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Assisted Living
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Eden Heights of West Seneca

3030 Clinton St, West Seneca, NY 14224

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Scott A - Loved one of resident/client
5.0
Great and wonderful facility

Eden Heights was a wonderful facility. We chose them because it was quick, they had availability, and they took her on short notice. The room sizes at the facility were adequate for what she needed. The staff were fantastic with communication and always kept us updated. They were wonderful and did everything they said they would. I would highly recommend them.... Read more

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About the facility Eden Heights of West Seneca

Eden Heights of West Seneca

Eden Heights is an assisted living community that is found among the rolling hills and wide open skies of West Seneca, NY. Our community is only minutes from downtown Buffalo, which gives visiting relatives plenty of lodging and dining choices during their visit. Eden Heights takes the beauty of Western New York and makes it the backdrop of a wonderful community.

The staff at Eden Heights believes that residents should be among friends, which is why we constantly schedule social activities designed to bring the residents closer together. Our staff works hard every day to enhance the lives of every resident, and see to their individual needs based on their treatment program. We put the scenic walking trails that encircle our community to good use every week, and we even have activities that allow our residents to enjoy those Western New York Winters.

At Eden Heights, we believe in being courteous and respectful of each resident. To enhance resident comfort, we have amenities such as:

  • Restaurant-style meals and dining facilities
  • An on-site beauty salon and barbershop
  • A reliable linen service
  • Housekeeping services no less than once each week
  • A spacious porch area where residents can enjoy the surrounding landscape
  • A private dining area where...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Eden Heights of West Seneca is a community within PSL Group LLC properties. See all PSL Group LLC communities.

Pricing for Eden Heights of West Seneca

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Eden Heights of West Seneca

Health Care Services

Memory Care
Ambulatory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
Restaurant Style Dining

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Wi-Fi/high-speed internet

Facility Amenities

Dining

Private Dining Room

Transportation & parking

Resident Parking Available
Transportation at Cost
Uncovered Parking

Pets

Weight limit 1-15lbs
Dogs Allowed
Cats Allowed

Common areas

Outdoor Common Areas
Indoor Common Areas
Beauty Salon
Library

Recreational areas

Billiards Lounge
Piano or Organ
Raised Garden Beds

Services

Housekeeping
Beautician
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available

Languages spoken

Filipino
Spanish
English

Activities

Devotional Activities Offsite
Catholic Services
Cooking Classes
Educational Speakers / Life Long Learning

Reviews

for Eden Heights of West Seneca
4.2(21 reviews)
Write a Review
Cleanliness

4.5

Friendliness

4.3

Meals & Dining

5.0

Care Services

4.3

Activities

4.5

Staff

3.3

Value for Cost

4.3

Overall Experience
13
4
2
1
1
Date Submitted
0
0
4
Reviewer
7
7
5
2
Care Received
21
1-20 of 21 reviews
Sort by

3.0
anonymous - Loved one of resident/client
Assisted Living
November 5, 2021
Verified Review
They're not a memory care facility, and they should not say they can handle those types of issues.

My loved one wasn't where she should have been. First of all, her doctor suggested assisted living for her and said that even with her memory issues, an assisted living facility should be able to help her. So I made sure I asked Eden Heights about that, and they said "Oh yeah, we can help." Then after she moved in, they said they had to keep redirecting her, and she couldn't find her way to the meal room every day. Every single minute they were repeating things back to her. All this was going on, but they never talked about moving her. Then later on, all of a sudden, they gave us a 30 days notice saying we needed to move her. I feel like she wasn't screened properly. And some things occurred that shouldn't have. They allowed her to have cigarettes and a lighter in her room. And initially when they verbally told me she needed to move, they said she was getting kicked out for smoking. Apparently she never remembered that they told her not to, and they never contacted the family or her doctor about it. Their screening process was very poor, and their communication was very poor. All of this never should have happened. Some of staff who knew what they were doing with memory care patients were good to my loved one. But others had no training and were very curt and rude to her. They don't have enough staff in general or licensing to handle those types of memory problems.


