About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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Chestnut Hill Senior Living

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5055 Thompson Rd, Columbus, OH 43230

8.5
Review score
99 reviews
Add review
8.5
Review score
99 reviews
5 star
27%
4 star
41%
3 star
18%
2 star
7%
1 star
7%
See all reviews
For more information about senior living options:
(866) 374-4058
Chestnut Hill Senior Living
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Chestnut Hill Senior Living
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Chestnut Hill Senior Living in google map

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Teresa
-
Family/friend
4.0
Recommended
The staff at Chestnut Hill Senior Living are very easy to work with and are helpful. The meals are good...just not what my mom was used to, but since she can't remember what she likes it doesn't matter. I would recommend the facility.

About the facility
Chestnut Hill Senior Living

Chestnut Hill Senior Living offers independent living, assisted living, and memory care in Columbus, Ohio, on a 10-acre campus with shady trees and walking paths. With the ambiance of a country club, the recently renovated community boasts thoughtful conveniences and pet-friendly senior apartments to help your loved one prosper. Additionally, residents can find themselves in an engaging lifestyle that promotes holistic wellness.

At Chestnut Hill Senior Living, a range of senior care services and newly updated amenities help residents stay independent as possible, while leaving them time for favorite pastimes. Plus, Hoover and Griggs’ restaurant is open throughout the day, serving residents over 50 menu items and daily specials. Other amenities and services include:

  • 24-hour bistro
  • Concierge
  • Housekeeping
  • Events and entertainment
  • Transportation

Independent living plus is a hybrid between independent living and assisted living. These residents have access to services and amenities such as the restaurant, housekeeping, events, and transportation, but they don’t require help with personal care.

Assisted living residents at Chestnut Hill Senior Living are supported through personalized care plans designed to meet their individual needs. This can include help with daily tasks and personal care such as bathing, grooming, and dressing.

In memory care, seniors with Alzheimer’s disease or other forms of dementia live in...

Read more

Senior living options offered

Assisted Living

Memory Care

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Amenities
at Chestnut Hill Senior Living

Healthcare Services

  • Staffing & Ancillary Services
  • High Acuity Care
  • Memory Care
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Meals & Dining

  • Meals Provided
  • Professional Chef
  • International Cuisine
  • Restaurant Style Dining
  • Room Service
  • Vegan
  • Vegetarian
  • No Sugar
  • Guest Meals
  • Anytime Dining
  • Low / No Sodium
  • Gluten-free

Room Amenities

  • Ground Floor Units
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Air Conditioned
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Kitchenette
  • Handicap Accessible

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Complimentary Transportation
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)
  • Pet Care Available

Common areas

  • Private Bath
  • Meeting Room
  • Beauty Salon
  • Indoor Common Areas
  • Library
  • Outside Patio
  • TV Lounge
  • Computer or Media Center
  • Barber Shop
  • Outdoor Common Areas

Recreational areas

  • Arts and Crafts Center
  • Fitness Center
  • Raised Garden Beds
  • Piano or Organ
  • Movie or Theater Room

Services

  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician

Languages spoken

  • English

Activities

  • Wine Tasting
  • Educational Speakers / Life Long Learning
  • Pet-focused Programs
  • Cooking Classes
  • Activities On-site
  • Activities Off-site
  • Day Trips and Outings
  • Devotional Activities Offsite
  • Karaoke
  • Visiting Chaplain or Priest
  • Dances
  • Catholic Services
  • BBQs or Picnics
  • Happy Hour
  • Walking Club
  • Protestant Services
  • Bible Study Group
  • Community Service Programs
  • Art Classes
  • Holiday Parties
  • Cooking Club
  • Yoga / Chair Yoga
  • Men's Club
  • Trivia Games
  • Forever Fit
  • Live Musical Performances
  • Birthday Parties
  • Reminiscence Programs
  • Gardening Club
  • Brain fitness / Dakim
  • Live Dance or Theater Performances
  • Sensory-based Programs
  • Cards / Pinochle Club
  • Stretching Classes
  • Devotional Activities On-Site
  • Live Well Programs

Compare

Chestnut Hill Senior Living
Chestnut Hill Senior Living

5055 Thompson Rd, Columbus, OH 43230

Danbury of Columbus outdoor common area
Danbury of Columbus

2870 Snouffer Rd, Columbus, OH 43235

StoryPoint Gahanna Indoor Common Area
StoryPoint Gahanna

5435 Morse Rd, Gahanna, OH 43230

Sunrise of Gahanna
Sunrise of Gahanna

775 East Johnstown Road, Gahanna, OH 43230

8.5
Review score
99 reviews
8.5
Review score
99 reviews
5 star
27%
4 star
41%
3 star
18%
2 star
7%
1 star
7%
9.9
Review score
33 reviews
9.9
Review score
33 reviews
5 star
73%
4 star
12%
3 star
9%
2 star
3%
1 star
3%
9.8
Review score
94 reviews
9.8
Review score
94 reviews
5 star
78%
4 star
13%
3 star
5%
2 star
2%
1 star
2%
9.8
Review score
66 reviews
9.8
Review score
66 reviews
5 star
56%
4 star
26%
3 star
15%
2 star
0%
1 star
3%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Bathing/dressing

