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Discovery Village at the West End

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9801 Harmony Woods Way, Richmond, VA 23233

For pricing & availability:
(866) 374-4058
8.3
Review score
31 reviews
Add review
8.3
Review score
31 reviews
5 star
46%
4 star
26%
3 star
6%
2 star
6%
1 star
16%
See all reviews
8.5
Review score
16359 reviews
368 facilities
Discovery Village at the West End
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Discovery Village at the West End community exterior
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Anonymous
-
Child of resident/client
4.0
Our experience
Good: - Caregivers know the names of the residents and give good care. - Good amount of activities - Responsive staff. Improvement opportunities: - Food service is slow. My assumption is staffing is not adequate for the number of residents. - As a family member I don't always get notificat

About the facility
Discovery Village at the West End

Situated in the heart of Virginia’s capital city of Richmond, Discovery Village at the West End’s senior living community is surrounded by rich history and vibrant landscaped beauty. With a team of specially trained health and wellness professionals, they provide assisted and independent living care in a supportive, family-like atmosphere. Find deluxe, resort-style amenities like chef-prepared meals, a full calendar of events, concierge services, personalized care plans, and so much more without even leaving your doorstep.

Community Amenities and Services

The caring staff of Discovery Village believe that seniors should be able to settle into a relaxing, carefree lifestyle after retiring. The good news is, they can make that happen. Their friendly team members offer complimentary scheduled transportation and take care of chores like weekly housekeeping. They also provide state-of-the-art medical services like ambulatory, incontinence, and diabetic care. Each team member receives specialized memory care training, and they staff a doctor, podiatrist, and various therapists on site for timely, quality care.

The community’s Sensations dining program outshines the rest. With a professional chef preparing diverse, mouthwatering dishes using the freshest locally-sourced ingredients, they provide tableside service in a luxe restaurant-style dining area. Or, opt for private room service and enjoy a meal in...

Read more

Senior living options offered

Independent Living

Pricing
for Discovery Village at the West End

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by care type

Independent Living

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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Tours
at Discovery Village at the West End

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Discovery Village at the West End community exterior
Discovery Village at the West End

9801 Harmony Woods Way, Richmond, VA 23233

Sunrise at Bon Air community exterior
Sunrise at Bon Air

2105 Cranbeck Road, Richmond, VA 23235

The Compass at Springdale Park
The Compass at Springdale Park

4121 Concord Creek Place, Richmond, VA 23222

The Barrington at Hioaks
The Barrington at Hioaks

350 Hioaks Rd, Richmond, VA 23225

8.3
Review score
31 reviews
8.3
Review score
31 reviews
5 star
46%
4 star
26%
3 star
6%
2 star
6%
1 star
16%
9.6
Review score
53 reviews
9.6
Review score
53 reviews
5 star
41%
4 star
30%
3 star
17%
2 star
6%
1 star
6%
9.2
Review score
3 reviews
9.2
Review score
3 reviews
5 star
67%
4 star
33%
3 star
0%
2 star
0%
1 star
0%
9.2
Review score
248 reviews
9.2
Review score
248 reviews
5 star
89%
4 star
5%
3 star
2%
2 star
2%
1 star
2%
Studio
--
Studio
Starting at $X,XXX/mo
Studio
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Studio
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

Veteran & Employee Discounts

Provides discounts to veterans, teachers and employees of certain companies.

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

1

Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Senior Apartments

Care types offered

3

Assisted Living, Memory Care, Independent Living

Amenities
at Discovery Village at the West End

Healthcare Services

  • Staffing & Ancillary Services
  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • Medication Management
  • Non-Ambulatory Care

Meals & Dining

  • Gluten-free
  • Restaurant Style Dining
  • Vegan
  • Anytime Dining
  • International Cuisine
  • Kosher
  • No Sugar
  • Vegetarian
  • Meals Provided
  • Room Service
  • Pureed Meals
  • Guest Meals
  • Professional Chef
  • Special Dining Programs
  • Organic
  • Low / No Sodium

