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When it comes to the meals prepared the quality of ok and with the dining service the younger staff are not well verses in serving meals. The food comes out sporadically and not at all once for a group dining together. The cost is scaled to the different levels of care. Based on the experience we have had so far with Vitalia Senior Residences, we would recommend them to other families.... Read more
Discover vibrant and comforting senior living at VITALIA Senior Residences at Westlake. The community with memory care and assisted living in Westlake, Ohio, offers pet-friendly senior apartments, personalized care, and a thriving social lifestyle.
At VITALIA Westlake, you’ll find residents exercising together in group classes at the fitness center or catching live entertainment in the theater. The game room is a hub of activity, whether it’s a friendly competition of billiards or a focused game of chess. Meanwhile, the courtyard is an ideal place for fresh air and relaxation with shaded patio seating and garden beds. Other amenities and services include:
Assisted living residents at VITALIA Westlake live in private apartments with help from a team of compassionate caregivers. The staff follow an individualized care plan to help residents reach their health and wellness goals.
Memory care residents live in a supportive and comforting environment with staff trained to care for seniors living with Alzheimer’s disease and other forms of dementia. Features of memory...
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Total monthly costs depend on room type, select services, and the level of care needed.
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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When it comes to the meals prepared the quality of ok and with the dining service the younger staff are not well verses in serving meals. The food comes out sporadically and not at all once for a group dining together. The cost is scaled to the different levels of care. Based on the experience we have had so far with Vitalia Senior Residences, we would recommend them to other families.
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Vitalia was more expensive than we wanted to spend and didn't have a one bedroom available at the time we needed it. It was certainly in the running for us.
Response from Vitalia Senior Residences Westlake
May 10, 2023Thank you for stopping by to write a review! We're sorry it didn't work out but we hope you will consider us again in the future. Have a great day!
The gentleman I talked to on the tour at Vitalia was very nice. I appreciated that he wasn't pushy. It was an older facility though, and had not been updated.
. It is nothing like I was told when I met with the sales people. No one ever has the answer to questions. They do not have many activities. You have to wait forever in the dining room. The healthcare workers never seem to want to be bothered and most of them are agency and when you ask a question they answer is always "I don't know I'm agency". The director of wellness is rude and the memory care side is even worse. I would never recommend sending a family member there and I am looking to move them
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Response from Vitalia Senior Residences Westlake
February 1, 2023At Vitalia Senior Residences Westlake, we strive to provide exceptional senior living for residents and a rewarding experience for employees. We encourage you to call the Executive Assistant to the CEO at 1-800-983-8876 x8960 to provide feedback and ensure that we address any areas of concern.
Vitalia Senior Residences is probably the best community my loved one has lived at, out of all the places in Cleveland!
I think that they seem to be short staffed and so I feel that my loved one did not get the attention and care that he should have for the amount of money that we were paying.
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No data collected
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Our tour at Vitalia Westlake was excellent. It was different than anywhere else I’ve been. The climate of friendliness is top notch. The staff were very nice people and very informative. If you had a question, they could answer it or they would get right back to you.
We chose Vitalia Senior Residences because out of the facilities I toured, this one definitely felt like the best fit. The staff were good, I liked the administrator, and the layout is very nice. There is a community feel, feels like one big family. The common areas are very clean but they did not stay on top of cleaning the rooms, but they were very short staffed just like everybody else. I would recommend them to others looking, I think they will be great once they are properly staffed.
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Vitalia was a brand new facility when we toured it, you walk in and it feels like a 5 star hotel. It did not feel homey like we were looking for. The price is a base price plus add and that can get very expensive fast.
We chose Vitalia over others we looked at because it is newer, very clean, they had lots of activities provided, and the meals are chef prepared. There are not set times for the meals, so you can go to eat whenever. They have a great variety on their menu to choose from. The hallways are huge and well lit, the decor is tasteful. They have a pool on site that they use for therapy and they occasionally have pool residents. It is a very nice place and my dad has been happy with his experience.
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Beautiful facility but it stops there. Personnel do not regularly answer call buttons, putting mom's life at risk. This has been such a disappointment. Even after calls to the Executive Director, there has been no improvement. Add to that, the invoices have had multiple errors and still not fixed. I don't think an accountant could understand them. Wish we had chosen another facility.
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I think it's a very nice, accommodating facility. They had good, supportive rehab staff. The head administrator was really nice. I really liked her. She bent over backwards to help us meet my loved ones needs at the time. We were there for respite care, so they provided a furnished room, and it was very nice. It was much nicer than other facilities I looked at in the area. Their therapies were excellent and lived up to their good reputation. Vitalia contracts with a company called Fox Rehab, and they have therapists that are allocated specifically for Vitalia. That's the main reason we went there. My loved one had some quirky eating preferences at the time, and all she would eat was grilled cheese. I appreciated that at a time when she just wanted to be home but couldn't be, that they made her a grilled cheese every day. There was a patio off her room, and especially because of Covid restrictions, she loved to go out and sit. And then we could visit her on her patio, which was really nice.
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Seems like a nice, new place, and the person we talked with was very pleasant. It also seemed, though, like they weren't totally clear on their policies, practices or capabilities. Interaction was also less personal than the other places we looked at.
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This place was gorgeous! So many active, well cared for people and the staff was definitely "Over the Top". I was ready to move in here myself!
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Beautiful facility. loved the dining room
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See what the neighborhood has to offer and what’s nearby:
Vitalia Senior Residences Westlake offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.
Vitalia Senior Residences Westlake has received an average review rating of 3.9 based on 15 reviews. See all reviews.
Call (440) 835-3737 to reach a resident at Vitalia Senior Residences Westlake.
To reach a resident at Vitalia Senior Residences Westlake call: (440) 835-3737
4.2
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4.3
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5.0
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5.0
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4.1
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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.