Embassy of Rockport

20375 Center Ridge Road, Cleveland, OH 44116

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Embassy of Rockport in google map
street view of Embassy of Rockport

About the community Embassy of Rockport

Embassy of Rockport is one of the most affordable, social communities on the Westside. We are locally owned by a wonderful, caring family and have the same core staff since our doors opened 20 years ago.

Our private suites feature 3 large panel windows, private bathroom, kitchenette, and large closets. Our community rooms include an entertainment room, beauty salon, family room, library, chapel, courtyard and other common areas.

Included in the monthly rent:
3 Chef-prepared meals per day
Weekly Housekeeping
Weekly Laundry
Telephone

We offer both studio and one bedroom suites ranging from $2,800 to $3,200 per month.

Rockport also offers a wide range of Assisted Living services, which can be added on a la carte to fit the residents needs.

For residents with memory issues, Rockport offers a 9-suite Memory Care community, purposefully designed to provide round the clock, high quality care to individuals living with memory loss. Our mission is to provide a safe, nurturing home and to enrich the lives of our residents through patience and kindness. These goals extend to the family and friends of our residents, as we navigate the aging process...

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Senior Living Options Offered

Assisted living
Memory care
Independent living

Pricing for Embassy of Rockport

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

Studio
Starting at
$XXXX
/mo
1 Bedroom
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Embassy of Rockport

Health Care Services

Diabetic care
Incontinence care
Ambulatory care
Memory care
Medication management

Staffing & ancillary services

Hospice available on-site
Nurse
Podiatrist
Physical therapist

Meals & Dining

Meals provided
Guest meals
International cuisine
Professional chef

Room Amenities

Wheelchair accessible showers
Bath tubs
Respite or short term stays offered
Wi-fi/high-speed internet
Kitchenette
Ground floor units

Community Amenities

Memory care services

Secured community
Designed specifically to accommodate memory loss
Enclosed courtyard
Indoor walking paths

Transporation & parking

Resident parking available
Complimentary transportation
Transportation at cost
Property convenient to public transit

Common areas

Outdoor common areas
Indoor common areas
Barber shop
Beauty salon

Services

Beautician
Grocery shopping and errands
Housekeeping
Laundry service / drycleaning

Languages spoken

Spanish

Primary language spoken by staff

English

Recreational areas

Billiards lounge
Game room
Piano or organ

On-site dining options

Café or bistro

Activities

Devotional activities on-site
Devotional activities offsite
Protestant services
Catholic services

Reviews for Embassy of Rockport

3.8

(31 reviews)

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Cleanliness

4.0

Care services

3.8

Staff

No data collected

Meals & dining

No data collected

Activities

3.8

Value for cost

4.0

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1-20 of 31 reviews
0.5
August 16, 2019
Anonymous - Loved one of resident/client

They caused my grandfather to become severely ill while he was a resident in their care. He eventually developed pneumonia and was seriously dehydrated before medical attention was sought. When we contacted the Director of Nursing with our concerns, she hung up on us. She also hung up on the nurse from the hospital where my grandpa was taken. Do not let your loved ones stay here. They are not equipped to handle more fragile elderly people, especially those with memory care issues.


0.5
May 16, 2019
Anonymous
Poor Decision making owners

The family owners declined my sister because they were having a problem with 3 residents who sneak out to smoke cigarettes!!! My sister paid the price for this!! She had not smoked since her stroke in November. She has been in another assisted living place for 2 months now and does NOT smoke!!!! Shame on these owners!!!


4.5
November 12, 2018
Sue M. - Loved one of resident/client
Welcoming Community

The staff has made my mother feel very welcome and a part of the community. They have been wonderful about communicating my mothers needs and identifying services that will benefit her.


2.0
February 10, 2018
Anonymous - Toured community

The staff at the Rockport were also very friendly and accommodating, very welcoming. My biggest concern was the building: it felt like a motel. Granted there was no furniture in the apartment I saw. First the location of the Rockport is in the middle of a busy, commercial street. The lobby was uninviting, the rooms also uninviting. A big drawback for my aunt would be the lack of a kitchen and therefore wouldn't work. I feel badly because the two women I met clearly were committed to providing the best for their clients.


4.0
January 11, 2018
Anonymous - Toured community

This option was OK. I liked activities and amenities provided. I am concerned about the narrow hallways-got crowded around the dining room as residents waited to enter for lunch-and with the walking distances down hallways. For someone without mobility constraints, would be easy.


5.0
September 8, 2017
Kelly Butler - Loved one of resident/client
Verified Review
Found a fantastic new home for our aunt!!!

Using Senior Advisor to find a place for our aunt was the best decision we could have made. [Removed], our consultant, was so helpful and answered many of our questions. He pointed us in the right direction and Rockport Senior Living was the best for her. It checked off all the boxes and she is loving it. Very friendly staff and the people living there are great. Thank you!


