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Brookdale Westlake Village (Offering HealthPlus)

28550 Westlake Village Drive, Westlake, OH 44145

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Brookdale Westlake Village (Offering HealthPlus) community exterior
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Brookdale Westlake Village in google map
Karen P - Loved one of resident/client
4.0
Friendly Community

Everyone we met is friendly and helpful. When my loved one had a minor leak in her kitchen, it was fixed within 1/2 an hour if her calling the front desk. The meals are decent and they will accommodate you( in case you don't want what is being served that night).... Read more

Read all reviews

About the facility Brookdale Westlake Village

At Brookdale Westlake Village, residents and their families receive one-on-one support, enhanced security, and peace of mind. Whether you're seeking skilled nursing services, independent living, memory care, or assisted living, look no further. We can accommodate many specific needs, and our skilled staff makes it easy to age in place. As an added bonus, our community offers multiple layers of security. We have a 24-hour security system, keypad entry, a daily check-in system, and emergency response systems in each room. Our compassionate team members are also available 24 hours a day, seven days a week to be alerted to any emergencies.

With an abundance of resources under one roof, you can celebrate the feeling of watching your worries melt away. Through our exclusive Brookdale HealthPlus program, residents receive comprehensive care that’s right for them. We build relationships with doctors and nurse practitioners who can provide care on-site. Our specialized program allows you to receive support for chronic conditions such as diabetes, high blood pressure, congestive heart failure, and more. In addition, we manage urgent needs and provide annual wellness visits, immunizations, and health screenings. Residents also receive direct assistance with meals and diet, housekeeping, transportation, and home maintenance. When you...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Independent Living
Independent Living
Independent living facilities offer convenient, hassle-free living in a social environment for seniors who are active, healthy, and able to live on their own.
Brookdale Westlake Village is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale Westlake Village

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
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$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
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Semi-Private
Starting at
$XXXX
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*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale Westlake Village

Community Details at Brookdale Westlake Village

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Private Bath

Vegetarian


Reviews

for Brookdale Westlake Village
4.0(40 reviews)
Write a Review

Cleanliness

4.2

Friendliness

4.1

Meals & Dining

5.0

Care Services

3.9

Activities

3.9

Staff

4.7

Value for Cost

4.0

Overall Experience
22
8
3
4
3
Date Submitted
1
5
13
Reviewer
3
18
18
0
Care Received
8
27
0
1-20 of 40 reviews
Sort by

4.0
Karen P - Loved one of resident/client
Assisted Living
August 8, 2022
Verified Review
Friendly Community

Everyone we met is friendly and helpful. When my loved one had a minor leak in her kitchen, it was fixed within 1/2 an hour if her calling the front desk. The meals are decent and they will accommodate you( in case you don't want what is being served that night).

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
May 19, 2022
Verified Review
tour review

Our family had an in person tour experience and this community was awesome, they even advised us to look at different communities to better serve our loved ones needs. IT was a wonderful experience


4.0
Jean - Loved one of resident/client
Assisted Living
April 6, 2022
Verified Review
Happy with our choice

Things are going very well here for my mother and we are having a good experience so far. We chose Brookdale because they came recommended to us by another facility. We also wanted to stay with her doctor and they work within the Brookdale facility. The food is prepared on site and residents get a menu with variety to choose from. Is it very easy to get communication from the nurses, general practitioner, et., If I text or call they respond quickly. The whole staff is very aware of how my moms day to day health is. I would absolutely recommend them to other families.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
March 30, 2022
Verified Review
Community Tour

We had a good tour at Brookdale Westlake Village. The people were very nice. It was just out of our price range.


2.0
L.M. - Toured community
Assisted Living
March 17, 2022
Verified Review
Brookdale Westlake

my loved one stayed at Brookdale Westlake Village for a short rehab stint. it was fine for that reason, but I am glad we did not make the decision to keep her there long term. my mom stayed at Brookdale several years prior, and it seems like the quality of the place has significantly declined since then. after visiting my loved one, I made the decision to choose another community that was much better suited.

Response from Brookdale Westlake Village

April 7, 2022

We appreciate you taking the time to share your feedback and are sorry to hear you feel this way. Our staff is committed to providing the highest-quality service and care for each resident and we will share your concerns with our management team for review.


5.0
Diane C - Toured community
Assisted Living
December 3, 2021
Verified Review
My tour review

This was a very nice community and it was a really good tour.


