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HarborChase of Plainfield

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12446 South Van Dyke Road, Plainfield, IL 60585

8.0
Review score
79 reviews
Add review
8.0
Review score
79 reviews
5 star
35%
4 star
46%
3 star
11%
2 star
0%
1 star
8%
See all reviews
8.2
Review score
920 reviews
36 facilities
For pricing & availability:
(866) 374-4058
HarborChase of Plainfield
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HarborChase of Plainfield community exterior
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Anonymous
-
Family/friend
4.0
Definitely recommended
Staff are very friendly and helpful. The activities are varied and keep residents active and engaged. The only thing we had an issue with was that sometimes weekend staff wasn't communicating smoothly with weekday staff on certain things and I would get a call about something that we had a

About the facility
HarborChase of Plainfield

Homey, Craftsman-style architecture paired with stylish, chic interiors create a truly unique atmosphere that can only be found at HarborChase of Plainfield — a community offering assisted living and memory care services in Plainfield, Illinois. Residents can age in place while enjoying an array of luxurious amenities and services. Take your pup for a stroll through the courtyard — we are pet-friendly after all — or chat with loved ones while gathering around the crackling fireplace. Let us help you live the best life possible, here at HarborChase of Plainfield.

Community Services and Amenities

Forget the stress of household chores. Our professional and friendly associates offer regular housekeeping, laundry, and maintenance services in order to keep your home in great condition. Gourmet and nutritious meals are prepared fresh by our professional chef and team daily. Residents can choose from a variety of menu options in order to satisfy their personal preferences and dietary restrictions. Chat with friends and family while savoring every bite in our elegant and spacious dining room.

Experienced and empathetic caregivers are available on-site 24 hours a day, seven days a week offering a variety of services, which include diabetic, ambulatory, and incontinence care as well as medication management and...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for HarborChase of Plainfield

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at HarborChase of Plainfield

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HarborChase of Plainfield community exterior
HarborChase of Plainfield

12446 South Van Dyke Road, Plainfield, IL 60585

The Timbers of Shorewood
The Timbers of Shorewood

1100 N. River Road, Shorewood, IL 60404

StoryPoint Romeoville
StoryPoint Romeoville

605 Edward Dr, Romeoville, IL 60446

StoryPoint Bolingbrook community exterior
StoryPoint Bolingbrook

370 North Weber Road, Bolingbrook, IL 60440

8.0
Review score
79 reviews
8.0
Review score
79 reviews
5 star
35%
4 star
46%
3 star
11%
2 star
0%
1 star
8%
9.7
Review score
83 reviews
9.7
Review score
83 reviews
5 star
75%
4 star
12%
3 star
7%
2 star
1%
1 star
5%
9.6
Review score
158 reviews
9.6
Review score
158 reviews
5 star
62%
4 star
22%
3 star
6%
2 star
4%
1 star
6%
9.2
Review score
45 reviews
9.2
Review score
45 reviews
5 star
61%
4 star
24%
3 star
4%
2 star
0%
1 star
11%
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Amenities
at HarborChase of Plainfield

Healthcare Services

  • Memory Care
  • Medication Management
  • Staffing & Ancillary Services
  • Diabetic Care
  • Incontinence Care
  • Non-Ambulatory Care

Meals & Dining

  • Special Dining Programs
  • Professional Chef
  • Room Service
  • Restaurant Style Dining
  • Low / No Sodium
  • No Sugar
  • Meals Provided
  • Guest Meals
  • Vegetarian
  • Vegan

Room Amenities

  • Cable or Satellite TV
  • Kitchenette
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Handicap Accessible

Community Amenities

On-site dining options

  • Café or Bistro
  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed

Common areas

  • Indoor Atrium
  • TV Lounge
  • Indoor Common Areas
  • Library
  • Outside Patio
  • Outdoor Common Areas
  • Computer or Media Center
  • Meeting Room
  • Beauty Salon
  • Central Fireplace
  • Barber Shop

Recreational areas

  • Raised Garden Beds
  • Movie or Theater Room
  • Arts and Crafts Center
  • Piano or Organ
  • Game Room
  • Fitness Center

Services

  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English

Activities

  • Pet-focused Programs
  • Devotional Activities On-Site
  • Live Well Programs
  • Gardening Club
  • Stretching Classes
  • Intergenerational Programs
  • Reminiscence Programs
  • Yoga / Chair Yoga
  • Art Classes
  • Holiday Parties
  • Live Dance or Theater Performances
  • Activities On-site
  • Forever Fit
  • Day Trips and Outings
  • Happy Hour
  • Sensory-based Programs
  • Devotional Activities Offsite
  • Birthday Parties
  • Activities Off-site
  • Live Musical Performances
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Trivia Games
  • Karaoke
  • Wii Bowling
  • Cooking Classes
  • Brain fitness / Dakim
  • BBQs or Picnics
  • Wine Tasting

