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One Bon Secours Way, Portsmouth, VA 23703
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Anonymous
-
Resident/client
4.0
Our Experience
My loved one and I were previously residents at Karolwood Gardens of Portsmouth and overall, the experience was pretty good. The food was good at first and then it became terrible. There was also constant rotation in the management staff. I liked the set up of the facility, with the small neighborhoods. The 2 bedroom suite was nice. I liked having the microwave, fridge and freezer. They kept our apartment clean, but there were other areas that weren't. The laundry rooms were dirty and clothes got left in there when the staff did laundry. Some other floors and public rooms weren't very clean. Some staff were friendly and some were not. Then there were the groups that met outside, left the pagers inside and didn't respond to resident calls. That was one of the most frustrating things. We didn't get involved in very many activities. I did go to the exercise class, which was good. There was a problem with my loved one getting his meds in a timely, regular time. The price was pretty good.
About the facility Karolwood Gardens of Portsmouth
Province Place was designed to function much like your own home. Residents select a one or two bedroom suite, each with its own private bathroom and kitchenette. Groups of suites nestled together in neighborhoods share a cozy living room, family room, dining room, enclosed courtyard and screened-in porch. Neighbors are encouraged to visit with each other and their guests in these common areas. Additionally, we plan home-cooked meals with residents' tastes in mind, prepare them with the highest-quality ingredients and serve them in our comfortable dining rooms. Our caring staff members also assist residents with bathing, dressing, grooming and medication assistance.
Above all, we treat each resident with compassion and understanding, and always in a manner that preserves their dignity and self-respect.
Province Place of Maryview was designed, developed and is managed by Life Care Services (LCS), the recognized industry leader with over 35 years experience in more than 100 retirement communities nationwide. Province Place of Maryview is an affiliate of Bon Secours Health System Inc., and is sponsored by the Sisters of Bon Secours. Together, these organizations offer a tradition of caring and service you can trust.
Above all, we treat each resident with compassion and understanding, and always in a manner that preserves their dignity and self-respect.
Province Place of Maryview was designed, developed and is managed by Life Care Services (LCS), the recognized industry leader with over 35 years experience in more than 100 retirement communities nationwide. Province Place of Maryview is an affiliate of Bon Secours Health System Inc., and is sponsored by the Sisters of Bon Secours. Together, these organizations offer a tradition of caring and service you can trust.
Senior living options offered
Assisted Living
Memory Care
Pricing for Karolwood Gardens of Portsmouth
Total monthly costs depend on room type, select services, and the level of care needed.
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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
Tours at Karolwood Gardens of Portsmouth
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One Bon Secours Way, Portsmouth, VA 23703
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7.8
Review score
16 reviews
7.8
Review score
16 reviews
5 star
56%
4 star
19%
3 star
6%
2 star
6%
1 star
13%
9.8
Review score
18 reviews
9.8
Review score
18 reviews
5 star
89%
4 star
11%
3 star
0%
2 star
0%
1 star
0%
9.7
Review score
123 reviews
9.7
Review score
123 reviews
5 star
67%
4 star
17%
3 star
7%
2 star
2%
1 star
7%
9.1
Review score
46 reviews
9.1
Review score
46 reviews
5 star
53%
4 star
28%
3 star
13%
2 star
4%
1 star
2%
Studio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/moStudio
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
Starting at $X,XXX/mo1 bedroom
--1 bedroom
--2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
Starting at $X,XXX/mo2 bedrooms
--Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Memory Care, Independent Living
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Amenities at Karolwood Gardens of Portsmouth
Healthcare Services
- Staffing & Ancillary Services
- Medication Management
- Diabetic Care
- High Acuity Care
- Memory Care
- Incontinence Care
- Non-Ambulatory Care
Meals & Dining
- No Sugar
- Anytime Dining
- Room Service
- Special Dining Programs
- Guest Meals
- Meals Provided
- Low / No Sodium
- Vegan
- Vegetarian
Room Amenities
- Kitchenette
- Air Conditioned
- Handicap Accessible