Yes

Bathing/dressing

No

Bathing/dressing

Yes

Bathing/dressing

No

Household chores

Yes

Household chores

No

Household chores

Yes

Household chores

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Mobility monitoring or transfers

Yes

Mobility monitoring or transfers

No

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Reviews

for Chestnut Hill Senior Living

8.5Review score99 reviews
8.5
Review score
99 reviews
5 star
27%
4 star
41%
3 star
18%
2 star
7%
1 star
7%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Chestnut Hill Senior Living with 8.5 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Chestnut Hill Senior Living has 99 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.8
Friendliness
3.9
Care Services
3.6
Staff
4.1
Meals & Dining
4.0
Activities
3.7
Value for Cost
3.6
A Place for Mom has scored Chestnut Hill Senior Living with 8.5 out of 10 using our proprietary review score based on 17 reviews in the last 2 years. Over all time, Chestnut Hill Senior Living has 99 reviews with an average "overall experience" of 3.7 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 99 reviews
Teresa - Family/friend
Memory Care
June 24, 2024
4.0
Verified Review
Recommended
The staff at Chestnut Hill Senior Living are very easy to work with and are helpful. The meals are good...just not what my mom was used to, but since she can't remember what she likes it doesn't matter. I would recommend the facility.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Anonymous - Family/friend
Memory Care
June 4, 2024
4.0
Verified Review
Our experience was very good.
We used the memory care facility and they don't have enough RN's. Only one for the entire facility, everyone else is tech's working. They were very good at keeping me informed about what was going on with my brother. Our experience was very good.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
Anonymous - Family/friend
Assisted Living
April 9, 2024
4.0
Verified Review
Review for Chestnut Hill Senior Living
This facility is not staffed to handle dementia patients. They have no doctor on staff. No psychiatrist on staff. No psychologist on staff.
Cleanliness
5
Friendliness
5
Care Services
2
Meals & Dining
5
Activities
4
Anonymous - Family/friend
Assisted Living
January 29, 2024
5.0
Verified Review
I am very grateful.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Toured community
Assisted Living
June 30, 2023
5.0
tour review
Our family had an in person tour with Chestnut Hill Senior Living, and we thought it was very professional and all the people were very nice that we met with.
Anonymous - Family/friend
Assisted Living
May 8, 2023
2.0
Verified Review
Review for Chestnut Hill Senior Living
Stay away. Chestnut Hill was sold to a new owner.I would not recommend the new owners, Our Home New Albany, to anyone. They are only interested in making money and not interested in actually caring for people. They don't accept Medicare or Medcaid waivers. Private pay only and God help you if you run out of money.
Cleanliness
3
Friendliness
2
Care Services
3
Staff
1
Meals & Dining
1
Activities
1
Value for Cost
1
Mindy - Toured community
Assisted Living
April 7, 2023
5.0
Verified Review
Review for Chestnut Hill Senior Living
I loved the atmosphere,and meeting the staff especially [name removed]. Fabulous!! I would totally recommend Chestnut Hill as well.
anonymous - Family/friend
Assisted Living
February 23, 2023
3.0
Verified Review
Nice community with needed improvements sounds good
It seems a little disorganized, and even though it is a nice community there are areas of improvement.
Cleanliness
3
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
5
Value for Cost
3
Response from Chestnut Hill Senior Living
March 2, 2023
We appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to us at (614) 855-3700 so we may identify ways to improve your experience.
anonymous - Toured community
Assisted Living
February 16, 2023
4.0
Verified Review
Tour Review
Our family had an in person tour and from everything we saw and all the different staff we were able to meet with we thought it was a very nice tour experience and close to an overall 5 star.
Response from Chestnut Hill Senior Living
February 27, 2023
We appreciate your positive review about your recent tour with us. We look forward to your next visit! Have a great day!
Ron - Family/friend
Assisted Living
February 1, 2023
4.0
Verified Review
Would Highly Recommend
When touring, one of the features that drew us in was the fact that if you're already a resident and run out of money for private pay, they can, later on, accept Medicaid funding. I think they really go out of their way to try to make a very good environment for their residents. All of the staff that I interacted with seemed to be very friendly, and they treat the residents with a lot of respect. They took very good care of my family member and really went overboard to make him feel that he belonged there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
3
Value for Cost
4
T B - Family/friend
Memory Care
January 9, 2023
5.0
Verified Review
We're very happy with Chestnut and the care our loved one has been receiving. Our loved one has made friends there and we know our loved one is safe. The aides are very patient with the residents and they keep them engaged in activities. Housekeeping could be a little more thorough, but the facility isn't dirty. The activity director updates the Facebook page almost daily so that we can see how the residents spend their days.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Mary A - Family/friend
Assisted Living
January 8, 2023
5.0
Great Place & Great Staff
