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Carriage Court - Hilliard

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3570 Heritage Club Dr, Hilliard, OH 43026

8.4
Review score
74 reviews
Add review
8.4
Review score
74 reviews
5 star
38%
4 star
38%
3 star
14%
2 star
7%
1 star
3%
See all reviews
8.8
Review score
1030 reviews
43 facilities
For pricing & availability:
(866) 374-4058
Carriage Court - Hilliard
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Carriage Court - Hilliard
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Anonymous
-
Family/friend
5.0
Review for Carriage Court - Hilliard
I would recommend Carriage Court to others.We picked it because my mom seemed to like it best, and they accept Medicare waiver at least in some circumstances, and the staff seemed friendly.

About the facility
Carriage Court - Hilliard

Find yourself among friends and neighbors at Carriage Court Senior Living in Hilliard, Ohio. The community offers independent living plus, assisted living, and memory care — a continuum of care that helps enable seniors to age in place. Conveniently located along Main Street, residents have easy access to Roger A. Reynolds Municipal Park, local restaurants, and shops.

Carriage Court Senior Living offers an array of services and amenities. Residents can savor made-to-order meals at Wendell Station, the community’s restaurant, or invite family and friends for a private dining experience. For a day on the town, join a group outing to discover all that Hilliard offers. But if residents prefer to stay home, there’s plenty to do, including guest speakers, games, and live music. Other amenities and services include:

  • On-site salon
  • Library
  • Exercise classes
  • Concierge
  • Transportation
  • Pet-friendly senior apartments
  • Optional pet care

Residents within the independent living plus community enjoy a hybrid between independent and assisted living. This means they live in private apartments with access to services and amenities but don’t require help with personal care. The lifestyle is offered at a lower rate.

Assisted living residents live in private apartments with help from trained caregivers who follow personalized care plans. These personalized care plans are designed to help...

Read more

Senior living options offered

Assisted Living

Memory Care

Pricing
for Carriage Court - Hilliard

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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Carriage Court - Hilliard
Carriage Court - Hilliard

3570 Heritage Club Dr, Hilliard, OH 43026

Danbury of Columbus outdoor common area
Danbury of Columbus

2870 Snouffer Rd, Columbus, OH 43235

StoryPoint Powell North community exterior
StoryPoint Powell North

3872 Attucks Dr, Powell, OH 43065

The Inn at Library Way
The Inn at Library Way

4615 Library Way, Hilliard, OH 43026

8.4
Review score
74 reviews
8.4
Review score
74 reviews
5 star
38%
4 star
38%
3 star
14%
2 star
7%
1 star
3%
9.9
Review score
33 reviews
9.9
Review score
33 reviews
5 star
73%
4 star
12%
3 star
9%
2 star
3%
1 star
3%
9.8
Review score
52 reviews
9.8
Review score
52 reviews
5 star
84%
4 star
12%
3 star
2%
2 star
2%
1 star
0%
9.5
Review score
13 reviews
9.5
Review score
13 reviews
5 star
92%
4 star
0%
3 star
8%
2 star
0%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--

Active promotion

No

Active promotion

No

Active promotion

Room Discount

Lowers your rent by a dollar amount or percentage.

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

3

Assisted Living, Memory Care, Independent Living

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at Carriage Court - Hilliard

Healthcare Services

  • Memory Care
  • Medication Management
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • High Acuity Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • Restaurant Style Dining
  • Room Service
  • International Cuisine
  • Kosher
  • Meals Provided
  • Professional Chef
  • Low / No Sodium
  • Anytime Dining
  • Guest Meals
  • Gluten-free
  • Special Dining Programs
  • No Sugar
  • Vegetarian

Room Amenities

  • Air Conditioned
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Handicap Accessible
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered

Community Amenities

On-site dining options

  • Private Dining Room
  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Transportation at Cost
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Cats Allowed
  • Dogs Allowed
  • Pet Care Available
  • Weight Limit (lbs)

Common areas

  • Central Fireplace
  • TV Lounge
  • Library
  • Outside Patio
  • Indoor Common Areas
  • Beauty Salon
  • Meeting Room
  • Outdoor Common Areas
  • Private Bath