- Respite or Short Term Stays Offered
- Ground Floor Units
- Wi-Fi/high-speed internet
- Cable or Satellite TV
Community Amenities
On-site dining options
- Private Dining Room
Transportation & parking
- Resident Parking Available
- Uncovered Parking
- Complimentary Transportation
- Property Convenient to Public Transit
- Transportation at Cost
Pets
- Dogs Allowed
- Cats Allowed
Common areas
- Indoor Common Areas
- Outside Patio
- Outdoor Common Areas
- Central Fireplace
- TV Lounge
- Beauty Salon
- Meeting Room
Recreational areas
- Movie or Theater Room
- Raised Garden Beds
- Arts and Crafts Center
- Piano or Organ
Services
- Housekeeping
- Laundry Service / Drycleaning
- Beautician
Languages spoken
- English
Activities
- Gardening Club
- Live Well Programs
- Live Musical Performances
- Forever Fit
- Birthday Parties
- Holiday Parties
- Art Classes
- Visiting Chaplain or Priest
- Yoga / Chair Yoga
- Sensory-based Programs
- Educational Speakers / Life Long Learning
- Day Trips and Outings
- Community Service Programs
- Devotional Activities On-Site
- Activities On-site
- Happy Hour
- Pet-focused Programs
- Intergenerational Programs
- Catholic Services
- Devotional Activities Offsite
- BBQs or Picnics
- Live Dance or Theater Performances
- Stretching Classes
- Brain fitness / Dakim
- Cooking Classes
- Wii Bowling
- Reminiscence Programs
- Karaoke
- Activities Off-site
- Trivia Games
- Dances
Reviews
for Karolwood Gardens of Portsmouth
Write a review
A Place for Mom has scored Karolwood Gardens of Portsmouth with 7.8 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Karolwood Gardens of Portsmouth has 16 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.0
Friendliness
4.1
Care Services
3.9
Staff
3.4
Meals & Dining
2.4
Activities
3.7
Value for Cost
3.8
A Place for Mom has scored Karolwood Gardens of Portsmouth with 7.8 out of 10 using our proprietary review score based on 5 reviews in the last 2 years. Over all time, Karolwood Gardens of Portsmouth has 16 reviews with an average "overall experience" of 4 out of 5.
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Verified Review
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1-16 of 16 reviews
Anonymous - Resident/client
Assisted Living
March 27, 2024
Our Experience
My loved one and I were previously residents at Karolwood Gardens of Portsmouth and overall, the experience was pretty good. The food was good at first and then it became terrible. There was also constant rotation in the management staff. I liked the set up of the facility, with the small neighborhoods. The 2 bedroom suite was nice. I liked having the microwave, fridge and freezer. They kept our apartment clean, but there were other areas that weren't. The laundry rooms were dirty and clothes got left in there when the staff did laundry. Some other floors and public rooms weren't very clean. Some staff were friendly and some were not. Then there were the groups that met outside, left the pagers inside and didn't respond to resident calls. That was one of the most frustrating things. We didn't get involved in very many activities. I did go to the exercise class, which was good. There was a problem with my loved one getting his meds in a timely, regular time. The price was pretty good.
Albert - Family/friend
Assisted Living
November 10, 2023
Review for Karolwood Gardens of Portsmouth
I think the facility is good for my mother, yes some things could be better but overall I am pleased. We picked this community, because of the price and I thought it would be a good match for my mother and her needs.
Anonymous - Family/friend
Assisted Living
May 10, 2023
Be an Advocate for Loved One
The experience was a nightmare. There was no one there, who knew what they were doing. They need well trained staff. The food was terrible. There was a situation, in which my loved one needed assistance, and I could not find anyone. This was not a safe place. They did not have my loved one in the system, which was very questionable.
anonymous - Family/friend
Assisted Living
March 17, 2023
A GREAT place for a loved one.
Karolwood Gardens is a good place to have a loved one. The staff were great and showed that they really cared.
anonymous - Family/friend
Assisted Living
June 22, 2022
Our families experience
The meals and dining service can be a hit or miss sometimes and they could work to improve on their high turnover rate with their staff
Veronica Taylor - Family/friend
Memory Care
June 17, 2020
My mom loves it
I toured this community 3 weeks ago and fell in love with the staff and the atmosphere. It is perfect for what we were looking for. I moved my mom in the community a week ago and she is really enjoying herself. They had live music on Friday outside and she just ranted about how fun it was. She said the food is really good.
