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The Legacy at Southpointe Drive

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23 Southpointe Drive, Greenville, SC 29607

8.8
Review score
57 reviews
Add review
8.8
Review score
57 reviews
5 star
46%
4 star
25%
3 star
18%
2 star
9%
1 star
2%
See all reviews
8.4
Review score
1626 reviews
51 facilities
For pricing & availability:
(866) 374-4058
The Legacy at Southpointe Drive
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The Legacy at Southpointe Drive
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James Eric Young
-
Child of resident/client
5.0
overall experience staff friendly and helpful
Very friendly staff and helpful has treated my mom with love and care and would recommend taking a tour of this facility. Staff and aides have been very helpful in extending extra care for my mom. Physical therapy deserves praise also n helping my mom. They have off campus activities such

About the facility
The Legacy at Southpointe Drive

Residents truly feel like family at The Legacy at Southpointe Drive! Situated in Greenville, South Carolina, the thriving cultural and entertainment center for the upstate area, their community offers compassionate, customized care from professional staff who are passionate about creating meaningful, long lasting relationships with each resident. Encouraging independence and celebrating individuality, they offer a wide range of services and amenities in a charming and homelike community, from a dynamic dining scene and spacious living areas to an inspiring calendar of events and unparalleled activities programs!

Community Amenities and Services

It’s important that residents feel comfortable and cared for. With 24/7 concierge service and on-site maintenance staff, residents will always have a helping hand nearby. Cordial staff offers weekly housekeeping and linen services, as well as home and yard maintenance. To ensure residents receive the highest quality care, they have an on-site doctor, nurse, podiatrist, hospice center, and various therapists. Highly-trained staff offers diabetic, incontinence, ambulatory care, and medication management.

Decorated with crisp linen tablecloths and brilliant floral centerpieces, the elegant and spacious restaurant-style dining area offers residents an incredible fine dining experience. The professional chef has curated a menu highlighting international cuisine and local favorites served fresh all day long. They’re happy...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for The Legacy at Southpointe Drive

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
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2 Bedrooms
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Semi-Private
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

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The Legacy at Southpointe Drive
The Legacy at Southpointe Drive

23 Southpointe Drive, Greenville, SC 29607

Oaks at Chanticleer
Oaks at Chanticleer

355 Berkmans Ln, Greenville, SC 29605

Kauhale Pettigru
Kauhale Pettigru

12 Boyce Avenue, Greenville, SC 29601

Waterstone on Augusta community exterior
Waterstone on Augusta

1004 Augusta St, Greenville, SC 29605

8.8
Review score
57 reviews
8.8
Review score
57 reviews
5 star
46%
4 star
25%
3 star
18%
2 star
9%
1 star
2%
9.1
Review score
81 reviews
9.1
Review score
81 reviews
5 star
57%
4 star
22%
3 star
6%
2 star
6%
1 star
9%
9.1
Review score
53 reviews
9.1
Review score
53 reviews
5 star
41%
4 star
36%
3 star
11%
2 star
4%
1 star
8%
8.5
Review score
22 reviews
8.5
Review score
22 reviews
5 star
36%
4 star
37%
3 star
18%
2 star
9%
1 star
0%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
--
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

No

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

No

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

1

Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Amenities
at The Legacy at Southpointe Drive

Healthcare Services

  • Memory Care
  • High Acuity Care
  • Incontinence Care
  • Staffing & Ancillary Services
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Meals & Dining

  • International Cuisine
  • Low / No Sodium
  • Meals Provided
  • Restaurant Style Dining
  • Professional Chef
  • No Sugar
  • Room Service
  • Vegan
  • Gluten-free
  • Special Dining Programs
  • Organic
  • Vegetarian
  • Guest Meals
  • Anytime Dining

Room Amenities

  • Ground Floor Units
  • Garden View
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Air Conditioned
  • Kitchenette
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wi-Fi/high-speed internet

Community Amenities

On-site dining options

  • Private Dining Room

Transportation & parking

  • Property Convenient to Public Transit
  • Transportation at Cost
  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking

Pets

  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed
  • Weight Limit (lbs)

Common areas

  • Butterfly garden / Hummingbird garden
  • Outside Patio
  • Outdoor Common Areas
  • Beauty Salon
  • Computer or Media Center
  • Meeting Room
  • Barber Shop
  • TV Lounge
  • Main Street Shops
  • Indoor Common Areas
  • Library
  • Central Fireplace

