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Carriage Court - Hilliard

3570 Heritage Club Dr, Hilliard, OH 43026

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Carriage Court - Hilliard outdoor common area
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Kelly - Loved one of resident/client
5.0

Even though my Mom wasn't at Carriage Court long, and never met their definition of 'independent' for assisted living, the staff were flexible, courteous, and understanding. My sister's, especially, were appreciative of the care and attention Mom received during her stay.... Read more

Read all reviews

About the facility Carriage Court - Hilliard

Find yourself among friends and neighbors at Carriage Court Senior Living in Hilliard, Ohio. The community offers independent living plus, assisted living, and memory care — a continuum of care that helps enable seniors to age in place. Conveniently located along Main Street, residents have easy access to Roger A. Reynolds Municipal Park, local restaurants, and shops.

Carriage Court Senior Living offers an array of services and amenities. Residents can savor made-to-order meals at Wendell Station, the community’s restaurant, or invite family and friends for a private dining experience. For a day on the town, join a group outing to discover all that Hilliard offers. But if residents prefer to stay home, there’s plenty to do, including guest speakers, games, and live music. Other amenities and services include:

  • On-site salon
  • Library
  • Exercise classes
  • Concierge
  • Transportation
  • Pet-friendly senior apartments
  • Optional pet care

Residents within the independent living plus community enjoy a hybrid between independent and assisted living. This means they live in private apartments with access to services and amenities but don’t require help with personal care. The lifestyle is offered at a lower rate.

Assisted living residents live in private apartments with help from trained caregivers who follow personalized care plans. These personalized care plans are designed to help...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Carriage Court - Hilliard is a community within Turnaround Solutions properties. See all Turnaround Solutions communities.

Pricing for Carriage Court - Hilliard

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Carriage Court - Hilliard

Health Care Services

Memory Care
Diabetic Care
Incontinence Care
Staffing & Ancillary Services
High Acuity Care
Medication Management

Meals & Dining

Meals Provided
Anytime Dining
Guest Meals
International Cuisine

Room Amenities

Wheelchair Accessible Showers
Respite or Short Term Stays Offered
Wi-Fi/high-speed internet
Kitchenette
Ground Floor Units
Handicap Accessible

Facility Amenities

Dining

Café or Bistro
Private Dining Room

Transportation & parking

Resident Parking Available
Complimentary Transportation
Transportation at Cost
Property Convenient to Public Transit

Pets

Weight limit 41-50lbs
Dogs Allowed
Cats Allowed

Common areas

Private Bath
Outdoor Common Areas
Indoor Common Areas
Beauty Salon

Recreational areas

Arts and Crafts Center
Fitness Center
Game Room
Piano or Organ

Services

Housekeeping
Beautician
Grocery Shopping and Errands
Laundry Service / Drycleaning

Memory care

Wander Guard or Similar System Available
Secured Community
Designed Specifically to Accommodate Memory Loss
Enclosed Courtyard

Languages spoken

English

Activities

Devotional Activities On-Site
Devotional Activities Offsite
Visiting Chaplain or Priest
Catholic Services

Reviews

for Carriage Court - Hilliard
4.0(67 reviews)
Write a Review

Cleanliness

4.2

Friendliness

4.1

Meals & Dining

3.8

Care Services

3.9

Activities

3.9

Staff

4.3

Value for Cost

3.9

Overall Experience
24
28
9
5
1
Date Submitted
5
14
24
Reviewer
2
33
31
1
Care Received
22
0
1-20 of 67 reviews
Sort by

5.0
Rosemary - Toured community
Assisted Living
November 19, 2022
Enormously Helpful

I want to offer my sincere thanks to [name removed] and the other staff at Carriage Court in Hilliard, when my sister and I were looking for a retirement home for her. As many know, this is a difficult choice to make and all of them were enormously helpful to us! Not only did she answer all of our questions with openness and candor, she answered questions that we should have asked, as well as offering sound advice. [She] was wonderfully attentive to us in every way. Carriage Court is a very attractive retirement facility and reminds one of southern plantation architecture, very gracious and pretty, complete with rocking chairs on the porch. Thank you for the excellent and thorough tour, including lunch in your dining room. I was especially impressed that your staff called every resident by name.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