5.0
Scott A - Loved one of resident/client
Assisted Living
May 25, 2021
Verified Review
Great and wonderful facility

Eden Heights was a wonderful facility. We chose them because it was quick, they had availability, and they took her on short notice. The room sizes at the facility were adequate for what she needed. The staff were fantastic with communication and always kept us updated. They were wonderful and did everything they said they would. I would highly recommend them.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


1.0
Jeff - Loved one of resident/client
Assisted Living
March 22, 2021
Verified Review
Not What We Expected

Don't choose this community. They misrepresented themselves to us. Most of the time they sent my loved one to another community/hospital after a short amount of time. This is after the community had told us that they could care for our loved one. Some of this could be COVID related. The intake person wasn't there during the move in. Due to this the administrator had to assist us.

Cleanliness

5

Friendliness

1

Meals & Dining

No data collected

Care Services

1

Activities

No data collected

Staff

1

Value for Cost

1


4.0
Lynn - Loved one of resident/client
Assisted Living
February 12, 2021
Verified Review
Great Smaller Community

It is a small community. I like the fact that it is on one floor, and a simple floor plan for my loved one. Overall the staff is friendly and helpful.

Cleanliness

No data collected

Friendliness

4

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

4

Value for Cost

4


5.0
Rita S. - Loved one of resident/client
Assisted Living
December 3, 2020
Verified Review
Review of Eden Heights of West Seneca

My sister is presently living at Eden Heights. We have no complaints. She seems to be satisfied with the food and services. Our visits are satisfying despite the Covid-19.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Ann M. Goldbert - Resident/client
Assisted Living
November 8, 2020
Verified Review
Review of Eden Heights of West Seneca

I have lived at Eden Heights of West Seneca for almost 10 months now and it seems like I arrived only yesterday. The staff is friendly and very accommodating. My room and the public areas are kept clean and comfortable. Meals are varied and tasty, and activities are scheduled daily to keep residents busy and interactive with others when possible. Covid-19 has put a damper on some usual activities, but with the hard work and persistence of the staff our home is Covid-free.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
N. Senfut - Resident/client
Assisted Living
November 8, 2020
Verified Review
Review of Eden Heights of West Seneca

If you like going on vacation, you’ll love living at Eden Heights. No cooking, no cleaning, no laundry, you don't even have to make your bed. Everything is done for you. Just relax and enjoy all the activities, exercise and the weekly field trips in the van. The staff here are very helpful and check with the residents to see if they can do anything for them. Our health and wellness being their main concern. They do everything they can do for the residents to make sure they are happy and well cared for. Everyone did an excellent job keeping us safe and healthy diiring Covid-19 pandemic. No one here has Covid. Come and join us, you’ll be welcomed with open arms and will make a lot of new friends. I have been here a little over 4.5 years and have made many new friends. It’s great having people who care.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
James Clark - Resident/client
Assisted Living
November 8, 2020
Verified Review
Review of Eden Heights of West Seneca

I live here. It is clean and the people are nice.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
November 8, 2020
Verified Review
Review of Eden Heights of West Seneca

Eden Heights of West Seneca has wonderful, caring, hard working staff that truly care about the residents. The community had a home-like feel. The residents enjoy socializing with each other. Families have the comfort of knowing their loved ones are well cared for and loved here!

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
David Wilmer - Resident/client
Assisted Living
November 8, 2020
Verified Review
Review of Eden Heights of West Seneca

Love the food and that the laundry gets done. I love to play bingo and everybody is nice.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Industry reviewer
Assisted Living
November 8, 2020
Verified Review
Review of Eden Heights of West Seneca

Dedicated, committed, caring staff. Good response time, variety of activities, dietary staff offer a varied menu and provides excellent service. Housekeeping works hard to keep the facility and rooms very clean. Administration available at all times to address resident concerns. Staff friendly acknowledged by residents and family for their hard work and keeping resident safe and the facility free of Covid-19.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Lois Stegmei - Resident/client
Assisted Living
November 8, 2020
Verified Review
Review of Eden Heights of West Seneca

