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Assisted Living
Memory Care
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HarborChase of Plainfield

12446 South Van Dyke Road, Plainfield, IL 60585

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HarborChase of Plainfield community exterior
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street view of HarborChase of Plainfield
Anonymous - Loved one of resident/client
4.0
Engaging Environment

My loved ones room has been clean, and they seem to be well staffed. Often, it's a challenge to get someone to respond in a timely manner. Other than that, they are very friendly. We picked this place because, we needed a quality place to go to, and it checked all of the boxes for my loved one. They keep the residents moving/active.... Read more

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About the facility HarborChase of Plainfield

Homey, Craftsman-style architecture paired with stylish, chic interiors create a truly unique atmosphere that can only be found at HarborChase of Plainfield — a community offering assisted living and memory care services in Plainfield, Illinois. Residents can age in place while enjoying an array of luxurious amenities and services. Take your pup for a stroll through the courtyard — we are pet-friendly after all — or chat with loved ones while gathering around the crackling fireplace. Let us help you live the best life possible, here at HarborChase of Plainfield.

Community Services and Amenities

Forget the stress of household chores. Our professional and friendly associates offer regular housekeeping, laundry, and maintenance services in order to keep your home in great condition. Gourmet and nutritious meals are prepared fresh by our professional chef and team daily. Residents can choose from a variety of menu options in order to satisfy their personal preferences and dietary restrictions. Chat with friends and family while savoring every bite in our elegant and spacious dining room.

Experienced and empathetic caregivers are available on-site 24 hours a day, seven days a week offering a variety of services, which include diabetic, ambulatory, and incontinence care as well as medication management and...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
HarborChase of Plainfield is a community within Harbor Retirement Associates LLC properties. See all Harbor Retirement Associates LLC communities.

Pricing for HarborChase of Plainfield

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours at HarborChase of Plainfield

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Sun
28
May
Mon
29
May
Tue
30
May
Wed
31
May
Thu
1
Jun

Amenities at HarborChase of Plainfield

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Low / No Sodium
No Sugar
Vegan
Vegetarian

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Weight limit 21-30lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Indoor Atrium
Barber Shop

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Movie or Theater Room

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard
Indoor Walking Paths

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Art Classes
Cooking Classes

Reviews for HarborChase of Plainfield

3.9(77 reviews)
Write a Review
Cleanliness

4.1

Friendliness

4.1

Meals & Dining

3.5

Care Services

3.9

Activities

3.9

Staff

3.2

Value for Cost

3.9

Overall Experience
27
35
9
0
6
Date Submitted
3
7
8
Reviewer
0
37
38
0
Care Received
8
69
1-20 of 77 reviews
Sort by

4.0
Anonymous - Toured community
Assisted Living
February 9, 2023
Verified Review
tour review

Our family had an in-person tour and based on everything we saw within the facility and the staff members we met with we thought it was a really nice experience.


4.0
Anonymous - Loved one of resident/client
Assisted Living
January 24, 2023
Verified Review
Engaging Environment

My loved ones room has been clean, and they seem to be well staffed. Often, it's a challenge to get someone to respond in a timely manner. Other than that, they are very friendly. We picked this place because, we needed a quality place to go to, and it checked all of the boxes for my loved one. They keep the residents moving/active.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

3

Value for Cost

5


3.0
Anonymous - Loved one of resident/client
Assisted Living
January 20, 2023
Verified Review
Promises Kept????

The nurses were good. They were really understaffed and did not give the attention that was needed. Their management is terrible, they dont communicate. They make promises for level of care and do not follow through. I am super dissatisfied, and would not recommend to anyone.

Cleanliness

4

Friendliness

4

Meals & Dining

2

Care Services

2

Activities

2

Staff

3

Value for Cost

3


5.0
anonymous - Loved one of resident/client
Assisted Living
September 23, 2022
Verified Review
Highly recommend

I really like that l can call them and they are always there. Anytime you need something just call and they get to the point right away. The staff are also helpful and friendly. [name removed] up front is my go to person, she is just awesome and I love her. I would absolutely recommend this facility to others looking. As soon as we walked in my dad fell in love with the facility and we did not look anywhere else. Not only are the staff great, but the residents are super friendly and welcoming as well. That was one of the things my dad loved, he found a friend right when we walked in the door.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4.5

Activities

5

Staff

5

Value for Cost

4


4.0
Anonymous - Loved one of resident/client
Memory Care
August 4, 2022
Verified Review

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

4

Staff

4

Value for Cost

4


0.5
anonymous - Loved one of resident/client
Assisted Living
July 26, 2022
Verified Review
They are not to be trusted. I would not want to recommend that facility to anyone.

