About Assisted LivingAssisted living facilities offer housing and care for active seniors who may need support with activities of daily living, like bathing, dressing, and medication management.Complete guide to assisted livingBest of 2024 Assisted Living Winners
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About Care HomesResidential care homes are shared neighborhood homes for seniors who need a live-in caregiver to assist with activities of daily living, like dressing and bathing.Complete guide to care homes
Veteran ResourcesVA benefits for long-term care, such as Aid and Attendance benefits, can help eligible veterans and their surviving spouses pay for senior care.Guide to VA benefits for long-term care
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Brookdale West County

785 Henry Avenue, Ballwin, MO 63011

8.0
Review score
37 reviews
Add review
8.0
Review score
37 reviews
5 star
46%
4 star
24%
3 star
14%
2 star
0%
1 star
16%
See all reviews
8.7
Review score
26463 reviews
647 facilities
For pricing & availability:
(866) 374-4058
Pricing promotions expiring soon
Brookdale West County
Brookdale West County community exterior
88 Photos available
77 Floor plans available
Brookdale West County in google map

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Anonymous
-
Family/friend
4.0
Overall satisfied
The catheter management was not what we thought. Not sure if all techs are trained? We hosted Thanksgiving and a birthday party there. Staff very accommodating. Room we used for these 2 events was great. Father in law is Jewish. Can't mix meat and dairy. Seemed like not many choices fo

About the facility
Brookdale West County

At Brookdale West County, you can wake up each morning and do more of what you love. With a compassionate care team on-site 24 hours a day, seven days a week to be alerted to an emergency, you can find peace of mind knowing we’ll be here when you need it most. A 24-hour security system and keypad entries have also been installed, to provide added protection. Whether you’re seeking assistance with medication management, bathing, dining, or memory care, our trained team members can help with a multitude of needs. We are also more than happy to coordinate with outside healthcare providers if needed. While we work with you to simplify your days, we’ll also assist with your cleaning, cooking, transportation, and other daily chores. With less daily burdens to manage, you’ll have more time to thrive! Check out our on-site fitness center, salon services, movie theater, or scenic walking paths. Stop by the community fishing pond, our well-stocked library, or cozy living room for some time to unwind. If you need assistance with a task or errand, we offer a concierge service to respond to your requests. We’re here to customize your experience and learn about your needs. Send...

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Senior living options offered

Assisted Living

Memory Care

Pricing
for Brookdale West County

Total monthly costs depend on room type, select services, and the level of care needed.

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Studio
Starting at $XXXX/mo
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1 Bedroom
Starting at $XXXX/mo
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2 Bedrooms
Starting at $XXXX/mo
*Prices quoted are monthly rental charges and are provided by the communities themselves. Actual prices may differ due to one-time fees, timing and care services required. Speak with your Senior Living Advisor to learn more.
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Brookdale West County community exterior
Brookdale West County

785 Henry Avenue, Ballwin, MO 63011

The Plaza at Wildwood Senior Living dining room
The Plaza at Wildwood Senior Living

251 Plaza Dr, Wildwood, MO 63040

Autumn View Gardens, Assisted Living and Memory Care outdoor common area
Autumn View Gardens, Assisted Living and Memory Care

16219 Autumn View Terrace, Ellisville, MO 63011

The Town and Country Senior Living community exterior
The Town and Country Senior Living

1020 Woods Mill Rd, Town and Country, MO 63017

8.0
Review score
37 reviews
8.0
Review score
37 reviews
5 star
46%
4 star
24%
3 star
14%
2 star
0%
1 star
16%
9.7
Review score
31 reviews
9.7
Review score
31 reviews
5 star
88%
4 star
6%
3 star
3%
2 star
0%
1 star
3%
9.3
Review score
44 reviews
9.3
Review score
44 reviews
5 star
62%
4 star
27%
3 star
11%
2 star
0%
1 star
0%
9.2
Review score
44 reviews
9.2
Review score
44 reviews
5 star
63%
4 star
14%
3 star
7%
2 star
9%
1 star
7%
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
Studio
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
1 bedroom
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
Starting at $X,XXX/mo
2 bedrooms
--
2 bedrooms
Starting at $X,XXX/mo

