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Heartis Arlington

3424 W Interstate 20 Highway, Arlington, TX 76017
7.8
Review Score
31 reviews

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Heartis Arlington community exterior
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Heartis Arlington in google map
Grace - Family/friend
5.0
Overall a nice community

What we like the most about the Heartis Arlington community is the friendliness of the staff, the cleanliness of the community and in our case the location as well. Based on the experience we have had so far, we would recommend this community to other families who are looking for a place for their loved ones.... Read more

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Heartis Arlington is a community within Frontier Senior Living properties. See all Frontier Senior Living communities.

Pricing for Heartis Arlington

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
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$XXXX
/mo

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1 Bedroom
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$XXXX
/mo

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2 Bedrooms
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Semi-Private
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/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at Heartis Arlington

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Compare

Heartis Arlington3424 W Interstate 20 Highway, Arlington, TX 76017
The Waterford on Cooper1860 N Cooper St, Arlington, TX 76011
Brookdale Pecan Park915 North Fielder Road, Arlington, TX 76012
Morada Lake Arlington2500 Woodside Dr, Arlington, TX 76016
7.8
Review Score
31 reviews
9.8
Review Score
82 reviews
9.6
Review Score
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9.0
Review Score
84 reviews
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care

Amenities at Heartis Arlington

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Kosher
Low / No Sodium
No Sugar
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible
Air Conditioned

Facility Amenities

Dining

Bar or Pub
Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Main Street Shops

Recreational areas

Arts and Crafts Center
Billiards Lounge
Fitness Center
Game Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Memory Care Only Community
Enclosed Courtyard

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Visiting Rabbi

Reviews
for Heartis Arlington

Write a Review
7.8
Review Score
31 reviews

Review Score

31 reviews
7.8

Out of 10


5 star

33%

4 star

39%

3 star

10%

2 star

7%

1 star

13%

A Place for Mom has scored Heartis Arlington with 7.8 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Heartis Arlington has 31 reviews with an average "overall experience" of 3.7 out of 5.

How we score communities
Cleanliness

3.9

Friendliness

3.8

Meals & Dining

3.6

Care Services

3.6

Activities

3.6

Staff

3.5

Value for Cost

3.6

Overall Experience
10
12
3
2
4
Date Submitted
3
4
11
Reviewer
1
19
10
1
Care Received
10
21
1-20 of 31 reviews
Sort by

3.0
Anonymous - Family/Friend
Assisted Living
October 10, 2023
Verified Review
my opinion about my mom's experience

Facility is fairly clean, but my loved ones apartment is not. There has been high management turn over so any complaints have not been documented or followed through on due to the turn over. My mom didn't need much care for the first 6 months she was there and was able to independently participate in preferred activities. So it was ok, that they weren't very attentive. She needs more help now and the care/attention given is no better. If my mom wasn't almost [removed] and ready to go home to Heaven, I would have already called to try and figure something else out for her. Very disappointing!

Cleanliness

3

Friendliness

3

Meals & Dining

2

Care Services

2

Activities

3

Staff

3

Value for Cost

3

Response from Heartis Arlington

October 26, 2023

Hello there, Thank you for providing feedback about your experience. The details of your review are important to us. If you are willing, feel free to contact our Human Resources team at HR@frontiermgmt.com with further feedback.


5.0
Grace - Family/Friend
Memory Care
August 24, 2023
Verified Review
Overall a nice community

What we like the most about the Heartis Arlington community is the friendliness of the staff, the cleanliness of the community and in our case the location as well. Based on the experience we have had so far, we would recommend this community to other families who are looking for a place for their loved ones.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

4

Staff

4

Value for Cost

5

Response from Heartis Arlington

August 26, 2023

Hi Grace, We are happy to hear our staff are providing a friendly and warm environment for you. Thank you for taking time to share your experience.


