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Eden Heights of West Seneca

3030 Clinton St, West Seneca, NY 14224

8.0
Review score
22 reviews
Add review
8.0
Review score
22 reviews
5 star
63%
4 star
18%
3 star
9%
2 star
5%
1 star
5%
See all reviews
5.7
Review score
115 reviews
17 facilities
For more information about senior living options:
(866) 374-4058
Eden Heights of West Seneca
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street view of Eden Heights of West Seneca

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Scott A
-
Family/friend
5.0
Great and wonderful facility
Eden Heights was a wonderful facility. We chose them because it was quick, they had availability, and they took her on short notice. The room sizes at the facility were adequate for what she needed. The staff were fantastic with communication and always kept us updated. They were wonderful

About the facility
Eden Heights of West Seneca

Eden Heights of West Seneca

Eden Heights is an assisted living community that is found among the rolling hills and wide open skies of West Seneca, NY. Our community is only minutes from downtown Buffalo, which gives visiting relatives plenty of lodging and dining choices during their visit. Eden Heights takes the beauty of Western New York and makes it the backdrop of a wonderful community.

The staff at Eden Heights believes that residents should be among friends, which is why we constantly schedule social activities designed to bring the residents closer together. Our staff works hard every day to enhance the lives of every resident, and see to their individual needs based on their treatment program. We put the scenic walking trails that encircle our community to good use every week, and we even have activities that allow our residents to enjoy those Western New York Winters.

At Eden Heights, we believe in being courteous and respectful of each resident. To enhance resident comfort, we have amenities such as:

  • Restaurant-style meals and dining facilities
  • An on-site beauty salon and barbershop
  • A reliable linen service
  • Housekeeping services no less than once each week
  • A spacious porch area where residents can enjoy the surrounding landscape
  • A private dining area where...

Read more

Senior living options offered

Assisted Living

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Eden Heights of West Seneca
Eden Heights of West Seneca

3030 Clinton St, West Seneca, NY 14224

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8.0
Review score
22 reviews
8.0
Review score
22 reviews
5 star
63%
4 star
18%
3 star
9%
2 star
5%
1 star
5%
9.5
Review score
23 reviews
9.5
Review score
23 reviews
5 star
57%
4 star
22%
3 star
17%
2 star
4%
1 star
0%
9.5
Review score
28 reviews
9.5
Review score
28 reviews
5 star
72%
4 star
14%
3 star
0%
2 star
7%
1 star
7%
9.2
Review score
53 reviews
9.2
Review score
53 reviews
5 star
39%
4 star
25%
3 star
15%
2 star
6%
1 star
15%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
--
Studio
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
--
2 bedrooms
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Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Care types offered