Recreational areas

  • Billiards Lounge
  • Fitness Center
  • Raised Garden Beds
  • Arts and Crafts Center
  • Piano or Organ
  • Ballroom
  • Game Room
  • Movie or Theater Room

Services

  • Beautician
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Housekeeping

Languages spoken

  • Spanish
  • English

Activities

  • Birthday Parties
  • Qi Gong
  • Sensory-based Programs
  • Wine Tasting
  • Pet-focused Programs
  • Community Service Programs
  • Trivia Games
  • Devotional Activities On-Site
  • Wii Bowling
  • Bridge Club
  • Yoga / Chair Yoga
  • Catholic Services
  • Holiday Parties
  • Montessori Programs
  • Community Service Organizations
  • Cooking Club
  • Activities On-site
  • Karaoke
  • Brain fitness / Dakim
  • Intergenerational Programs
  • Happy Hour
  • Light Therapy Programs
  • Gardening Club
  • Dances
  • Devotional Activities Offsite
  • Reminiscence Programs
  • Resident Band or Musicians
  • BBQs or Picnics
  • Quilting or Sewing Club
  • Cards / Pinochle Club
  • Men's Club
  • Visiting Chaplain or Priest
  • Bible Study Group
  • Live Musical Performances
  • Book Club
  • Walking Club
  • Water Aerobics
  • Choir / Singing Club
  • Educational Speakers / Life Long Learning
  • Art Classes
  • Other Religious Services
  • Christian Services
  • Tai Chi
  • Stretching Classes
  • Live Dance or Theater Performances
  • Forever Fit
  • Day Trips and Outings
  • Cooking Classes
  • Activities Off-site
  • Live Well Programs
  • Current Events Club

