Brookstone Terrace of Woodruff

What stands out to me about this facility is their cleanliness, the people are always friendly, and they keep the residents busy with activities.

My loved one is here and is happy. The staff are good at sending photos of my loved one smiling and this is a treasure for me. The staff communication with the family is good. They have made sure that the family has direct phone numbers to reach out to when we have questions. The food is good, since my loved one hasn't complained. There are three meals a day served to the residents. The chef is willing to accommodate resident's requests. It would be nice to have more activities for the residents to participate in and outside of the community.

We were totally pleased with the care that our loved one got here at this facility. Anytime we would visit, the staff was always very friendly. Even though our loved one had Dementia, she wasn't always locked up on a hallway or in her room. But it was still a very secure and safe place. A lot of times they would have her in the community room, doing activities, or at the nurse's station. We saw improvement when she was here. She looked healthier and was more coherent. We were very comfortable with this facility, it was literally a sigh of relief knowing that our loved one was safe and well taken care of. They took very good care of her. It's a very nice facility, we definitely got our money's worth. I have and will continue to recommend this facility to family and friends.

The executive director is the absolute reason we selected this facility. We met with him and he said all of the right things- he was very impressive and developed a lot of trust with us. Within a month we had issues and we never heard from him and he was nowhere to be found. Not only that, he seemed noninterested and he did not seem to care. There were a couple of people who were great and went above and beyond. It was just the management that we had an issue with.

I would recommend them to family and friends!

We were impressed from the care to the cleanliness. They called and kept us informed. The food was excellent. They had plenty of activities. For what you got, it was worth the money. They went above and beyond. I would recommend to other families.

This community is a good safe place to leave your loved ones. The staff communication with the family is excellent. The three meals a day are excellent for the residents.

My father was really only at Brookstone for about a week; however, I am happy to share our experiences with staff/facility. We searched high and low (over 5 States I might add) for a place to care for my father who had Alzheimer’s. It seemed that no Assisted Living Facility really wanted to deal with a patient whose disease had progressed to where he was. We tried as a family to take care of him at home; however, it came to the point where my Mom could no longer manage by herself and it was starting to affect her health. We needed a place that was both caring but affordable. My parents are not wealthy and while they had some savings they could not afford the prices for facilities in their area. We reached out to a Place for Mom for help as we could not navigate the process alone. It was probably the best decision that we made. [name removed] was fantastic! She worked tirelessly and within our budget to help secure a facility that would meet our needs. When she found Brookstone Stone Terrace in Woodruff, it was 4 hours from the closest family; however, we decided to be open minded and at least go for a visit. From the moment that we entered the facility, we were restored with hope that we had found a place that would take care of my father. The facility is in a small town and the people were all super friendly. The residents seemed happy and had a great rapport with staff – you could feel the care and love for each other. They worked within our budget and made the transition very easy for us. When my father was later admitted to the hospital before his death, the staff reached out to us daily to check on him and us and when he passed away, they were more than helpful. I believe that I speak for my whole family when I say that we would recommend them to other families without reservation.

I've been very pleased. I have absolutely nothing bad to say about them. They're very family oriented. The facility is very clean. The meals are home cooked. The people are friendly, and they seem to take good care of my loved one. She's always clean, has on clean clothes, and has her hair fixed. I have no complaints. I visited several places before making a decision, and Brookstone Terrace was by far the cleanest. The residents are friendly. They're always doing activities. Recently they had a family day with a cookout and music. And they have activities going on every day.

From the second you walk in the doors of Brookdstone Terrace you feel like family. All of the residents are happy and friendly, the staff are wonderful, and it is extremely clean. The overall atmosphere is very comfortable and the setup is perfect. The staff are so helpful if you have any questions at all they answer them for you. If you want them to call you about your loved one, they will call you and give a daily report if you want. It has been a wonderful experience and I would definitely recommend Brookstone. I am sorry that we did not find this place years ago.

We like the smaller scale of the community, it allows for there to be more one on one attention for the residents. We like that either the director of activities or head of the nursing department will text us and keep us updated with our loved one. They will tell us things she has been doing throughout the week, give us updated on health and if she is running low on items.

No housekeepers No laundry Very limited staff

I'm very pleased with them. It was the best decision we made for my grandmother. We have no regrets. I know that my grandmother was very pleased as well. The level of care and compassion that is given there is immeasurable. I can't say enough good things about the staff. They are phenomenal. They were loving and comforting when my grandmother passed away. The food is amazing, and they fed us when we were there often towards the end. The activities leave a little to be desired, but when you factor in the limitations due to Covid, it's completely understandable.

Our experience with Brookstone Terrace was the best, they answered every prayer that we had. We have nothing but wonderful things to say about this community, there is no doubt in our mind we picked the right place for our loved one. Even when my husband passed, they were just absolutely wonderful. Not only did they show him love and care, but every time I came to visit or my family, they showed us that same love and care.

When I came to tour, I really liked the location of the facility and felt it was a safe environment. It seems like they always have something going on, they have a calendar with all of the activities provided. Whenever I have questions or concerns the administrative staff are always very easy to reach. They are proactive with covid protocols and they are keeping the residents safe. I would recommend to others looking.

I moved Mother a few months back due to lack of sufficient care where she was. Her present residence has been wonderful and her care has improved considerably.

I would tell others this is the idle place for your loved one. The care they give my loved one is superb. My loved one enjoys the food, and when I've eaten there it has been really good. Some of the activities available are dodge ball using balloons, yoga, and more for the residents to choose from.