Recreational areas

  • Fitness Center
  • Piano or Organ
  • Raised Garden Beds
  • Game Room
  • Arts and Crafts Center

Services

  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician
  • Laundry Service / Drycleaning

Languages spoken

  • Spanish
  • English

Activities

  • Other Religious Services
  • Walking Club
  • Happy Hour
  • BBQs or Picnics
  • Catholic Services
  • Dances
  • Art Classes
  • Holiday Parties
  • Choir / Singing Club
  • Community Service Programs
  • Bible Study Group
  • Cooking Classes
  • Pet-focused Programs
  • Christian Services
  • Educational Speakers / Life Long Learning
  • Visiting Chaplain or Priest
  • Montessori Programs
  • Karaoke
  • Devotional Activities Offsite
  • Day Trips and Outings
  • Activities Off-site
  • Activities On-site
  • Sensory-based Programs
  • Live Dance or Theater Performances
  • Gardening Club
  • Reminiscence Programs
  • Wine Tasting
  • Live Well Programs
  • Devotional Activities On-Site
  • Cards / Pinochle Club
  • Community Service Organizations
  • Stretching Classes
  • Yoga / Chair Yoga
  • Intergenerational Programs
  • Birthday Parties
  • Light Therapy Programs
  • Live Musical Performances
  • Trivia Games
  • Men's Club

