Latest news and updates on the COVID-19 vaccine.
for a local A Place for Mom advisor
Add a review
Read More
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
11 Reviews
(2)
A Place For Mom
(9)
SeniorAdvisor.com
Write a Review
November 2020
C. McGill
Review originally written on A Place For Mom
I would tell people it would be a great place to consider. The community was accommodating with the menu, and getting the food you would want. The food was enjoyed by my loved one. The room was nice and had windows. There was a great space for my loved one.
April 2020
Review originally written on A Place For Mom
There seems to be a huge problem with management and communication at Quillen Manor. Yesterday, on April 1, [name removed] (QM's executive director) and [name removed] (QM's director of health and wellness) came to the door threatening my mother with what was essentially an eviction. "We could have you out of here in 24 hours," [name removed] said – though she had just paid April's rent. While [name removed] was relatively respectful and calm, [name removed] was downright nasty, going so far as to accuse my mother of "taking over" her mother's (my grandmother's) apartment. They also told my mother that she needed to be out within the next day or so because someone planned to move into the unit that weekend – something that now seems to have been a lie. Some context: in December, our home burned down due to an electrical fire. Shortly after, my grandmother fell ill with cancer. My mother quit working and began taking care of my grandmother, wanting to spend my grandmother's last months alive by her side. My grandmother passed at the end of February, and because my mother had no home to go to, she spoke with the interim director at the time, [name removed]. [Name removed] assured my mother she could stay "as long as" she needed as long as rent was paid. So that's what she did, planning to be out by the end of March. However, as everyone knows, we are now facing a global pandemic with orders to shut all nonessential businesses down, making moving a slightly more difficult feat. My mother was able to send a check to Quillen Manor for April's rent, which cleared. Despite having lunch delivered to many of the units every weekday (and clearing the checks for rent), [names removed] insisted that they "were not aware" that my mother was there, and when my mother asked how this could be possible, [name removed] said that it was the tenants' "responsibility" to let them know they were there. What? After a couple hours and some calls to corporate, we were told the entire situation was a "horrible mistake." In short, Quillen Manor is apparently experiencing frequent changes in management that have resulted in fragmented communication, careless errors and horribly rude employees. I would not recommend this location.
Quillen Manor Assisted Living and Villas offers Studio, Semi-Private, 1 Bedroom and 2 Bedrooms. Learn more.
Quillen Manor Assisted Living and Villas has received an average review rating of 3.86 based on 2 reviews. See all reviews.
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
To conduct a complete investigation, seniors and their families should:
If you become aware of any information that should be updated or noted, please contact A Place for Mom.
Assisted Living
Home Care
Independent Living
Memory Care
Nursing Homes
Residential Care Home
Senior Apartments
Garner, NC
Huntsville, AL
Lenoir City, TN
Lewisburg, WV
Limestone, TN
Richmond, KY
A Place for Mom is paid by our participating communities, therefore our service is offered at no charge to families. Copyright © 2020 A Place for Mom, Inc. All Rights Reserved. Privacy & Terms. Do Not Sell My Personal Information.