Active promotion

Fee Discount

Reduces entrance fees required upon move in

Active promotion

No

Active promotion

No

Active promotion

No

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Pet friendly

Yes

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Care types offered

2

Assisted Living, Memory Care

Reviews

for Brookdale West County

8Review score37 reviews
8.0
Review score
37 reviews
5 star
46%
4 star
24%
3 star
14%
2 star
0%
1 star
16%
Brookdale
8.7
Review score26463 reviews647 communities
Write a review
A Place for Mom has scored Brookdale West County with 8 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale West County has 37 reviews with an average "overall experience" of 3.8 out of 5.
Overall Rating
3.8
Cleanliness
4.0
Friendliness
3.9
Care Services
3.6
Staff
3.9
Meals & Dining
3.6
Activities
3.6
Value for Cost
3.5
A Place for Mom has scored Brookdale West County with 8 out of 10 using our proprietary review score based on 9 reviews in the last 2 years. Over all time, Brookdale West County has 37 reviews with an average "overall experience" of 3.8 out of 5.
Parent company
Brookdale
8.7
Review score26463 reviews647 communities
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Overall Experience
Date Submitted
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Care Received
Verified Review
A Place For Mom has verified the person writing the review and their connection to the community.
1-20 of 37 reviews
Anonymous - Family/friend
Assisted Living
January 24, 2024
4.0
Verified Review
Overall satisfied
The catheter management was not what we thought. Not sure if all techs are trained? We hosted Thanksgiving and a birthday party there. Staff very accommodating. Room we used for these 2 events was great. Father in law is Jewish. Can't mix meat and dairy. Seemed like not many choices for him. His taste is not the same, so he commented it was bland. But that just may be him. They offered us all cake one night and it was very good. And...the staff was great. Very friendly and approachable. The day he arrived staff was in lobby to greet and they had his name on a welcome sign. We sent the video to our family and everyone was impressed.
Cleanliness
4
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
3
Activities
4
Value for Cost
4
Anonymous - Family/friend
Assisted Living
January 2, 2024
4.0
Verified Review
Well maintained facility
Facility is clean and well maintained. Staff is friendly and do not act put out when you ask them a question
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Activities
4
Value for Cost
4
Karen - Family/friend
Assisted Living
November 16, 2023
4.0
Verified Review
Review for Brookdale West County
Experience was effortless once the family narrowed down community choices to a single one. Before, it was a lot of appointments and tours. Why Brookdale? Because it's close to other family, safe neighborhood, all inclusive rates for memory care and a smaller community with a more intimate feel.
Cleanliness
2
Friendliness
5
Care Services
4
Staff
4
Meals & Dining
2
Activities
4
Value for Cost
4
Sandra - Toured community
Memory Care
September 21, 2023
5.0
Verified Review
tour review
Our family had an in person tour with Brookdale West County and all of the staff members we met with were very friendly and took the time to answer all of our question. It was a great tour experience.
Cheryl L Mcquerry - Family/friend
Assisted Living
August 17, 2023
1.0
Horrible!!
My father was at the community for a total of 2 weeks in [date removed]. During that time, his medications were given incorrectly, he was not given the services that we were charged for such as showering, helping to dress, escort to meals and more. Worse than that, one day I walked in to find that he had slept in his clothes, never had a pullup change and this was the following evening. I could smell him from the hallway! They apologized and promised it would never happen again. Several days later he fell and told me he had to crawl to the hallway and yell for help. There were two more incidents in that same week and I pulled him out. As far as I am concerned I wouldn't put my worst enemy in this facility!!
Cleanliness
3
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
3
Activities
1
Value for Cost
1
Response from Brookdale West County
August 18, 2023
Thank you for taking the time to provide us with your feedback. Your feedback will be shared with management.
Anonymous - Family/friend
Assisted Living
June 8, 2023
5.0
Verified Review
Brookdale experience
My father-in-law was actually at Brookdale West County for a while and we all loved it there. The reason we had to move him out was just because of the cost. It was more than my mother in law was wanting to pay.
anonymous - Family/friend
Assisted Living
November 2, 2022
4.0
Verified Review
I would recommend
We really appreciated how much the staff members were willing to work with us and accommodate us. The community itself is very presentable and is well kept on the inside and outside. Our loved one really enjoys the meals and dining service and when we come to visit it does seem like they have plenty of activities going on. We would recommend this community to other families based on our experience so far.
Cleanliness
5
Friendliness
5
Care Services
5
Staff
5
Meals & Dining
5
Value for Cost
5
Rebecca D - Family/friend
Memory Care
October 26, 2022
1.0
Do NOT recommend Memory Care Unit
