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VERIFIED PARTNER

The Avalon of New Albany

245 E Main St, New Albany, OH 43054

8.2
Review score
12 reviews
Add review
8.2
Review score
12 reviews
5 star
59%
4 star
33%
3 star
0%
2 star
0%
1 star
8%
See all reviews
8.3
Review score
4036 reviews
141 facilities
For pricing & availability:
(866) 374-4058
The Avalon of New Albany
The Avalon of New Albany community exterior
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The Avalon of New Albany in google map
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anonymous
-
Family/friend
4.0
Overall it is a small quiet community that I would recommend for a loved one
At one point or another, I have interacted in each area listed. In most cases, the issue/question was solved or a plan created. They lose a full point for proactive communication with a family or resident document. In all areas I had to figure out who to contact.

About the facility
The Avalon of New Albany

A few miles from the Hoover Reservoir is The Avalon of New Albany — a community offering personalized assisted living, memory care, and respite care services. Here, residents can live a fulfilling lifestyle while receiving the care and support they need to thrive. Dedicated team members offer custom-tailored services, and the culinary team prepares restaurant-quality meals. Healthy snacks and beverages are also available in the bistro.

Residents can enjoy a variety of benefits like health and wellness programs as well as a diverse life enrichment calendar. There are also plenty of amenities to take advantage of, including the landscaped courtyard, charming front porch, and scenic walking trails. For optimal comfort, this community offers various studio, one-bedroom, and two-bedroom apartment styles for residents to call home.

For seniors with Alzheimer’s and other dementias, there is an exclusive memory care neighborhood that is specially designed to avoid excess stimulation and features landmarks and sensory cues to promote independence. Caregivers use The Village Program® to tailor each resident’s daily routine and activities to mirror their former lifestyles. Residents can reflect on long ago memories, rejoice in today’s successes, and renew spirits every day.

The Avalon of New Albany isn’t just like home — it is home.

State...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for The Avalon of New Albany

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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at The Avalon of New Albany

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The Avalon of New Albany community exterior
The Avalon of New Albany

245 E Main St, New Albany, OH 43054

StoryPoint Gahanna Indoor Common Area
StoryPoint Gahanna

5435 Morse Rd, Gahanna, OH 43230

Sunrise of Gahanna
Sunrise of Gahanna

775 East Johnstown Road, Gahanna, OH 43230

The Gables of Westerville indoor common area
The Gables of Westerville

131 Moss Rd, Westerville, OH 43082

8.2
Review score
12 reviews
8.2
Review score
12 reviews
5 star
59%
4 star
33%
3 star
0%
2 star
0%
1 star
8%
9.8
Review score
86 reviews
9.8
Review score
86 reviews
5 star
76%
4 star
14%
3 star
6%
2 star
2%
1 star
2%
9.7
Review score
62 reviews
9.7
Review score
62 reviews
5 star
54%
4 star
27%
3 star
16%
2 star
0%
1 star
3%
9.5
Review score
13 reviews
9.5
Review score
13 reviews
5 star
62%
4 star
23%
3 star
15%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

