place a loved one in a memory care community, this one would be at the top of the list.

These wonderful caregivers and administrators are the best. They make sure everyone is safe and the care they give is superior. I can't say enough how they have taken the greatest care of my loved one. A big thank you to all.

The community goes above and beyond to have the residents feel engaged and feel at home. The staff is highly communicative with the family. They send weekly newsletters, during the height of the pandemic they sent them more frequently. They allow us to send in statements to our loved one and publish them weekly for them. They were great at letting us know if a resident came down with COVID or passed for the virus.

I have worked with this community for over 2 years and I've seen major improvements on staffing and consistency in office staff and Executive staff. Memory Care can be extremely hard to manage on-going, but you can see this community maturing and learning from challenging situations to make it the community it is today.

MG is one of the premier memory care facilities in DuPage county. My family's experience has been you get what you pay for. In addition to excellent care, MG proved very responsive to questions and suggestions. From the receptionist greeting you at the main entrance, to the caregivers, business managers, and facility manager...each family member is made to feel unique and special. I cannot say enough good things about this facility, and how they have handled the Covid shutdown. Perhaps, one of the only areas that I would say needs improvement is there was too much turnover within the caregivers. Special recognition goes to [names removed]. Two very special people working within the MG administration.

As a Glen Ellyn resident, the proximity of this facility to my house is extremely convenient and important. Mallory Graffagna and Kelly Belmonte displayed overwhelming kindness and patience during each and every conversation as our family explored Maple Glen. The kindness and patience of everyone in this facility never cease. Jason at the front desk is so kind, patient, and supportive. The nursing and support staff are also so kind, helpful, and genuinely care about your loved one. Never for a moment, even during the pandemic, did I worry about my mom’s care and support at Maple Glen. The peace of mind knowing she is nearby and so dearly taken care of both physically and emotionally is priceless. The beautiful interior, and outside communal spaces of Maple Glen make it feel like home. Maple Glen not only takes care of your loved one but takes care of their staff as well. One felt the emotion and love from Mallory during each and every email during the pandemic. We are so thankful.

After considering many communities for dad, I chose Maple Glen. My decision was based on the warm, caring environment that was obvious on my first visit, and I was right. It became dad's home, a place where he thrived under the professional, dedicated, caring help & guidance he received from all the staff members. Even though dad was in a wheel chair, he was treated with respect & dignity, allowed as much independence as possible, yet staff was there for him when needed. I am grateful & thankful to each person he interacted with, & miss them dearly. I highly recommend Maple Glen!

I am so grateful for the kind, compassionate care my husband is getting at MG. I cannot begin to name names…….afraid I might overlook someone, but those caregivers do a great job meeting needs of people who are not always easy to care for. Dementia care is an especially tough part of caregiving, and those who step up will definitely have shiny halos. Not being able to come inside is particularly tough, but knowing that the MG staff is keeping him safe and well cared for eases my mind immensely. Caregivers are the backbone of successful facilities. Keep up the good work, folks……..we families truly appreciate what you do.