1

Assisted Living

Care types offered

1

Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Eden Heights of West Seneca

8Review score22 reviews
8.0
Review score
22 reviews
5 star
63%
4 star
18%
3 star
9%
2 star
5%
1 star
5%
PSL Group LLC
5.7
Review score115 reviews17 communities
Write a review
A Place for Mom has scored Eden Heights of West Seneca with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Eden Heights of West Seneca has 22 reviews with an average "overall experience" of 4.3 out of 5.
Overall Rating
4.3
Cleanliness
4.5
Friendliness
4.3
Care Services
4.3
Staff
3.8
Meals & Dining
5.0
Activities
4.5
Value for Cost
4.1
A Place for Mom has scored Eden Heights of West Seneca with 8 out of 10 using our proprietary review score based on 1 review in the last 2 years. Over all time, Eden Heights of West Seneca has 22 reviews with an average "overall experience" of 4.3 out of 5.
Parent company
PSL Group LLC
5.7
Review score115 reviews17 communities
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 22 reviews
Anonymous - Resident/client
Assisted Living
October 3, 2023
5.0
Verified Review
Review for Eden Heights of West Seneca
I picked this community, because I thought I would have better care for the money. If you have the money go there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
2
anonymous - Family/friend
Assisted Living
November 5, 2021
3.0
Verified Review
They're not a memory care facility, and they should not say they can handle those types of issues.
My loved one wasn't where she should have been. First of all, her doctor suggested assisted living for her and said that even with her memory issues, an assisted living facility should be able to help her. So I made sure I asked Eden Heights about that, and they said "Oh yeah, we can help." Then after she moved in, they said they had to keep redirecting her, and she couldn't find her way to the meal room every day. Every single minute they were repeating things back to her. All this was going on, but they never talked about moving her. Then later on, all of a sudden, they gave us a 30 days notice saying we needed to move her. I feel like she wasn't screened properly. And some things occurred that shouldn't have. They allowed her to have cigarettes and a lighter in her room. And initially when they verbally told me she needed to move, they said she was getting kicked out for smoking. Apparently she never remembered that they told her not to, and they never contacted the family or her doctor about it. Their screening process was very poor, and their communication was very poor. All of this never should have happened. Some of staff who knew what they were doing with memory care patients were good to my loved one. But others had no training and were very curt and rude to her. They don't have enough staff in general or licensing to handle those types of memory problems.
Scott A - Family/friend
Assisted Living
May 25, 2021
5.0
Verified Review
Great and wonderful facility
Eden Heights was a wonderful facility. We chose them because it was quick, they had availability, and they took her on short notice. The room sizes at the facility were adequate for what she needed. The staff were fantastic with communication and always kept us updated. They were wonderful and did everything they said they would. I would highly recommend them.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Jeff - Family/friend
Assisted Living
March 22, 2021
1.0
Verified Review
Not What We Expected
Don't choose this community. They misrepresented themselves to us. Most of the time they sent my loved one to another community/hospital after a short amount of time. This is after the community had told us that they could care for our loved one. Some of this could be COVID related. The intake person wasn't there during the move in. Due to this the administrator had to assist us.
Cleanliness
5
Friendliness
1
Care Services
1
Staff
1
Value for Cost
1
Lynn - Family/friend
Assisted Living
February 12, 2021
4.0
Verified Review
Great Smaller Community
It is a small community. I like the fact that it is on one floor, and a simple floor plan for my loved one. Overall the staff is friendly and helpful.
Friendliness
4
Staff
4
Care Services
5
Value for Cost
4
Rita S. - Family/friend
Assisted Living
December 3, 2020
5.0
Verified Review
Review of Eden Heights of West Seneca
My sister is presently living at Eden Heights. We have no complaints. She seems to be satisfied with the food and services. Our visits are satisfying despite the Covid-19.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Ann M. Goldbert - Resident/client
Assisted Living
November 8, 2020
5.0
Verified Review
Review of Eden Heights of West Seneca
I have lived at Eden Heights of West Seneca for almost 10 months now and it seems like I arrived only yesterday. The staff is friendly and very accommodating. My room and the public areas are kept clean and comfortable. Meals are varied and tasty, and activities are scheduled daily to keep residents busy and interactive with others when possible. Covid-19 has put a damper on some usual activities, but with the hard work and persistence of the staff our home is Covid-free.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
N. Senfut - Resident/client
Assisted Living
November 8, 2020
5.0
Verified Review
Review of Eden Heights of West Seneca
If you like going on vacation, you’ll love living at Eden Heights. No cooking, no cleaning, no laundry, you don't even have to make your bed. Everything is done for you. Just relax and enjoy all the activities, exercise and the weekly field trips in the van. The staff here are very helpful and check with the residents to see if they can do anything for them. Our health and wellness being their main concern. They do everything they can do for the residents to make sure they are happy and well cared for. Everyone did an excellent job keeping us safe and healthy diiring Covid-19 pandemic. No one here has Covid. Come and join us, you’ll be welcomed with open arms and will make a lot of new friends. I have been here a little over 4.5 years and have made many new friends. It’s great having people who care.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
James Clark - Resident/client
Assisted Living
November 8, 2020
5.0
Verified Review
Review of Eden Heights of West Seneca
I live here. It is clean and the people are nice.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Toured community
Assisted Living
November 8, 2020
5.0
Verified Review
Review of Eden Heights of West Seneca
Eden Heights of West Seneca has wonderful, caring, hard working staff that truly care about the residents. The community had a home-like feel. The residents enjoy socializing with each other. Families have the comfort of knowing their loved ones are well cared for and loved here!
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
David Wilmer - Resident/client
Assisted Living
November 8, 2020
5.0
Verified Review
Review of Eden Heights of West Seneca
Love the food and that the laundry gets done. I love to play bingo and everybody is nice.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Industry reviewer
Assisted Living
November 8, 2020
4.0
Verified Review
Review of Eden Heights of West Seneca
Dedicated, committed, caring staff. Good response time, variety of activities, dietary staff offer a varied menu and provides excellent service. Housekeeping works hard to keep the facility and rooms very clean. Administration available at all times to address resident concerns. Staff friendly acknowledged by residents and family for their hard work and keeping resident safe and the facility free of Covid-19.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Lois Stegmei - Resident/client
Assisted Living
November 8, 2020
5.0
Verified Review
Review of Eden Heights of West Seneca
I love the activtieis. Bingo is my favorite. Always get my medication at the right times. It's very clean.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
Edwin Crowe - Resident/client
Assisted Living
November 8, 2020
5.0
Verified Review
Review of Eden Heights of West Seneca
Service is great here. The food is good.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Industry reviewer
Assisted Living
November 8, 2020
5.0
Verified Review
Review of Eden Heights of West Seneca
Excellent staff, very caring and friendly.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Resident/client
Assisted Living
October 6, 2020
4.5
A beautiful home
I live her and I love it. There is so much to do and the people are so friendly and helpful
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Assisted Living
October 6, 2020
5.0
This is the right place
I did a virtual tour with [name removed]. She was very pleasant and was very helpful with all the questions that we had. I noticed as she walked through how clean the building was. I am glad to know that my father will get the care he needs once he moves there.
Cleanliness
5
Friendliness
4.5
Value for Cost
4.5
Care Services
5
Activities
5
Charles - Family/friend
Assisted Living
September 21, 2020
5.0
Hidden Gem
Eden Heights is a good community. This community is good on price. The nurses communication is proactive such as medication being short or anything else. Overall this is a good community. My wife is a nurse and recommended this community over other communities in the area.
Cleanliness
5
Friendliness
5
Value for Cost
4.5
Care Services
5
Activities
4.5
anonymous - Family/friend
Assisted Living
March 3, 2020
1.5
My thoughts on Eden Heights
We were not very happy with Eden Heights of West Seneca. We were told that they had memory care and they really don't know how to handle someone with memory problems. My mother went 8 days without a shower or a change of clothes. This was during the quarantine time, so we were not visiting as often. But we had asked them to call us if she refused as shower, we were told it was no problem. Also her Medicine for her elbow that was a brand new tube went missing, they had the empty box. It was replaced with another one at their expense. But that's not the point, also another script that was filled 2 weeks prior to us moving her was gone within a week after she got to her new place and the drugstore wouldn't even refill it, she had 2 weeks to go yet. My mother also got sat a table with two men, who didn't come to eat hardly at all so she sat all by herself everyday, even when she got a roommate and had room at her table they put the other lady at a different table. I would never suggest anybody to put their loved one there. We have since moved her else where and she is doing way better. I have really thought about reporting them to NYS Dept of Health. I still might. Thanks
Cleanliness
1.5
Friendliness
2
Value for Cost
1.5
Care Services
0.5
Activities
1.5
anonymous - Toured community
Assisted Living
October 2, 2019
4.0
We really liked the place and all the things that they have for Mom. Just looking to move ahead by finding my Dad's papers.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Response from Eden Heights of West Seneca
October 7, 2019
Thank you for your kind response. We are here to serve our seniors and assist our families in any way we can. Please let us know how we may continue to help.
Viewing 1-20 out of 22 reviews

