The Woodlands of Columbus

They really helped our loved one get settled in when visitors were not allowed and we couldn't be there. She really hated it at first, and they reassured us to just give it some time, and she would love it eventually. They were definitely right. That's exactly what happened. She loves not having to do laundry, she loves not having to decide what to eat, and she loves that there are always people around to talk to and do things with. The Woodlands has always been very open to us, communicating whenever we needed to know anything. They provided a direct line into the nursing staff. If we ever had any questions, they were quick to answer. Our loved one says the food is good. From what I've seen having only recently been allowed in to visit, it's clean. There have been some changes lately in the activities, and they've not doing as much as they used to. But it's still good overall. And I would recommend this community to others. I was very concerned about staff changes. I had heard that when those happen, everything can change. And The Woodlands has gone through a big change recently, with new administration but the daily people stayed the same. But they've worked very hard and have done a great job of making sure everyone has stayed connected. It wasn't nearly as bad as I anticipated that it would be.

We chose The Woodlands because of the affordability. The room sizes here are pretty good. She says that the food is pretty bland because of the dietary needs, but that is to be expected. The best part about the community is the value. Recently, I asked for a medication update and they did not have an important medication listed for her thyroid. They never notified me before stopping this medication which was very concerning to me. Keep a close eye on your loved ones and what changes they are making. The first time someone in the facility was COVID I was not notified.

Clean, bright, comfortable facility. Layout reflects 19-yr age. Impressive staff retention. [Name removed] gave a great tour; staff friendly and personable.

Very nice, great food, friendly people, but one room divided into two. Won't work for us.

The first time that we toured this community we threw that choice away right away. I felt that like there were not enough staff and that my mom would wait around a lot of any type of help. It’s an older facility and it didn’t really appeal to me. From everything that I have seen like the halls and the dining area, it didn’t seem homey at all.

My mother has been a resident for almost 2 months now and she couldn't be happier. My siblings and I are equally as happy. Everyone from [Removed] the director on down to the dining hall servers have been so helpful and pleasant. The nursing staff is great as well as the therapists. Such a relief to know that Mom is in good hands at the Woodlands!

We had a decent tour of this community overall. However we didn't notice much activities around the community. The staff was okay for the most part. Our tour was decent, but we didn't feel this was the right community for my father in law.

Very nice and the staff seems great! Plenty of activities and entertainment. Only negative was the independent housing doesn't look very nice but where assisted living building looks good inside and out. Very close to I270 and Broad St on east side. Very good price too!

Everything has been going great here. My sister is getting involved with the different activities that they have. My sister really enjoys the dining experience and being able to be around people. Everything has been clean and nice.

This community seemed shabby when I had the tour. The lady how gave us the tour was not able to answer any of our financial questions. She didn't know much. The first impression of her was not good for me. I was unable to compare this community and was not able to wait days to get the information I needed.

This tour was great. The community is very lovely and open. The people that showed us around was fantastic and they really new a lot about the community. I did not see anyone walking around or doing anything. I also did not like that it was so far from me.

I liked this community, but unfortunately they were unable to provide the level of care she needed. She is now in a nursing home. Overall it is a nice place with kind people. The community looked nice, they do a good job with the cleanliness of the community. The staff is great, they are very friendly. Only issue was that they would not bring her breakfast to her room, when she wasn't able to go down. I wouldn't mind living here when I get older. I would recommend it, it is a good place.

My tour of this community was a nice one. Everything went well , and everyone was very kind and friendly. The community looked nice and clean. It was a pleasant experience, but not the community for my mother and her needs.

The person that took us on the tour was friendly and super helpful. They answered all of our questions and showed us around. I just did not like the layout of the community. It seemed broken and not a good fit for dad.

This is a great community. We were happy with the staff members that were helpful . The community we found to be very clean and well maintained. The food was appealing. The activities would of been a good fit for some of my mom's needs to stay active. We were happy with the layout and brightness here compared to other communities. This community was a little farther for us. We would recommend the care and the value here to other families for the needs of a loved one.

The staff was very knowledgeable during our tour and gave my loved one and I lots of useful information during our tour. I did think they needed to have some updating and renovations made on the older community. They also did not offer enough memory care that my dad would have needed at this facility.

I am absolutely happy with the care and glad she is there. The staff are helpful, friendly, and welcoming. She is involved with the activities and likes it. I think they do a good job cleaning the community. My mom also likes the food that they make.

Had to move my dad due to a change in ownership at his previous facility that made it almost dangerous for him to continue living there - new staff failed at returning calls, rent almost doubled overnight, plus the general lack of security. In less than a month, the level of care and communication from the staff at The Woodlands is a welcomed relief. Since it is a locked facility 24/7, I no longer have to worry that my dad (who has dementia) will be able to leave by himself without the staff knowing about it and calling me.

I am not very happy with them right now. The communication with the family is not good. Every time I check with them they tell me someone would have to get back to me. Nobody ever does. When I checked the nurse she couldn't even tell me what medication she needed. I'm there every other day, and I never see the head nurse.I'm paying for care I'm not getting, not getting showers. She raves about the people that serve the food, namely Jessica.