Reviews

for The Legacy at Southpointe Drive

8.8Review score57 reviews
8.8
Review score
57 reviews
5 star
46%
4 star
25%
3 star
18%
2 star
9%
1 star
2%
Navion Senior Solutions
8.4
Review score1626 reviews51 communities
Write a review
A Place for Mom has scored The Legacy at Southpointe Drive with 8.8 out of 10 using our proprietary review score based on 26 reviews in the last 2 years. Over all time, The Legacy at Southpointe Drive has 57 reviews with an average "overall experience" of 4 out of 5.
Overall Rating
4.0
Cleanliness
4.1
Friendliness
4.6
Care Services
3.9
Staff
4.3
Meals & Dining
4.1
Activities
4.3
Value for Cost
4.0
A Place for Mom has scored The Legacy at Southpointe Drive with 8.8 out of 10 using our proprietary review score based on 26 reviews in the last 2 years. Over all time, The Legacy at Southpointe Drive has 57 reviews with an average "overall experience" of 4 out of 5.
Parent company
Navion Senior Solutions
8.4
Review score1626 reviews51 communities
Logo for Navion Senior Solutions
Filters
Overall Experience
Date Submitted
Reviewer
Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 57 reviews
James Eric Young - Family/friend
Assisted Living
August 29, 2024
5.0
overall experience staff friendly and helpful
Very friendly staff and helpful has treated my mom with love and care and would recommend taking a tour of this facility. Staff and aides have been very helpful in extending extra care for my mom. Physical therapy deserves praise also n helping my mom. They have off campus activities such as taking residents shopping and other appointments as needed.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Legacy at Southpointe Drive
September 3, 2024
Hi James, Thank you so much for the fantastic 5-star review of our community! We truly appreciate your kind words and are thrilled to hear about your mother's positive experience. Your feedback means a lot to us.
Shannon K - Family/friend
Memory Care
August 21, 2024
5.0
Verified Review
Highly recommend
I'm saying 5 across the board...they we're truly wonderful and worth every penny. Beautiful and clean facility. Welcoming and friendly staff. Rooms are large and fit 2 residents with plenty of space Amenities is a little hard for me to say since my mother wasn't very active but they did paint her nails and I saw other art projects in the hall They also get all the residents out of their rooms and into the common areas
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Legacy at Southpointe Drive
August 23, 2024
Thank you so much for your glowing review, Shannon! We’re thrilled to hear that you found our community to be wonderful and of great value. It’s great to know that the community’s cleanliness, spacious rooms, and friendly team made a positive impression on you and your mother. We’re glad she enjoyed activities like nail painting, and we take pride in encouraging all our residents to engage in the common areas. If you ever have any more feedback or need anything, please feel free to reach out. We’re here to help!
Loraine S - Family/friend
Assisted Living
August 15, 2024
5.0
Verified Review
above and beyond staff
They are the most sweetest staff you will ever meet I mean I could call anytime or day and they handle anything super efficient they jump on a problem right away I can't say one thing wrong you could talk to them about anything best choice I could have made. Food is ok they make weird dishes sometimes people old they want plain food and they run out of stuff a lot coffee milk bread but it was I think cause there cooks kept quitting they had a guy [name removed] who was awesome but before him yuck and then he left so it will work itself out
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Response from The Legacy at Southpointe Drive
August 16, 2024
Thank you so much for your kind words, Loraine! We're thrilled to hear that you find our team to be attentive and responsive—it's our goal to address any concerns promptly and efficiently. We appreciate your honesty about the dining experience as well. We're continually working to improve and ensure that our menu meets everyone's preferences, especially during times of transition. Your feedback is invaluable, and we’re confident things will continue to improve. If you have any more thoughts or need anything, please don't hesitate to reach out.
Anonymous - Family/friend
Memory Care
May 31, 2024
2.0
Verified Review
Do not recommend memory care
In memory care, they would say my father refused showers so they would skip the shower. I would come there twice a week and find him in the same clothes I left him in and with a soiled adult diaper. I would have him get in the shower and change him. Then the pattern would repeat. I would say the assisted living is good but the memory care needs more training and oversight.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
4
Activities
2
Value for Cost
1
Response from The Legacy at Southpointe Drive
June 7, 2024
Hello, We apologize for the issues you've encountered with our Memory Care services. It's essential for us to respect residents' preferences, but ensuring their cleanliness and comfort is our responsibility. Your feedback indicates these expectations were not met. We appreciate your positive comments about our Assisted Living services. Please contact Hollie Bailey, Senior Regional Director of Operations, at hollie.bailey@navionsl.com to discuss this further. Thank you for your feedback and for bringing these matters to our attention.
Anonymous - Family/friend
Assisted Living
March 14, 2024
3.0
Verified Review
Review for The Legacy at Southpointe Drive
This is not a place to go if extreme care is needed. They did bring in a new person in December who has made a few changes and holds people accountable. They are fully staffed right now and that does make a difference. The facility is making some updates with paint, carpet, and common area furniture. The food is only average. I would be hesitant to recommend here. They seem to be trying harder and we may be expecting more than we should.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Response from The Legacy at Southpointe Drive