4

Assisted Living, Memory Care, Independent Living, Senior Apartments

Reviews

for The Avalon of New Albany

8.2Review score12 reviews
8.2
Review score
12 reviews
5 star
59%
4 star
33%
3 star
0%
2 star
0%
1 star
8%
Life Care Services LLC
8.3
Review score4036 reviews141 communities
Write a review
A Place for Mom has scored The Avalon of New Albany with 8.2 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Avalon of New Albany has 12 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.7
Friendliness
4.5
Care Services
4.3
Staff
4.0
Meals & Dining
4.0
Activities
4.0
Value for Cost
4.2
A Place for Mom has scored The Avalon of New Albany with 8.2 out of 10 using our proprietary review score based on 3 reviews in the last 2 years. Over all time, The Avalon of New Albany has 12 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
Best of Senior Living 2023
Life Care Services LLC
8.3
Review score4036 reviews141 communities
Logo for Life Care Services LLC
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-12 of 12 reviews
anonymous - Family/friend
Assisted Living
April 6, 2023
4.0
Verified Review
Overall it is a small quiet community that I would recommend for a loved one
At one point or another, I have interacted in each area listed. In most cases, the issue/question was solved or a plan created. They lose a full point for proactive communication with a family or resident document. In all areas I had to figure out who to contact.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Avalon of New Albany
April 7, 2023
Thank you for taking the time to share your experience. Please reach out to Sandra Glorioso, Executive Director at sglorioso@theavalonofnewalbany.com to discuss your comments directly. Thank you!
John - Family/friend
Assisted Living
February 6, 2023
5.0
Verified Review
Cleanliness and meals have been outstanding
Right when we came to tour The Avalon of New Albany we were just blown away - you noticed right away how clean it was, there were not odors anywhere. The staff members have been very welcoming and so friendly. Our loved one seems really happy with the meals and activities. We have already recommended them to other families and we will continue to do so.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Avalon of New Albany
April 9, 2023
Hi John, thank you so much for your positive comments about The Avalon of New Albany! We hope you have a great day.
anonymous - Family/friend
Assisted Living
January 4, 2023
4.0
Verified Review
Would recommend depending on the memory level of the individual.
It seems to be a nice facility overall, although their memory care unit is lacking. The residents there are in pretty bad shape and unable to communicate, and the workers in that area don't seem to be the best people for that particular job. If your loved one is also in bad shape, it might be a better fit for them. But I would not want to transfer my loved one, who wants to remain active and is communicative, to that section. Our experience on the assisted living side has been decent, although there aren't enough activities to keep him happy.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
3
Response from The Avalon of New Albany
April 9, 2023
Thank you for taking the time to share your experience. Please reach out to Sandra Glorioso, Executive Director at sglorioso@theavalonofnewalbany.com to discuss your comments directly. Thank you!
Tiffany - Family/friend
Assisted Living
February 17, 2022
4.0
Verified Review
Good Community
I would tell others that the people are friendly. My loved one has received good care so far. I would recommend the community to others.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Value for Cost
4
jazmyn f - Industry reviewer
Assisted Living
October 27, 2021
5.0
My experience
Very best care,staff, and families!
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Avalon of New Albany
February 7, 2022
Hello Jazmyn! Thank you so much for sharing your thoughts and experience about The Avalon of New Albany. We are grateful for the compassionate and caring individuals who are dedicated to supporting an exceptional senior living experience at our community. We take pride in our people-centered approach to all aspects of our senior living community. Thank you for being a part of our family and making a difference every day! Sincerely, The Avalon of New Albany Team
Mans - Family/friend
Assisted Living
September 18, 2021
1.0
Bad Experience
The facility is beautiful but looks can be deceiving. The care was very poor. Extremely short-staffed. Would never recommend.
Cleanliness
4
Friendliness
2
Care Services
1
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
1
Response from The Avalon of New Albany
January 31, 2022
Hello Mans, The Avalon of New Albany is managed by Grace Management, Inc., a senior housing management company. We take reviews of our company and community very seriously. Any claims about our services, associates, or support must be based on facts and be supported by such. We know that challenges are met every day and we hope to always elevate the senior living experience. If we have not done so for you or your loved one, we sincerely want to learn more about your experience. Please contact us at 740-513-3044 or info@theavalonofnewalbany.com so that we may work together to continue to improve all aspects of our community. Sincerely, The Avalon of New Albany Team
Joyce - Family/friend
Assisted Living
June 22, 2021
5.0
Verified Review
Highly recommend
We chose First & Main of New Albany because we had a list of things we were looking for, we looked at about 7 other places and this facility met most of our criteria. The room sizes at the facility were not the largest we saw, but for our needs they were sufficient. The main course on the meals are chef prepared and he really enjoys them. I think that the administration is very open to individual differences that families may want, they are very accommodating. I would recommend them to others looking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Activities
4
Meals & Dining
5
Value for Cost
5
Response from The Avalon of New Albany
February 7, 2022
Hello Joyce! Thank you so much for sharing your thoughts and experience about The Avalon of New Albany. We are dedicated to the long-term satisfaction and quality of life of our residents. We are continually evolving to meet the needs of residents today and tomorrow and bring strength and stability to everything we do. We know that home may be a place, but it's also a feeling, a way of life and something we take seriously. Sincerely, The Avalon of New Albany Team
Anonymous - Family/friend
Memory Care
March 8, 2021
5.0
Verified Review
our experience
My loved one was handled very nicely. The staff was very friendly and helpful. The communication was good between the staff and the family and they kept us updated. I would recommend this community to others
Cleanliness
5
Friendliness
5
Care Services
5
Value for Cost
5
Response from The Avalon of New Albany
February 7, 2022
Hello Anonymous! Thank you so much for sharing your thoughts and experience about The Avalon of New Albany. Our exceptional and caring associates work hard to ensure that you experience senior living at its finest. We are honored to know that when residents move into our community it's not just like home, it is home. Sincerely, The Avalon of New Albany Team
K. G. - Family/friend
Memory Care
February 1, 2021
4.0
Verified Review
Good Patient Care, Poor Administration Communication
The best feature that I liked was simplicity of the cost. The community has a nice and user friendly pricing system. I would recommend this community based on this feature. The location was nice for us. It was a clean environment, and good care for my loved one. The communication from the administration was not up to par. They didn't call us or call back after us leaving messages for them. They seem to only reach out to us when they were trying to get our business.
Friendliness
4
Care Services
4
Staff
4
Value for Cost
4
Response from The Avalon of New Albany
February 7, 2022
Hello K. G.! Thank you for sharing your thoughts and experience about First & Main of New Albany. This community transitioned to a new owner who put in place Grace Management, Inc. as the manager in July of 2021. Grace has rebranded the community The Avalon of New Albany to better reflect the quality and standards of care that we provide. While this review references an experience prior to that transition, we wish to address the concerns expressed. With the support of Grace Management, our amazing team of associates are honored and dedicated to the lifetime satisfaction and utmost care of every resident, providing individualized services and amenities to each person who calls our community home. Our team is a family, and we work together to ensure all residents' individual needs are met and expectations are exceeded. Please contact us directly to discuss any current questions or concerns at: 740-513-3044 or info@theavalonofnewalbany.com. Sincerely, The Avalon of New Albany Team
B W - Family/friend
Memory Care
April 13, 2020
4.5
Verified Review
Overall, I would move there again.
The memory care staff was extremely dedicated, and caring. Food was adequate. Staffing was an issue, not enough staff and cleaning staff especially on weekends. My mom unfortunately only lived there 30 days before she passed away. (name removed ) was so helpful, she helped us move mom's stuff out and was helpful, this was all during the Covid -19 times so it is very different for everyone.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4
anonymous - Industry reviewer
Memory Care
December 27, 2017
5.0
Great community
Awesome community with lots to offer. I was amazed at the amenities and cleanliness of this place. Everyone I have interacted with at this community has been very helpful and friendly. It is very welcoming and has a homey atmosphere.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Avalon of New Albany
January 3, 2018
Thank you for the positive feedback! It is much appreciated. Happy New Year.
Tiffany Kroeger - Family/friend
Memory Care
October 12, 2017
5.0
Verified Review
Mom is so Happy
I Love this new community the staff here is friendly and responsive to my moms needs. The executive team is wonderful and they keep the employee's happy which leads to a Happy home. The food is wonderful here too. The Community is outstandingly clean and the grounds are maintained nicely. Mom has dementia and the staff makes it a point to get her involved in the activities like bingo,and movies in their theater. I would definitely recommend this community.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from The Avalon of New Albany
December 29, 2017
We are so happy to hear you are pleased with our community. Thank you for the positive feedback. We look forward to continuing to serve you and your family!
Viewing 1-12 out of 12 reviews