2.0
Cherie - Loved one of resident/client
Assisted Living
September 21, 2022
Verified Review
Look elsewhere

They have a whole new staff - it is terrible and they all cover each other by lying. There has been a lot of turnover so they have a lot of contracted staff. I would not recommend it. When I toured them they told me they did skilled nursing and they could do whatever the individual requires - they already put my dad out because they cannot care for him. They do not follow through with they told us in the beginning. No skilled nursing, no hoyer lifts nothing.

Cleanliness

4

Friendliness

2

Meals & Dining

0.5

Care Services

1

Activities

1

Staff

2

Value for Cost

0.5

Response from Carriage Court - Hilliard

September 21, 2022

Thank you for your review. At Carriage Court Senior Living, we strive to provide exceptional senior living for residents and a rewarding experience for employees. We encourage you to call the Executive Assistant to the CEO at 1-800-983-8876 x8960 to provide feedback and ensure that we address any areas of concern.


5.0
Bernadette M - Toured community
Assisted Living
August 9, 2022
Outstanding facility

The staff at Carriage Court are very friendly, helpful and professional. The facility is very nice and inviting. Would highly recommend them.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

No data collected


5.0
Kelly - Loved one of resident/client
Assisted Living
August 8, 2022
Verified Review

Even though my Mom wasn't at Carriage Court long, and never met their definition of 'independent' for assisted living, the staff were flexible, courteous, and understanding. My sister's, especially, were appreciative of the care and attention Mom received during her stay.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.0
anonymous - Toured community
Assisted Living
July 19, 2022
Verified Review
Tour experience

Carriage Court was our close second choice - we really liked the facility and the staff were wonderful. It is older, but still very nice. I still get email and calls from time to time from them.


5.0
Karen B - Toured community
Assisted Living
May 16, 2022

I toured Carriage Court with a friend who was looking for an assisted living facility. The entire staff has been friendly and helpful. My friend will be moving in soon. The facility is so bright and welcoming. It feels like home immediately! What a blessing, as we have been searching for months!


5.0
anonymous - Toured community
Assisted Living
April 27, 2022
Verified Review
Tour experience

We had an amazing tour experience with Carriage Court of Hilliard. The staff were friendly, accommodating, and understanding of what we were looking for. For us it just came down to that "feeling" we were looking for. I have nothing negative to say about this facility, it seemed like a great place.


4.0
anonymous - Loved one of resident/client
Assisted Living
April 21, 2022
Verified Review
So far so good

Right when we first walked in we were immediately impressed with the main gathering area, they have this lovely fireplace right in the middle of the room. It is just a very welcoming community. The lady we dealt with, we believe she was part of the sales and marketing team was just wonderful. They have a pretty even ration of men and women residents there. We really like going there and visiting, so we would say the experience is going just fine

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
anonymous - Toured community
Assisted Living
April 11, 2022
Verified Review
Tour experience

The tour that we got from Carriage Court was great. We got to eat lunch and it was very good and we got all sorts of little gifts. While touring I noticed I did not see any aides in the hallways which was strange to me. We took my loved one here and after assessing, it seemed like they were not interested and wanted someone who was more independent. We did not get a call back from them until my loved one was already placed.


4.0
AD - Loved one of resident/client
Assisted Living
March 28, 2022
Verified Review
Would Recommend - A Caring Community

The biggest thing that we struggled a little with was communication between the head of nursing/wellness director, nursing staff, and follow-up from their on-site doctor/PA. Carriage Court wanted us to go through them for medical communication, and then there was just a breakdown of communication. I think they're experiencing staff shortages, like a lot of places, which contributed to the communication issues. I think they provided opportunities for activities. It just seemed like they had a changeover of staff in terms of the activities director, and during that period of time, there was a lull in what the residents were able to participate in. I'm' sure they were trying to find the right fit for the person for the job. The staff in general were really good. Everybody seemed very loving and caring toward my mom. We had a couple of little issues, but overall, it was above satisfactory.