Reviews

for HarborChase of Plainfield

8Review score79 reviews
8.0
Review score
79 reviews
5 star
35%
4 star
46%
3 star
11%
2 star
0%
1 star
8%
Harbor Retirement Associates LLC
8.2
Review score920 reviews36 communities
Write a review
A Place for Mom has scored HarborChase of Plainfield with 8 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, HarborChase of Plainfield has 79 reviews with an average "overall experience" of 3.9 out of 5.
Overall Rating
3.9
Cleanliness
4.1
Friendliness
4.1
Care Services
3.9
Staff
3.5
Meals & Dining
3.6
Activities
3.9
Value for Cost
3.9
A Place for Mom has scored HarborChase of Plainfield with 8 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, HarborChase of Plainfield has 79 reviews with an average "overall experience" of 3.9 out of 5.
Parent company
Logo for Harbor Retirement Associates LLC
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Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 79 reviews
Anonymous - Family/friend
Assisted Living
February 16, 2024
4.0
Verified Review
Definitely recommended
Staff are very friendly and helpful. The activities are varied and keep residents active and engaged. The only thing we had an issue with was that sometimes weekend staff wasn't communicating smoothly with weekday staff on certain things and I would get a call about something that we had already discussed. I would definitely recommend HarborChase for assisted living care.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
5
Value for Cost
4
Linda - Family/friend
Memory Care
June 1, 2023
5.0
Verified Review
More instruction on what I have to do to get a Doctor etc.. Notice if the doctors or nurse saw my son and what was decided. I guess communication should be better. Everyone is very friendly and helpful but I need some follow up. The staff is very caring.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Toured community
Assisted Living
February 9, 2023
4.0
Verified Review
tour review
Our family had an in-person tour and based on everything we saw within the facility and the staff members we met with we thought it was a really nice experience.
Anonymous - Family/friend
Assisted Living
January 24, 2023
4.0
Verified Review
Engaging Environment
My loved ones room has been clean, and they seem to be well staffed. Often, it's a challenge to get someone to respond in a timely manner. Other than that, they are very friendly. We picked this place because, we needed a quality place to go to, and it checked all of the boxes for my loved one. They keep the residents moving/active.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
3
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
January 20, 2023
3.0
Verified Review
Promises Kept????
The nurses were good. They were really understaffed and did not give the attention that was needed. Their management is terrible, they dont communicate. They make promises for level of care and do not follow through. I am super dissatisfied, and would not recommend to anyone.
Cleanliness
4
Friendliness
4
Care Services
2
Staff
3
Meals & Dining
2
Activities
2
Value for Cost
3
anonymous - Family/friend
Assisted Living
September 23, 2022
5.0
Verified Review
Highly recommend
I really like that l can call them and they are always there. Anytime you need something just call and they get to the point right away. The staff are also helpful and friendly. [name removed] up front is my go to person, she is just awesome and I love her. I would absolutely recommend this facility to others looking. As soon as we walked in my dad fell in love with the facility and we did not look anywhere else. Not only are the staff great, but the residents are super friendly and welcoming as well. That was one of the things my dad loved, he found a friend right when we walked in the door.
Cleanliness
5
Friendliness
5
Care Services
4.5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Memory Care
August 4, 2022
4.0
Verified Review
Cleanliness
5
Friendliness
5
Care Services
3
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
July 26, 2022
0.5
Verified Review
They are not to be trusted. I would not want to recommend that facility to anyone.
That place was a traumatic experience for my mom and me. I do not recommend it. She was neglected and charged for care that did not happen. She was not included in any "activities". She did not leave her room for the time she spent there out of fear of other residents, being forgotten, and potential exposure to COVID.
Cleanliness
0.5
Friendliness
0.5
Care Services
0.5
Staff
0.5
Meals & Dining
0.5
Activities
0.5
Value for Cost
0.5
JC - Toured community
Assisted Living
July 25, 2022
4.0
Verified Review
Review for HarborChase of Plainfield
It was a very nice facility.
anonymous - Family/friend
Memory Care
September 7, 2021
4.5
Verified Review
Good Place to Be
We moved in during the middle of Covid, which was a hard time to move in. I'm sure it would be a different situation if there was no Covid. But considering the situation, everybody responded beautifully and the way they should have under the circumstances. Our living situation is good, although I wish housekeeping were a little bit better.
anonymous - Toured community
Assisted Living
May 17, 2021
3.0
Verified Review
Tour of HarborChase
We toured HarborChase of Plainfield and the staff were friendly, but it had a very depressing and dreary atmosphere. It did not seem anywhere near as nice as some others we looked at.
Anonymous - Family/friend
Memory Care
March 12, 2021
1.0
Verified Review
our personal experience
I would not recommend this community to others. I felt very mislead, this community said that they could put her in assisted living and then over to memory care and our loved one would thrive here. That did not happen, They did not take care of our loved ones the way that they said they would. When we would communicate with the staff they would not know what was going with our loved ones.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
2
Value for Cost
1
Carl H - Family/friend
Assisted Living
March 5, 2021
5.0
Verified Review
Would recommend this community to others
On the tour we liked what we saw, and we do know our loved one likes it there but with the covid restrictions we just aren't able to see our loved one that much. It is a nice place, she has a suite with a refrigerator, bathroom and a bedroom.
Cathy - Family/friend
Memory Care
January 25, 2021
5.0
Verified Review
If You're Looking for a Loving Place Harbor Chase is the Place to Go