Reviews

for Carriage Court - Hilliard

8.4Review score74 reviews
8.4
Review score
74 reviews
5 star
38%
4 star
38%
3 star
14%
2 star
7%
1 star
3%
Turnaround Solutions
8.8
Review score1028 reviews43 communities
Write a review
A Place for Mom has scored Carriage Court - Hilliard with 8.4 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Carriage Court - Hilliard has 74 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.2
Friendliness
4.2
Care Services
3.9
Staff
4.3
Meals & Dining
3.8
Activities
3.9
Value for Cost
3.8
A Place for Mom has scored Carriage Court - Hilliard with 8.4 out of 10 using our proprietary review score based on 12 reviews in the last 2 years. Over all time, Carriage Court - Hilliard has 74 reviews with an average "overall experience" of 4 out of 5.
Parent company
Turnaround Solutions
8.8
Review score1028 reviews43 communities
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Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 74 reviews
Anonymous - Family/friend
Memory Care
April 15, 2024
3.0
Verified Review
Would not recommend for memory care
We chose Carriage House because of friends who had parents there a few years ago. I thought it was a good place based on how it was for them, but they were on the assisted living side and not the memory care side. It was clean and bright and not drab and dreary like the memory care side. Not what we expected, thought it would be just as bright and cheery especially for the cost. It's like "let's just put them in the back of the building out of the way". It's a depressing area. It needs much improvement.
Cleanliness
4
Friendliness
4
Care Services
3
Staff
4
Meals & Dining
3
Value for Cost
3
Response from Carriage Court - Hilliard
May 23, 2024
Thank you for sharing your experience, but can you please clarify if this experience was with Carriage Court or Carriage House? Carriage Court strives to provide exceptional senior living for all residents and what was said here is not reflective of our community. Regardless, we encourage you to reach out to the Executive Assistant to the CEO at 1-800-983-8876 x8960 to provide clarification and ensure that we address all areas of concern.
Anonymous - Family/friend
Assisted Living
February 16, 2024
5.0
Verified Review
Review for Carriage Court - Hilliard
I would recommend Carriage Court to others.We picked it because my mom seemed to like it best, and they accept Medicare waiver at least in some circumstances, and the staff seemed friendly.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Cathy - Family/friend
Assisted Living
August 1, 2023
4.0
Verified Review
Caring Community
I would recommend! The tour experience was really pleasant and informative. We picked this community because of staff knowledge and friendliness, the accommodations and location.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
4
Activities
4
Value for Cost
4
RM - Family/friend
Assisted Living
July 26, 2023
5.0
Verified Review
Review for Carriage Court - Hilliard
The staff--from the executive director, to the admissions counselor, to the nursing staff--all are awesome communicators and immediately responsive to questions/concerns we had while transitioning my brother from a SNF to assisted living. I feel confident in the care my brother is receiving, as staff check on him several times a day. Carriage Court is immaculately maintained. It feels like an upscale hotel, with its large always-burning fireplace in the lobby/gathering space. The dining room is open pretty much all day and has a generous menu on each table from which residents may pick and choose. My brother is extremely fond of his morning omelet. There's also a snack bar and a constant supply of hot coffee in the snack area. There are Happy Hours at which special food treats are served; these serve as a nice social time for residents to come together. I know there are lots of entertainment and recreational opportunities available..The reception desk staff are very welcoming and seem to know all the residents by name. There's one gentleman who works the desk that is particularly kind. The maintenance person, [name removed], has been extremely helpful in making sure that my brother is comfortable in his room, and stops just to chat with him at breakfast. Everyone's so personable! Especially key to insuring that everything is top-notch care-wise is [name removed] on the nursing staff. I just get such a warm feeling from the people at Carriage Court. They make it feel like home, all the way down to the rocking chairs on the porch.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Kerry B - Family/friend
Assisted Living
June 2, 2023
5.0
Good, kind hearts live and work at Carriage Court
We came to Carriage Court in desperate need of a place for my mother to rest and recover after a series of events that left her increasingly weak and disoriented. She had had a stroke, and while in "rehab" -- which was NOT a pleasant experience for anyone -- she came down with COVID. Her ability to speak had already been affected by the stroke. COVID left her unable to walk. Carriage Court opened their doors to my mom when most places told us us no. And though she didn't stay there long -- the Lord called her home after only a couple of months -- the staff did everything they could to make her comfortable and give her what she needed. And in those last few days with mom, the outpouring of support and kindness from all the staff -- from management to kitchen staff -- was humbling. Good, kind hearts live and work at Carriage Court. I am grateful for our time there.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
3
Response from Carriage Court - Hilliard
June 8, 2023
A search for the right place is a search for the right people. And we agree, we have some wonderful people provide the services needed by so many. We are so sorry for your loss -- it's our loss too. Thank you for taking time to leave this review.
Carole - Family/friend
Memory Care
June 2, 2023
1.0
Do not recommend this facility
My mother received very poor care in their memory care unit. She resided there less than one month before passing. Several times when myself or a family member visited, we found her on the floor of her room. I was never called when she fell. The hospital found she had a broken collarbone when she was transferred there before passing.
Cleanliness
3
Friendliness
3
Care Services
1
Staff
2
Meals & Dining
1
Activities
1
Value for Cost
1
Anonymous - Family/friend
Assisted Living
May 2, 2023
5.0
Verified Review
Highly Recommended
Everyone is very friendly. They could use more staff is my only complaint. Servers and aides are limited and the kitchen runs out of the meals being served for everyone, so if you're not early for a meal and they run out, you end up with egg salad or chicken salad sandwich for option. Instead of a steak dinner for example. The meals are really really good but not completely consistent. And like I said, they run out quite a bit, so if you don't get to a table by the beginning of the meal window, you probably won't get served the planned meal and you'll have to settle for a simple sandwich. The housekeeping is good. The rooms and bathrooms are great! Very clean and new style. The place is very clean and all of the staff know and remember the residents and family by first name. I would highly recommend this facility to family and friends.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
4
Activities
5
Value for Cost
4
Response from Carriage Court - Hilliard
May 10, 2023