That place was a traumatic experience for my mom and me. I do not recommend it. She was neglected and charged for care that did not happen. She was not included in any "activities". She did not leave her room for the time she spent there out of fear of other residents, being forgotten, and potential exposure to COVID.

Cleanliness

0.5

Friendliness

0.5

Meals & Dining

0.5

Care Services

0.5

Activities

0.5

Staff

0.5

Value for Cost

0.5


4.0
JC - Toured community
Assisted Living
July 25, 2022
Verified Review
Review for HarborChase of Plainfield

It was a very nice facility.


4.5
anonymous - Loved one of resident/client
Memory Care
September 7, 2021
Verified Review
Good Place to Be

We moved in during the middle of Covid, which was a hard time to move in. I'm sure it would be a different situation if there was no Covid. But considering the situation, everybody responded beautifully and the way they should have under the circumstances. Our living situation is good, although I wish housekeeping were a little bit better.


3.0
anonymous - Toured community
Assisted Living
May 17, 2021
Verified Review
Tour of HarborChase

We toured HarborChase of Plainfield and the staff were friendly, but it had a very depressing and dreary atmosphere. It did not seem anywhere near as nice as some others we looked at.


1.0
Anonymous - Loved one of resident/client
Memory Care
March 12, 2021
Verified Review
our personal experience

I would not recommend this community to others. I felt very mislead, this community said that they could put her in assisted living and then over to memory care and our loved one would thrive here. That did not happen, They did not take care of our loved ones the way that they said they would. When we would communicate with the staff they would not know what was going with our loved ones.

Cleanliness

1

Friendliness

3

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

2

Value for Cost

1


5.0
Carl H - Loved one of resident/client
Assisted Living
March 5, 2021
Verified Review
Would recommend this community to others

On the tour we liked what we saw, and we do know our loved one likes it there but with the covid restrictions we just aren't able to see our loved one that much. It is a nice place, she has a suite with a refrigerator, bathroom and a bedroom.


5.0
Cathy - Loved one of resident/client
Memory Care
January 25, 2021
Verified Review
If You're Looking for a Loving Place Harbor Chase is the Place to Go

My experience was limited due to my loved one's quick decline. The care the community gave was fantastic.

Cleanliness

No data collected

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


1.0
anonymous - Loved one of resident/client
Memory Care
November 6, 2020
Not a good experience.

HarborChase of Plainfield was not a good fit for my husband. He needed memory care but because of Covid they placed him in assisted living. After 2 days I was told he needed to move to HarborChase of Naperville. Their memory care didn't work out either. Because of behavioral issues he was sent to Silver Oaks. Medically he needed more care and when we moved him even though he had not occupied a room at HarborChase for a whole month we did not get any of that fee refunded.

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


4.5
amy Singletary - Loved one of resident/client
Memory Care
May 27, 2020
A place for mom gave me a fantastic recommendation

I am very happy with the care my mother is receiving. I understand these are difficult times and they are following precautions, but now a worker has brought in the COVID and I want to be able to see my mother before something happens to her. Living longer, but not being able to see loved ones isn't exactly living. I wish they could put in place a way to safely visit, as it is obvious, the workers leave work and get to live their life.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.0
Ed Kessler - Loved one of resident/client
Memory Care
September 10, 2019
HarborChase Plainfield

We were told a lot of things about extras and services while we were touring and deciding to select and once moved in most was not true and struggled to get our calls answered. The apartment/rooms are spacious. There have been several issues with the medication program paid for each month to the point we have had to take back over the filling of prescriptions. The food is good but several times what is provided on menu is not actually what is being served that day. Actual selections and foods are ordered by corporate and not real change for options suggested by residents. There are really any outside activities planned except maybe once a month.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

2.5

Value for Cost

4

Response from HarborChase of Plainfield

September 19, 2019

Thank you for taking the time to share your thoughts on our community. We work hard to alleviate concerns for our residents and family members as quickly and comprehensively as possible. We appreciate your feedback and will be sure to look into your concerns. In the meantime, we’d appreciate the opportunity to speak with you further about your experience. Please give us a call at [removed] to set up a meeting.


0.5
C plomb
Memory Care
July 18, 2019
Poor business

My husband was to be transferred to Harborchase Plainfield. However he passed away before entering the facility. We had not moved any furniture or personal belongings into his apt. Yet. I paid over $8000.00 and only was given 2 in return. I feel this was a bad way to treat seniors. They could be a little more caring. I could see them keeping the community fee, but that's all

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from HarborChase of Plainfield

August 8, 2019

Thank you for taking the time to share your thoughts and concerns. You have our sincere condolences on the loss of your loved one. We are also sorry to hear that you have an unfavorable view of our community. We would be happy to meet with you in person to discuss your concerns. Please give us a call at [removed] to set up a meeting.