Amenities
at The Avalon of New Albany

Healthcare Services

  • Staffing & Ancillary Services
  • Incontinence Care
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • Diabetic Care

Meals & Dining

  • Vegan
  • Room Service
  • Special Dining Programs
  • Professional Chef
  • No Sugar
  • Low / No Sodium
  • Guest Meals
  • Gluten-free
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided

Room Amenities

  • Kitchenette
  • Ground Floor Units
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Air Conditioned

Community Amenities

On-site dining options

  • Bar or Pub
  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Weight Limit (lbs)
  • Dogs Allowed
  • Cats Allowed

Common areas

  • TV Lounge
  • Indoor Common Areas
  • Meeting Room
  • Computer or Media Center
  • Central Fireplace
  • Library
  • Main Street Shops
  • Outdoor Common Areas
  • Beauty Salon
  • Butterfly garden / Hummingbird garden
  • Indoor Atrium
  • Outside Patio

Recreational areas

  • Golf Course or Putting Green
  • Raised Garden Beds
  • Piano or Organ
  • Game Room
  • Fitness Center
  • Movie or Theater Room
  • Arts and Crafts Center
  • Woodworking Shop

Services

  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands

Activities

  • Karaoke
  • Catholic Services
  • Devotional Activities Offsite
  • Montessori Programs
  • Other Religious Services
  • Intergenerational Programs
  • Gardening Club
  • Live Dance or Theater Performances
  • BBQs or Picnics
  • Live Well Programs
  • Happy Hour
  • Day Trips and Outings
  • Dances
  • Activities Off-site
  • Visiting Chaplain or Priest
  • Art Classes
  • Reminiscence Programs
  • Trivia Games
  • Forever Fit
  • Birthday Parties
  • Wii Bowling
  • Holiday Parties
  • Wine Tasting
  • Devotional Activities On-Site
  • Jewish Services
  • Cooking Classes
  • Educational Speakers / Life Long Learning
  • Community Service Programs
  • Activities On-site
  • Stretching Classes
  • Pet-focused Programs
  • Protestant Services
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Brain fitness / Dakim

Neighborhoods
around The Avalon of New Albany

See what the neighborhood has to offer and what’s nearby:
The Avalon of New Albany in google map

Frequently Asked Questions
about The Avalon of New Albany

The Avalon of New Albany offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored The Avalon of New Albany 8.2 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (740) 513-3044 to reach a resident at The Avalon of New Albany.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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