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Heathwood Assisted Living at Penfield

100 Elderwood Ct., Penfield, NY 14526

9.5
Review score
11 reviews
Add review
9.5
Review score
11 reviews
5 star
73%
4 star
27%
3 star
0%
2 star
0%
1 star
0%
See all reviews
For more information about senior living options:
(866) 374-4058
Heathwood Assisted Living at Penfield
Heathwood Assisted Living at Penfield community exterior
1515 Photos available
44 Floor plans available
Heathwood Assisted Living at Penfield in google map
street view of Heathwood Assisted Living at Penfield

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Julie
-
Family/friend
5.0
Would recommend
What our family likes the most about the Heathwood Assisted Living at Penfield is the friendly and helpful staff are great. There are loads of activities available every day, though my mom hasn't really taken advantage of many of them

About the facility
Heathwood Assisted Living at Penfield

Heathwood Assisted Living at Penfield in Penfield, NY is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Senior living options offered

Assisted Living

Memory Care

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Heathwood Assisted Living at Penfield community exterior
Heathwood Assisted Living at Penfield

100 Elderwood Ct., Penfield, NY 14526

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77 reviews
5 star
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8.9
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5 star
84%
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3 star
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0%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
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1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
--
2 bedrooms
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2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

1

Memory Care

Reviews

for Heathwood Assisted Living at Penfield

9.5Review score11 reviews
9.5
Review score
11 reviews
5 star
73%
4 star
27%
3 star
0%
2 star
0%
1 star
0%
0
Review score0 reviews0 communities
Write a review
A Place for Mom has scored Heathwood Assisted Living at Penfield with 9.5 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Heathwood Assisted Living at Penfield has 11 reviews with an average "overall experience" of 4.7 out of 5.
Overall Rating
4.7
Cleanliness
4.8
Friendliness
4.8
Care Services
4.5
Staff
4.8
Meals & Dining
4.4
Activities
4.6
Value for Cost
4.6
A Place for Mom has scored Heathwood Assisted Living at Penfield with 9.5 out of 10 using our proprietary review score based on 10 reviews in the last 2 years. Over all time, Heathwood Assisted Living at Penfield has 11 reviews with an average "overall experience" of 4.7 out of 5.
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-11 of 11 reviews
Julie - Family/friend
Assisted Living
November 2, 2023
5.0
Verified Review
Would recommend
What our family likes the most about the Heathwood Assisted Living at Penfield is the friendly and helpful staff are great. There are loads of activities available every day, though my mom hasn't really taken advantage of many of them
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
Sarah J - Industry reviewer
Assisted Living
June 16, 2023
5.0
Love this community
You will not find a community more welcoming than Heatherwood. The staff are so helpful and friendly. The residents are also very nice, I never want to leave when I am visiting. I highly recommend Heatherwood to seniors looking for options.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
June 15, 2023
5.0
Verified Review
Perfect fit for parents at crucial time.
I'm very comfortable having my parents there, it is the right place for them. Great staff and they have a family forum quarterly to provide updates and get feedback, and have unique activities for the residents as well. I think that the room sizes are fine, although my parents will never be satisfied. Sometimes there are issues with laundry and getting the room cleaned and they ask me to help with things I believe I'm paying them for, but overall it has been pretty good.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Assisted Living
June 5, 2023
4.0
Verified Review
Mom is settling in well.
While Heathwood is not perfect and you do need to give it some time to learn the various processes etc., my mom has settled in well and is happy there. And it's great for us daughters too and gives us a lot of relief.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
3
Anonymous - Family/friend
Assisted Living
May 30, 2023
5.0
Verified Review
Would recommend. Great experience. Friendly and empathetic staff.
We have had a great experience at Heathwood - would recommend it to other families. Staff has been great and friendly, and above all, empathetic and willing to listen to family.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Trajanka - Toured community
Assisted Living
April 13, 2023
4.0
Verified Review
My Tour Experience at Heatherwood Assisted Living at Penfield
Heatherwood Assisted Living at Penfield was a little too big. It was nice and clean but looked more commercial rather than a feel of a home for my friend.
JH - Family/friend
Assisted Living
March 13, 2023
4.0
Verified Review
Mom is doing very well.
Heathwood Assisted Living is a good place, and my mother has done very well there. She likes the food, people and activities, and her apartment.
Cleanliness
4
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
3
Diane - Family/friend
Assisted Living
September 7, 2022
5.0
Verified Review
Great community would highly recommend
The staff members have been very communicative with us regarding anything that happens to our loved ones so we are very appreciative. Our loved ones have a very nice two bedroom apartment and we are very grateful for finding this community it has been the best place for them. Overall the meals are good, sometimes our father does not care for a few items but they do offer different options. They have a ton of different activities - grandparents day, football parties, inhouse activities and day trips. There is a movie theater where they can watch shows.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
April 25, 2022
5.0
Verified Review
Great place for mom
We went with Heathwoood because it was the closest to where my mother lived so she was familiar in the area and so others could visit her easily. It also had the necessities that she needed at the time as far as the care goes. They have a ton of things for the residents to do. They have a movie theatre, a library, exercise classes, creative writing classes, etc. The doctor who evaluated her here found out she did not need some medications that she was on which was great. The PT and OT have both been wonderful and have helped her so much. I would absolutely recommend the facility to others who are looking.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Family/friend
Assisted Living
March 21, 2022
5.0
Verified Review
Worthwhile Place
My loved one was there for a short time and then needed a higher level of care. I just wish I had known about Heathwood a little sooner so we could have benefited from them longer. They offered him more space and it was a nicer facility than he was in before. The staff were pretty good as well.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
3
Value for Cost
5
anonymous - Toured community
Memory Care
May 11, 2015
5.0
Very pleasant staff. Enjoyed my tour and would absolutely put my father here.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Response from Heathwood Assisted Living at Penfield
August 25, 2020
Thank you for your comment! We are so happy to hear that you enjoyed your tour here and would like to have your father stay with us. We would love to have him!
Viewing 1-11 out of 11 reviews