March 14, 2024
Thank you for your feedback. We appreciate your honesty and are glad to hear that recent changes have been noticed and are making a positive impact. We understand the importance of fully staffed teams and are committed to making updates to our community to improve the overall experience. We're sorry to hear about your concerns regarding the food quality and want to assure you that we take your feedback seriously. Your input helps us in our ongoing efforts to provide the best care possible. If there are specific areas you'd like us to address, please feel free to reach out to our Senior Vice President of Operations, Patricia McCulloh, at Patricia.McCulloh@navionsl.com.
Anonymous - Family/friend
Memory Care
March 11, 2024
3.0
Verified Review
Needs improvement
I still continue to go to the facility 2 times per day. Because the staff turnover is so high, there is no consistency I do, however, realize the Memory Care Unit is as about the same everywhere. It's hard to keep staff
Cleanliness
5
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
2
Activities
2
Value for Cost
3
Response from The Legacy at Southpointe Drive
March 13, 2024
Thank you for your feedback. We understand your concerns about staff turnover and its impact on consistency. We're continuously working to improve in this area, but despite challenges, we're committed to providing the best care possible. Your understanding and continued support mean a lot to us. If you'd like to discuss these matters further, we ask you to please reach out to our Senior Vice President of Operations, Patricia McCulloh, at Patricia.McCulloh@navionsl.com.
Anonymous - Family/friend
Assisted Living
February 26, 2024
3.0
Verified Review
Disappointing, hope you have a better experience
It was a nightmare. My mom moved out of my house last year to Maple Brook, and kept falling and having heart attacks. When she moved out we weren't suppose to have anything to do with each other. I came to a roadblock when it came to finances, as I'm not her POA nor have anything to do with her finances, bills, decisions. Only reason I gave it that high of a rating [name removed] went to Brushy Creek to do paperwork with my mom The lady at the door should not be working there. Once again [name removed] saved this rating, until my last conversation when she said it was my responsibility to unpack my mother. She calls me all the time because she can't figure out her tv, or she needs her nails cut.... Seem like they try to keep them active. Exercise, church etc. It si one the cheaper options in the area
Cleanliness
2
Friendliness
3
Care Services
2
Staff
3
Activities
4
Value for Cost
5
Response from The Legacy at Southpointe Drive
February 27, 2024
Hi, We're sorry to hear about the challenges your mom faced at our community. Your feedback is valuable, and we apologize for any difficulties encountered. We're addressing your concerns with urgency and striving to improve our services. While we appreciate your acknowledgment of our assistance, we'll review our procedures to ensure clarity in the future. We're committed to providing prompt support for residents' needs and enhancing our engagement activities. Please accept our sincerest apologies, and feel free to reach out to our Senior Vice President of Operations, Patricia McCulloh, at Patricia.McCulloh@navionsl.com to discuss these matters further.
Anonymous - Family/friend
Memory Care
November 29, 2023
4.0
Verified Review
Thankful for the Oaks
They do care about their residents as if they were their own family in my opinion, And I am very thankful to have found this place for my Mom! The staff is extremely friendly and very personal. The activities that they have provided is something I've never seen in any other memory care facility. Which I think is extremely important! I showed a lot of my mom's friends the pictures of the Oaks how it's decorated and they would all say when can I move in? I'd like to help other people out if it could just be the part saying how they treat people like they're their own family and that I am so happy that I found this place for my mom
Cleanliness
5
Friendliness
4
Care Services
4
Staff
4
Meals & Dining
3
Activities
5
Value for Cost
4
Response from The Legacy at Southpointe Drive
November 30, 2023
Thank you for sharing your heartfelt experience with our community! We are honored to hear that you feel our team genuinely cares for our residents as if they were their own families. Your satisfaction with the personalized attention, engaging activities, and overall atmosphere is a testament to our dedication to providing exceptional memory care. We are delighted that you consider our beloved community a wonderful place for your mother, and we appreciate your recommendation to your friends.
SK - Family/friend
Assisted Living
November 14, 2023
5.0
Verified Review
Review for The Legacy at Southpointe Drive
I would say it's a wonderful community with amazing staff members. I am at peace knowing my mother is getting great care and in a loving environment.They all were very warm and welcoming, and I knew it would be a happy place for my mother to be.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Legacy at Southpointe Drive
November 22, 2023
Thank you for your kind words about our community and team! We are honored to provide a loving and supportive environment for your mother. Your peace of mind is our top priority, and we will continue to provide her with the excellent care she deserves. If there's anything we can do for you and your family, please don't hesitate to reach out to us.
Joan - Resident/client
Assisted Living
November 9, 2023
5.0
Verified Review
Our families experience