Cleanliness

4

Friendliness

4

Meals & Dining

3

Care Services

4

Activities

3

Staff

4

Value for Cost

4


2.0
Jeff - Toured community
Assisted Living
March 7, 2022
Verified Review
My Tour

I toured Carriage Court and my experience wasn't very nice.


4.0
Patricia - Loved one of resident/client
Assisted Living
February 8, 2022
Verified Review
Positive Impresssion

So far they've been great! The staff is supportive and has been working with us quite a bit to care to our loved one's specific needs. They're very friendly and very helpful. It's a really nice facility, and very well-kept. It's light and bright. I like that they mix the assisted living residents with the independent living residents, so the assisted living residents aren't shut off in a corner by themselves. They're all treated as part of one community.

Cleanliness

5

Friendliness

5

Meals & Dining

No data collected

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4.5


4.0
anonymous - Toured community
Assisted Living
January 24, 2022
Verified Review
Community Tour

Our tour at Carriage Court was very good. It was during Covid times, but they were very accommodating. All in all, the places we looked at were pretty much equal - it came down to location more than anything else.


5.0
Joyce S - Toured community
Memory Care
December 3, 2021
Verified Review
My tour review

I liked this community a lot but I had to change areas because the loved ones that were close to her were out of town for a long period of time. The tour guide was very nice and were very good and informative.


3.0
anonymous - Loved one of resident/client
Assisted Living
November 2, 2021
Verified Review
Would not recommend

I did not think that they were very well staffed and I did not think their sanitation practices were efficient. It was not a good experience for our family at Carriage Court.

Cleanliness

3

Friendliness

3

Meals & Dining

3

Care Services

2

Activities

2

Staff

2

Value for Cost

3


5.0
Anonymous - Resident/client
Assisted Living
October 26, 2021

I was really nervous about moving to assisted living and Carriage Court was nice and all but I lived at home for 23 years. I understood that I needed more help so I gave it a chance and am so happy I did! Everyone is so friendly here, it's clean and smells good and we started to feel at home, it's just a new chapter!


5.0
Linda B - Industry reviewer
Assisted Living
September 23, 2021
Home away from home

I am an industry partner and love when a client brings me to Carriage Court. It truly is home away from home, the staff members and residents are full of life and always engaging in just fulfilling conversation. I will definitely be meeting with Carriage Court first when or if my loved ones need assisted living.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

5


5.0
Roy w Major - Loved one of resident/client
Assisted Living
September 23, 2021
Carriage Court is Great!!

My dad stayed at Carriage Court, and it was a fantastic experience. They brought him out of his shell, especially since he was in a nursing facility for almost three years. They took care of him, had fun with him, and he got to show his true self, a person I hadn't seen in a while. You will not regret bringing your loved one to Carriage Court!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


4.5
anonymous - Loved one of resident/client
Assisted Living
September 3, 2021
Verified Review
Review of Carriage Court

We know other people in this community and they have been great to everyone that we know. The staff seem to be good and I have not had any problems with anyone in this community.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

4.5


2.0
anonymous - Toured community
Assisted Living
August 10, 2021
Verified Review
My review of Carriage Court - Hilliard

Our family was told we could have an in person tour, and when we arrived at the community because of covid we were not allowed to see the community. That was off putting right away, and the person we were speaking with was not prepared for any questions. It was just an off putting experience.


Viewing 1-20 out of 67 reviews

Neighborhood around Carriage Court - Hilliard

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Frequently Asked Questions about Carriage Court - Hilliard

Carriage Court - Hilliard offers Studio, 1 Bedroom and Semi-Private. Learn more.

Carriage Court - Hilliard has received an average review rating of 4 based on 67 reviews. See all reviews.

Call (614) 529-7470 to reach a resident at Carriage Court - Hilliard.

To reach a resident at Carriage Court - Hilliard call: (614) 529-7470



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.