Room Amenities

  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Fireplaces
  • Kitchenette
  • Private patio, deck, or balcony
  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Cable or Satellite TV
  • Garden View
  • Wheelchair Accessible Showers
  • Full kitchen
  • Handicap Accessible
  • Air Conditioned

Community Amenities

On-site dining options

  • Private Dining Room
  • Bar or Pub
  • Café or Bistro

Transportation & parking

  • Transportation at Cost
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed

Common areas

  • Library
  • Outside Patio
  • TV Lounge
  • Computer or Media Center
  • Indoor Common Areas
  • Beauty Salon
  • Meeting Room
  • Butterfly garden / Hummingbird garden
  • Outdoor Common Areas
  • Barber Shop
  • Private Bath

Recreational areas

  • Game Room
  • Arts and Crafts Center
  • Movie or Theater Room
  • Piano or Organ
  • Raised Garden Beds
  • Fitness Center
  • Jacuzzi

Services

  • Laundry Service / Drycleaning
  • Beautician
  • Grocery Shopping and Errands
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Community Service Programs
  • Protestant Services
  • Cooking Club
  • Sensory-based Programs
  • Walking Club
  • Activities Off-site
  • Bridge Club
  • Visiting Rabbi
  • Live Musical Performances
  • Visiting Chaplain or Priest
  • Live Well Programs
  • Resident Band or Musicians
  • Live Dance or Theater Performances
  • Stretching Classes
  • Quilting or Sewing Club
  • Gardening Club
  • Birthday Parties
  • Devotional Activities On-Site
  • Other Religious Services
  • Trivia Games
  • Art Classes
  • Pet-focused Programs
  • Tai Chi
  • Dances
  • Catholic Services
  • Bible Study Group
  • Current Events Club
  • Karaoke
  • Devotional Activities Offsite
  • Cards / Pinochle Club
  • Holiday Parties
  • Cooking Classes
  • Happy Hour
  • Wii Bowling
  • Book Club
  • Men's Club
  • Jewish Services
  • BBQs or Picnics
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • Community Service Organizations
  • Christian Services
  • Educational Speakers / Life Long Learning
  • Choir / Singing Club
  • Brain fitness / Dakim
  • Wine Tasting
  • Intergenerational Programs
  • Reminiscence Programs
  • Activities On-site