4.0
Anonymous - Family/Friend
Assisted Living
July 17, 2023
family experience

I liked the Heartis Arlington community because it has all been renovated recently both assisted living and memory care look great. I just moved my Mom to the memory care side and I have been happy with the services so far. The assisted living side could offer a little more attention to the residents.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

3

Activities

3

Staff

4

Value for Cost

3

Response from Heartis Arlington

July 19, 2023

Thanks so much! We appreciate you taking the time to leave this review.


1.0
IRA - Family/Friend
Assisted Living
May 25, 2023
Verified Review
My Experience at Heartis in Arlington

My loved one and family didn't have a good experience with Heartis Arlington. In fact, I would never take any of my loved one out to their community again. This experience wasn't what we expected. We are unable to recommend the community to anyone.

Cleanliness

1

Friendliness

1

Meals & Dining

1

Care Services

1

Activities

1

Staff

1

Value for Cost

1

Response from Heartis Arlington

June 1, 2023

Thank you for sharing your experience at our community. Our professional staff aim to provide high quality care to all our residents. We would like to look into this further. If you are willing, please reach out to us at ResidentExperience@frontiermgmt.com.


5.0
Camille - Family/Friend
Assisted Living
November 4, 2022
Beautiful place - lots of engagement

This is such a beautiful place, very nice living areas and dining room. We love the parties and amount of group activities through the day that our family gets involved in. Friendly staff, great place! Very happy here! .

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Heartis Arlington

November 10, 2022

Hi Camille, We are happy to hear our staff are providing a friendly and warm environment for your loved one. Thank you for taking time to share your experience.


5.0
Dorsey M - Family/Friend
Assisted Living
October 28, 2022
Verified Review
Highly recommend

Heartis Arlington gets 5 stars for everything, I have had no complaints what-so-ever. They treated my dad with the utmost love and respect. The thing that sticks out most about this facility would be the caregivers. They really seem to love their jobs and genuinely care about the residents. I am a retired hospice registered nurse, so I have been to and seen a lot of different facilities.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5

Response from Heartis Arlington

October 31, 2022

Hi Dorsey, Thank you for sharing your experience with our caregivers. They strive to treat each of our residents like family. Your kind words mean a lot to us.


2.0
anonymous - Family/Friend
Assisted Living
September 23, 2022
What the Heck!!!!

I am heartbroken and angry. I feel we were duped. Just because the website promises 24/7 emergency contact does not make it so. Just because they advertise a daily schedule of events does not mean that any residents actually participate or that the events are led by someone other than a minimum wage aide. A facility can be new and clean and beautiful, but everything ultimately boils down to the staff that are daily touching and interacting with my loved one. Don't put your relative here unless you can show up on a daily basis yourself to see that promises are being fulfilled and proper care given.

Cleanliness

5

Friendliness

2

Meals & Dining

4

Care Services

1

Activities

2

Staff

1

Value for Cost

1

Response from Heartis Arlington

October 5, 2022

Thank you for sharing your experience at our community. Our professional staff aim to provide high quality care to all our residents. We would like to look into this further. If you are willing, please reach out to us at ResidentExperience@frontiermgmt.com


5.0
Anonymous - Toured community
Assisted Living
August 19, 2022
Verified Review
Tour of Heartis

I toured Heartis Arlington and it was like the Cadillac of facilities. The people were really nice; it was beautiful, brand new, and very clean. They had a lot more housekeepers and care providers there. The problem is, with Heartis being the Cadillac of facilities, it was just very expensive. It wasn't in our budget, especially with the high level of care my dad needed.

Response from Heartis Arlington

August 24, 2022

We are so happy to hear you had such an enjoyable experience on your recent tour with us. We take pride in treating each resident with care while providing a comfortable atmosphere for residents to call home. Thank you for the review!