Amenities
at Eden Heights of West Seneca

Healthcare Services

  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Diabetic Care
  • Medication Management
  • Memory Care

Meals & Dining

  • Special Dining Programs
  • Anytime Dining
  • Restaurant Style Dining
  • Gluten-free
  • Guest Meals
  • Meals Provided
  • No Sugar
  • Vegetarian

Room Amenities

  • Wheelchair Accessible Showers
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Resident Parking Available
  • Uncovered Parking
  • Transportation at Cost

Pets

  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Outside Patio
  • Indoor Common Areas
  • TV Lounge
  • Meeting Room
  • Library
  • Beauty Salon
  • Outdoor Common Areas

Recreational areas

  • Raised Garden Beds
  • Piano or Organ
  • Billiards Lounge

Services

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning

Languages spoken

  • English
  • Filipino
  • Spanish

Activities

  • Devotional Activities Offsite
  • Holiday Parties
  • Wii Bowling
  • Catholic Services
  • Birthday Parties
  • Trivia Games
  • Live Dance or Theater Performances
  • Cooking Classes
  • Activities On-site
  • Educational Speakers / Life Long Learning
  • Stretching Classes
  • Day Trips and Outings
  • BBQs or Picnics
  • Live Musical Performances
  • Yoga / Chair Yoga

Neighborhoods
around Eden Heights of West Seneca

See what the neighborhood has to offer and what’s nearby:
Eden Heights of West Seneca in google map

Frequently Asked Questions
about Eden Heights of West Seneca

Eden Heights of West Seneca offers Studio, 1 Bedroom and Semi-Private. Learn more.

A Place for Mom has scored Eden Heights of West Seneca 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (716) 827-7601 to reach a resident at Eden Heights of West Seneca.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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