Reviews

for Discovery Village at the West End

8.3Review score31 reviews
8.3
Review score
31 reviews
5 star
46%
4 star
26%
3 star
6%
2 star
6%
1 star
16%
Discovery Senior Living
8.5
Review score16359 reviews368 communities
Write a review
A Place for Mom has scored Discovery Village at the West End with 8.3 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Discovery Village at the West End has 31 reviews with an average "overall experience" of 3.7 out of 5.
Overall Rating
3.7
Cleanliness
3.8
Friendliness
3.9
Care Services
3.3
Staff
4.4
Meals & Dining
3.6
Activities
3.6
Value for Cost
3.4
A Place for Mom has scored Discovery Village at the West End with 8.3 out of 10 using our proprietary review score based on 11 reviews in the last 2 years. Over all time, Discovery Village at the West End has 31 reviews with an average "overall experience" of 3.7 out of 5.
Parent company
Discovery Senior Living
8.5
Review score16359 reviews368 communities
Logo for Discovery Senior Living
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 31 reviews
Anonymous - Family/friend
Independent Living
June 25, 2025
4.0
Verified Review
Our experience
Good: - Caregivers know the names of the residents and give good care. - Good amount of activities - Responsive staff. Improvement opportunities: - Food service is slow. My assumption is staffing is not adequate for the number of residents. - As a family member I don't always get notifications on when something is happening or certain care to my mom.
Anonymous - Family/friend
Independent Living
May 5, 2025
5.0
Verified Review
Discovery Village
We loved the place but my x had aggressive behaved with his dementia and got kicked out. He passed away in November. They were all respectful and nice. They lost a lot of his things when we moved out, I called them but never received a response.
Anonymous - Family/friend
Independent Living
January 31, 2025
2.0
If you want to pay for services not received
This review is regarding the assisted living community. My family member continually pays more and consistently receives less. They are hit and miss on services. They offer a lot but do very little. They hide behind the family member said no. They are defensive and punitive when you call them on services not provided.
Cleanliness
4
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
3
Activities
4
Value for Cost
1
Anonymous - Family/friend
Assisted Living
December 13, 2024
3.0
Verified Review
Would Not Recommend
I think the staff accountability for following the care plan is poor. She stays in the same clothes or pajamas day after day, sometimes I see her in things she put on three days ago and I know she has slept in them. This means they are in the same clothes day after day. They do not like the food there. The staff in the dining hall are kind and friendly. The med techs and aids are touch and go. Some are hostile or say negative things about residents in front of people like me. It's pretty shocking. I have no way of knowing if aides even tried to change my mom's clothes and she refused. There is no feedback, especially when they aren't able to accomplish the care plan. They will say it's because mom refused the offer, but who knows if that even ever happened. No status updates. No reports. It's a black hole. But I will say, they are responsive to emails.
Cleanliness
3
Friendliness
3
Care Services
2
Staff
3
Meals & Dining
2
Activities
3
Christie L - Family/friend
Assisted Living
December 11, 2024
4.0
Well pleased with Discovery Village
Front desk staff is friendly and welcoming. Apartment is well-designed with space to negotiate with a rollator or wheelchair. Director of Nursing has been helpful in resolving any questions or clinical issues that arise. Food is good, but menu repetitive. Effort is made to provide appropriate programming for residents.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Anonymous - Family/friend
Independent Living
October 18, 2024
5.0
Verified Review
it's overall a good community with friendly staff and I would certainly recommend it to anyone looking to enter..
The staff are very courteous and helpful. My mom's apartment and the general layout of the independent living area is really nice. The building itself is conveniently located close to a number of medical and shopping facilities. And the residents are also very friendly and welcoming. it's overall a good community with friendly staff and I would certainly recommend it to anyone looking to enter independent living in the greater Richmond area
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Brenda M - Family/friend
Memory Care
August 26, 2024
1.0
Memory Care Unit
I would not recommend Discovery Village at the West End for memory care for a person who is immobile. They have too many residents and not enough staff. My mom was there two weeks and i took her back home. She had items missing after 24 hours and her name was on everything. She had an unwitnessed fall on a Friday night and had to go to the ER. No one called to check on her until the following Monday afternoon.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
3
Value for Cost
1
Anonymous - Resident/client
Independent Living
July 19, 2024
3.0
Verified Review
Amazing staff
Friendly and efficient of staff we give that a 10 if I could. They are very good. Meals/dining honestly the food is not very good. Value for cost I guess it's about average. Honestly, the staff here is amazing. Great people I find the activities are just so so. The only thing I truly dislike here is it very Cliquey. VERY !
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
2
Value for Cost
3
Eddie M - Family/friend
Memory Care
June 12, 2024
5.0
Discovery Village West End is FANTASTIC
The staff at Discovery are so attentive to everyone. On day one with moving my dad there into the memory care, everyone we were introduced to remembered our names and remembered things about us. They give my dad such excellent care, I pop in at random times and always find him in great hands and being taken care of. The director of mental health is an amazing woman. She is on top of new programs designed to stimulate the patients. I Highly recommend Discovery Villages in the West End of Richmond.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