4.0
anonymous - Toured community
Memory Care
April 2, 2019

Caring staff was noticed, engaged residents, pride, I did notice an odor of urine in one section. Loved the time I spent with the coordinator. But not my choice, due to location and higher monthly price. Facility was nicely laid out, and impressed with reminiscent pieces found in the hallways, be it photography, a doll crib, old time photos, sitting areas, It is much further away from me, that was the drawback.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


3.5
anonymous - Loved one of resident/client
Memory Care
March 21, 2018
Better Management Needed

After touring several assisted living facilities in the Naperville/Plainfield areas, Harbor Chase of Plainfield felt like the right place for my mother. The apartments were very spacious compared to the competition and the prices were comparable. My mother has been living there a little over 3 weeks and seems happy. The administrative side on the other hand is not well run. The Director of Sales was new and misquoted service level pricing, made multiple pricing mistakes on the paperwork, sent incomplete paperwork to our lawyer for review, and gave misinformation several times on how the medication management options worked. When I came to pick up the keys which were supposed to be at the front desk they weren't available. When I mentioned to the Executive Director that the Director of Sales made several mistakes all she said was that she was new. The Executive Director is relatively new also. She didn't even ask for input. I've worked in sales and marketing for 14 years and consider this unprofessional for senior management. In addition, a nurse tried to give my mother the wrong medication at the dinner table. They also have been giving her magnesium daily that came from the nursing home but didn't show it should be given in their notes. The notes from the NP show that my mother should be weighed weekly and should see the dietician. She was just weighed for the first time since arriving last week and has not seen the dietician. Today my mother complained that they haven't emptied her bathroom garbage can for days. This isn't even all the little oversights that have occurred. I overheard another family member complaining about a medication dispensing error to a nurse.

Cleanliness

3.5

Friendliness

3.5

Care Services

3.5

Activities

3.5

Value for Cost

3.5


0.5
A&M - Toured community
Memory Care
February 7, 2018
UNPROFESSIONAL!

UNPROFESSIONAL! - If they treat prospective residents this way, I wonder how they treat “captive” residents who have signed on the dotted line and have no choice? Saturday, Feb3, we arrive five minutes before our 3pm appointment. The receptionist greeted us and then lead us down the hall to a far back corner of the building and wait. At 3:20, an employee came over and stated that someone would we with us soon. The employee stated that even though we had an appointment at 3pm a walk-in came in right before and they were helping the walk-in first and we had to wait. My wife was offended because she worked hard to get the Saturday appointment as the website stated we needed to make an appointment. Until that time there was no other contact and; the employee did not even say how much longer it would take before someone would meet with us - We left without being helped!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5

Response from HarborChase of Plainfield

March 6, 2018

Thank you for taking the time to rate us. We’re sorry to hear that you have an unfavorable opinion of our community. We apologize for your bad experience waiting for your tour. We do, however, appreciate your feedback as it helps us to fine-tune our services. We pride ourselves on offering exceptional and unmatched hospitality and your feedback will help us to make valuable adjustments toward that goal. Again, we thank you for sharing your concerns and we apologize for your wait.


4.0
anonymous - Toured community
Memory Care
December 4, 2017
Verified Review
Huge facility

I was touring facilities for my Father and when I arrived here, I noticed that this was a brand new building. It was a very nice facility but it was a huge place. They have an Alzheimer’s unit and it is locked down so my Father wouldn’t be able to wander out of the community. While on the tour, the administrator told me about some of the activities like they have little concerts and family can even come to see. The other thing I liked is that there were staff members everywhere to keep an eye on things. However, I was not able to pick this community because it was too far away for me. I would recommend this facility to other families.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from HarborChase of Plainfield

January 4, 2018

Thank you very much for your recommendation and for taking the time to review us! We’re happy to hear that you had a great tour and we very much appreciate your kind words about our beautiful community, abundance of associates, innovative security measures and the wealth of activities available daily for our residents. We’re sorry to hear, however, that the location of the community doesn’t fit your needs at this time. If you change your mind or your circumstances happen to change, please make sure to let us know. We’d love the opportunity to welcome your Father to HarborChase. Again, we thank you for your review. We wish you and your family the best of luck!


Viewing 1-20 out of 77 reviews

Neighborhood around HarborChase of Plainfield

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Frequently Asked Questions about HarborChase of Plainfield

HarborChase of Plainfield offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

HarborChase of Plainfield has received an average review rating of 3.9 based on 77 reviews. See all reviews.

Call (815) 267-3510 to reach a resident at HarborChase of Plainfield.

To reach a resident at HarborChase of Plainfield call: (815) 267-3510



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.