The staff members at The Legacy at Southpointe Drive are very friendly and very helpful. Based on the experience we have had so far, we would recommend this community to other families.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Legacy at Southpointe Drive
November 10, 2023
Thank you for taking the time to share your positive experience at our community, Joan! We're delighted to hear that our team members have been friendly and helpful, contributing to a positive atmosphere for residents and families alike. Your recommendation means a lot to us, and we appreciate your trust in our community. If you ever have additional feedback or if there's anything more we can do for you and your family, please don't hesitate to let us know. We're here to ensure a wonderful experience for everyone.
Debra - Family/friend
Assisted Living
October 10, 2023
3.0
Verified Review
Review for The Legacy at Southpointe Drive
I would have to say, meet with rep, tour the property and rooms and make their decision from that. I was impressed with my initial meeting with the representative.
Cleanliness
1
Friendliness
5
Care Services
3
Staff
5
Meals & Dining
3
Value for Cost
2
Response from The Legacy at Southpointe Drive
October 11, 2023
Hi Debra, Thank you for sharing your impression of our community and your initial meeting with our team! We're delighted to hear that your experience left a positive impact. We believe in providing excellent service from the very beginning, and we're here to assist you every step of the way. If you ever have more questions or need further information, please don't hesitate to reach out. We look forward to the opportunity to continue providing excellent assistance and support.
Loraine - Family/friend
Assisted Living
September 15, 2023
5.0
Verified Review
The best place around
The staff at The Legacy at Southpointe Drive is amazing. My cousin lives here. He's not very easy to manage, but they make it so easy. They talk to him and convince him to do things. The housekeeping keeps everything clean. Communication with the family (me) is amazing. The only problem is the food. They are always running out of things, like no eggs or orange juice for three days. I get it, but my cousin gets mad. The food is weird: plain chicken, roast beef, burgers, hot dogs and macaroni. I spend more money having food delivered due to the meals here. Otherwise, I can't say anything bad at all about this facility. The Legacy at Southpointe Drive is, by far, the best one around and I would highly recommend it to anyone.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
3
Activities
5
Value for Cost
5
Response from The Legacy at Southpointe Drive
September 19, 2023
Thank you for sharing your positive experience with us our community, Loraine. We truly appreciate your kind words about our team and their dedication to residents. We apologize for any food-related inconveniences, as we are continuously working to improve this aspect of our service. Your recommendation is valued, and we're committed to providing the best care possible. If you have any further feedback or questions, please feel free to reach out. Your trust means a lot to us.
Anonymous - Family/friend
Assisted Living
September 8, 2023
5.0
Verified Review
My Review
I would say that it was a very good experience. The staff treated mom very well. We picked this community because of the location and tour experience.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Legacy at Southpointe Drive
September 12, 2023
Thank you for sharing your positive experience with us! Your support truly means the world to our community. We're delighted to hear that your mom was well-treated by our team, and we're pleased that our location and tour made a positive impression. We always strive to treat our residents and families with care and compassion, and we're so pleased to receive such kind words. If you ever have more feedback or questions, feel free to reach out.
Jeff - Family/friend
Assisted Living
June 7, 2023
5.0
Verified Review
A wonderful place for Mom and Dad
I have real peace with my mom living at The Legacy at Southpointe Drive It is such a wonderful facility. I would highly recommend The Legacy to anyone looking for a place for Mom or Dad. Everything there is a thumbs up.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
5
Response from The Legacy at Southpointe Drive
June 9, 2023
Thank you for taking the time to leave such a positive review, Jeff! We're thrilled to hear that your mother is enjoying her time here as she is such a valuable member of the community. Your recommendation means a lot to us, and we appreciate your trust. If there's anything else we can do to ensure your mother's continued satisfaction and well-being, please don't hesitate to reach out.
Anonymous - Family/friend
Assisted Living
May 30, 2023
3.0
Verified Review
Review for The Legacy at Southpointe Drive
We picked this community, because of the cleanliness, friendliness,activities, and overall it's pretty good. I would recommend it . I think families have to advocate for their family members to make sure what needs to be done is being done.
Cleanliness
3
Friendliness
3
Care Services
3
Staff
3
Meals & Dining
3
Activities
3
Value for Cost
3
Response from The Legacy at Southpointe Drive
June 1, 2023
Thank you for sharing your feedback about our community. We're glad to hear that you appreciate the cleanliness, friendliness, and activities we offer. We understand the importance of family advocacy and ensuring that residents' needs are met. If there's ever anything specific you feel needs attention or improvement, please don't hesitate to reach out to us.
Anonymous - Family/friend
Memory Care
April 21, 2023
3.0
Verified Review
Our Family's Experience
Assisted Living may be very good. The size of the units is wonderful. The Memory Care Unit is not good. There are no (and I mean 0) activities. I really think they need to working on improving the entire memory care unit. I still go there twice a day.
Cleanliness
4
Friendliness
5
Care Services
