A Place for Mom
Assisted Living
Memory Care
Independent Living
Senior Living

Brookdale West County

785 Henry Avenue, Ballwin, MO 63011

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Brookdale West County community exterior
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Brookdale West County in google map
anonymous - Loved one of resident/client
4.0
I would recommend

We really appreciated how much the staff members were willing to work with us and accommodate us. The community itself is very presentable and is well kept on the inside and outside. Our loved one really enjoys the meals and dining service and when we come to visit it does seem like they have plenty of activities going on. We would recommend this community to other families based on our experience so far.... Read more

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About the facility Brookdale West County

At Brookdale West County, you can wake up each morning and do more of what you love. With a compassionate care team on-site 24 hours a day, seven days a week to be alerted to an emergency, you can find peace of mind knowing we’ll be here when you need it most. A 24-hour security system and keypad entries have also been installed, to provide added protection. Whether you’re seeking assistance with medication management, bathing, dining, or memory care, our trained team members can help with a multitude of needs. We are also more than happy to coordinate with outside healthcare providers if needed. While we work with you to simplify your days, we’ll also assist with your cleaning, cooking, transportation, and other daily chores. With less daily burdens to manage, you’ll have more time to thrive! Check out our on-site fitness center, salon services, movie theater, or scenic walking paths. Stop by the community fishing pond, our well-stocked library, or cozy living room for some time to unwind. If you need assistance with a task or errand, we offer a concierge service to respond to your requests. We’re here to customize your experience and learn about your needs. Send...

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Senior Living Options Offered

Assisted Living
Assisted Living
Assisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.
Memory Care
Memory Care
Memory care facilities provide housing, care, and therapies for seniors who have Alzheimer’s disease or other forms of dementia in an environment designed to reduce confusion and prevent wandering.
Brookdale West County is a community within Brookdale properties. See all Brookdale communities.

Pricing for Brookdale West County

Total monthly costs depend on room type, select services, and the level of care needed.

Base fees by room type

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Studio
Starting at
$XXXX
/mo
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1 Bedroom
Starting at
$XXXX
/mo
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2 Bedrooms
Starting at
$XXXX
/mo
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Semi-Private
Starting at
$XXXX
/mo

*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.

Amenities at Brookdale West County

Community Details at Brookdale West County

Activities Offsite

Activities Onsite

Beautician Onsite

Devotional Services Offsite

Devotional Services Onsite

Indoor Common Areas

Meals Provided

Outdoor Common Areas

Vegetarian


Reviews

for Brookdale West County
3.6(31 reviews)
Write a Review

Cleanliness

4.0

Friendliness

3.8

Meals & Dining

4.3

Care Services

3.6

Activities

3.7

Staff

4.0

Value for Cost

3.6

Overall Experience
15
6
5
0
5
Date Submitted
2
5
7
Reviewer
0
20
11
0
Care Received
5
26
1-20 of 31 reviews
Sort by

4.0
anonymous - Loved one of resident/client
Assisted Living
November 2, 2022
Verified Review
I would recommend

We really appreciated how much the staff members were willing to work with us and accommodate us. The community itself is very presentable and is well kept on the inside and outside. Our loved one really enjoys the meals and dining service and when we come to visit it does seem like they have plenty of activities going on. We would recommend this community to other families based on our experience so far.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

No data collected

Staff

5

Value for Cost

5


1.0
Rebecca D - Loved one of resident/client
Memory Care
October 26, 2022
Do NOT recommend Memory Care Unit

Things did not work out well for our Mom at Brookdale West County. After a week at this facility, she is now back in her house with her son and brother to see to her immediate needs. It would have been great to keep her close to home, but the situation was so bad here that future plans involve taking her out of town to be sure that she is getting appropriate care. For anyone looking into Dementia care in West County St Louis, we DO NOT recommend Brookdale. We were with her there most of the time during the week she was there, and staff was inadequate and possibly abusive. Activities involving these residents were minimal, and inappropriate. The place is in the middle of administrative transition, and no one was enforcing policies. Residents were suffering as a result. The facility is beautiful, but don't let that fool you. In the end, it is about the staff and the care they do (or in this case do not) provide for your loved one.

Cleanliness

3

Friendliness

1

Meals & Dining

2

Care Services

1

Activities

1

Staff

1

Value for Cost

1

Response from Brookdale West County

October 31, 2022

We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.


5.0
Anonymous - Loved one of resident/client
Assisted Living
May 26, 2022
Wonderful Community

Brookdale is a wonderful community and I feel blessed to have two loved ones living in your community!


4.0
anonymous - Loved one of resident/client
Assisted Living
January 7, 2022
Verified Review
I would recommend

Everybody that worked here was very friendly, they were just short handed on some occasions during our stay. For the most part though it was a good experience and overall I would recommend them to others looking.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

4

Activities

3

Staff

5

Value for Cost

4


5.0
Rich - Toured community
Memory Care
December 8, 2021
Verified Review
My tour review

This community was okay but they may have had some issues supporting my loved one if there was a hoya lift needed. Nothing negative just the care at that time may have not been there for my loved one.


5.0
anonymous - Toured community
Assisted Living
September 7, 2021
Verified Review
Tour of Brookdale

Brookdale West County was our second choice. It is a very nice place and we were impressed with it, it was just a little more expensive than a few others that we looked into.


5.0
julie - Loved one of resident/client
Assisted Living
May 7, 2021
Verified Review
my experience

The communication is great. We are able to reach whoever we need to very quickly. The staff is involved and they know what's going on. When there are activities they take photos and send them to the family. I would recommend this community to others based on my experience.

