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Brookdale Westerville

6377 Cooper Road, Columbus, OH 43231

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Brookdale Westerville community exterior
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Brookdale Westerville in google map
anonymous - Loved one of resident/client
4.0
Our experience so far

The food is excellent. The billing has been a disaster though and the maintenance is not timely either. The staff have been pretty good with communication with the families.... Read more

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About the facility Brookdale Westerville

Welcome to Brookdale Westerville! You can find this family-friendly community located in Columbus, Ohio, which is known for its arts scene, a booming tech industry, modern galleries, and walkable neighborhoods. Here, residents are able to explore new opportunities while pursuing their passions and receiving top-notch support. Whether you’re looking for assisted living or memory care, you can find the comprehensive care you deserve.

Do you require mobility assistance, help managing medications, bathing assistance, or something more specific? Here, you can have it all. Before you move in, trained team members work with you and your family to learn about your individual needs. A custom and flexible care plan is then developed, to help ensure your needs are met. Rest assured, staff is available 24 hours a day, seven days a week to be alerted to an emergency. An alert system and keypad entries are also used to provide added protection on-site.

In addition to providing customized care plans and around-the-clock monitoring, Brookdale’s staff offers assistance with meals, housekeeping, transportation, and home maintenance. With your daily needs met, you can explore the gorgeous outdoors and soak up the nearby sights. Visit the fragrant greenhouse and blooming garden, or take a relaxing stroll...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Brookdale Westerville is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Westerville

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Westerville

Community Details at Brookdale Westerville

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Private Bath


Reviews for Brookdale Westerville

4.1

(52 reviews)

Write a Review

Cleanliness

4.2

Care services

4.2

Staff

4.8

Meals & dining

4.5

Activities

4.0

Value for cost

4.1

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1-20 of 52 reviews
4.0
June 15, 2022
anonymous - Loved one of resident/client
Verified Review
Our experience so far

The food is excellent. The billing has been a disaster though and the maintenance is not timely either. The staff have been pretty good with communication with the families.


4.0
March 28, 2022
anonymous - Toured community
Verified Review
Community Tour

We had a good virtual tour at Brookdale Westerville. They took us around the facility and showed us not only an available room, but what the exterior of the building for that room would look like, patio and all. They introduced us to some staff that was available. It seemed to be a little smaller of a facility, and we were just looking for more residents for our loved one to be able to interact with.


3.0
October 20, 2021
anonymous - Toured community
Verified Review
Our Tour Experience

Brookdale Westerville was old and run down, dark, dreary, and small. It needed a lot of repairs

Response from Brookdale Westerville

October 26, 2021

We are sorry to hear your tour of Brookdale Westerville did not meet your expectations. We want to thank you for taking the time to visit and provide feedback. Our staff is committed to providing the highest-quality service and care and we will share your feedback with our management team.


5.0
September 21, 2021
anonymous - Toured community
Verified Review
my tour

We toured this community and the tour was good and they answered all our questions.


1.0
August 18, 2021
anonymous - Toured community
Verified Review
Tour of Brookdale

I did not have a good experience on our tour with Brookdale. I found the facility to be dirty, dark, and dingy. I would not put my mom here. When we looked at the memory care wing, they were playing music that should not have been being played for these residents. Also, they had no office for us to sit and talk to them in so we were in an open room and had no privacy. They had a band playing in the background so we left not knowing half of the things that they said.

Response from Brookdale Westerville

August 31, 2021

We are sorry to hear your tour of Brookdale Westerville did not meet your expectations. We want to thank you for taking the time to visit and providing feedback. Our staff is committed to providing the highest-quality service and care for each resident and we will share your feedback with our management team.


5.0
August 9, 2021
anonymous - Loved one of resident/client
Verified Review
Pleased with our experience

We chose Brookdale Westerville because it was the only one available that would take her at the time. The room sizes at the facility are adequate for what she needs. I would tell others that the facility is locked down and very safe. I would recommend to others looking an already have.


5.0
April 16, 2021
anonymous - Toured community
Verified Review
my review of Brookdale Westerville

We toured this community and it was very nice. The pricing was just to high for us.


3.5
August 14, 2020
Joseph - Loved one of resident/client
Verified Review
Memory Care review

I would recommend that you visit a number of places. I found that to be the best way, It took me six months to find a good fit for my mom. The rooms are a good size, my mom has a single room. The food is okay.