Amenities
at Heathwood Assisted Living at Penfield

Healthcare Services

  • Incontinence Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Non-Ambulatory Care
  • High Acuity Care
  • Diabetic Care

Meals & Dining

  • Guest Meals
  • Restaurant Style Dining
  • Vegetarian
  • Meals Provided

Room Amenities

  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Ground Floor Units
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Uncovered Parking
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Complimentary Transportation

Common areas

  • Barber Shop
  • Beauty Salon
  • Outdoor Common Areas
  • Outside Patio
  • TV Lounge
  • Central Fireplace
  • Indoor Common Areas
  • Meeting Room
  • Library

Recreational areas

  • Movie or Theater Room
  • Arts and Crafts Center
  • Raised Garden Beds
  • Piano or Organ

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Spanish

Activities

  • Happy Hour
  • Day Trips and Outings
  • BBQs or Picnics
  • Stretching Classes
  • Yoga / Chair Yoga
  • Visiting Chaplain or Priest
  • Activities Off-site
  • Live Musical Performances
  • Birthday Parties
  • Brain fitness / Dakim
  • Trivia Games
  • Art Classes
  • Devotional Activities Offsite
  • Holiday Parties
  • Wii Bowling
  • Catholic Services
  • Devotional Activities On-Site
  • Other Religious Services
  • Wine Tasting
  • Gardening Club
  • Live Dance or Theater Performances
  • Activities On-site
  • Cooking Classes
  • Educational Speakers / Life Long Learning

Neighborhoods
around Heathwood Assisted Living at Penfield

See what the neighborhood has to offer and what’s nearby:
Heathwood Assisted Living at Penfield in google map

Frequently Asked Questions
about Heathwood Assisted Living at Penfield

Heathwood Assisted Living at Penfield offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Heathwood Assisted Living at Penfield 9.5 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (585) 425-9663 to reach a resident at Heathwood Assisted Living at Penfield.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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