Thank you for sharing your experience with us! It makes us happy to hear that it has primarily been a good one. Carriage Court Senior Living does strive to provide exceptional senior living for residents, and while we are working to address the concerns shared here, we encourage you to call the Executive Assistant to the CEO at 1-800-983-8876 x8960 to ensure that we are addressing all areas of concern.
Rosemary - Toured community
Assisted Living
November 19, 2022
5.0
Enormously Helpful
I want to offer my sincere thanks to [name removed] and the other staff at Carriage Court in Hilliard, when my sister and I were looking for a retirement home for her. As many know, this is a difficult choice to make and all of them were enormously helpful to us! Not only did she answer all of our questions with openness and candor, she answered questions that we should have asked, as well as offering sound advice. [She] was wonderfully attentive to us in every way. Carriage Court is a very attractive retirement facility and reminds one of southern plantation architecture, very gracious and pretty, complete with rocking chairs on the porch. Thank you for the excellent and thorough tour, including lunch in your dining room. I was especially impressed that your staff called every resident by name.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Cherie - Family/friend
Assisted Living
September 21, 2022
2.0
Verified Review
Look elsewhere
They have a whole new staff - it is terrible and they all cover each other by lying. There has been a lot of turnover so they have a lot of contracted staff. I would not recommend it. When I toured them they told me they did skilled nursing and they could do whatever the individual requires - they already put my dad out because they cannot care for him. They do not follow through with they told us in the beginning. No skilled nursing, no hoyer lifts nothing.
Cleanliness
4
Friendliness
2
Care Services
1
Staff
2
Meals & Dining
0.5
Activities
1
Value for Cost
0.5
Response from Carriage Court - Hilliard
September 21, 2022
Thank you for your review. At Carriage Court Senior Living, we strive to provide exceptional senior living for residents and a rewarding experience for employees. We encourage you to call the Executive Assistant to the CEO at 1-800-983-8876 x8960 to provide feedback and ensure that we address any areas of concern.
Bernadette M - Toured community
Assisted Living
August 9, 2022
5.0
Outstanding facility
The staff at Carriage Court are very friendly, helpful and professional. The facility is very nice and inviting. Would highly recommend them.
Cleanliness
5
Friendliness
5
Staff
5
Kelly - Family/friend
Assisted Living
August 8, 2022
5.0
Verified Review
Even though my Mom wasn't at Carriage Court long, and never met their definition of 'independent' for assisted living, the staff were flexible, courteous, and understanding. My sister's, especially, were appreciative of the care and attention Mom received during her stay.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
anonymous - Toured community
Assisted Living
July 19, 2022
4.0
Verified Review
Tour experience
Carriage Court was our close second choice - we really liked the facility and the staff were wonderful. It is older, but still very nice. I still get email and calls from time to time from them.
Karen B - Toured community
Assisted Living
May 16, 2022
5.0
I toured Carriage Court with a friend who was looking for an assisted living facility. The entire staff has been friendly and helpful. My friend will be moving in soon. The facility is so bright and welcoming. It feels like home immediately! What a blessing, as we have been searching for months!
anonymous - Toured community
Assisted Living
April 27, 2022
5.0
Verified Review
Tour experience
We had an amazing tour experience with Carriage Court of Hilliard. The staff were friendly, accommodating, and understanding of what we were looking for. For us it just came down to that "feeling" we were looking for. I have nothing negative to say about this facility, it seemed like a great place.
anonymous - Family/friend
Assisted Living
April 21, 2022
4.0
Verified Review
So far so good
Right when we first walked in we were immediately impressed with the main gathering area, they have this lovely fireplace right in the middle of the room. It is just a very welcoming community. The lady we dealt with, we believe she was part of the sales and marketing team was just wonderful. They have a pretty even ration of men and women residents there. We really like going there and visiting, so we would say the experience is going just fine
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
5
anonymous - Toured community
Assisted Living
April 11, 2022
5.0
Verified Review
Tour experience
The tour that we got from Carriage Court was great. We got to eat lunch and it was very good and we got all sorts of little gifts. While touring I noticed I did not see any aides in the hallways which was strange to me. We took my loved one here and after assessing, it seemed like they were not interested and wanted someone who was more independent. We did not get a call back from them until my loved one was already placed.
AD - Family/friend
Assisted Living
March 28, 2022
4.0
Verified Review
Would Recommend - A Caring Community
The biggest thing that we struggled a little with was communication between the head of nursing/wellness director, nursing staff, and follow-up from their on-site doctor/PA. Carriage Court wanted us to go through them for medical communication, and then there was just a breakdown of communication. I think they're experiencing staff shortages, like a lot of places, which contributed to the communication issues. I think they provided opportunities for activities. It just seemed like they had a changeover of staff in terms of the activities director, and during that period of time, there was a lull in what the residents were able to participate in. I'm' sure they were trying to find the right fit for the person for the job. The staff in general were really good. Everybody seemed very loving and caring toward my mom. We had a couple of little issues, but overall, it was above satisfactory.
Cleanliness
4
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
3
Value for Cost
4
Jeff - Toured community
Assisted Living
March 7, 2022
2.0
Verified Review
My Tour
I toured Carriage Court and my experience wasn't very nice.
Patricia - Family/friend
Assisted Living
February 8, 2022
4.0
Verified Review
Positive Impresssion
So far they've been great! The staff is supportive and has been working with us quite a bit to care to our loved one's specific needs. They're very friendly and very helpful. It's a really nice facility, and very well-kept. It's light and bright. I like that they mix the assisted living residents with the independent living residents, so the assisted living residents aren't shut off in a corner by themselves. They're all treated as part of one community.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Value for Cost
4.5
anonymous - Toured community
Assisted Living
January 24, 2022
4.0
Verified Review
Community Tour
Our tour at Carriage Court was very good. It was during Covid times, but they were very accommodating. All in all, the places we looked at were pretty much equal - it came down to location more than anything else.
Viewing 1-20 out of 74 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the Ohio regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about Ohio regulations for Assisted Living.