Things did not work out well for our Mom at Brookdale West County. After a week at this facility, she is now back in her house with her son and brother to see to her immediate needs. It would have been great to keep her close to home, but the situation was so bad here that future plans involve taking her out of town to be sure that she is getting appropriate care. For anyone looking into Dementia care in West County St Louis, we DO NOT recommend Brookdale. We were with her there most of the time during the week she was there, and staff was inadequate and possibly abusive. Activities involving these residents were minimal, and inappropriate. The place is in the middle of administrative transition, and no one was enforcing policies. Residents were suffering as a result. The facility is beautiful, but don't let that fool you. In the end, it is about the staff and the care they do (or in this case do not) provide for your loved one.
Cleanliness
3
Friendliness
1
Care Services
1
Staff
1
Meals & Dining
2
Activities
1
Value for Cost
1
Response from Brookdale West County
October 31, 2022
We appreciate you taking the time to visit and share your feedback. We are committed to quality service and care and will review your feedback with our management team.
Anonymous - Family/friend
Assisted Living
May 26, 2022
5.0
Wonderful Community
Brookdale is a wonderful community and I feel blessed to have two loved ones living in your community!
anonymous - Family/friend
Assisted Living
January 7, 2022
4.0
Verified Review
I would recommend
Everybody that worked here was very friendly, they were just short handed on some occasions during our stay. For the most part though it was a good experience and overall I would recommend them to others looking.
Cleanliness
5
Friendliness
5
Care Services
4
Staff
5
Meals & Dining
5
Activities
3
Value for Cost
4
Rich - Toured community
Memory Care
December 8, 2021
5.0
Verified Review
My tour review
This community was okay but they may have had some issues supporting my loved one if there was a hoya lift needed. Nothing negative just the care at that time may have not been there for my loved one.
anonymous - Toured community
Assisted Living
September 7, 2021
5.0
Verified Review
Tour of Brookdale
Brookdale West County was our second choice. It is a very nice place and we were impressed with it, it was just a little more expensive than a few others that we looked into.
julie - Family/friend
Assisted Living
May 7, 2021
5.0
Verified Review
my experience
The communication is great. We are able to reach whoever we need to very quickly. The staff is involved and they know what's going on. When there are activities they take photos and send them to the family. I would recommend this community to others based on my experience.
Cleanliness
5
Friendliness
4
Care Services
4
Staff
5
Meals & Dining
5
Activities
5
Value for Cost
4
anonymous - Family/friend
Memory Care
November 10, 2019
1.0
Horrible!!!
I would not advise anyone to have a loved-one live there. They are only in it for ALL of your money! I am going to the top to complain and take action against this greedy bunch of 'professional'!
Cleanliness
1
Friendliness
1
Value for Cost
1
Care Services
1
Activities
1
anonymous - Toured community
Memory Care
January 24, 2018
5.0
[Removed] was very helpful and personable. She was thoughtful enough to give us a small, appropriate gift. The facility was clean and welcoming, and the rates seem more or less in line with other comparable facilities. We enjoyed the visit, but are not ready to commit to anyone just yet.
Cleanliness
5
Friendliness
5
Value for Cost
5
Care Services
5
Activities
5
anonymous - Family/friend
Memory Care
November 20, 2017
3.0
Verified Review
Brookdale West County
My loved one stayed here for a short time. The community itself was nice. It's in a nicer part of town, so it was quite fancy. However, I was frustrated with the way they decided to handle my loved one's stay. They placed my loved one in the memory care unit, but I did not feel that they required that level of care. I moved my loved one when they became very ill, but Brookdale couldn't give any treatment because their in house doctor was on vacation.
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Toured community
Memory Care
August 17, 2017
3.0
Verified Review
Options for care
We toured this community for care. The staff did not make me feel welcome. We did not get far on this tour due to me not liking the staff. The environment seemed to be clean. We would suggest that other families consider taking a tour on their own for a family member
Cleanliness
3
Friendliness
3
Value for Cost
3
Care Services
3
Activities
3
anonymous - Family/friend
Memory Care
July 31, 2017
4.5
Verified Review
I Appreciate the Honesty
It's going okay for my dad. I felt like it took them months to actually provide the ADLs, the basic stuff. I was disappointed but the director never gave me excuses and kept trying to improve and was honest about having night issues with the staff, a lot of turn overs. I appreciated his honesty. They really like my dad. and they have gotten to know me really well. They have planned activities. The community colors are warm and homey. I was impressed when the director drove to my house to redo an assessment.
Cleanliness
4.5
Friendliness
4.5
Value for Cost
4.5
Care Services
4.5
Activities
4.5
anonymous - Toured community
Memory Care
July 31, 2017
4.0
Verified Review
Tour Was A Nice One
We had a good tour of this community. Everything went well, and we didn't have any problems. The staff we met was kind, and polite. The community appeared to be well maintained. Everyone was kind to my family, and I. It was not the one for us, but our tour was a nice one.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
anonymous - Toured community
Memory Care
June 20, 2017
4.0
Verified Review
Friendly Staff!!
I have no complaints about the tour I had taken of this community. The staff where on time to our appointment and made sure to give us lots of great information on everything they had to offer. They had a nice floor plan with lots of great amenities available to all of the residents. It was just not the right location in the end decision.
Cleanliness
4
Friendliness
4
Value for Cost
4
Care Services
4
Activities
4
Viewing 1-20 out of 37 reviews