5.0
Diane P - Loved one of resident/client
Independent Living
November 2, 2021
Brookdale Westlake Village

We were very pleased with Sales person. Very kind and considerate and spent a lot of time with us. Found this exact apartment we needed. However, since moving in my family member has to find her own cleaning and meals are not what they were in the beginning.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

No data collected

Value for Cost

5


4.5
Betty Lou - Loved one of resident/client
Independent Living
September 30, 2021
Verified Review
My Thoughts About Brookdale

We really love it here. The convenience is great. My loved one's apartment is beautiful. The residents say hello in passing. We like the staff, although they're very much understaffed right now. She loves the food here as well.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


4.5
anonymous - Loved one of resident/client
Assisted Living
September 8, 2021
Verified Review
My review of Brookdale

They are very good with care services but they are understaffed. Anyone that has done services with her has been wonderful, however it can be hard to schedule due to lack of help. Very good for people who can live pretty independently.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

5

Staff

4

Value for Cost

4.5


4.0
Holly - Toured community
Independent Living
August 6, 2021
Verified Review
my tour of Brookdale Westlake Village

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly. The only issue we had is that the pricing was higher than other places in our area.


4.0
anonymous - Toured community
Assisted Living
July 23, 2021

I was very pleased with the facility and the staff I came in contact with. [name removed} did a great job taking me through all the different areas of care and explaining the differences.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Kathleen - Loved one of resident/client
Independent Living
March 22, 2021
Verified Review
Excellent Service, Excellent Care

We weren't there long, so I didn't meet much of the staff. But everyone I met was very nice, friendly, and helpful. They were very wiling to help out and do whatever was needed. My loved liked the floorplan - there was lots of storage space and closet space, which was very important to her. They kept the apartments nice and clean, as well as the common areas. My loved one also really enjoyed the food.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


5.0
M. J. - Loved one of resident/client
Independent Living
February 1, 2021
Verified Review
It Is a Good Experience And Everyone is Friendly

My loved one enjoys the food. We have already recommend a few people to go here.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

3

Activities

No data collected

Staff

4

Value for Cost

5


5.0
Kim B - Loved one of resident/client
Memory Care
November 16, 2020
my review of brookdale

This community was more geared to people with a lower level of functionality. The rooms sizes were less than average, the food was below average but did have a good variety. I would recommend this community if you need this type of care

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Pat D - Resident/client
Memory Care
August 20, 2020
Live Life to the fullest

I moved here with the anticipation of living life to its fullest – even without driving. I enjoy live musical events, daily exercise classes, excellent meals, rewarding intellectual experiences and beautiful surroundings.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Laurie M - Toured community
Memory Care
August 20, 2020

[names removed] ( aide) were great nurses and she has never had such great nurses. She states they were " Johnny on the spot" whenever she needed something.[names removed] in rehab were the most fun she has ever had and if she has to go through rehab again she wants it to be with them.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
Mary O - Loved one of resident/client
Memory Care
August 20, 2020
Eeeryone was very nice

My mother said everybody at Brookdale was real nice and the food was good. She said the girl that gave her a bath was real sweet and she liked everybody and they were all nice to her.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


1.0
Dedicated Family - Loved one of resident/client
Memory Care
March 21, 2019
Should be closed down!

Extremely poor care: uses temporary agency staff that aren't familiar with your loved ones needs, untrained aides (not licensed stna's), don't regularly have nurses overnight, very poor response time to call buttons.... needed I say more? How about that they didn't provide my family member with ANY of the antibiotics they were discharged from the hospital with!?

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


5.0
Deborah Reilly - Resident/client
Memory Care
March 2, 2019
Highly Recommend !

I was a resident in the skilled nursing facility in the fall, 2018. I was battling infections, required wound care and IV antibiotics after hip replacement. Absolutely everything about my care in skilled nursing was outstanding. Every nurse, aide and staff was dedicated, attentive and friendly. The nurses schedule allowed me to have the same high quality care every day of the week. My room was lovely, clean and looked like an upscale hotel room. The food was great with many choices. I highly recommend Brookdale.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


1.0
Mom's Family - Loved one of resident/client
Memory Care
October 28, 2018
Mom's Family

Hello, we had my Mom enter Independent Living to keep her with her beloved dog. Mom has dimentia but was accepted as an IL resident. The services provided were less than expected and the medical attention was almost zero. I would never recommend this facility unless your loved one was in perfect condition. Plus their personal services are less than adequate and management is just about making money. Also billing and accounting is a real problem. If you have another option please take it!!!

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


Viewing 1-20 out of 40 reviews

Neighborhood around Brookdale Westlake Village

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale Westlake Village

Brookdale Westlake Village offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Brookdale Westlake Village has received an average review rating of 4 based on 40 reviews. See all reviews.

Call (440) 892-4200 to reach a resident at Brookdale Westlake Village .

To reach a resident at Brookdale Westlake Village call: (440) 892-4200



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.