Patricia Clark - Family/friend
Memory Care
June 9, 2020
from a friend
I have a friend that lives there and they had a family parade event and I was allowed to attend. It was very nice the residents seemed so happy and they really enjoyed themselves. The staff looked just as excited it was nice. I really have enjoyed being apart of all the events. I have also enjoyed virtual visits with my friend. She seems to be so happy there. I may join her in the next 5 years.
Dearrico Austin - Family/friend
Memory Care
April 10, 2020
Great care
My father is on the memory care unit. The staff to resident ratio is very good. That was a big deal for us when placing him. The staff really are able to take their time and care for him the way we would wamt to ourselves. I really appreciate them.
Katrina Watren - Family/friend
Memory Care
November 12, 2018
Extended Family
Finding a place that genuinely cares for your love one is hard. Province Place of Maryview is not your average assisted living facility. Instead of just taking your money and filling a spot, they actually take the time to see if your love one is a good fit for them. Meaning that want to give and provide the best care. If they cannot do that, they tell you. My mother was treated like a queen. The whole staff knows their job and they cross every t and dot every I. Outside of their roles they provided my mom with love, companionship, activities, delicious food and a safe environment. My family was able to relax more knowing that our mom was in good hands. You are able to come and go at any time to check on your love one. That was very important to me. I was able to (spot check) in the beginning to make sure mom was treated properly. That (spot checking) did not last long at all- mom was ok and adjusted very well. My mom passed 8/21/2018 and she passed with dignity and love while being a resident on Province Place of Maryview. She did not have to leave when her health declined. The director, nurses and staff worked very closely with Hospice and my mom passed peacefully. This place treats their residences like family.
Diane White - Family/friend
Memory Care
November 12, 2018
This is a wonderful place too have a family member if they require help. I was very pleased and felt very safe with the choice.
anonymous - Family/friend
Memory Care
June 24, 2018
Poorly trained and inattentive staff.
anonymous - Toured community
Memory Care
June 15, 2017
Very nice
I loved that this one has all their rooms in neighborhood styles with private eating areas and living rooms.
sam293 - Family/friend
Memory Care
June 14, 2017
Such nice people!
All the caretakers seem to truly care about the residents and getting to know them. Its hard to find somewhere where the people are sincere and the staff here is which makes me feel very good about my decision.
anonymous - Toured community
Memory Care
May 19, 2015
Province Place provided good care for mother. The main complaint I have is that apparently there is a shady deal going on with the pharmacy they use. I received a bill for medicine 5 months after she left for a signifiCan't amount of money. My mom virtually had medicine with no co-pay prior to that. Province did not notify me of this situation.
Linda - Family/friend
Memory Care
September 26, 2013
Wonderful place and people, wish dad stayed
I'll tell ya the truth, Province Place is great, but for my dad it didn't work out, but it wouldn't have worked at any place. That place is wonderful though, I would highly recommend them, I've already told my kids that where I want to go. I really don't know what happened, hindsight being 20/20 I think it might have been a sun downing issue. He's not really at that point yet but I think there was a mix-up with the doctors orders and they wouldn't give him his sleeping medication. I was really hopeful it would work, he loved it when he was there, he went and had lunch and loved his room and he was there having a great time all day. But it was not the facility at all, they were great, they did everything, I didn't even look anywhere else because if he wasn't happy here, he wouldn't be happy anywhere.
A Place For Mom Customer - Toured community
Memory Care
April 24, 2013
This is one Adam's had thei...
This is one Adam's had their mother in. Not too impressed.
Viewing 1-16 out of 16 reviews
Neighborhoods around Karolwood Gardens of Portsmouth
See what the neighborhood has to offer and what’s nearby:
Frequently Asked Questions about Karolwood Gardens of Portsmouth
Karolwood Gardens of Portsmouth offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
A Place for Mom has scored Karolwood Gardens of Portsmouth 7.8 out of 10 using our proprietary review score.
We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.
Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.
Call (757) 686-9100 to reach a resident at Karolwood Gardens of Portsmouth.
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
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- Check additional licensing and state audit information
If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.
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