Smithfield Woods

Most of the staff, nursing and maintenance are friendly and helpful at Smithfield Woods. But they are very short staffed!!! [name removed], supposedly the head administrator, is very inattentive. She never returns calls and she makes promises that she doesn't deliver on. The facility is not as handicapped accessible as it should be. The meals are up and down. The apartments are cute. The main areas are very neat and appealing. The prices are a good buy, but you need to stay on them for all that is included.

We toured this community and it is so nice. Residents looked happy and healthy and we saw them participating in several activities. The price is fair for the care we are looking for. The community is in a nice location and everything we saw was very clean.

Smithfield Woods was recommended to us by a neighbor who's mother had been a resident a while back, they described it as homie, welcoming and friendly, like a second family. I was pleasantly surprised on just how accurate that description was even from the very beginning at our tour. We made our decision for mom to move to Smithfield Woods at the last minute and I couldn't believe how quickly and seamlessly they made the transition. We haven't been part of the Smithfield Woods family long, yet we feel so welcomed.

I toured at Smithfield Woods with my mother, the sales director [name removed] offered us lunch while we were there, they set us a table on the spot which was delicious! The servers [name removed] & [name removed] were so accomodationg. Everyone was so friendly, staff and residents!

Attended a charity dinner function and had an amazing spread from the kitchen. The dining area that held the event had the feel of a proper restaurant. The staff we encountered were all delightful in making our evening memorable for a great cause.

Smithfield Woods is a beautiful building with an extremely friendly staff running it. The facility is always kept clean and offers a number of activities for the residents to take part in. There have also been a number of wonderful events that the staff have put on that allows for family members/ friends to join in with the population of Smithfield Woods. You can tell that they actually care about their community and are always trying their best for them. I can’t think of a better place for mom to be.

We attended a benefit dinner at Smithfield Woods a few weeks ago. The food and service staff were both very good and exceeded what I’d expect for a senior living facility. The facility was very clean, and staff very friendly.

We visited for a benefit dinner and were pleasantly surprised by the quality of the food. Very delicious! The staff were also very warm and personable. The facilities were also very upscale and inviting.

My loved one's stay was a great experience for her as well as for the family. The staff made a warm feeling for us. They were great as well. The meals provided were good and there were three meals a day provided to the residents.

Our family had an in person tour and the community itself seemed really ice and it was a good second choice. However the room that was available for our loved one was at the very end of the corridor and it just seemed dark to us and not as bright and welcoming.

The management goes above and beyond to help my loved one. The apartments are huge and it's all inclusive. They also offer bus transportation to and from doctor appointments on Tuesdays and Thursdays and go out of community for activities. It’s open and warm. They are absolutely fabulous here and my loved one calls it home.

The place itself was beautiful. But I don’t think it would have been a good fit for my loved one. She was at an earlier state of dementia and higher functioning, so it didn't seem like there would be enough social opportunities and companionship for her here.

I find that the management and staff is very friendly and attentive. They're easy to reach. I don't have to chase anybody, and I usually get questions answered easily. In memory care, they're very understanding and very cooperative. I have no complaints with the care so far. It's been a good experience.

Being from out of town, I have had limited experience but the feedback I have heard from other family members is that it seems like our loved one is enjoying his stay there, he is thriving and happy. So far we have only positive things to say.

They had just repainted everything and put in new floors and furniture. We had a problem with a couple of the aids. After we reported our issues, they were able to straighten things out. My sister does not participate in many of the activities, however they are certainly available for the other residents. We also thought Smithfield Woods was worth the price.

I’ve lived at Smithfield Woods for three years and I consider myself blessed that I landed here. I’m a bit younger (mid-60s) than many of my fellow residents and I needed a place to live after I fell and broke my leg. The staff here is excellent, from management, to the CNAs, to maintenance, to the dining room staff. There are lots of different activities and you can join in as many or as few as you want. I chose one of the larger apartments with a living room, bedroom and huge walk-in closet at the end of a hallway, so there’s not really any activity and it’s very quiet. Having this larger private apartment has made it easier to feel more like home. I would strongly recommend Smithfield Woods as a great place to choose if you’re in the market.

Smithfield Woods really made my Mom feel at home on the first day. The Memory Care unit is constantly doing things to keep the residents thinking and active. Would like to see more communication with families via email regarding things happening at the facility. The staff are very caring and attentive to the residents.

The staff truly enjoyed caring for our Dad, who has dementia, while he was in respite. The staff interacted with him, he ate better and became more communicative. It gave us peace of mind to not have to worry about Dad. People with dementia still have value and something to offer the world, our Dad was thankful, polite and kind to the staff, as we all should act.

Dark unit. Very mixed from chair bound, confused, noisy at times to ambulatory more independent. Would not have worked for my mom at this stage of her dementia. No real outdoor area except the large deck

We toured the Brookdale Smithfield. It was a nice community the staff was friendly and gave a good presentation of what their community could offer. We chose a smaller community that was a better fit for my mother.