4.0
June 9, 2020
Karen
Verified Review
Billing fiasco

We signed the contract and two days later my friend had a stroke and needed hospice. I called Brookdale and let them know that she would not be moving in. They wanted to bill me from the day I signed the contract to the day she died plus an additional 7 days. She never moved in. I understand paying for the days they held the room but not the extra days. I finally go it worked out after I spoke with the national office. It was a horrible experience


4.0
January 27, 2020
anonymous - Toured community

Husband suddenly deteriorated and had to have him admitted quickly. Brookdale was VERY cooperative and am happy so far.


3.0
August 28, 2019
anonymous - Toured community

I liked that the community was small and the staff were kind and helpful. Katie did a wonderful job with the tour and providing information on the cost and services. The only downfall is the carpet is worn out in the building and there were a lot of odors. I hope that the corporation that owns Brookdale will update the building without increasing the cost of care.


3.0
July 30, 2019
anonymous - Toured community

Nursing home feel. All areas are locked so they could be together most of the time and yet have separate rooms to sleep in. Staff was so very friendly. [Name removed] was wonderful. Pricing was really good. Considering as possibility. Depending on dad wanting to pay more or less.


5.0
September 6, 2017
anonymous - Loved one of resident/client
Verified Review
So far things are great

My grandma likes some of the activities offered and they have a church music group that comes in to entertain. The staff have been friendly and we have good communication with them. She seems to enjoy the food. The community is well taken care of inside and out. I would recommend this community.


4.0
September 5, 2017
anonymous - Loved one of resident/client
Verified Review
Settling In Nicely

I think my mom is settling in nicely at Brookdale Westerville. The staff does the best that they can in taking care of her care needs. There is a little communication barrier with some of the staff not being fluent in English, but I can communicate directly with the director who has helped me with my concerns about my mom's care needs. The food is very good and the meals they provide are well-balanced with variety. My mom says she really enjoys the meals, and they are very good about encouraging her to eat. They also encourage her to participate in the activities they provide and will personally go and get her to invite her to the activities that are scheduled. They also provide transportation to her quilting club so that she can continue quilting. The main reason we chose Brookdale Westerville is that it is a safe and secure facility, and she can stay in the assisted living units longer before moving into the memory care which is located in the same community. I would recommend this community to others.


3.0
August 28, 2017
anonymous - Toured community
Verified Review
No lift to assist my friend

Our tour here was done well by the staff, they took their time showing us around and answering all our questions. Unfortunately, they do not have a life which my friend needs in order for her to be transferred in and out of bed and to the restroom or showers.


4.0
July 5, 2017
anonymous - Loved one of resident/client
Verified Review
Wonderful People!!

I have no complaints about this community and everything they have done for my mother while she has been in there care. The staff are friendly and very professional in there work. I would defiantly recommend it to anyone.


4.0
July 5, 2017
anonymous - Loved one of resident/client
Verified Review
Great Community, and My Father is Well Here

My father is doing very well here in this community. It is a great community, and I'am pleased with his move here. I know he is safe, and in good hands. The staff is attentive, and accommodating. He is pleased with the meals, and everything has worked out very well. This community is working out well for my family, and I would recommend it.


4.0
June 6, 2017
anonymous - Toured community
Verified Review
Really Nice Tour

This is a really nice facility, and my tour of it went well. The staff was very nice, and informative. All my questions were answered. The community looked great. It was a really nice experience overall.


5.0
March 23, 2017
anonymous - Toured community

Feels like a personal home. Well kept. Felt quiet and peaceful


3.5
January 12, 2017
anonymous - Toured community
Verified Review
Did not have a good vibe...

While touring this community, we did not have good vibes. I can not get specific on what it was but I liked the memory care area. They were suggesting with my mother's level of care she could be in another area, but we were not comfortable with that. Also, the male nurse came in to talk with us when we were finished with the tour, we did not think much of him. Not sure if it was an off day but we had not had that experience in any other place. 2 people from my church have their family there and think it is great.

Neighborhood around Brookdale Westerville

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Frequently Asked Questions about Brookdale Westerville

Brookdale Westerville offers Studio, 1 Bedroom and Semi-Private. Learn more.

Brookdale Westerville has received an average review rating of 4.1 based on 52 reviews. See all reviews.

Call (614) 901-2100 to reach a resident at Brookdale Westerville.

To reach a resident at Brookdale Westerville call: (614) 901-2100



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.