2
Staff
5
Meals & Dining
5
Activities
1
Value for Cost
3
Response from The Legacy at Southpointe Drive
April 24, 2023
Thank you for sharing your thoughts and feedback with us. We're glad to hear that you find the size of our units to be wonderful, but we're sorry to hear that your experience with our Memory Care unit has not met your expectations. We take your comments seriously and ask you to please reach out to our Senior VP of Operations, Patricia McCulloh, at patricia.mcculloh@navionsl.com to discuss these matters further.
Donna - Family/friend
Assisted Living
April 20, 2023
4.0
Verified Review
a nice community with friendly and caring staff
We are happy with my dad being at The Legacy at Southpointe Drive. Some of the staff are better than others but it is very good overall. However based on the experience we have had so far, we would recommend them to other families.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
4
Value for Cost
4
Response from The Legacy at Southpointe Drive
April 24, 2023
Thank you for your feedback and kind words about our community, Donna. Your recommendation means the world to us and we appreciate your support.
anonymous - Family/friend
Assisted Living
March 23, 2023
1.0
Verified Review
Our family experience, would not recommend
The Legacy started off very good ,very informative but after two weeks mom was expressing the lack of response when she need help. Cleanliness the facility was kept decent but had to ask the people to come vacuum the room and fix broken items too many times before the would come do it ratee Love the staff until I found out they were really not doing the job I was paying them to do untrained and not dedicated to caring of residents not all but vetted better for the sake of residents. They left my mother on the toilet all night and do shift found her sitting there no one answered the pendant no one came to check on her like they said they would do every 2 hours so I removed her from their care. Meals were okay except weekends meals were poorly prepared during the week when management was around the dinning was. Fantastic. Plenty of activities the activities manager is fantastic. The price is okay if they provided the staff that could handle the care that is being suggested that the residents receive.
Cleanliness
1
Friendliness
3
Care Services
1
Staff
3
Meals & Dining
4
Activities
4
Value for Cost
3
Response from The Legacy at Southpointe Drive
March 30, 2023
We are sorry to hear about the problems you experienced at our community. We take pride in maintaining a clean and safe environment for our residents, and we apologize for falling short. We will work to ensure that our staff is responsive and that they are addressed in a timely manner. If you’d like to discuss further, please reach out to our Senior VP of Operations, Patricia McCulloh, at patricia.mcculloh@navionsl.com.
LM - Family/friend
Assisted Living
March 14, 2023
5.0
Verified Review
Would Recommend
We have had an excellent experience at The Legacy. My mother was not wanting to make this move. The staff have made her feel welcome and safe, they are approachable, and have done their best to make her feel like this can be her home.
Cleanliness
4
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
4
Activities
4
Value for Cost
4
Response from The Legacy at Southpointe Drive
March 15, 2023
Thank you for choosing The Legacy for your mother's new home! We're glad to hear that our staff made her feel welcome and safe, and that she's happy in our community. We strive to provide personalized care and support to all of our residents, and we appreciate your positive feedback. We look forward to continuing to provide exceptional care for your mother.
SCM - Family/friend
Assisted Living
March 7, 2023
3.0
Verified Review
Someone's loved one died because they were left alone.
Only one person was of any help to us...the nursing director. Everything else was pretty terrible.
Cleanliness
2
Friendliness
4
Care Services
3
Staff
3
Value for Cost
2
Response from The Legacy at Southpointe Drive
March 10, 2023
We are so sorry for your loss and send our sincerest condolences. We also apologize for the negative experience you’ve had with our community – your experience does not comply with our level of care or organizational standards. We'd like to know more so we can investigate this review. Please contact our Senior VP of Operations, Patricia McCulloh, at patricia.mcculloh@navionsl.com to discuss in more detail.
Viewing 1-20 out of 57 reviews

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Tips for evaluating your community options

Safety is a primary concern when seniors and their families look for Assisted Living. To ensure that a community meets your needs and expectations, we recommend that seniors and family members:

  • Tour the location: Touring allows you to speak to current residents and staff, and helps you confirm the accuracy of the community description and photos. Use our touring checklist to help guide your visit.

  • Confirm the availability of required services: Before you commit, make sure that the community offers all the services your senior needs, and that those services can be provided within your budget.

  • Know the South Carolina regulations for Assisted Living: Each state has its own laws and inspections processes to ensure seniors reside in a safe environment. Depending on your state, you may even be able to look up inspection reports for the community(ies) you’re considering. Learn more about South Carolina regulations for Assisted Living.

Frequently Asked Questions
about The Legacy at Southpointe Drive

The Legacy at Southpointe Drive offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

A Place for Mom has scored The Legacy at Southpointe Drive 8.8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (864) 581-3414 to reach a resident at The Legacy at Southpointe Drive.

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