DC - Family/friend
Assisted Living
February 20, 2024
5.0
Verified Review
Review for Discovery Village at the West End
I feel very good about the facility and everything that I have seen! I toured 3 communities and this was my first pick! The financial aspect, the set up of the suites and the people I met at my first visit
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Anonymous - Family/friend
Independent Living
September 25, 2023
4.0
Verified Review
Recommended
My parents are currently residents at Discovery Village at the West End. Everything at this facility has been good for them so far. I personally think that they should be in Assisted Living, but they were set on Independent Living and that's where they are. I do wonder how "engaged" the administration staff are with my parents, but being in Independent Living they aren't going to get the help and assistance of the staff that they would in Assisted Living. I've never had the food, but I've read the menus and what I've seen has looked terrific but I have not eaten there. My parents seem to like the food. They are also constantly doing events and daily trips for the residents. The residents and staff seem very polite. I would recommend Discovery Village at the West End to others.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
Kelly - Toured community
Assisted Living
December 12, 2022
4.0
Verified Review
My Tour Experience at Discovery Village at the West End
The layout and rooms seemed dated and we wanted something more modern.
anonymous - Family/friend
Assisted Living
August 10, 2022
5.0
Verified Review
Peace of mind for yoru family
The director and people in the office were amazing. They were very helpful. If I ever had a question, issue, or concern, I could text the director. And any issues would be addressed by the next day. There were two nurses on the station per floor, but they seemed to be stretched thin around the time we left. When we first arrived, the care was amazing. The care staff was very friendly, and they treated my mom like family. The staff in the dining area were always friendly as well. They were so courteous and respectful. However, the food was terrible (high in salt, bland, not much nutritional value). It was expensive for the apartment, but the care was good overall.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
3
Value for Cost
3
Anonymous - Family/friend
Assisted Living
August 4, 2022
4.5
Verified Review
Awesome Environment
I am most happy with the staff. They are very friendly, and try to address any concerens.They really want it to be a community for both family, and residents.
Cleanliness
4
Friendliness
4.5
Care Services
4.5
Staff
4.5
Meals & Dining
4
Activities
4
Value for Cost
4.5
Annie G - Family/friend
Assisted Living
March 8, 2022
5.0
Verified Review
I would definitely recommend
Our loved ones stay was quite short, but we were very happy with Discovery Village. The staff were just wonderful from top to bottom, they were so kind, thoughtful and communicative. The community was always very clean and never smelled.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
5
Lisa - Family/friend
Assisted Living
February 10, 2022
5.0
Verified Review
Overall a Really Great Experience for My Loved One, Who Has Been Happy Here
I would highly recommend Discovery Village at The West End. The staff have been great to work with. There are a lot of activities for the residents to choose from. The food overall could be improved upon.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
4.5
anonymous - Family/friend
Independent Living
December 14, 2021
4.5
Verified Review
Would recommend, good place for loved ones
When we are able to speak with our loved one overall she seems happy with the meals and so far this community has been exceeding all expectation's. Our loved ones previous community ended up badly. She hasn't gone to many activities as of yet, but has gone to a couple of happy hours. It is in a great location which is very nice, it is close by some stores that the residents can go shop at.
Cleanliness
4.5
Friendliness
4
Staff
4
Meals & Dining
4
Value for Cost
4
A D - Family/friend
Independent Living
October 19, 2021
4.0
Verified Review
Discovery Village was a pretty good fit for my loved one
The people at the front desk were very friendly. They were without activities for a while due to the loss of an activity director, however since a new one has been hired it is picking back up but my loved one does not participate in the activities.
Cleanliness
5
Friendliness
4
Care Services
3
Staff
3.5
Meals & Dining
2.5
Activities
3
Value for Cost
3
anonymous - Resident/client
Independent Living
July 8, 2021
5.0
Verified Review
Try It, you'll like it - Discovery Village
I think you have to go at it with a positive attitude, and realize there are other great people you're around and living near. But if you're willing to participate and a be apart of things, you'll love it here. I absolutely love living here. The staff is very helpful. There are lots of activities and things to do. The cost seems reasonable for what you get. It's worth every penny for me. It meets all my needs, and I'm loving it.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
5
richard - Family/friend
Assisted Living
June 15, 2021
5.0
Verified Review
my expierience
The overall value of this community outstanding. I would recommend this community to others based on my experience The community is neat and clean, and the staff is very friendly. My loved ones really likes the food and they have activities but we would like to see more for residents who are visually impaired.
Cleanliness
5
Friendliness
5
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
5
Viewing 1-20 out of 31 reviews

Neighborhoods
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Frequently Asked Questions
about Discovery Village at the West End

Discovery Village at the West End offers 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Discovery Village at the West End 8.3 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (804) 554-1555 to reach a resident at Discovery Village at the West End.

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  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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