I love the activtieis. Bingo is my favorite. Always get my medication at the right times. It's very clean.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Edwin Crowe - Resident/client
Assisted Living
November 8, 2020
Verified Review
Review of Eden Heights of West Seneca

Service is great here. The food is good.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
anonymous - Industry reviewer
Assisted Living
November 8, 2020
Verified Review
Review of Eden Heights of West Seneca

Excellent staff, very caring and friendly.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.5
anonymous - Resident/client
Assisted Living
October 6, 2020
A beautiful home

I live her and I love it. There is so much to do and the people are so friendly and helpful

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
anonymous - Toured community
Assisted Living
October 6, 2020
This is the right place

I did a virtual tour with [name removed]. She was very pleasant and was very helpful with all the questions that we had. I noticed as she walked through how clean the building was. I am glad to know that my father will get the care he needs once he moves there.

Cleanliness

5

Friendliness

4.5

Care Services

5

Activities

5

Value for Cost

4.5


5.0
Charles - Loved one of resident/client
Assisted Living
September 21, 2020
Hidden Gem

Eden Heights is a good community. This community is good on price. The nurses communication is proactive such as medication being short or anything else. Overall this is a good community. My wife is a nurse and recommended this community over other communities in the area.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

4.5

Value for Cost

4.5


1.5
anonymous - Loved one of resident/client
Assisted Living
March 3, 2020
My thoughts on Eden Heights

We were not very happy with Eden Heights of West Seneca. We were told that they had memory care and they really don't know how to handle someone with memory problems. My mother went 8 days without a shower or a change of clothes. This was during the quarantine time, so we were not visiting as often. But we had asked them to call us if she refused as shower, we were told it was no problem. Also her Medicine for her elbow that was a brand new tube went missing, they had the empty box. It was replaced with another one at their expense. But that's not the point, also another script that was filled 2 weeks prior to us moving her was gone within a week after she got to her new place and the drugstore wouldn't even refill it, she had 2 weeks to go yet. My mother also got sat a table with two men, who didn't come to eat hardly at all so she sat all by herself everyday, even when she got a roommate and had room at her table they put the other lady at a different table. I would never suggest anybody to put their loved one there. We have since moved her else where and she is doing way better. I have really thought about reporting them to NYS Dept of Health. I still might. Thanks

Cleanliness

1.5

Friendliness

2

Care Services

0.5

Activities

1.5

Value for Cost

1.5


4.0
anonymous - Toured community
Assisted Living
October 2, 2019

We really liked the place and all the things that they have for Mom. Just looking to move ahead by finding my Dad's papers.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4

Response from Eden Heights of West Seneca

October 7, 2019

Thank you for your kind response. We are here to serve our seniors and assist our families in any way we can. Please let us know how we may continue to help.


3.0
A Place For Mom Customer - Toured community
Assisted Living
December 25, 2012
Verified Review
I spoke with the manager and she advi...

I spoke with the manager and she advised me that they take direct pay only. Also said that Veterans Benefits take 11 months for paperwork to go through and that we would have to pay for those 11 months and then get paid back from Veterans. The place is too expensive for my mom.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3

Response from Eden Heights of West Seneca

October 7, 2019

Please give us another chance to speak with you and assist. We recommend Patriot Angels who takes about 90 days to get approval and funding and oftentimes, we will work with you on payment while waiting. You can email me at: [removed]


Viewing 1-20 out of 21 reviews
Additional reviews gathered from Senior Advisor

Neighborhood around Eden Heights of West Seneca

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Eden Heights of West Seneca

Eden Heights of West Seneca offers Studio and Semi-Private. Learn more.

Eden Heights of West Seneca has received an average review rating of 4.2 based on 21 reviews. See all reviews.

Call (716) 822-4466 to reach a resident at Eden Heights of West Seneca.

To reach a resident at Eden Heights of West Seneca call: (716) 822-4466



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.