4.0
August 18, 2017
Anonymous - Toured community
Verified Review
Good options for care

We toured this community for care. The staff was caring. The community is clean and the menu was appealing. They offer activities for the residents who are wanting to participate. We needed a community that was able to work with payment. Families might want to consider this community for the care of a loved one.


5.0
August 12, 2017
Anonymous - Toured community

Very nice place. [Removed] was knowledgeable and informative. She made me feel comfortable asking questions and getting answers. The residents were happy. The place was well taken care of. My grandmother was a resident there 16 years ago. It was nice to see the updates they have done.


5.0
August 8, 2017
Anonymous - Loved one of resident/client
Verified Review
Things are pretty good

Mom likes the food. They have an experienced staff and the management staff have been here a long time. The cost is lower than other communities in the area. This is an older community, however they do keep it up very well. I would recommend this community.


3.0
August 29, 2016
Anonymous - Toured community
Not Enough Activities Offered For the Eldercare Members

My husband's experience here at this community was adequate. The community is nice and clean, everyone is very friendly and helpful. My issue with this community was that I didn't feel there were enough engaging activities offered for the Eldercare members. My husband wasn't encouraged to be active. He continually was looking for more to do.


5.0
July 31, 2016
LJ - Loved one of resident/client
Verified Review
Highly Recommend Rockport Senior Living!

My mom really likes staying at Rockport. She is comfortable there. The staff are all very friendly and call each of the residents by their first name. My mom says the food is really good which is very surprising since my mom is very Italian and a GREAT cook herself.


2.5
December 18, 2015
Anonymous - Loved one of resident/client
Good and bad

We chose Rockport for affordability and care. My dad was evaluated by the nursing staff and told he would easily fit in, however upon arrival several weeks later, we were told after several days, that he would not be able to stay there. The nursing staff would tell us one thing and the front desk staff another. There was also a "sign on" type of fee of 1000.00 (non refundable) that we were not told about in any previous discussions and had to pay on the first day. Furthermore, the place is an old hotel and the doorways going into the rooms and bathrooms are tight. Accessibility is not good. My dad like the food.


2.0
November 23, 2015
rdeccola - Toured community
Nice Facility

We toured this place for 2 loved ones. The facility is nice, the downfall is the communication. I tried calling 3 times and left messages and we did not get a return call back. We wanted to rent the room. I also noticed no one really talks to anyone when the residents are in the lobby. With both of these downfalls, which I think are crucial, we decided to move on and find another facility.


4.0
November 16, 2015
Anonymous - Toured community

Staff were very friendly, but it's a converted motel without a homey feel.


4.0
September 24, 2015
Anonymous - Loved one of resident/client
Verified Review
I don't think she has any complaints, so far.

I don't think she has any complaints, so far. It's clean and she likes to go to the music activities. I do have one complaint; that it was not made clear that memory care was all private pay. They can't be in an assisted living memory care on medicaid. They didn't have a time limit for the assisted side, you didn't have to private pay a year first. You pay until you spend down your money, then you can switch to medicaid, unless you need memory care, then it's private pay only, and for medicaid you need a nursing home.


4.0
July 30, 2015
Anonymous - Loved one of resident/client
Verified Review
A Positive Experience

I think that moving in and everything went fantastic. We had a lot of help during those times and with the issues involving that. Maybe a little bit better organization with the activities when my loved one first moved in would have been good. Tt was a very positive experience.


5.0
May 27, 2015
Carolyn Cates - Loved one of resident/client
Verified Review
Amazing

Rockport is amazing! Everyone there treats my mom like a queen.


5.0
April 9, 2015
Claudia Campbell - Loved one of resident/client
Verified Review
Jim's move to Rockport

My brother has been living at Rockport for a little over a week, so my comments can only be limited to this short time span. So far my sister and I are ecstatic over the kindness and efficiency we have experienced. Since he moved from out of state, there were some difficulties in getting medical records, and the staff (especially Lynne) bent over backwards to accommodate us. We had toured the facility a few times before choosing Rockport and everyone was more than helpful. Then we had to suddenly "make the move" and everything possible was done to make it happen! We couldn't say enough.


5.0
April 6, 2015
Scott Wells - Loved one of resident/client
Verified Review
Rockport has been a Godsend!

After trying three different facilities Rockport is hands down the best! The staff is friendly and courteous but most of all you can tell they genuinely care about their residents! The building isn't the nicest we've seen but the care is! Rockport has been a God send for us and out Uncle!


5.0
March 9, 2015
Anonymous - Loved one of resident/client
Best value, best staff!

Rockport has continually exceeded all of our expectations. They really do make the community feel like a family and they seem to genuine care for their residents!

Response from Embassy of Rockport

March 21, 2016

Thank you for the kind review! We do our best to make sure our residents and their families are happy!


Neighborhood around Embassy of Rockport

See what the neighborhood has to offer and what’s nearby:

Embassy of Rockport in google map

Frequently Asked Questions about Embassy of Rockport

Embassy of Rockport offers Studio and 1 Bedroom. Learn more.

Embassy of Rockport has received an average review rating of 3.8 based on 31 reviews. See all reviews.


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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.