3570 Heritage Club Dr, Hilliard, OH 43026
Total monthly costs depend on room type, select services, and the level of care needed.
Base fees by room type
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Meals & dining
Value for cost
Overall, it's been a good experience, just some hiccups early on. They said that they would put our loved one's headboard onto her bed and put her TV up. We went back a month later, and neither of those things had been done. So I wasn't overly impressed with the maintenance staff that was supposed to do that. There were a couple of occasions with Covid going on where there was confusion about visitor protocol. It seemed to be a problem with internal communication about what was allowed and what wasn't, so there was no consistency week to week when we would come to visit. When she first moved in, we saw our loved one walking around with someone else's glasses on and had to keep asking them to get those swapped back out. But there's been nothing really major. For the most part, the staff and the care she receives from them has been very good. We saw our loved one finish her plate at dinner the other day, and she told us it was good. They do fairly well with activities. I've seen her do some woodworking projects. And tey have e Facebook page that's private to the family where they post pictures for us to see.
The community is neat and clean and the staff is very friendly and so far have done a great job. The food is good and they have lots of activities available for the residence. I would recommend this community to others based on my experience.
I would recommend this community.
My mom has lived at Carriage Court for 1.5 years. Before Covid, the staff did a good job caring for her. There were plenty of activities for residents to do. The food was good. Since Covid, they’ve done as good of a job they can with what they’re dealing with. I feel staff goes over and above to help the residents get through this tough time. They’ve had to adjust everything and make changes. My mom has dementia and has to be told over and over what’s going on and they are so patient with her. I appreciate how safe they are being and keeping the residents and staff healthy.
My parents moved into Carriage Court at the beginning of July. I have been thoroughly impressed by the staff. They are kind and helpful and seem to very much care about each one of the residents here. I think people at any company are what differentiates them from other like or competing companies. The staff and its leaders here are consistent and responsive and go out of their way to support the residents. I did a lot of research prior to selecting a place for my parents to live and thrive. I believe we made the right choice and that choice was based very much on the staff here.
The key to this community is it truly lives up to the word community. The leadership is strong. The director and assistant director are accessible, available, and responsive. The staff are very accommodating which brings the families comfort. They have such great strategies to protect the residents and keep that safe. The community is well managed which is a key component to a great place which then translates to great staff.
We chose Carriage Court because it offered twice as much space for less money than the other facilities we looked at. There is a noticeable decline in weekend employees, as I am sure they are hard to find. The meals were a disappointment at the beginning (3 months ago), but seem to be improving slightly now. Unfortunately, several key employees have been gone, ie the beautician and chauffeur, and the Executive Director has just changed, so continuity of care is not what we anticipated. If they can improve on "response time" to nursing requests, my review will improve.
[Name removed] was very personal with us, even asking questions about our private lives. I like the idea of trying out a respite program first in order for my husband to get used to living in a home permanently. This facility also offers memory care.
Personnel were very friendly. Studios are good size. Lots of activities; medical help; good food but starchy. Can eat whenever you want all day.
My mother is in memory care. My father could no longer care for her. We chose Carriage Court after a tour and talk with staff. It is close to all our homes and the care and attention she is getting let's us sleep at night without worrying about her. There is plenty of staff around and they are always very attentive to their patients and visitors. We are so glad we contacted A Place for Mom.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.