2.0
Paul Green - Resident/client
Memory Care
June 5, 2022
20 percent rate increase charged for previous month

They raised my mothers rent 20 percent for the prior months rent that had already had been paid!!! We left imediately and got a better estalishment with a better rate than we were paying Hartis prior to the increase for two years! Now they are chasing me fo [removed] for leaving without giving 30 days notice. Poor hiring practices, No one watching over the help sleeping at night. There are better places. Move on to better care

Cleanliness

2

Friendliness

4

Meals & Dining

2

Care Services

4

Activities

3

Staff

1

Value for Cost

1


4.0
Russell - Family/Friend
Assisted Living
March 28, 2022
Verified Review
Very Comfortable, Would Recommend

It is very nice sized. Big enough to have what you need, small enough to know everyone. They have struggled with turnover. We have had some breakdown in communication a few times. Overall It has still been a good experience. I feel my loved one is safe and well taken of. We are happy she is there.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

4

Value for Cost

5


3.0
anonymous - Toured community
Memory Care
December 20, 2021
Verified Review
Our tour experience

Our family had an in person tour and it was fine, but the memory care area was a little dreary and just not very inviting.


5.0
Peggy H - Family/Friend
Assisted Living
June 14, 2021
Verified Review
I would highly recommend

Heartis Arlington has been great to work with so far. They have a wonderful activities director which is what I was hoping for for my mother. She does special things for her and has really taken her under her wing and encourages her to participate. The new administrative staff have been really good with communication, calling/texting/emailing with any updates. The staff here go above and beyond for their residents and I would highly recommend them to others who are looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4.5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Family/Friend
Assisted Living
May 21, 2021
Verified Review
Would recommend

They have great activities directors, but the only thing they could improve on would be bringing in a couple more outside groups to entertain the residents. They could also improve on their salon styling and maintenance.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

3

Staff

5

Value for Cost

4


5.0
Ernest H - Family/Friend
Memory Care
February 23, 2021
Verified Review
Pick of the litter

This community really cares and my friend couldn't walk or stand when he first moved in and within 3 weeks he was standing and walking. The staff worked with him and really cared. The staff was helpful and we never had an issue. The communication was great and they were very knowledgeable and kept us up to date.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

No data collected

Value for Cost

5


4.0
anonymous - Family/Friend
Memory Care
January 19, 2021
Verified Review
Pleased with our experience so far

I looked at about 4 others and chose Heartis Arlington because of the cleanliness of the facility and just the overall look. It is also more homey looking and not institutional like some others places I saw. Overall, I am satisfied with our experience, but would tell others to make sure you are your parents eyes and ears.

Cleanliness

4.5

Friendliness

4.5

Meals & Dining

3

Care Services

3.5

Activities

No data collected

Staff

4.5

Value for Cost

3


5.0
Holly - Family/Friend
Memory Care
December 6, 2020
Treated us like family

Heartis took care of my mom and dad, and they treated us as a family. When my dad died, they were heartbroken just as we were. Staff are also very responsive to any needs we brought up.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Healthcare Professional - Industry reviewer
Memory Care
December 1, 2020
Great community! Love the team there!

The community is always clean and inviting. The concierge is so pleasant and helpful and I enjoy my time there!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
Steve Burke - Family/Friend
Memory Care
July 2, 2019
Nice facility, ill equipped staff

Tuesday’s you’ll get an email about “tasting tuesdays”. How about “lack of training Tuesday’s”? The staff and management at Heartis Arlington are ill equipped to handle and redirect. Do not be fooled by the nice facility, staff is all that matters!

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


4.0
anonymous - Toured community
Memory Care
June 7, 2019

The staff at Heartis is wonderful. Very friendly and inclusive. The residents all seemed to be very happy. The facility is very clean. I was shown a studio accommodation. If your senior is still pretty active and interested in socializing this is a really great place.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Toured community
Memory Care
March 16, 2019

I toured this facility and it has everything I am looking for. The memory care unit was active and the residents seem to be well monitored. Definitely on my short list.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


Viewing 1-20 out of 31 reviews
Additional reviews gathered from Senior Advisor

Neighborhood around Heartis Arlington

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Heartis Arlington

Heartis Arlington offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Heartis Arlington 7.8 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (817) 375-5977 to reach a resident at Heartis Arlington.

To reach a resident at Heartis Arlington call: (817) 375-5977



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.