Cleanliness

5

Friendliness

4

Meals & Dining

5

Care Services

4

Activities

5

Staff

5

Value for Cost

4


1.0
anonymous - Loved one of resident/client
Memory Care
November 10, 2019
Horrible!!!

I would not advise anyone to have a loved-one live there. They are only in it for ALL of your money! I am going to the top to complain and take action against this greedy bunch of 'professional'!

Cleanliness

1

Friendliness

1

Care Services

1

Activities

1

Value for Cost

1


5.0
anonymous - Toured community
Memory Care
January 24, 2018

[Removed] was very helpful and personable. She was thoughtful enough to give us a small, appropriate gift. The facility was clean and welcoming, and the rates seem more or less in line with other comparable facilities. We enjoyed the visit, but are not ready to commit to anyone just yet.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
anonymous - Loved one of resident/client
Memory Care
November 20, 2017
Verified Review
Brookdale West County

My loved one stayed here for a short time. The community itself was nice. It's in a nicer part of town, so it was quite fancy. However, I was frustrated with the way they decided to handle my loved one's stay. They placed my loved one in the memory care unit, but I did not feel that they required that level of care. I moved my loved one when they became very ill, but Brookdale couldn't give any treatment because their in house doctor was on vacation.

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


3.0
anonymous - Toured community
Memory Care
August 17, 2017
Verified Review
Options for care

We toured this community for care. The staff did not make me feel welcome. We did not get far on this tour due to me not liking the staff. The environment seemed to be clean. We would suggest that other families consider taking a tour on their own for a family member

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.5
anonymous - Loved one of resident/client
Memory Care
July 31, 2017
Verified Review
I Appreciate the Honesty

It's going okay for my dad. I felt like it took them months to actually provide the ADLs, the basic stuff. I was disappointed but the director never gave me excuses and kept trying to improve and was honest about having night issues with the staff, a lot of turn overs. I appreciated his honesty. They really like my dad. and they have gotten to know me really well. They have planned activities. The community colors are warm and homey. I was impressed when the director drove to my house to redo an assessment.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.0
anonymous - Toured community
Memory Care
July 31, 2017
Verified Review
Tour Was A Nice One

We had a good tour of this community. Everything went well, and we didn't have any problems. The staff we met was kind, and polite. The community appeared to be well maintained. Everyone was kind to my family, and I. It was not the one for us, but our tour was a nice one.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
anonymous - Toured community
Memory Care
June 20, 2017
Verified Review
Friendly Staff!!

I have no complaints about the tour I had taken of this community. The staff where on time to our appointment and made sure to give us lots of great information on everything they had to offer. They had a nice floor plan with lots of great amenities available to all of the residents. It was just not the right location in the end decision.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
anonymous - Loved one of resident/client
Memory Care
October 13, 2016
Verified Review
A Family Community!!

I like that this community has various activities for the residents. They send advertisements to families that invite them to come participate in different activities with their loved ones. I would highly recommend this place since the beginning that i visited their cleanliness and nice staff stood out. They help with making the residents feel like they are at home.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


3.0
Anonymous - Toured community
Memory Care
April 18, 2016
Review of Brookdale West County - Ballwin, MO

This was a nice place. We toured it more than once. The location was the primary reason we went with a different facility

Cleanliness

3

Friendliness

3

Care Services

3

Activities

3

Value for Cost

3


4.0
anonymous - Loved one of resident/client
Memory Care
March 7, 2016
Verified Review
Outstanding Community

It was a crazy at first with the move in and getting everything settled for my father. Once we got everything settled everything has been outstanding. The staff is very helpful and kind they have been a pleasure to work with. It is a really nice looking community, they keep everything very well maintained around there. The food is great looks good and smells good. I would highly recommend this community to anyone that is considering senior living for their loved one this is a excellent place.

Cleanliness

5

Friendliness

5

Care Services

4

Activities

4

Value for Cost

4


5.0
Anonymous - Toured community
Memory Care
March 7, 2016
Review of Brookdale West County - Ballwin, MO

Really lovely place and the staff seem attentive to the residents. Price was high but not the most expensive Id seen.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
anonymous - Loved one of resident/client
Memory Care
June 24, 2015
Verified Review
good, but wasn't for us

The Solana West County was a nice place, but it turned out that my father did not fit in well there. We ended up having to take him some place else. It was a good place though with good staff and all. Nothing negative at all to say about them, just wasn't for him.

Cleanliness

4

Friendliness

4.5

Care Services

4

Activities

4

Value for Cost

4


0.5
anonymous - Loved one of resident/client
Memory Care
June 10, 2015
Stay Away

Don't send you loved one here. Nursing staff is incompetent. They can't take vital signs and when a medical problem happens they wait 3 hours to contact family members. Office staff are rude and don't file papers on time with insurance companies. Food is brought in and warmed up. No in house kitchen!

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


Viewing 1-20 out of 31 reviews

Neighborhood around Brookdale West County

See what the neighborhood has to offer and what’s nearby:

Frequently Asked Questions about Brookdale West County

Brookdale West County offers Studio, 1 Bedroom, 2 Bedrooms and Semi-Private. Learn more.

Brookdale West County has received an average review rating of 3.6 based on 31 reviews. See all reviews.

Call (636) 527-5700 to reach a resident at Brookdale West County.

To reach a resident at Brookdale West County call: (636) 527-5700



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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.