We have a loved one that has lived at Chestnut Hill for about 6 months. She is very happy, and so are we. Prior to moving to the community she was very much a loner. Since she has been there her quality of life has really improved. She has made several friends, and attends most of the activities. We visit often & we enjoy the activities and the food. The staff is very friendly and caring. Couldn’t have made a better choice.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
Anonymous - Family/friend
Assisted Living
November 16, 2022
3.0
Verified Review
care fees
Some of the staff were wonderful and caring. The billing is confusing and cheats many elderly people. These practices should be turned over to the attorney general's office.
Cleanliness
5
Friendliness
4
Care Services
2
Staff
5
Meals & Dining
5
Activities
3
Anonymous - Toured community
Assisted Living
November 3, 2022
4.0
Verified Review
I toured this community and it was very nice! Just too large of a place for my loved one, he would have been overwhelmed.
Anonymous - Family/friend
Assisted Living
September 14, 2022
3.0
Verified Review
I would say is that I believe they are in process of changing management. As trying to get ahold of them can be difficult at times. Same with maintenance team, she has some things that are needing fixed and having difficult time reaching them for the requests. The nursing staff though is wonderful and answers very quickly. The dining experience is okay, but she is having trouble getting acclimated with what they have available
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
2.5
Activities
3
Value for Cost
3.5
anonymous - Family/friend
Assisted Living
September 13, 2022
4.0
Verified Review
Food is INCREDIBLY GOOD!
After hours needs to be more quality care. Night staff not nearly has quality day staff
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
5
Activities
4
Value for Cost
4
anonymous - Family/friend
Assisted Living
August 16, 2022
3.5
Verified Review
is an exceatbale assisted living for your parents
Being out of town we rely on our family members to give us information and so far what we have heard is that the meals and dining experience has been excellent which is a huge plus. However we have heard they are having staffing issues which has caused some problems. When our loved ones moved in [name removed] was the activities coordinator and she was absolutely excellent, but she is out with surgery for a few months - they do have activities but they could do better having a weekly calendar or newsletter they could give to the residents so they know what is going on during that week and can adjust their schedules if need be
Jean C - Resident/client
Assisted Living
March 14, 2022
2.0
Do research
Pre covid, this facility took on new management and it was very uncommunicative. During covid, things only got worse. We realize Covid was unprecedented but the uncaring demeanor of some of the management was hard to swallow. Some of it made us wonder why they were in the healthcare profession and why they would be in charge. There was so much concern for the bottom line….remodeling the facility when residents still felt unstable from the year of isolation. Our family member passed after covid restrictions were lessened and we received no condolences or guidance what so ever from management. Aids were fluid, but many were quite good, they just weren’t paid enough to stay. These are a few of the highlights because we are still processing the loss. Advice….do lots of research before putting a loved one here.
Cleanliness
2
Friendliness
2
Care Services
2
Staff
2
Meals & Dining
4
Activities
3
Value for Cost
1
Lori - Family/friend
Assisted Living
May 4, 2021
2.0
Verified Review
not a safe environment for your loved one
If your loved one was totally independent this community might be ok. If not, I would not take your loved one here. Communication was not good and there were times I couldn't get ahold of anyone. The nursing staff would not listen to us when we asked for them to do things for our loved ones and did not follow Drs. orders. I would not recommend this community to others based on my experience.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
3
Activities
1
Value for Cost
1
Lori C - Family/friend
Assisted Living
February 22, 2021
1.0
Verified Review
Not a safe environment for your loved one
We did not have a good experience with this community and were not pleased with the care that my mom received. We did have issues with the director and the head nurse, but the aids here were very sweet. I would tell others if you have a loved one who is more independent, it would not be a terrible situation like it was for my mom. If they need help with things such as eating, dressing, bathing, etc. it is not a good place for them. They do not have enough staff and there is a lot of turnover. They also had a large outbreak of covid but hid it from the families. We moved her out of here and we have seen a big improvement since then. I would not recommend to others who are looking.
Cleanliness
0.5
Care Services
1
Meals & Dining
3
Activities
0.5
Value for Cost
0.5
Viewing 1-20 out of 99 reviews

Neighborhoods
around Chestnut Hill Senior Living

See what the neighborhood has to offer and what’s nearby:
Chestnut Hill Senior Living in google map

Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Ohio regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Ohio regulations for Assisted Living.

Frequently Asked Questions
about Chestnut Hill Senior Living

Chestnut Hill Senior Living offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Chestnut Hill Senior Living 8.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (614) 855-3700 to reach a resident at Chestnut Hill Senior Living.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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