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Heathwood Assisted Living at Penfield

100 Elderwood Ct., Penfield, NY 14526
9.5
Review Score
11 reviews

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Heathwood Assisted Living at Penfield community exterior
15 Photos
15 Photos available
4 Floor plans
4 Floor plans available
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street view of Heathwood Assisted Living at Penfield
Julie - Family/friend
5.0
Would recommend

What our family likes the most about the Heathwood Assisted Living at Penfield is the friendly and helpful staff are great. There are loads of activities available every day, though my mom hasn't really taken advantage of many of them... Read more

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About the facility Heathwood Assisted Living at Penfield

Heathwood Assisted Living at Penfield in Penfield, New York is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Tell us your senior care needs

Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.

Is this your business?

Amenities at Heathwood Assisted Living at Penfield

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
High Acuity Care
Medication Management
Non-Ambulatory Care
Staffing & Ancillary Services

Meals & Dining

Vegetarian
Guest Meals
Meals Provided
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Complimentary Transportation
Property Convenient to Public Transit
Resident Parking Available
Uncovered Parking

Common areas

Outdoor Common Areas
Indoor Common Areas
Barber Shop
Beauty Salon

Recreational areas

Arts and Crafts Center
Movie or Theater Room
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Enclosed Courtyard

Languages spoken

English
Spanish

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Compare

Heathwood Assisted Living at Penfield100 Elderwood Ct., Penfield, NY 14526
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Studio
Starting at $X,XXX/mo
Studio
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Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
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2 bedrooms
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Active promotion
No
Active promotion
No
Active promotion
No
Active promotion
No
Pet friendly
No
Pet friendly
Yes
Pet friendly
Yes
Pet friendly
Yes
Care types offered
2
Assisted Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
3
Assisted Living, Independent Living, Memory Care
Care types offered
1
Memory Care

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Reviews
for Heathwood Assisted Living at Penfield

Write a Review
9.5
Review Score
11 reviews

Review Score

11 reviews
9.5

Out of 10


5 star

73%

4 star

28%

3 star

0%

2 star

0%

1 star

0%

A Place for Mom has scored Heathwood Assisted Living at Penfield with 9.5 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Heathwood Assisted Living at Penfield has 11 reviews with an average "overall experience" of 4.7 out of 5.

How we score communities
Cleanliness

4.8

Friendliness

4.8

Meals & Dining

4.4

Care Services

4.5

Activities

4.6

Staff

4.8

Value for Cost

4.6

Overall Experience
8
3
0
0
0
Date Submitted
1
7
10
Reviewer
0
8
2
1
Care Received
10
1
1-11 of 11 reviews
Sort by

5.0
Julie - Family/Friend
Assisted Living
November 2, 2023
Verified Review
Would recommend

What our family likes the most about the Heathwood Assisted Living at Penfield is the friendly and helpful staff are great. There are loads of activities available every day, though my mom hasn't really taken advantage of many of them

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Sarah J - Industry reviewer
Assisted Living
June 16, 2023
Love this community

You will not find a community more welcoming than Heatherwood. The staff are so helpful and friendly. The residents are also very nice, I never want to leave when I am visiting. I highly recommend Heatherwood to seniors looking for options.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Assisted Living
June 15, 2023
Verified Review
Perfect fit for parents at crucial time.

I'm very comfortable having my parents there, it is the right place for them. Great staff and they have a family forum quarterly to provide updates and get feedback, and have unique activities for the residents as well. I think that the room sizes are fine, although my parents will never be satisfied. Sometimes there are issues with laundry and getting the room cleaned and they ask me to help with things I believe I'm paying them for, but overall it has been pretty good.

Cleanliness

4

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Anonymous - Family/Friend
Assisted Living
June 5, 2023
Verified Review
Mom is settling in well.

While Heathwood is not perfect and you do need to give it some time to learn the various processes etc., my mom has settled in well and is happy there. And it's great for us daughters too and gives us a lot of relief.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

3

Activities

4

Staff

4

Value for Cost

3


5.0
Anonymous - Family/Friend
Assisted Living
May 30, 2023
Verified Review
Would recommend. Great experience. Friendly and empathetic staff.

We have had a great experience at Heathwood - would recommend it to other families. Staff has been great and friendly, and above all, empathetic and willing to listen to family.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
Trajanka - Toured community
Assisted Living
April 13, 2023
Verified Review
My Tour Experience at Heatherwood Assisted Living at Penfield

Heatherwood Assisted Living at Penfield was a little too big. It was nice and clean but looked more commercial rather than a feel of a home for my friend.


4.0
JH - Family/Friend
Assisted Living
March 13, 2023
Verified Review
Mom is doing very well.

Heathwood Assisted Living is a good place, and my mother has done very well there. She likes the food, people and activities, and her apartment.

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

3

Activities

4

Staff

5

Value for Cost

3


5.0
Diane - Family/Friend
Assisted Living
September 7, 2022
Verified Review
Great community would highly recommend

The staff members have been very communicative with us regarding anything that happens to our loved ones so we are very appreciative. Our loved ones have a very nice two bedroom apartment and we are very grateful for finding this community it has been the best place for them. Overall the meals are good, sometimes our father does not care for a few items but they do offer different options. They have a ton of different activities - grandparents day, football parties, inhouse activities and day trips. There is a movie theater where they can watch shows.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Assisted Living
April 25, 2022
Verified Review
Great place for mom

We went with Heathwoood because it was the closest to where my mother lived so she was familiar in the area and so others could visit her easily. It also had the necessities that she needed at the time as far as the care goes. They have a ton of things for the residents to do. They have a movie theatre, a library, exercise classes, creative writing classes, etc. The doctor who evaluated her here found out she did not need some medications that she was on which was great. The PT and OT have both been wonderful and have helped her so much. I would absolutely recommend the facility to others who are looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
anonymous - Family/Friend
Assisted Living
March 21, 2022
Verified Review
Worthwhile Place

My loved one was there for a short time and then needed a higher level of care. I just wish I had known about Heathwood a little sooner so we could have benefited from them longer. They offered him more space and it was a nicer facility than he was in before. The staff were pretty good as well.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

3

Staff

4

Value for Cost

5


5.0
anonymous - Toured community
Memory Care
May 11, 2015

Very pleasant staff. Enjoyed my tour and would absolutely put my father here.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5

Response from Heathwood Assisted Living at Penfield

August 25, 2020

Thank you for your comment! We are so happy to hear that you enjoyed your tour here and would like to have your father stay with us. We would love to have him!


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Frequently Asked Questions about Heathwood Assisted Living at Penfield

Heathwood Assisted Living at Penfield offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored Heathwood Assisted Living at Penfield 9.5 out of 10 using our proprietary review score.

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (585) 425-9663 to reach a resident at Heathwood Assisted Living at Penfield.

To reach a resident at Heathwood Assisted Living at Penfield call: (585) 425-9663



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.