My experience was limited due to my loved one's quick decline. The care the community gave was fantastic.
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
anonymous - Family/friend
Memory Care
November 6, 2020
1.0
Not a good experience.
HarborChase of Plainfield was not a good fit for my husband. He needed memory care but because of Covid they placed him in assisted living. After 2 days I was told he needed to move to HarborChase of Naperville. Their memory care didn't work out either. Because of behavioral issues he was sent to Silver Oaks. Medically he needed more care and when we moved him even though he had not occupied a room at HarborChase for a whole month we did not get any of that fee refunded.
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
amy Singletary - Family/friend
Memory Care
May 27, 2020
4.5
A place for mom gave me a fantastic recommendation
I am very happy with the care my mother is receiving. I understand these are difficult times and they are following precautions, but now a worker has brought in the COVID and I want to be able to see my mother before something happens to her. Living longer, but not being able to see loved ones isn't exactly living. I wish they could put in place a way to safely visit, as it is obvious, the workers leave work and get to live their life.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
Ed Kessler - Family/friend
Memory Care
September 10, 2019
4.0
HarborChase Plainfield
We were told a lot of things about extras and services while we were touring and deciding to select and once moved in most was not true and struggled to get our calls answered. The apartment/rooms are spacious. There have been several issues with the medication program paid for each month to the point we have had to take back over the filling of prescriptions. The food is good but several times what is provided on menu is not actually what is being served that day. Actual selections and foods are ordered by corporate and not real change for options suggested by residents. There are really any outside activities planned except maybe once a month.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
2.5
Response from HarborChase of Plainfield
September 19, 2019
Thank you for taking the time to share your thoughts on our community. We work hard to alleviate concerns for our residents and family members as quickly and comprehensively as possible. We appreciate your feedback and will be sure to look into your concerns. In the meantime, we’d appreciate the opportunity to speak with you further about your experience. Please give us a call at [removed] to set up a meeting.
C plomb
Memory Care
July 18, 2019
0.5
Poor business
My husband was to be transferred to Harborchase Plainfield. However he passed away before entering the facility. We had not moved any furniture or personal belongings into his apt. Yet. I paid over $8000.00 and only was given 2 in return. I feel this was a bad way to treat seniors. They could be a little more caring. I could see them keeping the community fee, but that's all
Cleanliness
0.5
Friendliness
0.5
Value for Cost
0.5
Care Services
0.5
Activities
0.5
Response from HarborChase of Plainfield
August 8, 2019
Thank you for taking the time to share your thoughts and concerns. You have our sincere condolences on the loss of your loved one. We are also sorry to hear that you have an unfavorable view of our community. We would be happy to meet with you in person to discuss your concerns. Please give us a call at [removed] to set up a meeting.
anonymous - Toured community
Memory Care
April 2, 2019
4.0
Caring staff was noticed, engaged residents, pride, I did notice an odor of urine in one section. Loved the time I spent with the coordinator. But not my choice, due to location and higher monthly price. Facility was nicely laid out, and impressed with reminiscent pieces found in the hallways, be it photography, a doll crib, old time photos, sitting areas, It is much further away from me, that was the drawback.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Family/friend
Memory Care
March 21, 2018
3.5
Better Management Needed
After touring several assisted living facilities in the Naperville/Plainfield areas, Harbor Chase of Plainfield felt like the right place for my mother. The apartments were very spacious compared to the competition and the prices were comparable. My mother has been living there a little over 3 weeks and seems happy. The administrative side on the other hand is not well run. The Director of Sales was new and misquoted service level pricing, made multiple pricing mistakes on the paperwork, sent incomplete paperwork to our lawyer for review, and gave misinformation several times on how the medication management options worked. When I came to pick up the keys which were supposed to be at the front desk they weren't available. When I mentioned to the Executive Director that the Director of Sales made several mistakes all she said was that she was new. The Executive Director is relatively new also. She didn't even ask for input. I've worked in sales and marketing for 14 years and consider this unprofessional for senior management. In addition, a nurse tried to give my mother the wrong medication at the dinner table. They also have been giving her magnesium daily that came from the nursing home but didn't show it should be given in their notes. The notes from the NP show that my mother should be weighed weekly and should see the dietician. She was just weighed for the first time since arriving last week and has not seen the dietician. Today my mother complained that they haven't emptied her bathroom garbage can for days. This isn't even all the little oversights that have occurred. I overheard another family member complaining about a medication dispensing error to a nurse.
Cleanliness
3.5
Friendliness
3.5
Value for Cost
3.5
Care Services
3.5
Activities
3.5
Viewing 1-20 out of 79 reviews

Neighborhoods
around HarborChase of Plainfield

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Frequently Asked Questions
about HarborChase of Plainfield

HarborChase of Plainfield offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored HarborChase of Plainfield 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (815) 267-3510 to reach a resident at HarborChase of Plainfield.

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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