Amenities
at Brookdale West County

Healthcare Services

  • High Acuity Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Medication Management
  • Memory Care
  • Incontinence Care
  • Diabetic Care

Meals & Dining

  • No Sugar
  • Low / No Sodium
  • Professional Chef
  • Special Dining Programs
  • Vegan
  • Room Service
  • Vegetarian
  • Meals Provided
  • Guest Meals
  • Gluten-free
  • International Cuisine
  • Restaurant Style Dining

Room Amenities

  • Kitchenette
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Bath Tubs
  • Wheelchair Accessible Showers
  • Cable or Satellite TV

Community Amenities

On-site dining options

  • Café or Bistro

Transportation & parking

  • Resident Parking Available
  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation

Pets

  • Weight Limit (lbs)
  • Cats Allowed
  • Pet Care Available
  • Dogs Allowed

Common areas

  • Computer or Media Center
  • TV Lounge
  • Indoor Common Areas
  • Outside Patio
  • Outdoor Common Areas
  • Beauty Salon
  • Library
  • Central Fireplace

Recreational areas

  • Billiards Lounge
  • Movie or Theater Room
  • Arts and Crafts Center
  • Fitness Center
  • Piano or Organ
  • Raised Garden Beds

Services

  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • Grocery Shopping and Errands

Languages spoken

  • English

Activities

  • Dances
  • Activities Off-site
  • BBQs or Picnics
  • Live Well Programs
  • Happy Hour
  • Day Trips and Outings
  • Gardening Club
  • Live Dance or Theater Performances
  • Karaoke
  • Devotional Activities Offsite
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Brain fitness / Dakim
  • Light Therapy Programs
  • Stretching Classes
  • Pet-focused Programs
  • Sensory-based Programs
  • Devotional Activities On-Site
  • Cooking Classes
  • Activities On-site
  • Art Classes
  • Reminiscence Programs
  • Trivia Games
  • Birthday Parties
  • Wii Bowling
  • Holiday Parties

Neighborhoods
around Brookdale West County

See what the neighborhood has to offer and what’s nearby:
Brookdale West County in google map

Frequently Asked Questions
about Brookdale West County

Brookdale West County offers Studio, 1 Bedroom and 2 Bedrooms. Learn more.

A Place for Mom has scored Brookdale West County 8 out of 10 using our proprietary review score.

 

We assign review scores to give a more reliable view into senior living communities and home care agencies. Our review scores prioritize reviews that are recent — the past 24 months — because we know families need current information when choosing senior care.

 

Those with many recent, positive reviews receive a high review score, while providers with few recent reviews — regardless of how positive — receive a lower review score. Communities with no recent reviews will not have a review score, even if older reviews are positive. The maximum A Place for Mom review score a community can receive is 10 points.

Call (636) 527-5700 to reach a resident at Brookdale West County.

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The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

  • Tour any listed location to confirm the accuracy of the community description
  • Confirm that the community offers services that are required for the senior’s specific needs and budget
  • Check additional licensing and state audit information

If you become aware of any information that should be updated or noted, please contact A Place for Mom. A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.

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