Peregrine Senior Living at Cheektowaga

They have been extremely helpful and supportive throughout the entire process, from onboarding through getting settled in. We're quite pleased. There has been a learning process getting care sorted out for our family. But they're always responsive and take the time to listen when I come to then with concerns. And we usually come to a resolution.

They're very welcoming. And they get the patients involved in a lot of activities. I like the care they give to my loved one overall. We have had some challenges with her in memory care. She'll say she doesn't want them to do things like wash her hair, and I wish they would work harder at getting those things done when she says no. But the food service is great. They have two choices at each meal, and the staff walks around during meals to make sure the resident is eating. If they notice they're not, they'll ask if they want the other choice. They'll prompt the resident if they set down the fork and forget to keep taking bites. I appreciate that they keep a good eye on them and make sure they're eating.

I don't think there was enough activity for the residents. It was very quiet, but for the most part, the residents were left alone and there was not much for them to do. There wasn't really enough staff around to assist with getting them to any activities they did have. The staff were friendly, but a little standoffish. They just did not have enough staff for resident needs overall. When we first moved in, there was nobody who came in to welcome our loved one or explain how things worked. She was pretty much left on her own. Quite a few times when she did need help, it took a very long time for them to respond. The one highlight was the food was good.

We're pretty happy with Peregrine. The place is spotless. We appreciate the staff that is there. I think they do the best they can given the attitude of the person living there. Communication is a little bit of an issue as far as getting responses. I don't expect a response right away, but it would go a couple of days before we would hear back. So just keep on top of communication. We looked at several other facilities, and we're very happy with where she's at.

It is very pricey and they do not have a regular medical check up unless you get sick or need a doctor so we wish that would change. Other than that the community is very clean, the staff we do know are wonderful, our loved one enjoys the meals especially the salads. The activities are still pretty limited.

It was a pleasure. My dad enjoyed being there. He was able to roam round, and do what he wanted to do, and eat when he wanted to eat. And that was good for him. I enjoyed the staff as well. It was expensive though, more than most of other assisted facilities we looked at.

This community is very welcoming and warm. I felt at peace knowing my loved one was there. It is a homey feeling where the staff get to know the resident's names quickly. They have a good variety of options for food. They have bingo, Wii bowling. cards, games, music, and more for the residents to choose from for activities.

The community has personalized care and worked closely with us. The staff was very compassionate and caring. The communication was great and they told me to call whenever I needed to. I would recommend this community to others. This was one of only a few communities that enhanced memory care.

Staff does not care. Friend was in quarantine and was forgotten, no supper or breakfast. Had to wait hours for assistance after pulling alarm Very expensive for service offered If your loved one needs help this is not the place

I thought overall, the cleanliness was pretty good. There were some staff that really went out of their way to make my dad comfortable when we could not be there. My dad was an enhanced care resident and I did feel like they were not quite able to meet his high level of needs. They did their best, however it did seem like he was a little bit beyond their level of care. The activities were lacking and didn't seem like they were designed to engage the residents enough and it didn't seem like they tried to encourage the residents to participate in those activities much either.

We moved my mother in quickly after the hospital told us she could no longer live alone. They have been so great, helpful and accommodating. They have simply gone out of their way to help my mom adjust and to make it as snotty a transition as possible as well as calming our fears. I highly recommend Peregrines! We are very pleased with them.

peregrine is not the place for my mother. They do not take care of her like they should. I would rate this place a zero for senior living. [Name removed] the marketing person did not explain to me when I met her that I would have this much problems. I am trying very hard to get her out of there

Not there anymore. Unless your loved needs minimal medical assistance, you will be disappointed.

My brother has been there for several years and the care he receives is below standard. His living there is not Medicaid funded. He pays for his living/care out of his own hard earned money. We felt when the time came for my brother to be placed in a nursing home facility he would be in a place that we felt fit his needs. The care givers do not watch over the patients. I have seen this too many times when I have visited him. My 2 brothers who are his executors have also witnessed this and have complained many times. Apparently on deaf ears.

Not a good location and did not feel it there.

My father needed this place for a recovery type period after two major surgeries and cancer diagnosis. The staff was very good. The food was excellent. The facility was always clean. His room was very comfortable. There were a lot of activities, but our dad didn't opt for them. But I was very impressed by the list and variety. The administration went above and beyond to ensure a smooth transition and welcome into the facility. He was there about two months and was able to go back to his home. We really appreciate the support Peregrines gave to us at that critical time for our dad. It was a relief to know he was in a good facility.

Clean and pleasant surroundings; staff friendly. Private pay price is too steep for us.