Frequently Asked Questions
about Carriage Court - Hilliard

Carriage Court - Hilliard offers Studio and 1 Bedroom. Learn more.

A Place for Mom has scored Carriage Court - Hilliard 8.4 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (614) 529-7470 to reach a resident at Carriage Court - Hilliard.

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Photo of Emerald Crossing

Emerald Crossing

7220 Muirfield Dr, Dublin, OH 43017-2862
Starting at $X,XXX+ monthly
Studio, 1bd, Semi-Private
Our Assisted Living Community is a place you can call home with complete confidence that any medical and personal assistance needs will be met. The independence and dignity of each resident will be respected at all times by our professional and caring staff. Unlike the clinical atmosphere of a...
Photo of The Inn at Library Way

The Inn at Library Way

4615 Library Way, Hilliard, OH 43026
Starting at $X,XXX+ monthly
9.5
Review score
13 reviews
9.5
Review score
13 reviews
5 star
92%
4 star
0%
3 star
8%
2 star
0%
1 star
0%
Studio, 1bd
Hilliard Assisted Living and Memory Care indoor common area

Hilliard Assisted Living and Memory Care

4303 Trueman Blvd, Hilliard, OH 43026
Starting at $X,XXX+ monthly
8.4
Review score
55 reviews
8.4
Review score
55 reviews
5 star
68%
4 star
15%
3 star
13%
2 star
2%
1 star
2%
Studio, 1bd, 2bd
Hilliard's Assisted Living Program offers residents a balance of personal care and assistance while allowing for their independence. The innovative At Your ServiceSM concierge services are available even on weekends. The around-the-clock staff supports and motivates residents to be as active and...
Brookdale Muirfield (Offering HealthPlus) community exterior
8.9
Review score
55 reviews
8.9
Review score
55 reviews
5 star
41%
4 star
40%
3 star
15%
2 star
2%
1 star
2%
Studio, 1bd, Semi-Private
If you are ready to go seize the day on your next adventure with your grandkids, but need a little bit of help, our senior living community in Dublin, Ohio, might be the right one for you. You’ll also have peace of mind knowing our staff is available 24 hours a day, seven days a week to be...
Photo of The Convalarium At Indian Run

The Convalarium At Indian Run

6430 Post Road, Dublin, OH 43017
Starting at $X,XXX+ monthly
8.0
Review score
7 reviews
8.0
Review score
7 reviews
5 star
29%
4 star
14%
3 star
0%
2 star
0%
1 star
57%
Studio, Semi-Private
The Convalarium at Indian Run is a 95-bed Skilled Nursing Facility and Assisted Living Community located in Dublin, Ohio. We specialize in short-term rehabilitation, long-term nursing care and Assisted Living services, including a secure 20-bed Alzheimer/Dementia program within our Assisted...

The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy. If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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